• 1.0 out of 5 stars

    Overheating problems 1 month after warranty ran out

    Works great when it worked. Reliability issues just outside of warranty (purchased June 2016, error messages starting in July 2017).

    Airport Extreme overheats (noisy fan), causing the Airport Utility to pop up and interfere with whatever I'm working on, just to show me an error message I cannot possibly address.

    Very disappointed with product quality. Engineering seems to have spent more time analyzing MTBF data to establish warranty coverage rather than to delight customers.

    Adding insult to injury, I'm also not happy with my failing Airport Utility disrupting my workflow to remind me of the poor design and support for my $200 Apple product.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    #1 Router to a router addict.

    I have literally bought every premium router on the market over the past 2 years and this is by far and away the most reliable, easiest to use, and FASTEST router I have. I own the Airport Extreme 2TB which I bought about 9 months ago. Since then I have bought the Netgear Nighthawk, Asus (I call it The Spider), most recently Linksys AC2200, oh and a Linksys WRT1900. I'm not counting the cheaper routers I have also bought. I have been looking for a "faster", more "reliable" router when in fact the Airport Extreme has never given me a single problem. That's the problem! Why is it so gosh darn good? I remember paying over $300 for the 2TB version thinking I would be taking it back. And to be honest it has been the best investment I have made as far as routers go. If you want quality buy this router, if you want junk buy one of the others (they are all the same; i own them all).

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Rock solid for three straigh years.

    I bough two Airport Extremes to replace an older Airport Time Capsule 2 Tb. I use a roaming network to provide seamless coverage throughout my house. I have gradually morphed my home into a retrofitted smart home with dozens of wifi devices such as thermostats, light switches and multiple Echos to control them via voice. I also have a complex media set up with a dozen A/V components. There are four adults, each with multiple wifi devices; iPhones, iPads, laptops, etc. in our home and on line often at the same time. These modems have performed flawlessly for three years running. The Airport Utility makes setup a breeze (I have over 50 reserved IP via MAC address). The routers never drop signal, always connect at blazing speed (ac at 300-500 mbps), provide excellent range and are far more reliable than my old Linksys and NetGear routers as are just so much easier to manage. Sure, other products have more features, but as a wifi router, these have been high performance stalwarts for me.

  • 1.0 out of 5 stars

    Save your money

    I am a huge supporter of Apple products, but this is horrible. Lasted barely a year and now constantly drops connection. Had to go buy a linksys. Guess I should have stuck with what works. Never had a problem for years with my old linksys router.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Failed after 15 months

    I wish I had read these reviews before purchasing my Airport Extreme at the recommendation of the salesman. I understand that technology fails, but I expected better from Apple for the money I paid.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Very happy with this router

    This is my second AirPort Extreme router, and I've owned it for more than 2 years. The first extreme I bought 7 years ago, and gave it to a friend when I moved into a bigger place and bought this one. I've never experienced any problems with the hardware or signal - it's been rock solid and hassle-free. I own a 2,600 sq. ft. home built in 1936, so the walls and floors are solid. My internet connection enters the house in a corner of the basement, so that's where I have the AirPort Extreme. It's powerful enough to run an AppleTV, upstairs in the opposite corner of the house, along with my office Mac, on the main level but also in the opposite corner of the house. Very happy and hope to keep it for many more years.

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Best router ever

    I have been using mine for the last two years. I have lived to two different locations, both with three floors, and I have never had an issue with the signal no matter where I am in the house. Simultaneously, we are constantly using Apple TV, Ipads, Iphones, laptops and other various wireless technologies and have never had an issue. I do not understand why Apple would want to cancel making such an awesome product.

    11 of 12 people found this useful

  • 5.0 out of 5 stars

    The Extreme works for me!

    I have three (3) floors, with the Airport Extreme in my basement and we have 3 Apple TVs, an older Airport Extreme, a few Airports and an array of wireless devices (including a couple of SmartTVs). We have a wired and wireless and the Airport works great. This is after a 1 year and no significant issues. I would highly recommend the Airport Extreme.

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    AMAZING

    This product is really amazing, I've buoyed 5 of them to my house and my business and is really helpful and easy to set up.

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    Don't agree with poor reviews

    I have 2 airport extremes and 3 airport express and not one of them have ever had an issue for over 3 years. I am disappointed that Apple has decided to exit this space because their WiFi products have been fantastic. Not only are they easy to install, can automatically find each other and pair into a cellular WiFi setup, they were the only products on the market for home use that supported more than 16 connections (AirPort support 50). I also leverage the AirPlay feature as well as the USB port for time machine. Bar none, there are no better products on the market. For all those people who are reporting one star, I can say that their responses are an exaggeration at best. Most of mine are located inside in a well-controlled environment, but I also have one express located outside by my pool where it is humid and 95 degrees all summer. It has lasted over 2 years now, which was a surprise. I figured I would have to replace it every couple of years. Though still a bit anecdotal, I have probably more airport extremes and expresses than average in my house and have not had a single failure. There was one release of the software a couple of years ago that was problematic, but Apple fixed it almost immediately. Apple please bring them back with a new innovation. Fantastic product.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    HUGE WASTE OF $$$. Faulty fan will stop working after a year.

