• 1.0 out of 5 stars

    Make some changes, please!

    I love my apple products. I've used MacBooks for the past 12 years. Apple... Come on! You see all these terrible reviews! It's time to do something about it. I have bought three MagSafes for this laptop this year. I take good care of my electronics. I am particularly careful with my adapters because I have had to replace them so many times. Nevertheless, they randomly stop working for no apparent reason. Please correct this problem and design a more resilient adapter. Your loyal customers--such as myself--deserve better quality, especially for the price! When you decide to design a new adapter, please pass it along to me for FREE so I can test it.

  • 1.0 out of 5 stars

    Keeps fraying at magnetic connection

    Completely rubbish charger that frays at the magnetic connection point. Really frustrating when a replacement is +$79. I'm looking into refurbished options to save money on a replacement. The design of this product needs reviewing. Listen to all our complaints Apple!

  • 1.0 out of 5 stars

    Unbelievably poor quality

    Like (almost) everyone else, I am shocked by the lousy quality of this adapter. I'm buying my third charger in 4 years--for an unbelievable $79! Each one fell apart exactly where everyone else's did, where the cord joins the magnetic plug. How can Apple ignore almost 200 reviews here and many more elsewhere? Shocking--and definitely reason to consider another brand after many years with Apple.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Frusterated

    Like everyone else, I am very disappointed with the quality of this charger. The exterior layer just seems to disintegrate, nothing I could do. Love the laptop, hate the charger.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Charger Ever

    This charger worked fine for a little over a year, and then, the cord near the adapter has ripped open???!? Of course, I bought my Macbook in June of 2016, so I am a little out of the warranty, but $79 for a new one?? Now, I can't use the charger because it gets way too hot every time I plug it in. Apple products are usually good, but all the chargers and cords absolutely STINK!! Since I do enjoy my Macbook, I will unfortunately have to buy one to replace it (only to have to buy another when this one breaks) since there are not many other options for me. Very disappointed in Apple's inability to change/alter products that are obviously not sturdy.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Clunky, fragile and expensive

    I need a new one but am resentful for having to shell out $80 for it. This inferior product is beneath you, Apple, and it is well overdue for a redesign.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    The worst

    My 2012 MacBook Air is a great machine, but I've lost track of how many of these chargers I've gone through--this one will be my 4th or 5th. I don't like it when companies sell me things that fall apart, and I'm looking at other laptop and phone brands for my next devices specifically because Apple's chargers are such rip offs.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Cable is Garbage

    I bought my air in early 2013. My original charging cable/brick lasted me until early 2016; so about three years. It frayed right by the magnetic power connector. I have never had a computer cable wear out before. I bought a replacement and read lots of negative reviews, but wanted to get the OEM replacement. Just over a year later my new cable is completely shredded after LIGHT use (I rarely travel with my laptop anymore). This is garbage. I have never had the rubber cable cover wear out on any other electronic device I've ever owned and to have it happen after just a year is utter garbage. Apple should be ashamed of themselves for not fixing this issue by now. This is the single worst cable on the market.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Broke super easely

    After 2 years of use, the part that connect the cord to the charger tear. It still work but it tear supereasely even if I took care of it. Also, my computer gets super hot when I use it. I paid over 2500$ for my mac and it doesn't work as it should. It would be nice if you would make stronger charger.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst adapter design ever!

    I have used two adpaters since buying mac air. I can't understand how Apple disigned such defective adapter. Specifically, the power cord is super frail!

    7 of 7 people found this useful

  • 4.0 out of 5 stars

    Had little issues

    I've noticed many people have had issues with this charging chord, but I have had none in the 4 years I've had my Macbook Air. I just recently started to notice it shorting out every once in awhile. The charger has been lugged around and thrown in many bags as I used it in college. I really like the magnetic feature because it doesn't hurt the computer if it gets ripped out.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    GREAT

    I received this charger when i first purchased my MacBook Air in spring 2015. YES I'am using the original charger still but I'am buying an extra one, for a lighter work bag. I believe this charger is better than the MacBook Pro chargers which are the WORST !. This charger is great , I would know. Im rough with my chargers as i go through multiple iPhone 7s charger yearly.

