• 1.0 out of 5 stars

    not so universal

    • Written by christopher R from KIRKWOOD

    Already paying a premium for the drive and then I have to pay additional $20 to be able to connect it to a new MacBook pro. The U in USB stands for universal and apple made it so their own drive can't connect to their own laptop without buying an adapter!?!?

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Should have read reviews

    • Written by Daniel H from Vancouver

    Should be called Apple SuperStupid Drive. Bought SuperStupid not even considering taking a gander at the reviews because, well, its APPLE. Plugged SuperStupid into my very intelligent iMac Pro and voila! Nuttin. SuperStupid sits there and munches on DVDs like it is doing a taste test and eventually spits it out, Thank God cause the iMac keyboard can't figure out what SuperStupid is. Horrid experience, definitely not "plug and play". Please replace your CEO with someone who will fix SuperStupid and some of the other garbage that Apple has recently released.

    0 of 2 people found this useful

  • 4.0 out of 5 stars

    Works for me

    • Written by paul B from Tallahassee

    I'm an audio snob so I still buy cds. The superdrive has worked for me going on 5 years and has always performed. I've transferred literally 1000s of discs to my hard drive (doing that right now in fact) and never had an issue. I'd give it 5 stars if it had an eject button on the device, but that's not a huge deal. Not sure why so many have rated this thing so poorly.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Works for a While, Then Dies

    • Written by Kyle F from Auburn

    As the title indicates, this 'Super' Drive will work through playing a couple of DVDs for yah, but once get it to it's 5th, 6th or 7th go around and it'll finally die on yah.
    Mine now it plays a DVD for about 5 mins, then freezes the video and audio, while the undeniable and audible 'clicking' sound makes an appearance to annoy and chuckle at you while you try to eject the DVD... but you continue to fail. After about 5 to 10 mins it'll finally give it up, and an Apple notice will appear and they'll ask 'if something went wrong' and if you would like to 'report' it. Waste of money, and certainly not Apple quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    I wish they had left these drives in the computers.

    • Written by Laura E from Boalsburg

    I have used this drive once or twice effectively, but more often than not I don't have it with me when I need it. Another big problem that I have is that it doesn't play DVDs from other regions. Finally, it's difficult to remove the disc, since although you can unplug it from your computer to cut the power, you can't remove the disc except connecting it to your computer and having your computer eject it. This is a problem when you insert a disc but the computer won't recognize it. Definitely not satisfied for the cost of this device.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    This SuperDrive has been a real workhorse for me. I thoroughly recommend !

    • Written by Debbie A from Austin

    I've had the SuperDrive since 2015 and read many hundreds of dvds with it. Occasionally a disk gets stuck, but I think it's because of the software using the drive or the occasional bad disk, not the SuperDrive hardware itself. It's very easy to remedy - just unplug it, reboot, then reattach the drive. I do think a manual eject on the drive would be a good design improvement. Anyway, I'm buying a 2nd SuperDrive just in case Apple stops making them in deference to internet download technology.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    So sad

    • Written by Anna Marie R from Ferndale

    This really is a lemon. And just when I had old movies transferred to disc and now I can't see them because this darn machine doesn't work and there is no way to eject the disc.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product

    • Written by Mary E G from Brooksville

    I actually used this successfully four times. Now I have spinning and stuck CD and NOTHING! Biggest waste of money!!!!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by Fred D from Sarasota

    I recently bought the apple super drive and used it successfully just once. The next time it would not recognize my DVD and would not eject it. A repair store was able the take the drive apart to retrieve my disk but the drive only made grinding noises when I plugged it in later. I called apple and after half an hour identifying that it was indeed an Apple product, they could only direct me to yet another repair shop. Not worth the effort.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Super Drive?

    • Written by Roberto B from Altadena

    Took back last nite. Drive took 5 minutes to read 5 photos on DVD took only 3 minutes to read 50 photos on my old 2007 iMac drive. Sad that Apple would make something this bad. Took 3 taps on eject key to get disc out. Looks nice.

    25 of 26 people found this useful

  • 5.0 out of 5 stars

    What's Up?

    • Written by Marion L S from Louisville

    I've had this SuperDrive and have been using it heavily for a long time. It has never missed a lick. It is great. I couldn't be happier with it. It's a workhorse and totally dependable. I'm not sure how to account for all the bad experiences that others have had with this model of drive, but I have had a purely positive experience using it. I can only relate my own experience, which has been purely positive.

    21 of 28 people found this useful

  • 1.0 out of 5 stars

    Ate My Dvd and Won't Return It!

    • Written by William H from Crete

    Inserted a DVD-RW disc into Superdrive. Device not recognized by Disk Utility. Can't eject since it's not recognized. Twenty minutes on phone with Apple Care, no luck after many SWAG's. Finally he tells me 'it only reads discs, can't burn them'. He didn't read the Apple website selling the device. Now a trip to the 'Genius Store' where they will rip it open and take out the disc and hopefully tell me what will work in the device.

    Don't buy unless they prove it works at the 'Genius Store'

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    Excellent.

    • Written by Christopher J from Newport

    I've had this since 2011 and it hasn't missed a beat. Still works with my brand new MacBook Pro.

    11 of 18 people found this useful

  • 4.0 out of 5 stars

    Apple SuperDrive

    • Written by Brian U from El Dorado Hills

    I was a little leery after all the negative reviews but found the drive performed well. An eject button should be added to rate it five stars. The drive did fail to eject discs when the keyboard command was used on several occasions, but the HELP instructions to restart and hold the mouse button down always ejected the disc during startup.Apple should work on getting the EJECT function to work on command.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Extraordinarily inconsistent and useless

    • Written by Willie B from Fort Myers

    This is one of the worst Apple products I've ever owned. About half of the time when you try to eject a disc, the machine thinks it's ejected, but it's not. Force eject doesn't even work, and there's no physical way on the drive to eject. The only solution I've found is to restart the whole computer; then the disc becomes visible again. On top of all that, why on earth is Apple making a drive that doesn't read blu ray in 2018?

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    Dud

    • Written by RHETT J from Norman

    Worked for a while, maybe 6 uses. Now just spins and won't eject a disk. iMac and MacBook Air only recognize it intermittently but still won't eject disk for first 30 or so attempts... Apple fail.

    32 of 34 people found this useful

  • 5.0 out of 5 stars

    Works perfect!

    • Written by Calin V from Kassandria

    Works perfectly.I just boght it and works flawless.I recomend it!

    11 of 17 people found this useful

  • 5.0 out of 5 stars

    works like a charm here

    • Written by Saro V from Amsterdam

    just burned my first dvd. I was afraid it wouldn't work due to the negative reviews but this one is fine. also ejects the cd

    12 of 17 people found this useful

  • 2.0 out of 5 stars

    Apple super drive not up to par

    • Written by Sutikare O from Baltimore

    Not really pleased with this device. It worked for a while (not the fastest, but it did work) final straw, was when I was totally unable to eject a dvd from inside of it. Paid a serviceman to extract it, after all my attempts failed. He got the DVD out and then told me that it probably was not going to be reliable anymore. Very disappointed; it was an expensive expenditure and the results were not up to what I paid for it.

    31 of 32 people found this useful

  • 1.0 out of 5 stars

    broke

    • Written by Brandy L from Pembroke

    Piece of trash. Burned 1 disc and its got a dvd stuck!!!!

    42 of 45 people found this useful