• 2.0 out of 5 stars

    Docking Station Issues

    • Written by Matt Z from Honolulu

    I’ve had the docking station charger for my iPhone for several years and it has worked great with the various iPhones I have purchased over the years. However, this past week I got the dreaded notice that my iPhone would not work with this device. After changing out the lightning cable the iPhone still will not charge. My iPad will still charge....so whatever iOS update apple pushed rendered their own product useless. This seems to be a trend that is occurring more frequently. I wouldn’t by this product if apples own updates will make it useless in the future. Save your money to buy replacement lightning cords.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Failed after a few months

    • Written by John M from Angier

    My wife bought two of these chargers with our new phones. At first I was delighted at the relative convenience. After just a few months (4-5) however, mine stopped charging. I tried checking the connections--nope. It just wouldn't charge the phone any more. Going to try to see if they will take it back. I'd say stick with the plug in--basic, much cheaper, and more dependable.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Just over a year and it has failed

    • Written by Joseph H from Somerset

    One year old, used a limited amount (about 1-2x daily), and it failed. Loose connection makes my phone freak out (charge/not-charge/charge/not-charge dinging every half-second or so). Does the same on all other phones I try on it. It's stylish, heavy, expensive, and ultimately junky. Avoid this thing and find something with better reliability.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Not Worth The Money

    • Written by Steven H from Bella Vista

    It worked for awhile but now my phone says it is no longer a supported accessory when I plug it in so it's totally worthless. Also the connector is really short and if you have a case on your phone it won't reach so you're either left with taking your phone in and out of the case or buying a flimsy extension that doesn't hold up. I feel like I totally wasted my money.

    21 of 22 people found this useful

  • 2.0 out of 5 stars

    Consistently fails to charge - not recommended

    • Written by Adam P from Berlin

    All was well for a few months of normal, careful use. Now the dock consistently suffers from intermittent connection. The phone will charge for a few seconds, then stop, then reconnect, pinging every time. I can't imagine that this is good for the phone (battery at least), and syncing with the Mac is impossible.

    Reluctantly, I have to add my voice to the many negative reviews here.

    Don't buy!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Damages iPhone charging connector

    • Written by Stephen S from Burbank

    Have had an iPhone Lightning Dock for a couple of years. Used with two brand new iPhones - first iPhone 6 Plus then an iPhone 7 Plus. After a year of using the Dock with these phones they started to have problems charging with the standard lighting charger cables. The cables need to be wiggled to start charging. Don't waste your $$&.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Great Idea, Horrible Design

    • Written by Steve S from San Jose

    Don't expect this to just work... After a while, you will encounter charging issues or like mine, you will lose the connection to external speakers.

    14 of 16 people found this useful

  • 5.0 out of 5 stars

    Great Addition To My Battlestation

    • Written by Kmoney S

    - Helps Me Keep Track Of IPhone As I Am Very Clumsy When It Comes To Keeping Track Of IPhone
    - Promotes Good Habits
    - Audio Via The Dock Is Very Smooth No Distortions
    - Sleek Design Feels Quality
    - Thumps Into Port Perfectly Doesn't Rock Feels Quality
    - Build Quality Is Up To Expectations
    - Would Like It Too Be Heavier Or Stick To My Table For Easy Release Of My Phone
    - One Handed Release Isn't Possible

    10 of 17 people found this useful

  • 1.0 out of 5 stars

    poor functionality

    • Written by John L from Jonestown

    If you still have wired earphones and need a way to charge and listen to you iphone, then it's OK, but otherwise, this dock is awful. I have an iPhone 7 plus and it is so hard to dock the phone. It is hard to get it on and it is so easy to tip over the phone. Apple has lost it's way on design with its accessories. Have you seen how the pencil and mouse get's its charge?

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    I brought the rose gold one it failed

    • Written by channon M from Riverdale

    After a few months of using it no longer charges my phone this was a waste of money and a Do Not buy purchase.

    20 of 20 people found this useful

  • 5.0 out of 5 stars


    • Written by Bailey S from egg harbor

    I wanted the colored one originally but I didn’t feel like spending the $50 so I got the cheaper white one instead and honestly I thought it probably wouldn’t work the best with the iPhone 8 Plus just because of its size and weight, but it is SO STURDY! Obviously if you push it over or bump it hard the entire dock will tip but I’m pushed it around quite a bit and it never falls over and always charges my phone pretty fast. I set it right on my night stand and I’m looking to get another one for my desk. LOVE THIS PRODUCT

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    So far, so bad

    • Written by John K from Grand Prairie

    The dock required my iPhone 6 to undergo a hard reset before it would charge. For my wife and daughter’s iPhone SE’s, no amount of troubleshooting or fiddling seems to work — the docks will not charge the phones — though unplugging the docks and running the cords directly into the phones charges them normally. This appears to be a half-baked product.

