• 1.0 out of 5 stars

    Solution for the rip?

    The cord naturally twists itself, and eventually the cord rips exposing the wire. My second charger ripped today, and ive only had this computer 3 years. I can not afford to keep spending eighty dollars evey year. There really needs to be a solution made, because this is by far not the first negative review, with the same problem.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Apple should be embarrassed for this failure of a product

    One year now, I think I have had to re-apply this adaptor about 3 or 4 times per day because it falls off so easily. Do I want to plug my computer in 1,000 times per year? No. It's annoying as anything.

    And this one frays too. Just like the one before. And the one before. And the one before. 20 years of using laptops and never have I had a single manufacturer make a bad cable. Toshiba, Dell, etc. But Apple? Every cable frays after about 1 year. If you're not in the USA ... TOO BAD FOR YOU BUY A NEW ONE.

    This product only gets worse every year, I don't know how they can't fix this fraying issue and also make a plug that doesn't fall out if you tap the laptop. Really, for shame, for what you charge for these things you need to come up with some basic engineering solutions. The page on Apple support is a major joke... basically "how to use your power cord". Show me any other manufacturer that has to have a dedicated web page for how to use their power cord. It reminds me of the iPhone problems with shorting out the antenna and Apple's response was "hold your phone correctly."

    No Apple, how about you design us a product that does not have major flaws in the design? Give us something that works. You shouldn't need to put up 20 photos showing "poor use" of the power cable. Power cables have been around for 100 years and you can't make one that lasts more than 6 months without utterly failing, let alone one that will stay plugged into the computer? What a joke.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Replaced Twice

    I am a college student and I carry my charger around in my backpack with me to and from classes. My second charger just broke and tomorrow I will need to purchase another one for $80. On two different occasions, the wire closest to the battery pack has become frayed to the point where my computer will no longer charge. Laptops are supposed to withstand being transported and their chargers should too.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Does Apple even see these reviews?

    Seriously, don't expect this to work after a year. Like every other apple power cord it frays and stops working. If I spend over $2000 on a laptop I expect to not have to spend an extra $80 a year on a power cord. You're better than this Apple. It's so disappointing. FIX THIS PROBLEM!!! You can't make an awful product AND make the replacement this expensive.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    FIX IT ASAP

    I'm about to buy my second 85w magSafe 2 power adapter, and I think is unfair to pay more than $79 for a product that won't last more a year, taking my frayed cord to college is so embarrassing, please apple recall this product, computer is amazing but charger leaves a lot to be desired.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Frayed cable

    As of everyone else has said, the cable is way to thin and frays easily. My cable frayed after a little over a year.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Replacing yet another power adapter.

    Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed! Frayed!

    All they have to do is extend the protective shoe about to 3-4 inches and it would stop the cord from fraying. I am on my fifth cord that has frayed. Apple!! Come On Man!!

    ~Gary

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Obviously designed to fail

    I bought a 15'' Macbook Retina in 2012, and have since gone through FOUR different MagSafe Chargers. I've run into two different issues: the common fraying of the cord, as well as failure for no apparent reason. Somehow, these chargers tend to fail scant weeks after the warranty runs out. I must admit, this is brilliant engineering, but it screws the customer pretty hard.

    Well done, Apple

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    CHANGE YOUR CORD MATERIAL

    Why do I have to buy a new laptop charger every year? It frayed at the power brick like my first one. Step up and finally fix this obvious issue that EVERYONE has!

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    very disappointed about the material used on the cord

    The magsafe 2 power adapter works well except that the cord from the adapter to the T shape connector to the laptop uses the kind of material that disintegrate within several months under normal use condition.

    This is not just the quality issue any more. It is a fire hazard that is common to many mac users. Replacing the power adapter once a year, even with the warranty service, is not good enough. I used to recommend my friends and family members buying macbook/air but I no longer do so knowing that this serious defect can cause lives.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Poor build

    Like most people on here my Macbook Pro Retina charger barely lasted a year. It's been hanging on for deal life with tape wrapped around either end of the charging cable. By the mag connector it has frayed and you can see the bare wires underneath. It has now decided to stop charging if though I have disturbed the charger or laptop, so time to buy a new one.

    I've had 3 previous Mac laptops, one with the Mag connector, all three had noticeably stronger cables and I never needed to replace any of them. Its been the same problem with my iPhone charging cable, never had a problem until I bought a new phone in 2014.

    It seems that Apple is cutting back on quality. I have several friends who have been suffering from bad changing cables for both their Macbbok and iPhone and had to replace them.

    Apple if you read any of your reviews and I hope you do and they aren't just for your customers, please start making more durable chargers, I think you can see from the reviews here that they are failing pretty badly.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Like everyone else - 14 months old, overheating, fraying

    Sadly these power supplies just don't hold up. The wire starts to come apart at the point it enters the power brick, and everything starts to get worryingly hot.

