• 1.0 out of 5 stars

    Doesn’t work with AirPlay 2

    • Written by Adam N from San Francisco

    Why does Apple sell something that doesn’t work with their own products?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Major Problem

    • Written by Neil S from Peoria

    I ordered and had delivered to our home the system for wireless connections. I have an Apple Airport Express but wanted to upgrade. It arrived but the next step was IMPOSSIBLE. The site instructions are best known for their lack of clarity. Finding the app was a problem but I could not download it because it needed the WiFi - that made it impossible to download.
    I returned to the Apple store seeking assistance with the iPhone, iPad and my HP laptop. I was told they could not assist as the item - Linksys - was not their produce. No they could not make it work and there is no way it will work. So I requested a full refund, which was given.
    Recomendation - DON"T buy this unless you have Apple products and then know it will be a problem.
    I have reverted to the Airport Express and save a bundle.
    I do not expect anyone to read or respond to this posting.

    8 of 18 people found this useful

  • 1.0 out of 5 stars

    The Linksys app is TRASH

    • Written by Jeffrey S

    TLDR: DO NOT BUY THIS.

    Background: I'm a pretty tech-savvy person, I have solid understanding of ports, signal flow, etc. I was a big fan of how easy it was to setup Apple's Airport routers in the past.

    SInce Apple exited the WiFi router market and started selling the Linksys Velop instead, I figured it would be a worthy replacement. I was wrong. I bought a 2-pack from the Apple Store and went home to set it up. Downloaded the Linksys app and followed the instructions. Unsuccessful. I reset everything, deleted the app, and attempted to setup again. Unsuccessful. Naturally, I thought it was an issue with my ISP. Made an appointment with Spectrum to have a technician come to my house a couple of days later (for $59).

    A few days later, the technician comes. He switches out the modem, verifies that my internet connection is solid, and together we attempt to setup the Linksys Velop again. Again, unsuccessful. This goes on for 2 hours. He checks every connection inside and outside of the house to make sure it's not the fault of the ISP. Everything checks out, but we're still unable to setup this router. He then decides to download the Linksys app on his Android device and within 5 MINUTES, was able to setup the network. Well that's embarrassing. After the technician leaves, I decide to setup the second node myself through my iPhone and all of a sudden, NOTHING WORKS.

    At this point, I wanted to make sure I wasn't clinically insane, so I brought out my old Airport Extreme and was able to set it up within a matter of minutes. Needless to say, I returned this the next day.

    AVOID AT ALL COSTS. I have never purchased a piece of technology that has wasted so much of my time and has done so much psychological harm to my self-confidence.

    15 of 20 people found this useful

  • 1.0 out of 5 stars

    There is no "No star" rating

    • Written by Hristo D from Wallington

    I was using Verizon standard router, but decided to switch to Linksys since I do not want to pay Verizon rent or buy their router. For two years with Verizon's router I had to restart it maybe 2 or 3 times. When I bought Linksys Velop I have never thought that I would actually downgrade instead of upgrade. I have to restart the system pretty much every week. This is so unreliable for the money! I'm so upset that Apple decided to discontinue they network products.

    14 of 18 people found this useful