• 1.0 out of 5 stars

    Not worth the trouble

    • Written by michael B from chestnut hill cove

    I bought this device not once but TWICE and NEITHER one worked! Plug it in and .... nothing. Used another USB plug and... nothing. Read the instructions again. Very vague. Almost insulting. Nothing. Returned to store and repeat. Nothing. Got fed up and purchased a LG External CD/DVD Drive for $25. Apple accessories are the worst. They want to make their products proprietary so they can sell you more junk for more money and none of it works. QC has gone downhill. If it wasn't for the fact that I love my Macbook Pro and hate Windows, Apple would've lost me a long time ago.

  • 1.0 out of 5 stars

    Waste of money. A lot of money!

    • Written by Ortiz I from Pueblo West

    So I purchased this Superdrive without looking for reviews prior to the purchase because Apple is usually a great product. I didn't
    want to use an off market brand drive with my iMac. However, this drive would not read the first 5 discs I inserted. Just made a lot of noice and nothing. The next 2 discs, noise and then ejected automatically. The last disc it said it was not compatible with the region 1 setting on the drive. I have to set the drive to another region. You only get 5 opportunities to do this before the drive doesn't allow any more changes. These are US purchased materials (printed in the USA). It should play. The drive doesn't tell me what region it thinks the disc is from, so I would have to use my allowed region selections, up to 5, to check each disc and see if it will play. Totally absurd. Apple really flopped on this one. Lesson learned tho, Apple is not as good as they were 10 years ago.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Would not work

    • Written by RICHARD S from Mendham

    Plugged the new Superdrive in to my new iMac to see if I could get FCP to burn a DVD. Nothing. Tried then to have it read an existing DVD-nothing. Might be time to sell the Apple stock if this is the direction of quality control in a company I used to say I had complete faith in their products. I am going back to the Apple store to see about a refund.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Apple USB Superdrive Total Failure

    • Written by Stephen S from Great Yarmouth

    I bought this Apple USB Superdrive with my newly purchased Mac 3 years ago.
    Worked OK for that period of time bearing in mind I hardly used it!! Kept it safe in the box when not in use.
    Today my Mac would not recognise it on the Desktop. I went through all the relevant protocols to ensure it did. Next it would not accept any discs and has now totally broken down.I have read so many other unfortunate people have had similar issues with this product.
    Why Apple would endorse this poor quality item is beyond me.
    Today I ordered a OMorc Slim USB CD DVD Burner from Amazon at £16.99!! With very good reviews. Better than £70.00 for a new Apple Product that is probably a lesser quality item than what I am buying.
    Shame on you Apple!!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by Karen P from Monroe

    I bought this because my new iMac didn't have a CD player like my old one did. And this piece of junk broke in a couple months, and I don't use it that much for it to get overworked. Apple gave me a new one. That broke in less than 2 months also. Now I can't download my CDs onto my computer. Bummer for sure.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Need to spend money on making the cd drive better

    • Written by Sander J from Inver Grove Heights

    1st Apple takes away the built in cd drive, and then gives us this as the only option. It NEVER plays dvds or runs discs all the way through and when it acts up, it’s a constant battle to get it to work again. Apple really needs to invest in a way to make this better for its consumers.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    not so universal

    • Written by christopher R from KIRKWOOD

    Already paying a premium for the drive and then I have to pay additional $20 to be able to connect it to a new MacBook pro. The U in USB stands for universal and apple made it so their own drive can't connect to their own laptop without buying an adapter!?!?

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Should have read reviews

    • Written by Daniel H from Vancouver

    Should be called Apple SuperStupid Drive. Bought SuperStupid not even considering taking a gander at the reviews because, well, its APPLE. Plugged SuperStupid into my very intelligent iMac Pro and voila! Nuttin. SuperStupid sits there and munches on DVDs like it is doing a taste test and eventually spits it out, Thank God cause the iMac keyboard can't figure out what SuperStupid is. Horrid experience, definitely not "plug and play". Please replace your CEO with someone who will fix SuperStupid and some of the other garbage that Apple has recently released.

    21 of 25 people found this useful

  • 1.0 out of 5 stars

    I wish they had left these drives in the computers.

