• 1.0 out of 5 stars

    Not working 4k over HDMI

    Another "happy customer" with a MacBook Pro and original adaptor, converted to the dongle life of walking around with two adaptors, and upgraded recently to an 4k (dell 28) monitor that I need to run at 1920x1080 until I receive an non official usb-c to display port that costs 1/5 of the oficial adaptor, and wonder of wonders is able to output 4k @ 60 hz. I would even be ok if I was able to run the display at 4k 30hz because of the lack of HDMI 2.0, but not even the spec resolution woking is unbearable.

    I would give 0 stars to both this adaptor and the new macbook pros.

    This wasn't the kind of experience that apple got us used to in the past.

  • 5.0 out of 5 stars

    Best dongle/dock ever!

    Why the 5 stars ?

    Because it just works. And it works every time. Without fuzz. It's expensive, but it is rock solid.

    I've tried a few docks, e.g. the OWC USB-C Dock for Apple MacBook. It worked occasionally. Sometimes you had to remove and plug in the USB-C cable for it work. Sometimes you need to remove power complete from the dock and re-connect the power adapter for it to work.

    I've also tried the Dell WD 15 USB-C dock. It worked very well, I just wasn't able to adjust the scaling, which meant that my 4K display was using a too tiny font.

    But the Apple USB-C Digital AV Multiport Adapter? It works perfectly.

    It immediately detected my 4K display, set the resolution to 3816 x 2160 @ 30Hz (the Macbook 12 max resolution & display rate) and I was able to scale the display to a usable font size.

    And it works every time.

    Note: I'm using it together with a Macbook 12, Early 2016 with a Dell U2817Q 4K display.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    HDMI not working

    I'm bringing this back in. A perfectly working Philips tv and hdmi cable have connected my windows pc to the tv for ages. I bought the imac wit hthis connecter thinking it would work. It doesn't. Simply no connection to the tv whatsoever. Aplle support was very nice on the phone but could only tell me, after trying all their suggestions, to return it to the store and try it with an apple tv. If that doesn't work, it's the dongle. If it does, it is my mac...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointing: laggy video, doesn't work with all HDMI cables

    First let me say that I was excited about this product because it appeared it would provide a nice dock-type functionality in allowing all my desktop stuff to be connected by simply plugging in this one port.
    My configuration:
    - power plugged into power port
    - HDMI for monitor plugged into HDMI
    - USB cable from external Apple keyboard plugged into USB
    (I use a bluetooth trackpad so that is separate.)

    Problems:
    HDMI simply did not work with the Amazon Basics HDMI cable. It would flash weird patterns for a sec then cut out.
    HDMI works with another brand of cable I tried which was Syncwire, BUT there is significant lag. Probably only 30-50ms, but enough that things just "don't feel right." I wasn't sure if it was in my head, but once I plugged in the Smolink MiniDisplay Port connector and used that, everything felt so snappy it was clear the Apple HDMI port is a problem.

    I'm using a Dell (P2715Q) 27" 4K display with the lid closed on my laptop.

    In the end I'm just using this "multiport" adapter as a unified connector for power + keyboard, and using a separate Smolink brand USB-C to mini display port adapter for my display needs.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Thanks for messing up my presentation

    Thanks Apple for ruining my sales presentation. Bought the new laptop and this ridiculous accessory to be able to present on a big screen at my clients' office. Had a meeting to present to the board and the device simply didnt work, We tried for 20 minutes and had to give up. Apple and quality products are no longer self-evident. Next laptop is going to be a Windows...

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    If You're Going to Require Adapters, At Least Make Them Work...

    This thing is garbage. Using it with my 2017 MacBook Pro 13" TouchBar, I can charge through it and use HDMI (which is terrible because the color is awful so I use a different adapter for Mini Display Port Functionality), but the USB function is useless. Drives don't mount, they disconnect randomly when they do mount, half my files don't show up and then I have to force eject. I don't have this issue when using the cheap, off-brand USB-C adapters from Amazon. A shame Apple couldn't get this right and make it usable and useful for actual professionals:

    1. Ditch HDMI as that's a garbage connection for REAL work and replace it with a Mini Display Port Adapter. There are still a lot of useable displays out there that use Mini Display. HDMI is terrible for color reproduction and design work.

