• 1.0 out of 5 stars

    DONT buy these

    • Written by michael L from castle rock

    Connectivity issues are a huge problem. Even with little or no interference the left ear consistently drops out. My son bought a pair of 40 dollar buds that are better than these

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Absolutely useless a shame on a proud headphone heritage

    • Written by Onuwaekuke K from Doha

    These headsets are sold in the Middle East but what you are not told is that as soon you wear them outside where the temperature is over 38 degrees C, the headphone conk out. This doesn’t happen to apple air loss or the previous generation called the Sports Headset. I don’t even know why they are called sweat resistant and marketed as sports headphone when clearly they do meet up to the needs of active wear. Am just waiting till I see my kids or my wife and give it to them, bite the bullet and buy the AirPods or the B&O headsets. I haven’t regretted wasting $200 so much.

  • 1.0 out of 5 stars

    Always A Problem

    • Written by Douglas S from Hampton Bays

    I’ve owned these for over a year now and as much as I’ve wanted to like them, because of other Bose products I’ve owned, I’m totally frustrated and disappointed with these earbuds. The problems have ranged from randomly dropping the Bluetooth connection, to loosing sound in just one earbud (usually the left one), to all of the sudden going from music to a piercing screeching noise. The inconsistency rate of the Soundsport is so great that instead of enjoying my music on them I’m actively listening for them to fail. I’m hoping there’s a software fix, or I can get a refund.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Don't buy Bose® SoundSport® Free Wireless Headphones

    • Written by Wayne S from Petaling Jaya,

    1. Audio & video not synchronised. Very high latency across ALL iOS devices. I tried my Bose Soundsport Free Wireless Headphone on iPad Pro 2018, iPad 2017, iPhone 6s Plus, iPhine Xr. It's a fail for all.
    2. Tried Bose firmware updater on computer. Tried resetting on Bose Soundsport Free Wireless Headphone. The high latency issue persists.
    3. High latency issue occurs on Youtube App, Facebook video, Instagram video, iQiyi streaming app and so on. There is 0 latency on Netflix or browser though.
    4. This issue has been found since 2017 and yet it is still not fixed. Reports of cases can be found all over the place. Bose refuses to acknowledge that this issue will not fixed but having all consumers wasting their efforts to finding a solution.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    BUYER BEWARE

    • Written by Dilip G

    2 sets of headphones and $360 later still not working. Left earbud not connecting. I've wasted countless hours trying to turn off turn on, disconnect, reinstall, etc.....it's a very annoying and frustrating experience and BOSE should simply take the product off the shelf and return everyones money. It's clear that many people have this issue.

    Why on earth would ANYONE spend premium $$ for a clearly inferior product.
    I would recommend NOT buying BOSE anymore. About to leave on holidays and now no music.
    Thanks BOSE. Merry Christmas.

    22 of 29 people found this useful

  • 1.0 out of 5 stars

    Not the Bose standard

    • Written by Ivan R from New York

    I bought this product in February (I know, awhile ago), so I do not know if something has changed since then, but it did not work for me at all. I have a few regular Bose earphones and they all work great so I wanted to try this wireless model. Immediately after I put it in my ears and started walking, the left one dropped out and would not start again until I reset it. It kept happening over the next two days so I thought it is just a faulty pair (it happens) so I exchanged it for a new one. The same thing kept happening and I noticed I was avoiding using them so I returned them and asked for my money back (which Apple people had done nicely).

    I really like Bose and I really need a pair of sport wireless earphones so I am hoping that you guys will make something like this soon. Just, please, first make sure it works.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    BOSE had one job. BOSE failed. BOSE still released this product.

    • Written by Creston W from Chicago

    There is a full 1 second delay from the video you're watching until the sound hits the buds.

    - The APP doesn't matter:
    Netflix, Amazon PrimeVideo, Hulu, YouTube, Facebook, Instagram, etc

    - The DEVICE doesn't matter: iPhone, iPad, Samsung TVs, Precor Treadmills & Exercise Bikes, Amazon Tablets, etc.

    - The DISTANCE doesn't matter: 6 inches, 1 foot, 3 feet, 6 feet, 15 feet, 20 feet

    BOSE customer support promised the firmware update 1.3.2 was designed to fix this issue. After it didn't, they then admitted it was an oversight in a rush to release the product. 10 years ago we only listened to music. Now we watch video, and listen to music.

    36 of 39 people found this useful

  • 1.0 out of 5 stars

    Can you say monaural?

    • Written by Ralph B from Temecula

    The left earbud routinely drops signal, which is tolerable for podcasts, not so much for music.
    The buttons are impossible wearing gloves, with bare fingers they're still finicky.
    Without the left side, phone calls are also difficult to hear clearly.
    Returning this Christmas gift this week, and resuming use of wired SoundSport earbuds, which get five stars from me for running.

    29 of 33 people found this useful

  • 1.0 out of 5 stars

    Total garbage. One of the worst Bose products yet - Do not buy!

    • Written by Matthew L from Norfolk

    Why I keep going back to Bose products I have no idea. Bought these to replace Apple Air Pods because they would not stay in my ears. I wanted to use to work out on my Peloton bike. These do stay in the ear but they take almost 2 hours to update with new firmware and they will not sync or stay connected to a Peloton Bike which uses an Android platform tablet. The app Bose uses Connect is horrible and these look stupid in your ear almost like you are wearing a headset. The design of these is horrible and the volume buttons and bluetooth sync button are hard to press and in the wrong spots. All around these are one of the worst products to come out of Bose in years similar to the Sound Touch products that I returned. Do not buy these, you will be wasting your time and money! I returned immediately.

    30 of 35 people found this useful

  • 1.0 out of 5 stars

    Connectivity Issues Make These Next to Useless

    • Written by Christopher S from Corona del Mar

    These could not maintain a steady connection to my phone or to my watch. On even short jogs, the left ear bud lost connectivity dozens of times, while the right lost its connections several times. I found that i needed to hold my phone/watch near my chest and keep my head looking straight ahead to keep a connection. Any slight deviation caused the connection to be lost. I attempted to trouble shoot, installed the latest firmware, and still could not get these to work. Was very disappointed.

    346 of 378 people found this useful

  • 1.0 out of 5 stars

    Not ready for prime time

    • Written by Frank W from Aurora

    Please do your research before buying. These wireless earbuds have 2 firmware that have not been resolved. 1. Sound vs video playback go out of sync using the YouTube mobile app. 2. The left earbud has intermittent drop outs (I.e. loss of sound). I took these back right away. These should have been show stoppers to postpone their launch. I’m not sure what Bose is thinking. Sound is great, but absolutely useless with these defects.

    293 of 316 people found this useful