    15 of 19 people found this useful

  • 2.0 out of 5 stars

    Broke after <2 years normal use

    • Written by Paul M from FLORENCE

    My dock isn't white, it's aluminum. Recently I noticed after removing my phone from the dock (which it sits on all day) it wasn't fully charged. Sometimes, the lightning connector will slip between my Apple branded leather case and the phone. I figured I hadn't noticed that, though it's usually pretty obvious. The next day, I set the phone on the dock and got a call. I use a headset with a stereo jack and mic on the headset. This is the chief reason for the dock: I need to charge and talk at the same time. No one could hear me clearly. After futzing with the headset for a few moments I just turned on the speaker. After the call, figuring the headphone were at fault, I started to troubleshoot and noticed -- again -- that the charge on the phone was really low. I figured it wasn't properly seated on the connector. Nope, seated fine. I plugged the phone directly into the lightning USB cable plugged into the dock. Ping! It's charging. I checked the dock several times. Sometimes the connection was solid and charged the phone, but only about 25% of the time, and only if I'm very carefully placing the phone onto the dock. Worse, I can't even tell what I'm doing to get a solid connection. I assume nothing -- there's something internal happening that has little to do with how the phone is positioned on the connector. Very disappointed. I paid $49 for it <2 years ago. Now I cannot charge and talk at the same time.

    26 of 29 people found this useful

  • 1.0 out of 5 stars

    Lasted a year

    • Written by Ron H from Holualoa

    I was reasonably pleased with the unit until it stopped charging for one phone, and then all phones after just over a year's time. It is a poor design, and I suggest looking elsewhere for a phone dock.

    26 of 28 people found this useful

  • 5.0 out of 5 stars


    • Written by Michael B from New York

    There are tons of 1-star reviews here saying this dock will ruin your iPhone's port so that it won't charge anymore.

    I still bought this, though worried it might be true... and sure enough, after 3 months I couldn't get my phone to charge any more via the dock or just a normal cable! I thought, I should have listened...

    So brought them to the Apple store all ready to indignantly demand how they could manufacture a dock that destroys iPhones??

    Well, he pointed out that my lightning cable wasn't actually plugging in 100%, because my iPhone's charging port had simply accumulated a ton of lint. The rep stuck in a paper clip, moved it around a little, and pulled out the lint. Phone now charges good as new, no problems.

    So I suspect what is happening here is that each day, a little bit of dust accumulates on the top of the dock's charger, and over months that builds up in the iPhone. But just stick in a paperclip or toothpick to clean it out every so often and you'll be fine.

    Go ahead and buy this dock, it's fine.

    68 of 75 people found this useful

  • 1.0 out of 5 stars

    Device damages iPhone Lightning charging plug

    • Written by Jeff J from Lexington

    When I purchased my Lightning Dock in Dec 2015 from an Apple Store I asked the sales person if this will damage the phone? I asked because it is at a backwards angle and it is only using the structure of the iPhone's Lightning plug to support itself. The sales representative assured me that Apple has tested this and it will not damage the phone.
    Well guess what? He was wrong. After about a year I could charge my phone on the Dock but I could not charge it with my cord anymore. The reason is that the plug inside is bent (I think). I have not yet been able to get Apple to even respond to me, let alone help me get it repaired. My guess is that it is because I don't have iCare on this phone.
    Don't buy this. It is a cool gadget but it did not have sufficient testing. I am very careful with my phone. I also always removed it at the same angle it plugged in and it still damaged the phone. It just took over a year to do it.
    It is possible that if I had an Apple Store near me I could take the phone in and they might do something. I just have no way to find out and I have yet been unable to get any communication channel open online. I am over 100 miles from the nearest Apple Store.

    28 of 32 people found this useful

  • 1.0 out of 5 stars


    • Written by Kenneth S from Fort Dodge

    It's harder to connect than the cord. The cord is more likely to be inserted properly. Waste of money. After two days it did not charge but the phone did directly from the cord.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Do Not Use This Product - Ruins Your iPhone's USB Jack

    • Written by Tyler P from Stittsville

    Like a dummy, I thought to myself: "Hmmm I wonder if the little USB connector can support the phone like that with no issues?? Well, hey, I'm sure the genius engineers at Apple did thorough testing on it so it should be fine." Wrong-o. After a few months, the only way I can now charge my phone is by forcibly putting pressure on the charge cable in the opposite direction that the phone leaned while on this poorly thought out dock. I intend on visiting the Apple store in the next couple of days and demanding a new phone, even though I don't have Apple Care. Apple's own product ruined my phone. Ridiculous.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Worked for 2 months, then.....

    • Written by Victor T from Denver

    worked perfectly for 2 months and now will not charge iPhone unless I spend 5 minutes jiggling the port and dock connector. Product is not reliable which is unusual for Apple.

    24 of 25 people found this useful

  • 4.0 out of 5 stars

    It works with several cases.

    • Written by CRISTINA C from MEXICO

    I've been using my lightning dock for one year with iPhone 5, iPhone SE, iPhone 6s, iPod touch 5 and iPod touch6. It works with all of them. Which cases fit in? i-Blason Prime dual layer, Moshi iGlazor, Sena Vettra, Seidio Legacy and Seidio Surface, Caseology, Ulak Hybrid (slim and protective) and of course, Spigen neo hybrid among others. It doesn't suit cases like Otterbox defender and Buddibox [Shield] Slim Dual Layer Protective Case with Kickstand. I recommend this product.

    8 of 9 people found this useful