    2. Make sure that it actually works for mounting drives, etc. It's hit or miss and terribly frustrating.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Not sure why the bad reviews

    Yes it's expensive, but it does the job. I tried it on two monitors and the screen does not flicker or do anything wrong. It works like it's suppose to. I'm going to buy another so I can have dual monitors.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Horrible

    despite this device not being discreet and spending a lot of money for this laptop, you now have to buy a device that doesn't work properly, and on top of that, only gives you one standard USB port, I don't know why they just couldn't include it in the first place.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    HDMI doesn't work, period.

    This adapter will not work on any of the HDMI projectors to which I have tried to connect in the schools where I work, I am convinced that it is the design rather than the adapter, since I have replaced it twice. $69 (x2) is pretty expensive for a dongle that only works as a USB port.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    limited functionality on hdmi

    HDMI port doesn't support 60hz on 4k monitors and connectivity cuts intermittently. There are several other adapters which support HDMI 2.0 and work better than this one.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    This adapter has design flaws. Avoid!!

    The charging and HDMI worked fine on this adapter. The issue is using the USB 3.0 port. Whenever trying to transfer files greater than a few gigabytes to my external USB 3.0 hard drive, I kept receiving an Error 36 message and the hard drive would disconnect. Apple swapped my adapter out three times, none of them worked, so I have since looked to other options.There are design flaws with this device and I would avoid this product if you will be transferring large files over USB 3.0.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Charging is a problem

    I never had a complain but this dongle is the worst. It takes my Apple Watch 3+ hours to reach 100%, my iPhone X 4+ hours and my MacBook Pro 15 with touchbar so long to charge I gave up after 6 hours. It’s absolutely a displeasure for a 3k computer with a $70 dongle to be causing this much trouble...especially when there are 1k laptops that do not

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    This should get ZERO stars

    Hey Apple - this doesn't work! Tried changing different ports and cables. Nothing. Over 200 1-star reviews—stop selling this!

    29 of 29 people found this useful

  • 1.0 out of 5 stars

    If there were 0 stars, I would give it that.

    Can't believe Apple is not fixing this. It works 0% of the time when I try to hook up to an HDMI connection, but the $19.99 knock-off adapter works 100% of the time. Apple...why am I paying Apple prices for less-than-knock-off quality????

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Female USB-C port doesn't work

    Simply doesn't work

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Flakey making a HDMI connection

    Fails the "just works" test - on multiple monitors & TVs (Viewsonic, HP, Toshiba, Samsung), I find that connecting the HDMI cable will fail to successfully handshake with the monitor/tv. Seems that the adapter does not wait long enough for the monitor to respond, and gives up, then the monitor becomes active on the port, causing the adapter to try again, but too slowly and the monitor gives up, then re-activates but the adapter has given-up again, and the loop continues... Screen flickers!!!. Multiple re-tries re-connecting the HDMI cable `normally` will success - typically after about 7 attempts.

    Am actively looking for a proper adapter/dock for my office setup.

    If it was $10, I might tolerate the inconvenience, but much too much for something with a design flaw.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    I never write reviews but this was so expensive and stopped working for the HDMI port after 2 months of use at work...

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    You would think that for an expensive adapter that is required for almost all new apple laptops, it would work well.

    Well thats were you are wrong.

    This piece of garbage does not work for any type of USB hard drive. Both bus powered and powered hard drives will not connect at all with this dongle. the USB port only works for charging apple devices.

    The HDMI port is very sensitive and disconnects all the time (And no it's not the cable, I've switched that out)

    This is just an overall piece of junk.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Doesn't work for 4k @ 60hz

    The HDMI adapter doesn't work for 4k monitors even after the person in the Apple Store told me it would. DO NOT BUY this item

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Does not work.

    Purchased to connect an external monitor to a new MacBook Pro that only has USB-C... simply stated, it doesn't work. If you spend 10-15 minutes plugging and unplugging cables between the computer, adapter and monitor and changing resolutions in the preferences, you'll get it to work if you're lucky. But, as soon as the computer goes to sleep or you need to restart you're back to the same problem of no video on the external monitor. The monitor works great with other MacBooks and iMacs, just not with this adapter.

    17 of 18 people found this useful