    • Written by Laura E from Boalsburg

    I have used this drive once or twice effectively, but more often than not I don't have it with me when I need it. Another big problem that I have is that it doesn't play DVDs from other regions. Finally, it's difficult to remove the disc, since although you can unplug it from your computer to cut the power, you can't remove the disc except connecting it to your computer and having your computer eject it. This is a problem when you insert a disc but the computer won't recognize it. Definitely not satisfied for the cost of this device.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    So sad

    • Written by Anna Marie R from Ferndale

    This really is a lemon. And just when I had old movies transferred to disc and now I can't see them because this darn machine doesn't work and there is no way to eject the disc.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product

    • Written by Mary E G from Brooksville

    I actually used this successfully four times. Now I have spinning and stuck CD and NOTHING! Biggest waste of money!!!!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by Fred D from Sarasota

    I recently bought the apple super drive and used it successfully just once. The next time it would not recognize my DVD and would not eject it. A repair store was able the take the drive apart to retrieve my disk but the drive only made grinding noises when I plugged it in later. I called apple and after half an hour identifying that it was indeed an Apple product, they could only direct me to yet another repair shop. Not worth the effort.

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    Super Drive?

    • Written by Roberto B from Altadena

    Took back last nite. Drive took 5 minutes to read 5 photos on DVD took only 3 minutes to read 50 photos on my old 2007 iMac drive. Sad that Apple would make something this bad. Took 3 taps on eject key to get disc out. Looks nice.

    32 of 33 people found this useful

  • 1.0 out of 5 stars

    Ate My Dvd and Won't Return It!

    • Written by William H from Crete

    Inserted a DVD-RW disc into Superdrive. Device not recognized by Disk Utility. Can't eject since it's not recognized. Twenty minutes on phone with Apple Care, no luck after many SWAG's. Finally he tells me 'it only reads discs, can't burn them'. He didn't read the Apple website selling the device. Now a trip to the 'Genius Store' where they will rip it open and take out the disc and hopefully tell me what will work in the device.

    Don't buy unless they prove it works at the 'Genius Store'

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Extraordinarily inconsistent and useless

    • Written by Willie B from Fort Myers

    This is one of the worst Apple products I've ever owned. About half of the time when you try to eject a disc, the machine thinks it's ejected, but it's not. Force eject doesn't even work, and there's no physical way on the drive to eject. The only solution I've found is to restart the whole computer; then the disc becomes visible again. On top of all that, why on earth is Apple making a drive that doesn't read blu ray in 2018?

    41 of 42 people found this useful

  • 1.0 out of 5 stars

    Dud

    • Written by RHETT J from Norman

    Worked for a while, maybe 6 uses. Now just spins and won't eject a disk. iMac and MacBook Air only recognize it intermittently but still won't eject disk for first 30 or so attempts... Apple fail.

    36 of 38 people found this useful

  • 1.0 out of 5 stars

    broke

    • Written by Brandy L from Pembroke

    Piece of trash. Burned 1 disc and its got a dvd stuck!!!!

    45 of 48 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by Arthur A from Albuquerque

    Unable to get my USB Superdrive to work. My iMac doesn’t show that it recognizes it, and it just reads my discs and ejects them, whereas my MacBookPro, and my Windows laptop have no problems with any of my disks

    48 of 53 people found this useful

  • 1.0 out of 5 stars

    awful

    • Written by Kathy P from Tryon

    I'm having all of the problems other people mention. It used to be I could insert a CD and the music would automatically download to iTunes. And this is MY CD. I'm not hijacking anyone's music. It's downloading the disk but going to a file called Delicious Library 3, but I can't play music from there. I've also had many problems trying to burn disks. So, where can I find a player that will work? This is not it!

    47 of 51 people found this useful

  • 1.0 out of 5 stars

    The "Super Drive" A1379 is a dud!

    • Written by Hiram H from Hixson

    I guess I had too much confidence in the Apple reputation. This is an overpriced piece of junk. It simply is not reliable and will not burn a DVD of like kind, that has been copied many times by my old reliable MacBookPro with the internal drive. Never again!!

    52 of 61 people found this useful