• 3.0 out of 5 stars

    Giving it a 3 star because of lack of support for 4k@60

    • Written by Kevin N from Costa Mesa

    I rec'd this yesterday and while pleasantly surprised by the quick shipping, ease of setup with the DJI Go app and awesome results, I am terribly disappointed by the fact that the DJI Go app, which by my understanding is necessary to use the full capability of the gimbal, doesnt support 4k@60 video recording. I feel like this is a huge oversight that should have been updated in the DJI Go app prior or along side the release of this product. The iPhone X has been in the wild for enough time for DJI to develop for this and at this time I consider this to be a non-starter for this product. So much so that I am considering returning it to the Apple store as an incomplete item.

    On the DJI forums i see people asking about this months ago and DJI themselves replying that they are working on this - but this post was from mid-late 2017. I was hoping for some positive feedback from DJI about this but they are silent on this issue.

    If you do not have any concern about not using the full capability of your phone, then by all means, purchase this product. But if you were anticipating actually using the capability of your phone, then maybe wait to see if DJI can get their act together and update their app.

    400 of 530 people found this useful

  • 3.0 out of 5 stars

    I wanted to love this thing...

    • Written by Benjamin S from Wrightsville Beach

    I wanted to love this thing, but if you want to use a mic or a small mounted light, you're out of luck.

    The main reason for this is because phones are ditching the headphone jack. Look at YouTube videos of people using the Osmo Mobile with a mic; they're connecting through the headphone jack of an iPhone. This is important because when a phone is in position on the Osmo Mobile 2, the camera and the power connector are at opposite ends of the phone. The camera has to extend beyond the arm of the gimbal. That puts the camera on the outside and the port at the bottom of the phone on the inside covered by a bumper. This means using it while charging your phone is likely a no go.

    If your phone has a headphone jack, this will remain available to you. Search YouTube for ideas on how to DIY something. It should work fine.

    But if your phone doesn't have a headphone jack, then it likely just has the center port. This port is covered up by a bumper making it unusable. This makes charging your phone while using the gimbal impossible.

    Another limitation is how wide the part that grips your mobile phone goes. Quite frankly, it's not meant for a big phone with a case. It's also worth noting that using a Moment lens with this gimbal requires a counterweight. The counterweight Moment sells for the Osmo Mobile doesn't work with the Osmo Mobile 2 because the shape of the gimbal arm is different.

    Lastly, as others have noted, the DJI Go app is janky. The tutorial is confusing because it's ported from the original Osmo. The app will quit on you. And the gimbal doesn't support 3rd party apps meaning Filmic Pro or even the built in video camera is a no-go.

    If it sounds like I'm being really negative on the Osmo Mobile 2, I don't intend to be. I just want to get out there all the things that I wish I had known prior to purchasing.

    If I were DJI, I'd add pass thru ability for cables from the center port on modern phones. I'd make side mounts on the handle for a shotgun mic and led light. And I'd fix the janky app, including allowing the gimbal to work with 3rd party apps. If they did that, it'd be worth a "Pro" label and $50 more to the price tag. For $129, as long as you know the limitations of what you're getting, it's a decent deal. 3 Stars.

    10 of 14 people found this useful

  • 3.0 out of 5 stars

    Good Gimbal but needs refinement

    • Written by Paul B from Lynchburg

    I was very excited to get the gimbal because I was going to be shooting alot of videos with my new iPhone. The issues that came up were that the screen would go black during shooting and then I had to stop and touch the screen every few seconds to see what I was shooting. The quality was great but that was an issue. Then when I was balancing the Gimbal it seemed to always be off on one side. I do not know if it was the weight of the phone but I made sure that I was doing the balancing on an tripod just to make sure that the foundation was level. I am returning the product to see if there is something else out there without these issues.

    8 of 14 people found this useful

  • 3.0 out of 5 stars

    Bluetooth problems with Android phone

    • Written by Okan O from Bellevue

    it works well with IPhone. But it could not establish a Bluetooth connection with my android phone. I am not sure if the Apple version is limited to work with IPhones only. Hoping it will work with both platforms with a DJI update when the exclusivity ends.

    10 of 21 people found this useful