• 1.0 out of 5 stars

    Flawed Product, with MANY users experiencing problems

    This is a fantastic, handy product when it works. Trouble is... it often doesn't. Everything will be humming along fine and suddenly the unit will experience connectivity issues. It starts with the music "skipping" while the unit struggles to maintain a connection, then it drops out altogether and the flashing amber light returns while it resets.

    This issue is reporting by thousands of users in forums all over the web.

    Save your money. Don't buy this.

    Upsetting that Apple hasn't acknowledged the issue or offered a solution.

    23 of 30 people found this useful

  • 1.0 out of 5 stars

    Usted to be good

    I had no problem until I updated, since then it keeps disconnecting itself from my network. I have to reset it at least 2x a day. The worst problem is that I can't find a way to resolve this...I guess I have to throw away two airport express, and I'm not happy about it since they cost a lot of money!

    19 of 23 people found this useful

  • 1.0 out of 5 stars

    Drops constantly

    This thing is terrible. I use it to extend my wireless network and it drops the connection on a semi daily basis. Have to do a hard reset.

    23 of 31 people found this useful

  • 1.0 out of 5 stars

    Unstable

    Loses its connection constantly. Music playback suddenly clips and stutters, randomly can't be found on my network for airplaying, just disappears with no warning. Has to be reset every 2-4 days. Waste of money. The only product from Apple i regret buying.

    23 of 33 people found this useful

  • 1.0 out of 5 stars

    Save your money

    Drops connection once or twice a day and must be unplugged and restarted. Wish I had read the reviews here before I purchased. I now know that's a common problem with the Express.

    My 5th Generation Extreme works great. Hard to believe the Express is made by the same company.

    22 of 32 people found this useful

  • 1.0 out of 5 stars

    Failed product design is very unreliable

    I have had a few of these routers and have found that there are many problems with them.
    First if you use them to stream music say from iTunes you can't also use the internet as the music will stop playing.
    Second these routers will randomly go offline and have to be unplugged and "reset" - very frustrating.
    Third the range is ridiculously short. Do not expect to cover more than one room or you will be disappointed.
    Fourth they often don't even show up in Airport Utility so you can't access the firmware all the time to troubleshoot.
    Fifth they just die randomly and have to be replaced - a couple years lifespan from my experience - they seem to overheat.
    Sixth they have problems maintaining connection to another router if used to expend your wifi range - don't expect to have
    consistent success doing this and absolutely don't expect success using them to wirelessly send music to your speakers -
    this has been a complete failure. Buy a proven router from another manufacturer. They are cheaper and far far superior in operation and reliability. On the plus size they are small.

    23 of 37 people found this useful

  • 1.0 out of 5 stars

    Lasted 14 months

    I bought this September 9, 2014. It gave up December 2015. It shows strong wifi signal but does not connect. I tried connecting an ethernet cable to it but failed also. Now, I surf the net connected by ethernet cable direct to the modem.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Would not even configure after multiple tries with different methods.

    To make a long story short: I bought an Airport Express at Staples and tried to set it up using both my MacBook pro and my iPhone to run the initial setup required to make this device work. After I had input all the necessary information, the configuration would be stuck loading trying to find the router, then would fail and say "an unexpected error occurred". I used Airport Utility on both my Macbook and iPhone, as well as the iPhone's Wireless settings. I tried multiple times and every single time, the configuration would fail. I tried resetting the Airport Express, but nothing changed. I also tried disconnecting from power, and reconnecting, and it would still not get past the same problem. I also used the IPv6 trick every place that suggested a solution online suggested and it did not work either. You'd think Apple would make a hassle free wireless device, but they had to make it complicated instead of making a plug-in and go device. I was very disappointed, because I thought Apple was more reliable than this.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    I have two of these – and they are both a nightmare!

    Having to continually do factory reset on both of them. And even then, both Apple airport utility apps, both on my iPhone 6 and on my MacBook Pro fail to find the airport express. I have to reset them on average 12 Times before the airport app finds the airport express. Even then, when I go through the set up procedure it errors-out 90% of the time. Most frustrating product I have ever purchased - except for maybe iTunes, which cuts off songs before they're done playing, then moves onto the next song. Apple needs to wake up and start remedying their failures in a timely manner - they're getting a name as being 'the lesser of two evils' as compared to competing products.