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    poor quality

    My charging cord broke near the magsafe 2 connector probably just like everyone else's. Everyone I know has the same issue. A 100% failure rate with less than normal wear and tear makes a great product. Where is my replacement?

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Cables deteriorate quickly.

    The insulation on the cable deteriorates and peels off. Then the bare wires break, the plug heats, and ultimately stops working. The only reason I keep buying them instead of knock offs is I don't want to risk destroying the motherboard in my macbook air.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage design

    The wires on this charger are not thick enough. They are designed in the cheapest manner.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Shameful

    Shame on you, Apple. This is my third charger in 40 months. I'm careful with it and I'm still getting significant fraying. The pricing is an abomination and the quality should embarrass you.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Completely Useless

    My laptop (Macbook Air) was purchased two years ago, in the spring of 2015. I've just had to purchase my THIRD CHARGER IN TWO YEARS. This last charger lasted only 15 months, and shorted out for no reason. There is a small amount of wear and tear on the plastic near the adapter head, and that's it. I cared for it impeccably, and it still broke. Apple computers are well designed from an aesthetic standpoint, but they don't hold up. I'll be purchasing from a different company for my next computer - I'm tired of paying so much money for accessories that should last.

    11 of 11 people found this useful

  • 5.0 out of 5 stars

    Works Well

    I love the MagSafe feature. I've had Macbooks with this style of cable (MagSafe and MagSafe 2) for going on 6 years. I'm still using the original cable with no signs of needing to purchase a new one. It is purely a matter of how the cable is coiled for transport. Cables love curves, not bends. I coil the thick power cable in a circle (loosely) around the square transformer block. In the beginning I make sure to twist the cable with my fingers to that it 'lays' naturally in a circle. After doing this a couple of times, the cable gets a 'memory' of being in that circle. I then coil the small/thin cable the same way on other side of the block, so the two circles of cables 'sandwich' the transformer block. The whole set of cables is compact, easy to carry AND they LAST! It takes a couple of minutes the first couple of times, but after that I can coil up a MacBook cable in under 60secs.

    I also manage a company with about 20 users. I see LOTS of 'other' ways of storing the cable. Mash them together in a bag, pull/wind the cable around the block perpendicularly, bend coil the cable 'bowtie' style with a wire tie. ALL of these ways lead to problems. I see cables come back on occasion with obvious tension breaks in the cable and connector junctions.

    Many users have good intentions, but very few circle coil the cables. I know that 'most' will prefer to not have to do that and want the cable to withstand any/most treatment, but I would think that would result in bigger, bulkier cables. I remember what the Dell cables were like and they did not fair 'any' better, in fact they came back much more often, usually due not being 'MagSafe'. That physical 'plug-in' connection gets a lot of strain.

    Anyway, I just wanted to provide another opinion based on my real world experience.

    1 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    I am now having to purchase my 4th one! Apple needs to deal with this problem. Poor, poor quality.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Disposable charger

    It's almost as if this charger has a self destruct setting. After using it for 2 years (not doing anything out of the ordinary, always coiling it loosely for transport) the area around the magnetic connector began to fray and a few days later the area coming out of the square adapter started to fray. Within a week of the fraying the charger stopped working. The other end of the charger (from the square adapter to the power source) is perfectly fine and shows no signs of wear. This has happened with every single macbook charger I have owned over the years (6 in total). I have both an HP and a Macbook. My HP charger has lasted for nearly 5 years, shows no signs of giving up and only costs $15 to replace. Having to pay $80 for a charger that is essentially disposable from a company that prides itself in quality, ingenuity and integrity is ridiculous. I love my apple products but something should be done to fix this problem and keep plastic out of landfills. It's a cord and if HP can do it, Apple should be able to do it.

    25 of 25 people found this useful