• 1.0 out of 5 stars

    Waste of Money!

    The most expensive router I've ever owned, and also the one that lasted the least amount of time. I've been using this for just over 5 months and it powers down consistently. Unplug and plug it back in and it works for a few hours and then shuts down again.

  • 5.0 out of 5 stars

    Amazing product

    I have TC during 5 years ago and your connectivity is totally into the house and easy configuration.

  • 1.0 out of 5 stars

    When it worked it was fantastic.

    Unfortunately, I once again have a broken Time Capsule 3TB. I think this was my 4th such device in 4 years. The Apple Store Manager suggested I over stressed it (my wife and I are and have been the only users).

    They seem to last about a year. This time the router that fed it also failed (surge?).

    Last week I bought an Apple Watch & 3 Apple TV 4K’s. Today I bought 2 of the new iPads but NO I will NOT pay the Apple Store $350 to fix my $400 AirPort Time Capsule 3TB.

    The other reviewers were right. Even Apple sometimes lakes lemons.

    I give Apple full credit for not hiding the negative reviews.

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    Wonderful Product

    See the negative reviewers are back and rating this as a bad product when it's not.

    I brought an AirPort Time Capsule so I could use Time Machine and back my MacBook (Retina, 12-inch, Early 2016) with macOS High Sierra up. Including having blazing fast Wi-Fi with my new Internet service. Time Machine was seamless to set up and it backs my MAC up every evening without me needing to do a thing reliably. I use my MacBook with an external display and Magic Mouse and Keyboard. Also the Wi-Fi speeds this Time Capsule produces is super fast. This has been a fantastic device and would recommend it to anyone. Yes it's expensive but money spent well. Apple designed a good product.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Was OK at first

    Airport Time Capsule worked good at first. The 2TB hard drive failed (will no longer spin) after about 1-2 years, and I lost everything on it. Now here recently, I keep getting a warning that it is overheating and I can hear the fan speed jump dramatically. The only reason I give it two stars is that it has good wifi range and speed although there are cheaper versions of wifi routers that can do the same. I would not recommend getting a Time Capsule, but just a base station. If Apple would start putting steady state drives in them that would help justify the cost and make it more reliable. In my unit, the hard drive is a Seagate Barracuda which these don't have a good reputation for lasting a long time. If Apple makes those changes, it would probably be worth buying.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Best router I've owned

    I got my AirPort in 2014 and it has operated flawlessly since day one. The reason I'm even here looking at new ones is because I recently tried to replace it because the signal couldn't reach every room in our new house. (I've got the router directly connected to the ONT via Cat6 cable.) I bought the most highly recommended of the new mesh router/satellite systems and had nothing but issues with it. So it's going back and I'm in the market for a second AirPort to extend the wifi range of our current AirPort instead. I certainly had the "if it ain't broke" maxim reinforced with my experience trying to replace 090-tdfqx z;65 thing. It is worth the price in my experience.

    I have multiple Apple devices connected to the network as well as three smart home hubs and have had no problems that ended up being a result of an issue related to the AirPort.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Fan issues

    I bought this Time Capsule 18 months ago and a few days ago, it started to have a loud whirring and occasion screeching noise and error messages. I took it to the Genius Bar but they said they didn't know what was wrong with it and that they don't fix Time Capsules. I didn't buy Apple Care for it besides I didn't expect something like this to have any issues. I used an Airport Express for > 4 years without any problems... I decided to tear it down myself using and found that it was actually due to the fan not working. I'm going try to replace it myself but I am disappointed at the product and the amount of work I'm having to do to try to fix something that otherwise shouldn't require any maintenance, especially after only 18 months.

    Otherwise before this issue, Time Capsule worked very well and smoothly - backing up regularly and without me having to do anything besides a quick initial setup. It works well as a Wifi device with good range, but there are much cheaper and more reliable products (Apple and other brands) for this use.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Not reliable over time

    I mainly purchase Apple products because of the hardware reliability. They simply last in time. Unfortunately the AirPort Time Capsule doesn't follow this pattern. It worked seamlessly in the first year, however at some moment in time it started reporting heat problems. I noticed a bit too late, and mainly because the network performance started diminishing and then it stroke me - the whole hardware is packed in an upper sealed tower, with the only ventilation possibility on the bottom. Responsible for this ventilation is one cooler that seems to be dying quite quickly (the noises some are reporting). Once the cooler stops ventilating, the system suffers a slow death. The software doesn't do too much either - it reports heat, but actually the device feels quite cool - I doubt that many users check frequently the Airport Utility. And no, I don't want to waste time going to Apple Store and get it fixed - I pay a premium rate exactly to avoid this waste of time and downtimes in my network; not to mention the backup which is supposed to last more than any other device.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Worst back up ever!!!!!

    I've been backing up my MacBook Pro to a Mac Airport via Time Machine for several years. Only needed to restore twice. Both times have been an utter failure. I've had to wipe my hard drive twice. I tried to do a full restore using the time machine. It would start the restore but always failed. After many failed attempts, I finally gave up and just reloaded the operating system. Then I tried to just restore my files from time machine using migration assistant. That would not work either. I spent hours on the web reading all the "fixes" for these problems but nothing would work. Now I don't even have permission to access the files on Time Machine. No luck finding any fix on the web.



