• 1.0 out of 5 stars

    Another one bites the dust.

    • Written by Michael M from SAN MARINO

    One Apple Hard Drive died.

    2 Time Capsules died.

    1 iMac 27" fusion drive died.

    None of them recoverable.

    The SuperDrive.

    Used a few times, always put it back in the box after use so that dust would not find its way in. And still, it died with absolute minimal use. Truly disgusted with the lack of quality from Tim Cook's version of Apple.

    Now I need to find another vendor that I can rely on with regards to a CD/ DVD drive, sorry, still have tons of storage on old discs, not like Tim Cook says begone SuperDrive and all my data is accessible elsewhere.

    30 of 36 people found this useful

  • 5.0 out of 5 stars

    LOVE IT

    • Written by Anonymous

    This is a good product to watch DVDs on your Mac.

    8 of 15 people found this useful

  • 5.0 out of 5 stars

    LOVE IT

    • Written by Winston T from Pasadena

    Cool USB

    5 of 18 people found this useful

  • 5.0 out of 5 stars

    Works for me!

    • Written by Rebecca D from Liverpool

    I replaced my 2007 iMac with a 2017 - no built-in drive so I purchased the Superdrive. I plugged in the USB and inserted my music disc. It loaded up immediately and played beautifully. When I was finished, I clicked the eject icon on the screen in iTunes and it popped right out. Each time I've used it, this is exactly what happens. Perfect! I'm glad I didn't heed the bad reviews and gave it a shot.

    16 of 18 people found this useful

  • 5.0 out of 5 stars

    Fast and beautiful!

    • Written by Gregg A from Greenville

    I imported more 7,000 CDs into iTunes with my SuperDrive before it started having read errors. Over the years it was always fast and looked great next to my MacBook Pro!

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    Terrible Apple product

    • Written by Don Q from Dumfries

    The Apple USB superdrive is a waste of money. My MacPro does not even recognize the drive. Do not buy.

    15 of 19 people found this useful

  • 4.0 out of 5 stars

    Works Perfectly

    • Written by Michael W from Kansas City

    I will admit that I was a little skeptical when I read the reviews on this product. But for less that $80.00 I felt that I could always return it if it didn't meet my expectations.

    Since first plugging it in it has worked perfectly. I have tried all functions with no problems at all. I especially like that fact that when you eject a disc it is ejected out enough that you never have to put our fingers on the the surface of the disc to get ahold of it and pull it completely out.

    It is easily transportable and certainly does't take up much space.

    Very happy with my purchase.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Cheap piece of junk

    • Written by Judy L from San Diego

    I have multiple Apple devices that I love dearly, but this external drive is unworthy of the Apple name. There are no external controls, such as an eject button. My DVDs get stuck in this thing and it can literally take hours of pressing eject on the DVD software controls and hoping that it will eventually come out. I've tested them in other machines to rule out disk issues, and the problem is definitely not my disks! One of these units died after only 16 months so I foolishly bought another and it's just as bad. For nearly $80 I expect a better piece of equipment. Apple, you should be ashamed of yourself for putting your name on this. I absolutely will not buy any more of these pieces of garbage!

    32 of 36 people found this useful

  • 5.0 out of 5 stars

    Not a tech dummy

    • Written by Dewayne C from NASHUA

    I can see most of the reviews here are coming from people not familiar with tech. I'll make this short and sweet. I haven't purchased this drive but I am leaning more likely towards getting this drive. Most of the reviews here it seems are stemming from people's lack of understanding how Macs and tech ACTUALLY WORKS.

    The reason why the drive has no eject button is most likely because if you look on the Mac desktop you will see an icon for the drive. If you right-click with the Magic Mouse you will then see a contextual menu appear. Now here's where it gets complicated. Then drag the arrow of the Magic Mouse down the a title on the menu that says, "EJECT DISC." I know that's a radical concept. You can also open the icon of the hard-drive icon that says, "Macintosh HD" and you will also see off to the left listed in the window pane a list of folders and various other icons, including the Macintosh Icon and the name of any other portable devices you have attached.

    Bottom line. If you don't know enough about the tech you are using, then it is no one else's fault but your own. DO NOT go on a website for the company and rage against the machine because you are stuck in the Bronze Age. If you bought Apple products just because you want to come off looking "trendy" and you want to seem awesome for throwing a lot of money away, then you bought them for the wrong reason. All you did was come off looking like a stupid tool. That fact was only reinforced by your stupid reviews where you whined and cried like a child where you all but admitted you didn't know how to use your Mac.

    I know how to use Macs and have since I was fourteen. I know how to use Windows based pcs and have for years. I have been using tech since I was seven years old. I know how to custom build computers better and far less than what Best Buy gouges the sheeple for and make them work.

    I take that back. After reading these crybaby complaints. I DEFINITELY WILL be purchasing this drive. If I could post a picture, then I'd post of myself using this drive with a smile on my face.

    Learn2tech people.

    37 of 101 people found this useful

  • 4.0 out of 5 stars

    LASTED ABOUT FOUR YEARS

    • Written by Owen G from Ocean Shores

    NO PROBLEMS FOR ABOUT FOUR YEARS THEN IT TRIED TO PLAY NO MATTER THE SETTINGS. THE DISC WOULDN'T EJECT BECAUSE THE COMPUTER WOULD HAVE A BOX COME UP STATING IT WAS IN USE. CATCH 22 OR SOMETHING. BUT IT DID LAST FOUR YEARS. APPLE - FIX THE BASIC STUFF BEFORE YOU GO ON TO THE NEXT BIG THING.