    While mine still works, I'm going to replace it (again) as I think it's becoming a fire risk :(

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Would give 0 Stars If I Could

    I have had my computer for a little bit more than three years now. I will now have to buy my third charging cable, making it the forth one to be used for my computer. It is ridiculous that they can ethically price the power cord at $79.00 when they last for MAYBE a year. The concepts behind the charger are amazing, but the execution was horrible.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Completely substandard product

    What is it exactly about Apple where they refuse to correct this known deficiency? Over the past eight years I have seen no less than five charger cords fray and stop working. It never gets better. It's almost as if they refuse to fix the problem because Apple users continue to buy the product, while also making huge profits on this flimsy power adapter as people have to replace them every year or two. The manager in charge of this department needs to be fired. Completely unsatisfactory. What a disaster this design is. Say what you want about PC, at least their power adapters last. What's use is a computer without power?

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Apple Should Take Responsibility For This Horrible Product

    Now on my third MacBook Pro retina 85w power supply in a three year old laptop. Same thing happened both times. The cord turned yellow at the magsafe connector end, and then became frayed virtually overnight. This occurred over normal use both times. Simply MBPr was plugged in and it failed. The supplies run $90.00 with tax and shipping and are easily the worst product Apple has ever made. If the actual cord that failed could be replaced, obviously the cost would be significantly lower, but unfortunately Apple's design requires that the whole power supply be replaced. The company needs to own up to its user base and provide a quality 85w supply for its flagship laptops rather than making it a yearly premium for MBPr owners. This is inexcusable; Apple knows the power supply design is defective; yet it continues to ignore hundreds of user reviews here and elsewhere.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Apple - FIX THIS PROBLEM.

    I have been a user of Apple products since the 1990s. The design of this cable is FLAWED. As with almost all other reviews written by customers, I found the insulation substandard. I keep the cord in the SAME place and do not even disengage it very often and yet it's frayed and just stopped working (I assume because of the risk of electric shock!).

    I have no issue with the magnet and the ease with which it disengages, if pulled. That's good. BUT why is the sheath around the wires so substandard? I never had problems with the previous cable durability. What is going on with Apple? It's not as if the company is fiscally strapped and can't afford to design and manufacture a descent product. FIX THIS PROBLEM! And give loyal Apple customers a good deal on a better cable when it becomes available.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Garbage!

    My power adapter has been trying to fail since it was brand new -- and finally has. Magnet is garbage, wires are weak, and plastic coating breaks no matter how careful the user is. I've been a faithful Apple computer and phone person for over 25 years, but quality has plummeted, as has my desire to stick with this company.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    85W Magsafe 2 power adapter dies once a year !

    I treated myself to a 4GB iPod after watching Steve Jobs introduce it. I still have it and it still works (as of Feb 2016) FLAWLESSLY. Contact me if you want and I will prove it. Although I had desired Mac hardware since then, I could not afford one as a student. A university I worked for later equipped me with a MacBook Pro Retina. It was simply a gorgeous piece of hardware. However, the 85W MagSafe 2 Power Adapter that came along is a lemon. I'm an Engineer by training and my observation leads me to believe that there is a design flaw in one of it's internal components. It has failed on me about once a year or so. Luckily the first two times were under warranty on 2 different MacBook Pros. This issue is *separate* from the fraying reported by several users. I use the 85W MagSafe 2 Power adapter only on UPS except on occasional outstation trips. I request the engineers @ Cupertino to please examine the *returned* 85W MagSage 2 power adapters and check the internal ICs or Capacitors. I'm positive the failure rates of it's internal components will be greater than acceptable thresholds. C'mon Apple please don't ruin your reputation on a few, cheap internal components of the 85W MagSafe 2 Power. The sudden failure of the 85 W MagSafe 2 Power Adapter has been reported on several forums including service centre websites across the world.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Poorly made and breaks quickly and often

    I have had so may problems with these Mac chargers. I just recently went through my fourth one (at least!), and they all break in exactly the same way. The rubber covering the inner wiring tears and crumbles extremely easily, and in order to make it last longer than two months it has to be wrapped extensively in electrical tape or some other stiff tape. If it doesn't have some sort of outside help like that, it'll bend in terrible angles and the rubber will start to tear almost immediately. This product isn't worth $80, especially because it has to be replaced so often. PC users can get a charger that lasts longer for significantly less money, and it's so difficult to afford a new Mac charger every six months.

    If there was ever any other, cheaper alternative to these chargers, I would buy that instead. It's extremely frustrating to have my laptop rendered unusable every six months because the charger breaks and I don't have the money to buy a new one right away.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Bad product

    My Macbook Pro is five years old. I have just bought my FOURTH charger. The rubber sheathing on the other three frayed until wires were left exposed, leaving the product a fire hazard.

    HORRIBLE quality.

    19 of 20 people found this useful