• 1.0 out of 5 stars

    Issues with the camera

    • Written by VINCENT W from monterey park

    Found out that with ALL the Arlo products, you can't view and record at the same time. You would need to upgrade your subscription. It seems useless that you can't view and record at the same time for example it there is a notification on a camera, you can't view to see if it's an intruder braking in and record the footage to give to the police. There are so many restrictions with the subscriptions. Sometimes all together it would still miss recordings.
    Also have issues with the web base monitoring. Sometimes it would tell me that my camera is offline but I am able to view in the app. Your not able to view in the app and web at the same time either.

  • 1.0 out of 5 stars

    Worst xmas gift choise ever :(

    • Written by Anfisa K from Moscow

    Bought this to my brother for this Christmas.
    Setup was a pain from the very beginning. First of all it launched only on the second try. We went through the steps, but then the app was saying that the camera is off. We tried to add it into the Home app and it appeared there and even worked, but not in the app. What is the point of the app if you can’t use promoted functionality?
    Returned it for another camera of a different brand and a better price.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Arlo Baby would be the best monitor on the market, but . . .

    • Written by Forrest R from Rancho Santa Fe

    Arlo Baby would be the best monitor/app on the market, but the “Always Listening” feature constantly turns off during the middle of the night. Our daughter got sick and threw up in the middle of the night, but we did not find out until she had been crying for a few hours because the app had turned off. I have also had the app crash and cameras disconnect from our network quite a few times in the three weeks I have owned them. This is easily fixed when I reboot them, but it is a nuisance.

    If you want to use this as a traditional baby monitor, look elsewhere. We bought two, and returned one. We now use the one we kept as a supplement to our $30 monitor, which has not failed us yet.

    This product is ideal to check up on kids napping, or playing in another room, but not good if you what to hear what is going on with your baby during the night.

    The reason I give the app one star is because it fails at its most basic purpose. It is advertised as a baby monitor, but it does not meet the core purpose it is advertised to serve.

    69 of 81 people found this useful