    I would give this less than one star if I could. As others have reported, the fan stopped working just out of the 1 year warranty period, Now it's just a useless lump of wires and plastic. Since Apple rarely acknowledges design/hardware flaws, we are all SOL.

    7 of 13 people found this useful

  • 5.0 out of 5 stars

    Easy to install & reliable after a year in service

    Installed for about a year now. Has been rock solid. In tests with my older Airport Extreme A1408 and Airport Express A1392, this unit provides greater wireless speed and distance throughout the home. Works great as a router or in bridge mode. A++

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Less than two years later, it's dead

    I was happy with this unit when it worked. It lacked some of the configuration options of other brands, but I liked that you could manage it with Airport Utility from any device.

    I used it in the living room of my 1-bedroom apartment, so should have had a strong signal anywhere, but it was weak in my bedroom. Probably could have moved it to a different room for better results, but who wants a router on their kitchen countertop?!

    Anyway, it stopped working. Amber light repeats indefinitely, unit cannot be seen by Airport Utility on any device. Have performed countless soft/hard/factory resets and nothing changed. Did some research online only to learn that an internal component is likely fried and the unit is dead.

    I won't bother bringing it into an Apple store, they'll just tell me to buy a new one. Not sure what I will replace it with, but in the meantime I am using an old DLink Dir-655 I had in storage. It's old and janky, but it still works ten years later, unlike any single Apple product I have ever owned.

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Lasted exactly 1 year + 1 month

    This unit worked fine for the first year, but now it's one month out of warranty and it's making very loud squealing noise, overheating, and restarting. We have numerous Apple products (two iMacs, two iPads, two iPhones) and am shocked by the low quality of this product. From seeing the other reviews, it looks like this is a very common problem with this unit.

    15 of 23 people found this useful

  • 1.0 out of 5 stars

    Great Product...for About 18 Months

    DO NOT BUY. This product worked seamlessly for about 18 months. Then, out of no where, it started dropping connection and had to reboot it almost daily. I thought it was a problem with my provider, but I switched over to a cheaper router and my service works perfectly now. So now I have a $200 white brick that looks cool. I have all Apple products, and this by far has been the worst product I've owned. DO NOT BUY.

    16 of 24 people found this useful

  • 5.0 out of 5 stars

    My favorite router

    Looks great, has pretty decent reception, and is a treat to manage using the iOS app. Sleek, user-friendly, and reliable.

    11 of 11 people found this useful

  • 5.0 out of 5 stars

    Outstanding product

    Had mine for almost two years now, at the beginning had the same problems most others describe, but made a search for that on the Apple website and found out that it is a common problem with subscribers to certain cable companies. They offered a solution which I performed, and haven't had a single issue since. Works great with my two Apple TV devices, as well as my I-phone, and I-pad. Great network reliability.

    22 of 24 people found this useful

  • 5.0 out of 5 stars

    So far so excellent

    I spent a lot of time researching new systems (Orbi, Amplify, Eero, etc.) to upgrade my home wifi. And spent some time talking to Apple by phone and at the store. Finally pulled the trigger on an Extreme and two Expresses, and so far the system is working flawlessly. Setup was as easy as advertised. Took me two minutes to set up each device using my iPhone. A firmware update occurred without affecting the system. So far I have excellent wifi reception throughout the house and on the back patio - even next door to the in-laws house. Better than what I had with the Verizon router and a 2G/5G wifi extender. And only one network name instead of three. I've moved both Expresses twice to optimize coverage, and within 90 seconds each was back up and running. Moved the Apple products over to the new wifi first, and setup was a snap. Have also migrated Nest products with no problem. We'll have to wait and see if I run into problems after 12-18 months as some reviewers have experienced. So far I couldn't be more happy.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme 15 Months old

    This wireless router worked for about 14 months, then at 14 months started buzzing and is limping along at 3.3 mbps wired and wireless, barely able to download a Youtube video, terrible and conveniently warranty was up in 12 months. I'll never buy an airport extreme again.

    20 of 25 people found this useful

  • 4.0 out of 5 stars

    Very user friendly and reliable

    I've had my unit for well over 2 years now, and it's worked very good. The signal is strong, we have our 2 DVR's, desktops, security camera, thermostat and so on connected, in other words, the unit is under constant 'strain' and the performance has held up well. We had one minor issue where our devices couldn't connect to it, so we took it the apple store and they performed a master reset, and the problem went away!

    10 of 10 people found this useful