• 1.0 out of 5 stars

    Stay away

    • Written by Glen R from Clermont

    There is a serious flaw with this lock that can cause it to unlock after you have been home awhile and without warning. The auto-unlock feature is very slow and doesn’t always work leaving you just standing at the door waiting and having to use the key.
    Support is non-existent and they will not replace the device under warranty.

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    August Lock

    • Written by David D from Fairfield

    This device is terrible and I'm shocked Apple would endorse it. I bought it 2 years ago and spent a lot of money and it has failed me from day 1....Never worked properly and I am super disappointed. I've called the company and they have offered tech support and IT IS A POORLY DESIGNED PRODUCT....

    35 of 40 people found this useful

  • 1.0 out of 5 stars

    Worst smart lock !!!!!

    • Written by Adam A from Rosenberg

    I have had this August lock since it came out as it was the only one at the time that was HomeKit compatible ( besides the Schlage lock ) ; and I’ve had nothing but problems with this lock! It not only jams every other week but it is VERY slow . My yale lock that I have installed on 4 other doors have 0 problems , are reliable , and work on command ! Simple command such as “ unlock my front door” worked flawlessly the first MONTH; after that it has been literally one problem after another . Starting from not even turning on because of connection problem between the battery to freezing in the middle of unlocking or locking ; causing me to have to RESET the lock every time ; the August lock has been nothing but problems . I never write negative reviews but this lock is so bad I had to go out of my way to advise others to purchase any OTHER lock besides this one .

    66 of 79 people found this useful