    23 of 26 people found this useful

  • 4.0 out of 5 stars

    Realistic expectations

    • Written by Duncan M from Hamden

    Used a lot of these drives over the years. They're no less reliable than any other slot loader, in my experience. I have had issues in the past when drives would need to be periodically disconnected and reconnected to a different USB port, but that hasn't happened in years now. I've dropped one a few times and never had any problems from it. They can burn out after a couple of years, they are, after all, mechanical devices and moving parts wear out, but I feel they've been more durable than other drives I've owned. Don't really kniow what all the hate is about in the other reviews. Knee-jerk reactions I guess.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Do not waste your money & time & grief!

    • Written by Gabrielle S from Carrollton

    I am so disappointed in Apple for selling me this CD/DVD reader that doesn't work, nor do they don't stand behind it. Not only have I wasted the full price of $80 plus tax, but I've wasted so much time trying to make it work w/Apple's help too. I also now have to figure out a way to get the disk out of the reader. The disk has photos that are not on any other device. So I'm going to have to break it open somehow and I have Carpal Tunnel Syndrome and that can end up hurting my hands and wrists. I really wish I didn't have to resort to bad-mouthing the product and all here. But the warranty was no help and this is clearly a manufacturing defect. I think Apple is making enough profit to do better...This is a clear failure in customer service. Just look at all the bad reviews of this product. I'm sure the few good ones are written when they first got this item. It worked for the first two times. Apple, shame on you for selling this. I wish I never bought it. I only gave a star because I had to.

    34 of 38 people found this useful

  • 4.0 out of 5 stars

    Usb Superdrive

    • Written by Jesse K from hanford

    After all the awful reviews I decided to not buy this item. I expected it not to work! But I gotta gift card and decided to take my chances. Mine works fine. I haven't burned any cds or dvd yet. It didn't play the first two movies I put in but now it works great. It is worth it if you have a lot of dvds and cds. With a newer Mac its probably better. Theres no eject button that's my only problem , but there are several ways of doing that.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    garbage

    • Written by Camille E from Chula Vista

    Crapped out on me after a couple of years. When I put a disc in, nothing happens. Very frustrating. I should have come and read the reviews here before purchasing.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Worthless & Unreliable

    • Written by Guillermo A from Miami

    Got new Apple USB SuperDrive as a gift 5 months ago. The product is unreliable as it will not read basic DVDs, CDs, etc. I successfully used the Superdrive 3 times but always had problems ejecting discs and the drive itself from my MacBook Pro. Thereafter the product has not worked again, now not even accepting discs into the drive itself. Not the quality one would expect from Apple. Highly disappointing especially given the cost of this product. Do not buy!

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Scam.

    • Written by Omar M from Manchester

    Unreliable, incompatible and way overpriced. Remove the logo and i would mistake it for some $2 gimmicky DVD drive. If the SuperDrive refuses to eject an important CD then god help you because Apple certainly will not or rather it cannot due to the design its flawed design.

    28 of 29 people found this useful

  • 2.0 out of 5 stars

    Works once or twice a year

    • Written by Robert H from Saint Paul

    Purchased my USB SuperDrive along with my MacBook Pro in 2013. It worked ok for the first two years then started failing to load or read. Success ratio is that it works about once in 30 to 40 times. Tried on a brand new iMac with no success. Right now, it's a square paper weight.

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    Awful - great example of how things get effed up when tech fails

    • Written by Dajana C from Irvine

    First thing I did after buying it was placing a CD inside it. It didn’t even manage tkread it. But the worst part is that the disc got stuck. You cannot eject it - there are no buttons. And mechanical force also isn’t an option because the slot is super thin. I saw many others having the same problem on the forums. The solutions offered don’t help . Nothing works. It wont get out. Awful product

    36 of 37 people found this useful

  • 5.0 out of 5 stars

    Excellent product!

    • Written by Liz A from Ottawa

    I have read many reviews saying this drive is no good. Hmm, I have had mine since January of 2015 and have ripped literally thousands of CDs and DVDs to my computer, not to mention burning a rather large number for the days I was still using CDs in my cars. I have never had a failure despite the fact I dropped this drive numerous times (I am rather clumsy at times!). Never has it produced a bad disc or failed to read a disc unless it was seriously geezed. I do not see why all the poor reviews. Perhaps your system is not up to snuff, or you are using cheap apps to rip and/or burn discs??? As the old saying goes... Corn goes in, corn comes out. Go home Apple haters. God bless!

    28 of 41 people found this useful

  • 1.0 out of 5 stars

    Poor quality product

    • Written by Tami H from Cypress

    My SuperDrive hasn't even been used that much since purchase, the last couple of nights I wanted to watch some brand new DVDs of educational videos and a miniseries that is available via downloading or streaming. The drive is not reading the discs and ejecting them. Ridiculous performance considering the number of times it's been used during my ownership of the device. This is the king of Apple DUDs. Does anyone know if there is a reliable third party compatible DVD player/burner?

    28 of 28 people found this useful