    19 of 30 people found this useful

  • 1.0 out of 5 stars

    Awful

    If it works it is slow. It hardly works and don't even get coverage in my entire apartment which is only 1200 sq. ft. Waste of money

    15 of 24 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Don't buy this product. It worked good at first but after about 5 months it would never even pick up the Internet. It would also drop signal when it was connected every 5 minutes. Go buy a cheaper router from a different brand and save your money it'll most likely work better to begin with.

    14 of 22 people found this useful

  • 1.0 out of 5 stars

    Decline in Apple products; Airport constantly dropping form network.

    I agree with Matty D's review. I have multiple Apple products in my family, (7) MacBooks, (6) iPhones (not including the older generations), (2) Apple tv's, (2) Airport Express, (1) Airport Extreme, and numerous Beats products as well. The Airport Express has to be the worst Apple product I own. Both of my Airports keep dropping from the network, and interrupt music streaming. Anytime I want to stream music via either of my Airports I have to unplug them from the power source, and then plug them back in. Even then, they may only play anywhere form 30 mins up to a full day before they drop from the network, loosing the ability to stream music. I have called Apple support and the gentleman on the phone was very helpful and nice. However, there was not a solution to fix the problem. It is very in-convent to have to stop whatever you are doing to reboot a streaming device. I have Sonos speakers in multiple rooms at our lake-house and the product works impeccably. I am currently looking for another solution to stream music at home.

    12 of 19 people found this useful

  • 1.0 out of 5 stars

    AirPort Express is Apple's worst product ever

    I don't know how Apple can get away with producing such a bad product. Try to link two AirPort Express devices and you know why it's such a bad product. I am trying to extend my wifi network with a second AirPort Express in order to stream music wireless. The connection constantly interrupts and this completely destroys my listening experience. I am actively searching for something better. Don't let Apple do your wifi connection! You will be dissappinted.

    13 of 21 people found this useful

  • 1.0 out of 5 stars

    Done after 1 year

    It does not work after only 14 months. It seems that it is a problem know with the power.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Extremely disappointed

    This is the first time I am truly disappointed with an apple product. I have barely used this product from when I first bought it, (initially wanted to use it to be able to access my printer but found out my printer is not supported hence shelving the product). Recently having bought a new router was thinking of utilizing it for airplay but still the airport utility could not find the airport express (with soft and hard reset. So basically now have a useless piece of hardware

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    Says it can connect with 50 devices without slowing down. My family barely has 10 connected to it and the connections are terrible and speeds are 10x slower than my previous router.

    31 of 60 people found this useful

  • 1.0 out of 5 stars

    Poor connection issues

    I have used all generations of the airport express and they have been reliable.

    This one, however, is a different story. I'm using this router as the Pace routers that AT&T provide are terrible, specifically the 5268AC.

    Bridging this unit with other routers is fine.

    The issue is that the signal keeps dropping. This is not a distance issue where the router is too far ( the router is 10 ft away.)

    There is either a hardware or firmware issue (7.6.8) that is causing it to state that the airport express was "previously part of your network" and can no longer be found.

    I know it's not the Pace router since I am still able to access it via ethernet.

    Apple, you need to fix this issue because your router is basically garbage if it intermittently drops the network. It's not that hard to put a firmware patch.

    For now, I would stay away from this airport express, get the previous generation, or penny up for the Airport Extreme.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Unreliable product - do not buy

    I bought an airport express six months and boy do I regret it. The thing keeps disconnecting itself from my network, it's always flashing an amber light. It's truly annoying as each time you want to use it, you need to reset it. All in all, a useless product.

    12 of 24 people found this useful

  • 1.0 out of 5 stars

    It's the worst product

    Reduce the speed in your internet when you try tu amplify the range of the others apple devices example Time capsule

    3 of 11 people found this useful

  • 1.0 out of 5 stars

    Slow most of the time very moody

    Slow slow slow

    15 of 35 people found this useful