    Time machine and the Mac Airport are useless for their intended purposes

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Best Apple product...

    Best Apple product... after the iPhone. It connects with all my devices seamlessly, and makes wifi EASY to understand. Oh, and it also backs up my Mac products automatically. It is awesome.

    I just hope Apple updates this with WP3 in the future. That will show us how how serious they are about privacy.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Overheats within 2 years!!!!

    i bought this about 2 years ago, about a month or so ago it started making a weird whirring noise and shutting down randomly because the fan wouldn't stay on. this is a disappointing product from apple.

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    Has been working fine for years

    I got this product roughly 3 years ago and so far so good. Does a great job of backing up my iMac and MacBook pro. I had multiple wireless stations before and I will say, I have had to restart or fiddle with this less than any wireless router/backup hard driver I have ever owned. I just hope Apple continues the product line and comes out with an SSD version soon.

    13 of 15 people found this useful

  • 5.0 out of 5 stars

    Apple Time Capsule 802.11AC

    I've had this about three years , if not longer. No significant problems. Here's what you do need to do: 1. Make certain, via Airport Utility, that you have the latest software update. I use the Airport Utility App from an iPhone to run updates and that works well. 2. I do unplug it once a month to have it restart , just to clear the digital 'cobwebs' out of it. I reboot the cable modem as well, where, little known secret, the cable modem will get any software update it may have missed from Xfinity..3. Once in a while it does have a concern backing up my MacBook Pro. I simply reselect the correct hard drive from within Time Machine Preferences and that typically works. It also backs up my wife's iMac full two floors away without incident. The Apple Time Machine does need some 'care and feeding' but it's no big deal because 99 percent of the time it's amazingly great. I have three iPhones, two Macbook Pros, one iMac and two iPads networked to it without incident.

    One last thing, make certain the green light is on. If you get an amber light, you really need to make the effort to troubleshoot using Airport Utility to make things right.

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Overheating

    I bought this product as a real fan of Apple products.

    This has been without a doubt, the worst product apple has ever produced.

    Like most other people who have reviewed this product, mine also stopped working wirelessly after a few weeks which means that the only device that it was backing up was the Mac connected to it by an ethernet cable.

    After 18 months, it has now stopped working altogether with a permanent orange light and a message that it is overheating!!

    Really disappointing as I can now see that this product had issues when it was launched. I am not going to have to purchase another wireless Hard Disk and it certainly won't be another Time Capsule.

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    Worked but a hard fail in this day and age?

    On the plus side the unit seems well made, was easy to set up and worked for us. But in less than one year it started making loud noises indicating a very unhealthy state of the hard drive and eventually died altogether.

    We didn't buy it at Apple but we were able to get about 80% of our money back as a refund.

    I've had many Apple laptops which have never had a hard disk failure in years of use. (I'm sure there are exceptions.) But for a device such as this to just fail is hard to fathom. (Especially when you consider that we want to have backups in case of failure - kind of ironic.)

    I'm not sure there are good alternatives so we are looking at trying this same unit again (although this time we will buy it at an Apple store so we have the warranty.)

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Love it

    I bought the Airport Time capsule 2tb and I love it so far didn’t connect it to the WiFi but made its own network. And it sits at my desk and I use it a lot for storin photos and it works great. Best purchase I made before Christmas

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    A big white useless block...

    Just suddenly stopped working... all it does is sit in my office, I don't use it for anything except time machine... and no matter what I do it will not connect. This is just a smidge over a year old. Apple won't do anything because it's out of warranty. Avoid this like the plague, unless you're ok with a $300 disposable product.

    24 of 26 people found this useful

  • 5.0 out of 5 stars

    Fantastic WIFI

    Use this and two older Airports from 2012. Speed is excellent, integration is good with Apple products. If you've used any other WIFI, you will be very happy with these units as they just work and are fast. Created a three point network in our building that distributes WIFI across the premise seamlessly. Very nice as you have WIFI wherever you go on any device.

    Looking forward to seeing Apple rollout new units with all that money they have!

    7 of 11 people found this useful

  • 4.0 out of 5 stars

    Time Capsule

    Had my time capsule since 2013. Never had any issues. Wish APPLE would update the firmware or are they planning on discontinue it.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Owner of Previous Generation...Wary

    As an owner of a previous 500 GB Time Capsule, I am extremely wary of purchasing another Time Capsule because the last was rewarding to own before it died a sudden heat death. Operated extremely hot constantly but was very well-cared for and well ventilated at all times, but lasted only about 3 years before one day...the backups stopped. Took it into Apple and said the logic board failed after overheating and it was out of warranty. Beautiful quiet device and Time Machine was nearly flawless, but since this iteration is now fan-less, I am extremely wary, and I lost all of my backups when it died. Great concept, but Apple's insistence on completely silent operation is a ticking time bomb for heat failure.

    24 of 27 people found this useful