• 1.0 out of 5 stars

    Falls Apart

    I seriously resent being made to shell out for a new charger every year. The rubber on the cable between laptop and power unit comes apart at both ends - both where it meets the laptop and where it meets the power unit. After that the metal shielding comes apart, after that you start worrying that your children are going to get electrocuted or the power cable will stop working.

    If you can't fix it, then at least don't gouge the customer on the cost of the replacement. Why not provide detachable cable so that only the part of the cable from power unit to laptop requires replacement? Why not put the customer first?

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Buying third charger in 4 years

    It's a laptop. Which means its portable. Which means I take it to work and bring it home every day. I am buying a third charger in four years. Apple says the charger is designed to be unplugged and wrapped every day. Seriously???? Maybe you should design it to be!

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    2nd Time Getting a New One

    Don't even consider buying a macbook that requires this charger. It's probably gonna break within 1 year or 1 year and a half. Tomorrow I'll have to buy it one more time because of this fragile cord.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Frustrating Design Flaw.

    Like many others, this cord breaks quickly and, for me, in the same spot both times (I.e. The thin chord emerging from the square). That part gets hot while charging and the wire is too thin to handle the heat and the inevitable bending at that point. I asked someone at Jump+ why this is happening and what the solution is and why it isn't covered when it is obviously a design flaw. He said because the wire is exposed for all they know an animal could have done it. Then he recommended plastic cable protectors to reinforce that part of the new cord I will have to buy. An item they don't sell. I went to best buy and the apple rep said that I should charge my laptop on a desk and hook the cord up using black clips and make sure it is never tugged. Also to use a spring from a ballpoint pen to reinforce that area. Here's what I think, if I'm spending 100 bucks on a cord that charges a laptop it should be designed so that it can withstand travelling (which I'm not even doing). Oh and maybe don't expect people to spend even more time and money on DIY fixes so this thing doesn't break so quickly. I love Apple and am disappointed that they sell such a product, blame their customers for the problem, and do nothing to fix the issue.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Broke in less than a year

    In less than 10 months of careful daily use, the cord broke and basically tore and burned up near its attachment point to the power adapter. The poor quality of this $80 charger is nearly beyond belief. I use many other electrical devices on a daily basis and I take good care of my stuff. The only things I have of similarly low quality are some micro USB cords, but those cost next to nothing and still last longer. Apple should be ashamed of themselves for selling something this pathetic for $80... but then again it's Apple.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Need to buy 1 every year

    Adapter barely lasted 15 months. Outer casing on the wires is too thin and weak. Couldn't even handle slight wear and tear. I had to tape it up to make it work. The only hardware product I have seen from Apple that diminishes its reputation (debatable, but the adapter leads the infamous list). Charger carries Apple pricing but not its standards.
    Wish I could give 0 star.

    24 of 26 people found this useful

  • 1.0 out of 5 stars

    Fries easily, but you'll have to deal with it

    This charger is very prone to breaking and frying, and the only thing you can do when that happens is buying another one for 80 bucks. The fact that this happens regularly to my MBP charger and has never happened to any other chargers that i use similarly (including cheap $10 handheld chargers and the likes) reeks an awful lot of defective by design. About as bad as its cables reek once they fry.

    I rate this product 1 star because it doesn't even manage to properly do the one thing it is supposed to do. Be super-careful with this charger and its non-replacable, flimsy cables made of some rubbery plastic that breaks very easily, then damages the wires within and fries in a spectacular display of sparks and the characteristic smell of burning plastics.

    Pros:
    - The whole magnetic thing is neat

    Cons:
    - Ridiculously expensive. If it breaks every two years, you're paying 11 cents a day just for these adapters.
    - Awful cables that break easily, very prone to damage from bending
    - Only consists of two pieces. If the wrong cable breaks, the whole $80 brick needs to be replaced
    - Potential health hazard due to how often these cables fry
    - No alternative. Despite how bad this product is, you will have to put up with it and its massive price tag, so reading reviews for it is pretty pointless, actually.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Waste of money.

    I am now about to purchase my THIRD charger in a year and a half. It completely starts ripping on the cable where it's connected to the adapter. Such a waste of money and so annoying. So glad that I have homework and now don't have a charger to finish all of it. BIG THANKS APPLE.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Why, Apple? Why?

    This charger frays so easily, and you expect me to pay $79 for another one? Why don't you just make your products so that they last?

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    On my third

    What an awful shoddy piece of equipment. How could a charger to a computer be made so poorly!? The MacBook Pro Retina is by far the best laptop this company has ever made but seriously this is just poorly made charger (I don't know how strongly I can stress this sentiment, they should honestly replace the first for free). Apple should be ashamed at the overall rating of this product, or at least they would of been under the Steve Jobs regime. Maybe I'm being a bit too cynical here, but as a long standing customer and advocate I guess I just expect better from this company.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Would give it 0 stars if I could...

    This charger is absolutely horrible. Had a 2007 MacBook Pro and the charger didn't have any problems for over 5 years. With this new cable for my 2011 MacBook Pro, I've already gone through two MagSafe chargers at $80 a pop. Apple, please get your house in order. The build quality of your accessories did a complete 180 and is utter garbage now...

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Constantly falls off

    This new power charger is terrible, it falls out of the computer at the slightest bump, which happens all of the time with the t design. The older L charger has a stronger magnet and is less in the way, I wish they would change the design of this! It's absolutely the worst part of the MBPr!!

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Horrible Charger.

    This charger has been the bane of my existence! It breaks quickly and easily and its frustrating that apple hasn't released a better alternative.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Charger is too fragile

    Had this charger for less than 1 year before it frayed (daily basic use). It's my 3rd charger in 3 years - come on Apple! So far it's the only downside to my Macbook.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Had this charger for five months before it frayed and became unusable

    Title says it all

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Bad design

    I've been through 3 of these. The wire wears out where it connects to the box. This is poorly designed and $79 every time I need one is killing me!

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Like others, I've had to replace my cable 3 times despite taking care of it properly. The only "rough" thing I do to the cable is transport it to and from school in my backpack. This is just plain bad design and Apple support refuses to be of any help or claim any responsibility. They simply tell you to take better care of your next cable which you'll have to pay another $100 for next year.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Keeps Breaking!

    I've had 3 of these 85 W Magsafe 2 chargers for my retina display macbook pro. And the problem for some reason keeps hppening no matter how gentle I treat the charger. They just decided to STOP WORKING. There was no excessive heat problem, there wasn't any burning scent, exposed wire, the cable is in pristine condition and is always stored neatly (rolled wide, never in a tight bundle), hardly ever dropped. I have ZERO clue what made all THREE of them suffer the same problem. I used to have an L charger for an older 2008 macbook, never a problem.

    Seriously dissapointed in this charger.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    broken cable...

    After only a year of normal use, the protective rubber of the cable broke, exposing the wires and quickly screwing up the charger... This charger, and many chargers Apple makes, slam right in the face of their quality values.

    23 of 26 people found this useful

  • 1.0 out of 5 stars

    Terrible Charger

    Worst charger ever. The thin white wire is too delicate and it tears off very easily from the base of the adapter. 80$ is way too big a price for such a terribly designed product.

    20 of 20 people found this useful