• 4.0 out of 5 stars

    This brush is somewhere between non-electric and Oral B electric toothbrush

    • Written by Omor S from Tallahassee

    I have Oral B Genius and Oral B 1000 toothbrush that are also electric. But the vibration in Colgate E1 feels much less and gentle. What is the recommended amount of vibration? I don't know. But coming from Oral B it will feel like you are driving a car with a smaller engine. Also, with Oral B brush head spins and you just move and guide it across the surface of your teeth. With Colgate brush head does not spin and you will brush like you would normally with a non-electric toothbrush.

    I am very impressed with the design and style of this brush, user friendliness, simplicity, packaging everything. I think it beats Oral B in all these regards even compared to a 8th edition of Oral B. But it falls behind in technical features and power. It is a great start. I hope they continue to update it. My recommendations 1) Redesign the charger. 2) Think why Oral B, Philips electric toothbrush user should switch to it.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    In Love with this Toothbrush

    • Written by Sergio Q from New York

    I've had this toothbrush for about a month now, and I'm in love with it. It vibrates more strongly than the Quip I had to replace.

    Some people have complained that the plastic finish feels cheap. I disagree. The E1 might not have the rubbery finish of Sonicare toothbrushes, but this makes it incredibly lighter and easier to manipulate and carry around.

    The accompanying Colgate app works perfectly on my iPhone 7 Plus, and the 3D coach program is helping me reach every corner of my mouth. For people who complain that the app isn't registering areas where they did brush, don't tilt your head down when you brush, but keep it straight up. Also, adjust your grip and slow down your strokes, and you'll see your brushing coverage increase. I did so, and now I'm achieving 100% every time I brush.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Toothbrush = GREAT... Tech Support = ZERO...

    • Written by Steve R from Racine

    I was excited about purchasing this toothbrush. It is pretty cool... and I love it... but there a few quirky "features". First of all, if you have a problem... you are on your own. I have written 3 separate emails to the Colgate Connect Tech Support... all 3 emails have been returned... saying that MY email is disabled. Amazing... I use that email address every single day! And... the Chat feature in the app does NOT work... you never even see a Chat screen. Next quirky thing... One time I finished brushing my teeth... the toothbrush stopped as normal... I was cleaning it under the faucet... by mistake I pressed the power button on. I immediately turned it off. The app said I completed brushing 9% of my teeth. There is no way to delete a brushing (unless someone can tell me how to do it) Because of this, my average over time is way off. Next... I have never reached 100% brushing. During my brushing, it ALWAYS says at some time that I am brushing the wrong area. I know the difference between top, bottom, left and right... I can't be wrong every single time I brush my teeth. Is anyone else having these issues? Please let me know. Other than these few things... I love the toothbrush!

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    Needs a 2 minute timer

    • Written by CHRIS H from Topeka

    Just opened the brush and tried it out. My old brush would turn off after 2 minutes, so far that’s the only feature I miss.

    6 of 7 people found this useful

  • 4.0 out of 5 stars

    Innovative, Room for Improvement

    • Written by MARK W from Mclean

    I’ve had the toothbrush/app for 2 weeks. All in all I like it. The toothbrush keep a charge when traveling for a long weekend (no need to pack the base). My brushing regime has definitely become better using the “Coach”. I find the app sometimes fails to recognize the time/effort you’ve spent on a certain zone of your mouth. The one thing I found lacking is the ability to either brush “offline” and/or edit recording brushing sessions. Right now (2/17/18), a 30 second, quick brush, screws up the stastics the app keeps. So 4 stars for now. A little refinement and 5 stars could come

    8 of 10 people found this useful

  • 4.0 out of 5 stars

    Good start - could use some improvements

    • Written by Wanda T from Wright City

    I gave it 4 stars just because it made me conscience of my actual brushing habits and I did improve them. Here is the list for constructive criticism:
    1) I have a pattern of brushing that I have used all my life. It would be nice to be able to configure the app based on that (Lower left outside, LL top, LL inside, etc.) The coach has you flipping all over in an unnatural pattern which has you concentrating on where you need to be instead of effective brushing.
    2) There are 4 timed intervals for the four quadrants of your mouth but I know of no one that brushes half of their front teeth with their back teeth. We all brush our front teeth separately from the back, so there needs to be 6 intervals, not 4.
    3) I could never get it to register that I was brushing my lower left quadrant. The brush icon disappeared and the clock kept ticking.
    4) it appears to require up and down brushing. I thought the movement of the brush head would accomplish that. The coach never seemed happy with my up & down brushing.
    5) The power button is right where you put your thumb to hold the brush. Better if relocated.
    I had no problems with bluetooth and brushing data transferring to my phone. It was a personal challenge to get 100% but having done that, I don't think I did as good a job as I could have if I had been able to do it with my own configuration and the aid of the coach.

    8 of 9 people found this useful