• 3.0 out of 5 stars

    BEWARE - only allows 60W of charging - not good for 15" MacBook Pro

    • Written by Kenneth R from San Francisco

    I use this adapter at my desk, to connect to another display via HDMI (works great for that display part). I have my power cord connected through the adapter to simplify connections to my laptop.

    I finally figured out why my laptop is charging so slowly at my desk - using this adapter limits the charging power to your 15" MacBook Pro!! I'm surprised this isn't discussed at all in the product overview or other reviews.

    Searching around I finally found this note in an article on support.apple.com, HT207806 "About the Apple USB-C Digital AV Multiport Adapter" (review won't let me post the full URL):
    "This port delivers a maximum of 60W power, suitable for MacBook models and 13-inch MacBook Pro models. For the best charging performance on 15-inch MacBook Pro models, connect the power supply directly to your Mac, not through the adapter."

    Why make dongles that limit functionality? :-(

    5 of 6 people found this useful

  • 3.0 out of 5 stars

    Sometimes it works, sometimes it doesn't

    • Written by Veronica Y from Austin

    I use my laptop in my office and the connection to the monitors is fine. Same thing when I connect to my TV at home.
    But I also travel a lot and give presentations, and then, this dongle only works about 65% of the time. It's great when it works, but extremely inconvenient when it doesn't, and I haven't been able to predict yet when it does and when it doesn't.

    11 of 11 people found this useful

  • 3.0 out of 5 stars

    Should be more functional but ok for watching movie on TV.

    • Written by Paul T from Boise

    I wanted to share my experience with this regarding the USB ports. The video and audio for a movie worked fine for me on my TV via hdmi cable from monoprice. The USB A receptacle: I plugged my iPhone X in here and it would charge and allow me to transfer photos to and from the iPad Pro. I tried a USB stick which triggered the photos app but there were no photos to import so it didn't do anything. I tried syncing to my MacBook Pro via a USB A to USB A cable and nothing happened. USB C: could charge from my MacBook Pro but could not sync via a USB C to USB A cable (works fine without the adaptor - just wanted to test).

    In summary I would have liked to know what this did before I bought it so I wish apple would just put it in the description of this expensive adaptor. That is why I took away two stars: poor documentation of the product. It needs to be able to move any file type to the file system and it should be able to sync the iPad Pro to my MacBook through the adaptor on both USB A and USB C ports. When you don't live in the big city wifi and other services aren't always available making the iPad not so useful as a field tool.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Expensive but works

    • Written by David C from Pikesville

    Insane price for something that doesn't even support USB 3.0. I ended up buying it used off a different website for around 15 bucks. The adapter works great for its intended use.

    11 of 11 people found this useful

  • 3.0 out of 5 stars

    Not a Thunderbolt 3 Adapter

    • Written by Luis S from Raleigh

    The description of this adapter is misleading. This adapter has a USB-C connector, which both USB and Thunderbolt 3 use, but this is not a Thunderbolt 3 adapter. The end result is that it struggles to work properly on anything beyond 1080p. I had to purchase a proper Thunderbolt 3 to HDMI adapter to get my 4k display to work, but I keep this guy handy for travel where I rarely need to connect to a 4K display.

    16 of 17 people found this useful

  • 3.0 out of 5 stars

    Not Good

    • Written by James P from Frisco

    Mine works, but it was way too expensive and only has one USB port. Not happy with it and will try to find a better one and return the Apple product.

    12 of 12 people found this useful

  • 3.0 out of 5 stars

    Lightning LAN adapter do not work

    • Written by Syed A from Oslo

    I have LAN connection that did not work with this adapter. The connection setup is USB-C Digital Multiport Adapter -> USB-C to Lightning Adapter -> Lightning to LAN connection. If I connect the Lightning to LAN adapter directly to the USB-C port of my MacBook Pro, it worked. But no through the Multiport adapter. Had a similar problem with the Displayport connection too. It should be clearly mentioned in the description what type of connections will work the multiport adapter.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Thought it was Junk too but found problem with HDMI

    • Written by mathew B from lincoln

    If you have "flickering", check that all devices are HDMI 2.0. If not, "flickering" will occur.

    10 of 10 people found this useful

  • 3.0 out of 5 stars

    Worked for me, with an asterisk

    • Written by David B from Vancouver

    Have 12" MacBook. Bought this to connect to Dell U3014 monitor (2650X1600). First time plugged into my internet-connected MacBook it automatically downloaded an update and asked to reboot. OK.

    Been working fine ever since. Leave it plugged into my USB-C charger and a HDMI (don't care about 30hz limitation to monitor) and use it like a dock. My 30" monitor is on an arm so I can adjust for height. The Dell will stay active and MacBook on when I close the MacBook - so if I wanted to go wild and use another keyboard / mouse, that would work.

    The HDMI connection looks OK on the Dell. Not great, but very workable with... work stuff. No gaming. The MacBook natively supports this resolution at 30hz over HDMI. OK.

    But, sometimes when waking up the units in the morning, the HDMI does not wake up the Dell. Maybe 1 in 7 times it doesn't. Just unplug HDMI out of the adaptor, replug, ok.

    5 of 6 people found this useful

  • 3.0 out of 5 stars

    Works for me, just wish it was less expensive and needs a bug fixed

    • Written by Jack T from New York

    I tried a different generic manufacturer off of Amazon that had amazing reviews. Not sure what those reviewers were talking about but the generic adapter did NOT work at all in my MacBook 2017 -- very similar to the issues being reported about the Apple-branded adapter (this adapter). So I decided to risk it and give the Apple USB-C Digital AV Multiport Adapter a try. As soon as I plugged it into my MacBook, the OS recognized it and said there was a firmware update. I downloaded and installed the firmware. Voila, works like a charm. No flickering or bugs that the other reviewers are talking about. That being said, I don't think Apple would have updated the the firmware had all these bad reviews not been posted -- so keep doing what you're doing :)

    3 stars because it generally gets the job done. Didn't give it 4- 5 stars because: 1. Expensive 2. Doesn't pass through the video/data signal on the Adapter's USB-C female port so when I plug in a genuine Apple USB-C/Lightning cable to my iPad Pro, it does not recognize a signal at all.

    11 of 12 people found this useful

  • 3.0 out of 5 stars

    Useful necessity that won't last

    • Written by Attire S from San Francisco

    This dongle works and is a must-have for the MacBook since it does not feature 2 usb-c ports.

    Although it works, this dongle-gate is likely to break in about 6 months. Bending of the short cable causes connectivity in terms of power and usb to eventually be intermittent. Therefore, hold on to your receipt so Apple can give you a new one, and possibly buy more than one. Just one more headache.

    Designing a dongle that lasts is apparently not possible since not even Apple can do it. To avoid dongle problems, do not purchase a MacBook with less than 4 usb-c ports :)

    The other thing we would want to see is native DisplayPort support, so we possibly could have an external 4k @ 60 Hz display. Most tvs have hdmi, but in terms of computers, hdmi is an inferior technology.

    6 of 11 people found this useful

  • 3.0 out of 5 stars

    Works decently well

    • Written by Sam M from Irvine

    Just a little pricey for what it is, although perhaps that's not unexpected.

    4 of 7 people found this useful