• 1.0 out of 5 stars

    Defective Product

    My original adapter worked for several years, but the cable frayed at the MagSafe connection. I attributed it to normal wear & tear and went to Apple for a replacement.

    I was mortified that a replacement adapter cost $80! However, I wanted an authentic Apple product for peace of mind.

    Needless to say, like many others I was disappointed when the new cable frayed at the exact same point after just 4 months. My MacBook was used exclusively at home and I believe the fraying came from the fact that the L connection can cause a slight bend in the cable. Although the wires were exposed I covered them with electrical tape because it had cost so much. Eventually it died and I went for a sketchy third party adapter.

    My third party adapter just failed after 15 months, so I came here with the intention of buying an Apple product that would 'last'. But after reading all these reviews again, I can't in good conscience pay $80 for an inferior product that is known to be low-quality and dangerous. I'm just going to retire the MacBook and switch to PC. What an underhanded way to treat customers who've paid a premium for a 'well-designed' product. Never again...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    What a disgrace

    Absolute garbage. 3rd charger in 1,5 years just broke. 80*3=160. 160/18=8.8$. I pay a steady 9$ per month for Apple chargers. Using my last bit of power to write this. *SHAKING MY HEAD*

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Why do your adapters lack quality?

    I get that you need to make money on accessories but if you make me keep buying adapters once a year its going to affect the rating you get! Without a rhyme or reason your adapter gave up on me. I plugged it in, checked to see if the wire was damaged or if the dog chewed it - nope nothing. It just wont charge my laptop. 2k ratings of a 1 star should make you focus on making better accessories.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Breaks every ~10 months (pathetic, expensive hardware)

    I'm so disillusioned.

    I treat my adaptors better than my children. I literally baby them, no direct sunlight exposure, no overheating, no bending, no touching, no unnecessary usage and yet, they break so often I need to replace my adaptor every ~10 months. For $80 each time. I have bought 4 now for a single macbook.

    Apple have built a horrible product here and they don't care. We are being screwed.I won't buy a macbook again, this is way too expensive.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Poor Design and Short Lifespan

    I have a 2011 Macbook Pro and I still love it. Unfortunately, I do no love the charging cable. I am on my third cable (the first accidentally damaged myself). The second and current cords have been faulty at the connector piece. The second cord's rubber cracked and revealed the inner cables so I had to use electrical tape as a temporary fix until I received a new cord. The new cord (which I have had 2 years) has burned a spiraling yellow ring burned along the first 4 inches of the cord. Today, the rubber near the connection piece cracked, and I am once again using tape to keep it together.

    It seems the lifespan is about 2ish years per cord...

    I'd be more than happy to invest in the newer cord design if it was compatible with my 2011 Macbook Pro, but unfortunately, that is not the case. If possible, could this cord be redesigned? I have to agree with many others that for $80, that quality of this cord leaves me disappointed. Your computers are fantastic, but the hardware needs some adjusting.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    It Was Nice...

    It was nice in the first 30 days and then it got a tear and not because of my doing! It was actually because the part of the cable, that holds the cable when folded, cut the cable and now a piece of wire is exposed and every time I connect it to the power, it will spark. This is totally not safe. I wish Apple would do something about this. You'd think years of having mostly 1 star ratings, they'd do something about it.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Cord Breaks

    Two of these have broken wear it connects.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Fierce apple supporter ready to switch camps

    Lifelong mac user and seller to friends no more. I don't write reviews but this has pushed me over. My first two chargers admittedly may have been roughed up. But my last 3 have been handled with care and obsession due to the $80 a pop. Yes, three, lovingly cared for cords. I know all the weak points, avoided it, rolled it carefully and positioned properly. I love my computer, it has held up well for 6 years. But I am supposed to have this dedication and money ($320) on my computer, not the charging cable. On the verge of leaving apple in my wake.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    May Want to Buy Three to Last You

    Once again the wire connecting from the block to my macbook has frayed and the charger will not charge like it should. Now I have to spend $80 on another charger that may or not last me until the end of the year. This product is poorly designed and WILL stop working long before it should.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Gutted

    Paying so much money for a charger and then it doesn't even work for a year. My second one died just now, wires all loose despite being handled with care. SO disappointed, when are Apple going to change the design????

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    These things do not last

    it's my third adapter in 5 years, and they're so expensive too! i'm very angry about this, i'm gonna have to buy a new one AGAIN. 4 macsafes in 5 years

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Power cord is bad design

    My second cord for my mid 2012 computer just died - after less than a year. The end design is just not good. The rubber coating is weak and breaks, as does the wiring inside. And for $80, it should be EXCELLENT; instead it is POOR.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Too expensive for how often it breaks

    I have gone through three chargers since I've gotten my MacBook. I am not even being rough when using it so I know it is because of the poor quality. This last charger barely lasted a year. If you are going to make your product $80 then you might want to make it higher quality. The struggle with the charger makes me want to go to a different computer brand completely since if I had a problem with a charger I wouldn't have to do such an expensive fix. I wish there was another cheaper option for a MacBook charger that was offbrand because then I wouldn't care so much if I spent less on some that broke about every year. I typically love my Apple products but this is ridiculous. This needs to be fixed.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Not durable at all

    I've gone through two chargers already, almost onto my third. The adapter cord frays way too easily. I'm so annoyed by it - it's making me not want to purchase another Macbook when it's time replace this one, which is soon. As much as I love my Mac, it's not worth having to pay $80 every year for a new charger...

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    So bad

    First one blew up while it was still under warranty and luckily got it replaced. Other than it not being long lasting the design is terrible. The USB keeps popping out of the laptop when I move my laptop in the slightest. The cord is made of bad material which gets stuck on everything and twists too easily. Laptop fell while it was connected to the USB charger so the annoying popping out USB doesnt even work. The laptop seems good but the charger cord is the worst.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    worst adaptors

    This is my 3rd adapter, I've wasted so much money on these I'm considering moving away from Apple altogether.
    This company is not what it used to be, seems quality is no longer a priority.
    At so much money, these adaptors should not fall apart so quickly

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Absolute Garbage

    For the astronomical price I pay for this, I would hope it can at least last the year. Every non-Apply laptop I've had in the past has a sturdy laptop power adapter that leasts years, this is unacceptable.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    You could have burnt my house down.

    I was a happy customer. After sixteen months of purchase (MBP 9,2), and after upholding every single one of your use instructions, (level surface, no obstructions of air flow etc) my charger burnt out.
    A couple of weeks before that, my HDD flex cable failed so I now have reason to believe that those two massive failures are connected.
    Tomorrow morning, I'm calling my local distributor (Greece) and I'm demanding that you hold your end of your EU two year statutory warranty.

    Thanks, Apple.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Decided to buy a non Apple charger

    My 5th Apple charger for my macbook air has just given up the ghost after 13 months - working this out I could almost have bought a new laptop - maybe that is Apple's ploy

    So fed up - now going to try a non-Apple charger - if that lasts as long and is half the price it will be the way forward

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    At least 8 years of terrible build quality - when will apple take note?

    Charger has broken after 14 months use. Charger for an old MacBook did the exact same thing. Why has the quality not improved, especially with such consistently awful feedback.

    15 of 15 people found this useful