• 1.0 out of 5 stars

    Don’t buy it

    • Written by Soroush Z from Toronto

    Worked for 5 months then some keys stoped working, I contacted apple they said I should get in touch with Logitech, I contacted them they told me some instructions to follow, finally restarting the iPad (one of instruction) fixed the problems for a few hours after that same problem again so I restarted again and now it doesn’t connect to the IPad at all. Neither Apple or Logitech don’t accept their rubbish product now and I have wasted $150 for this keyboard.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by Dani C from Los Angeles

    I only bought this because the Apple seller told me that It was better than apple's keyboard. But after 10 days of use, some keys stopped working. I'm devasted. No one in the store told me that apple would not give me assistence. I pais more for this and doesn't Works.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Great product for the first month

    • Written by Alan L from Tucson

    I could rave about the matte black texture of the case, the way the stand works, the high lip around the screen for excellent protection, the rubber edge in the face of the case so it won't slide off a desk, and the feel of the keyboard. It truly feels like a quality product.

    But, none of that matters when the keyboard fails after a couple weeks of occasional use.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by Francesca M from Columbia

    Keys will not work. I have contacted the company and they sent me a replacement and a week later it stopped working again. DO NOT recommend! Do NOT buy! I wish I could give 0 stars.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Should be 0 stars

    • Written by Tammy D from Austin

    Keyboard never worked properly. Logitech's won't respond. Don't buy this product.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by Alex L from Portland

    The new one worked 39 days.
    #1 replacement worked 3days
    #2 replacement worked 1day
    #3 replacement worked 1 time

    8 months passed now I have nothing to use. Now it is on the book shelf for 2 months and waiting for Logitech next step instruction since they said they had approved to return my money.

    Then the keys doesn’t work.
    The worst experience in my life.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    less than zero if I could

    • Written by Henri C from Laguna beach

    This is a terrible keyboard. Keys do not work, space bar does not function, battery life not as stated, andand keyboard detaches too easily from the ipad. In addition, it is very very heavy. It is also very thick.= Do not buy this product!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Do not buy

    • Written by Noah D from Clarence Center

    I’ve had to have the case replaced once already for the keyboard not working specificity the a and c key and space bar won’t work. Bad product worse customer service.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst Purchase Of My Life

    • Written by Steve C from Thousand Oaks

    Logitech has been around a long time. They failed with this product. After a month of enjoyment and having a great working device. Keys stopped working. The S, Space Bar and Delete specifically. Support tried to blame me at first. They suggested that I dropped it etc. They have a massive process to try to solve the issue. Demand that you install the latest update of the operating system. That your iPad be fully charged to fully capacity when pairing. They ask for screen shots as evidence. At least they did the first time. You see after replacing the first one I went through a month of the replacement keyboard. That one had the very same issues. I figure it's something with the software. Maybe some way to reset it. Clear out some temp memory or something simple. I would love to troubleshoot. I would love to work with them to fix the problem. Dead ears. It's disappointing. This brought up the cost of my iPad to be a part of my iPad. It's not. It's been the bane of my iPad. And now I am waiting on the next replacement they're sending me. I wouldn't recommend buying this keyboard. Not for the $119 I paid for it. Not for $9. I'd expect this from something that comes in a box with misspelled English with bad grammar. I don't expect it as a recommended product for my iPad at checkout. It's worse than garbage. It doesn't belong in the Apple Store IMO.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS

    • Written by Liz H from Hackensack

    I would give it zero stars if I could. I bought this on December 27, 2018. It is not worth the $120 I paid for it. The space bar stopped working, the letter A and C keys stopped working and it will not pair via Bluetooth. I spoke to Apple customer service and I was told that the could only replace it, not give me a refund. I don't want another one, I would like a refund.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Broke

    • Written by Carlyle F from Gainesville

    Same as others. Worked for about a month then random keys went out. No fix. Too bad because there are no other options for keyboard for this model of iPad

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by allen B from randolph

    Just like all of the other reviews. Keys just stopped working after 3 months. Should have went with my gut decision, but listened to the sales person at Apple rave about this product. Now onto looking for a better alternative.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Keys failed after 3 mo.

    • Written by Jon B

    Same as other reviewers, a key functionality issue. My G, N, R keys definitely not working. The tab and return gave issues but nothing in a reliable pattern. Could've been a bluetooth connection issue. Otherwise durable case and marginal on the need for it to be separated from the keyboard. Would prefer a different hinge mechanism other than magnet as it leads to some potential dropping of part of the body. Definite slipping when packed in a briefcase.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Wish I'd read the reviews before purchasing

    • Written by Mary D from New York

    In 5 months, I am on my 3rd keyboard. First one lasted 3 months. Like other reviews, random keys stopped working and eventually no keys worked. Thankfully Apple was wonderful and helped me get a new one, no charge. Second one lasted maybe 2 months. All keys stopped working. Logitech just sent me a new one, don't have high hopes for this one either, so I got a different brand, cheaper bluetooth keyboard from Amazon to have as a spare. Pretty bummed that a Logitech keyboard this expensive is so bad.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    If you are Glutten for Punishment - Go for it.

    • Written by Floyd P from Charlotte

    If you want to be frustrated beyond comprehension, I'd recommend buying this bad boy. It'll drive you crazy. Keys work intermittently. I had high hopes. The description makes it sound great. Nope. Good luck. Zero Stars if I could give it that high a ranking. Oh, and try dealing with Logitech. Nice folks, but move at the speed of caveman wheels. Ok, not that fast.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Don’t ignore the reviews like I did....

    • Written by Steve P from Mount pleasant

    I read the reviews and for some reason thought I’m special and would have a better experience....well I’m not special and experience is the same as others have written. 3 weeks in and half of the keys have stopped working. Very disappointed that Logitech continues to produce this and even more disappointed that apple continues to sell this product.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by Parker K from Fayetteville

    I bought this case a few months ago and haven't been able to use it at all. Similar to previous reviews, multiple keys on the keypad have just stopped working out of the blue making it impossible to type anything. I am returning this as soon as possible. Don't waste your time.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Bad keyboard - lost function quickly

    • Written by Christopher C from Brooklyn

    I barely used this keyboard, when random keys stopped working after just a few days. I've seen others report this same problem. Do not get this lousy product. It looks good, and I was initially very happy with it. I've done everything I can think of to give it a chance to re-set, and still no good.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Totally failed product / highly distressing matter

    • Written by Blazan N from Swisttal

    This product was launch despite the fact its not working. 3th retour so far, keys & pairing randomly stop working after 2 weeks in use / its a general problem with this model. The matter is dispoinnting as we use this case at work in our company for our technical team. It seems to me testing wasn´t don´t properly on this product. Pretty embarrasing! My advice - Fire the product manager at logitech & purchase manager at Apple including supervisors!

    95 of 113 people found this useful

  • 1.0 out of 5 stars

    Random keys not working after a week

    • Written by Nathan A from NORTH BEND

    I've had the keyboard / case for a week and it was amazing right out of the box. However, I tried to use it today and there are about 10 keys in random places on the keyboard that don't work at all. I'm really upset because it was one of the best solutions I've seen while it worked.

    I highly recommend that you search online for this issue before you buy. I found half a dozen threads on Logitech's forums about others with the same problem. Unfortunately, re-pairing is impossible in this case because several numbers do not work.

    189 of 206 people found this useful