• 2.0 out of 5 stars

    Was OK at first

    Airport Time Capsule worked good at first. The 2TB hard drive failed (will no longer spin) after about 1-2 years, and I lost everything on it. Now here recently, I keep getting a warning that it is overheating and I can hear the fan speed jump dramatically. The only reason I give it two stars is that it has good wifi range and speed although there are cheaper versions of wifi routers that can do the same. I would not recommend getting a Time Capsule, but just a base station. If Apple would start putting steady state drives in them that would help justify the cost and make it more reliable. In my unit, the hard drive is a Seagate Barracuda which these don't have a good reputation for lasting a long time. If Apple makes those changes, it would probably be worth buying.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Fan issues

    I bought this Time Capsule 18 months ago and a few days ago, it started to have a loud whirring and occasion screeching noise and error messages. I took it to the Genius Bar but they said they didn't know what was wrong with it and that they don't fix Time Capsules. I didn't buy Apple Care for it besides I didn't expect something like this to have any issues. I used an Airport Express for > 4 years without any problems... I decided to tear it down myself using and found that it was actually due to the fan not working. I'm going try to replace it myself but I am disappointed at the product and the amount of work I'm having to do to try to fix something that otherwise shouldn't require any maintenance, especially after only 18 months.

    Otherwise before this issue, Time Capsule worked very well and smoothly - backing up regularly and without me having to do anything besides a quick initial setup. It works well as a Wifi device with good range, but there are much cheaper and more reliable products (Apple and other brands) for this use.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Not reliable over time

    I mainly purchase Apple products because of the hardware reliability. They simply last in time. Unfortunately the AirPort Time Capsule doesn't follow this pattern. It worked seamlessly in the first year, however at some moment in time it started reporting heat problems. I noticed a bit too late, and mainly because the network performance started diminishing and then it stroke me - the whole hardware is packed in an upper sealed tower, with the only ventilation possibility on the bottom. Responsible for this ventilation is one cooler that seems to be dying quite quickly (the noises some are reporting). Once the cooler stops ventilating, the system suffers a slow death. The software doesn't do too much either - it reports heat, but actually the device feels quite cool - I doubt that many users check frequently the Airport Utility. And no, I don't want to waste time going to Apple Store and get it fixed - I pay a premium rate exactly to avoid this waste of time and downtimes in my network; not to mention the backup which is supposed to last more than any other device.

    16 of 17 people found this useful

  • 2.0 out of 5 stars

    Worked but a hard fail in this day and age?

    On the plus side the unit seems well made, was easy to set up and worked for us. But in less than one year it started making loud noises indicating a very unhealthy state of the hard drive and eventually died altogether.

    We didn't buy it at Apple but we were able to get about 80% of our money back as a refund.

    I've had many Apple laptops which have never had a hard disk failure in years of use. (I'm sure there are exceptions.) But for a device such as this to just fail is hard to fathom. (Especially when you consider that we want to have backups in case of failure - kind of ironic.)

    I'm not sure there are good alternatives so we are looking at trying this same unit again (although this time we will buy it at an Apple store so we have the warranty.)

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Owner of Previous Generation...Wary

    As an owner of a previous 500 GB Time Capsule, I am extremely wary of purchasing another Time Capsule because the last was rewarding to own before it died a sudden heat death. Operated extremely hot constantly but was very well-cared for and well ventilated at all times, but lasted only about 3 years before one day...the backups stopped. Took it into Apple and said the logic board failed after overheating and it was out of warranty. Beautiful quiet device and Time Machine was nearly flawless, but since this iteration is now fan-less, I am extremely wary, and I lost all of my backups when it died. Great concept, but Apple's insistence on completely silent operation is a ticking time bomb for heat failure.

    24 of 27 people found this useful

  • 2.0 out of 5 stars

    Died shortly after warranty expired!

    I have a Time Capsule that is about 10 years old. It still works perfectly. It is the old-style pizza-box design. I got one of these newer ones just over a year ago. It died in such a way that it's totally unrecoverable. The Apple Store technicians wouldn't open up the box to get the hard drive out, and my only replacement option was basically to buy a brand new one. I was hoping they would replace the faulty machine since it was only recently past its one-year warranty. They also pointed out that the only way to get 3-year AppleCare on one of these is to buy it at the same time as a new Mac. What happened to the quality the Time Capsules used to have?!?!

    When it worked, it worked great... so I guess I will give 2 stars instead of one.

    47 of 49 people found this useful

  • 2.0 out of 5 stars

    Newer should be better, faster, stronger??

    I had the older flat square Airport Extreme w/no hard drive for storage & that was great, no issues, never a problem, great connection & reception strength always full bars on all devices. I live in a 2 story condo which isn't very large, normal size 1300 square feet & the old Extreme handled it beautifully.

    This newer version although works fine I thought I'd have this killer speed boost & performance would just be off the charts!!?? But uhh no, not any better in fact sometimes worst than the old version. Youtube videos are a great tester & on my Apple TV & MBP w/touchbar the video's load somewhat slower than I thought, still the spinning wheel??

    I was expecting much better

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    Disappointing device from Apple

    Constantly issuing "Backup Verification" messages and starting backups over, I can't recommend this device after a few years of use. In addition, BTM has never worked reliably, and expect a restore to take weeks over Wi-fi for a 200GB backup. But hey, it's a great router!

    17 of 21 people found this useful

  • 2.0 out of 5 stars

    Did I really just buy a $300 router?

    To the best of my knowledge this device has literally NO way to access the hard drive. For anyone who, you know, actually wanted to use any of the 2TB hard drive. No way to back up my iPhone, Or iPad. Apple, you have to be kidding me? The only thing this product does is work with time machine to back up my macbook. Which is nice, but I can do that with a much less expensive external hard drive, that actually functions as an external hard drive. I didn't even investigate beforehand to see if these things were possible, because I thought it was just common sense. So disappointed in this product.

    25 of 36 people found this useful

  • 2.0 out of 5 stars

    Not functional

    As a router it is very good. As a storage device - backup for laptops, mac mini, etc. good. Not good for backups of mobile devices. Mobile devices only sync to iTunes on laptop or Mac. Process of creating shortcuts or extensions to a location on the network on the Timecapsule is futile since the links go bad and are later unrecognized. Constantly corrupts those backup files for mobile devices - iPad and iPhone. Home sharing music from here is ridiculous process: laptop must be on somewhere in the home synced to this music library. Only then can Apple TV find the music library in my computers. It can't just find the library as the Timecapsule can't complete the function of home sharing the library itself. Previous mac minis could be converted to TimeCapsules....think Apple should consider merging/consolidating the time capsule/router/apple TV all into one device with better gaming function. iTunes should sync to this again when back on your "homenetwork" on all devices. It should allow for the personal home cloud and their apple cloud to work seamlessly.

    14 of 21 people found this useful

  • 2.0 out of 5 stars

    Cannot recommend as a router

    Since I replaced my obsolete Netgear router with a Time Capsule, I systematically experience that my devices are kicked out from the network. May be TC is a nice device for backups but as a router for a WiFi network it is a disapointment.

    18 of 36 people found this useful