• 2.0 out of 5 stars

    Loved the keyboard but IOS 10 killed it!

    • Written by Jeffrey D from Auckland

    The Smart Keyboard used to connect seamlessly to my IPAD PRO until IOS 10 arrived. Now I am constantly barraged with the pop-up message that the accessory is not supported. The advice on the internet is to clean the contacts but that solution does not work. I had to constantly flap up and down the keyboard to Get it to work. Close the smart keyboard and the connection is lost again. I finally got fed up and decided to get a new case with a Bluetooth keyboard.

    20 of 21 people found this useful

  • 4.0 out of 5 stars

    Very Good product

    • Written by cxc C from Atlanta

    This product is very good. (Y)

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Stops working small the time!

    • Written by Joseph C from Coon Rapids

    Proof in case - in writing this review by tapping the screen since it stops working ALL THE TIME. 5-6 times per day. Says that "This accessory isn't supported...". What?!

    32 of 34 people found this useful

  • 2.0 out of 5 stars

    weak magnets, stiff keys

    • Written by Jami B from Irvine

    So many have said the same thing below. I loved the idea of it as an effortless connecting device with a sturdy cover, but the keyboard just falls off my iPad Pro the second I lift it up to close the cover. It slides off when I'm carrying it, it won't stay up if I put it on my lap (you have to use the keyboard with a table), and it doesn't close tightly enough to prevent the device from turning on. The keyboard would be quiet if I didn't have to push the keys so hard (and so accurately). A colleague commented on it in a department meeting--"Are you mad at your email, or something?"--and someone else commented that they had the same problem, too. Also, I've never been keen on the fact that this thing lacks a screen typing angle, even just for reading or gaming or whatever. Since the keyboard is so flimsy, I can't use it to prop up the screen: either I hold the thing flat, or it falls off the cover. Once these issues are resolved--and they are relatively easy to fix--it will be fantastic. I think that other brands, like Logitech, were unreliable enough on my previous generation iPad that I won't replace the Apple keyboard, but it is a huge disappointment because I trust Apple to design better products. Would I buy it again? Yup, because other brands just don't connect as well, and I haven't had the software issue that others have had. If I do get those issues, though, I'll probably bail.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    iPad Pro review

    • Written by Jason S from Southampton

    Keyboard for I pad pro magnets fall off this design was for bring Coll purpose and not for practically it falls off all the time keypad bad very bad

    20 of 28 people found this useful

  • 1.0 out of 5 stars

    Nice if it will last

    • Written by Ryan C from Indianapolis

    Mine died and won't work at all. I didn't use the keyboard much but it was nice when needed. Took it to the Apple Store where they confirmed it wouldn't work. It is out of the warranty period so I'd have to buy a new one. Based upon the reviews it doesn't appear this keyboard cover is built to last. Can't justify shelling out $170 for something that has a high failure rate over time.

    34 of 35 people found this useful

  • 1.0 out of 5 stars

    Disappointing. Causes locked screen to flicker needing constant reboot

    • Written by Alexandre D from Barrington Hills

    I'm now on my second iPad Pro 12 inch. At first I (and Apple Store) wasn't able to diagnose my problem of constant screen flickering when in locked mode. Returned my iPad and got a new one, but with the same original Apple Smart Keyboard. Now having all the same issues with my new IPad. Even after two complete resets to original settings. I'm convinced the Apple Smart Keyboard is the cause for this problem. I've isolated all the software apps I use, removing one by one, to understand this screen flickering issue. My conclusion is that this keyboard is the issue. I constantly get a pop up indicating "this device is not supported", then when the locked screen flickers uncontrollably I have to restart the iPad. Very frustrating. I use my iPad for work and travel. It's an increasingly powerful tool, but the keyboard has issues that have not been corrected by Apple. I don't recommend this product, but hope Apple fixes these issues in the next gen. Apple please help!

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Ipad pro keyboard

    • Written by Nigel H from Glasgow

    Really poor design, it constantly falls off, magnetic connection really hopeless, expensive and offers no protection to the ipad case, i have used for 2 days and i have now ordered a logitech which has a backlit keyboard unlike the Apple keyboard, do not waste your money on this inferior product, it is nothing better than junk, got to be Apples biggest failure and biggest rip off !!!!

    30 of 33 people found this useful

  • 4.0 out of 5 stars

    A smart invention

    • Written by Alex H from Corte Madera

    Got the iPad Pro (the real one) back in July 2016 and have to say, although sometimes it can seem like a redundant accessory, liking the Smart Keyboard. It does not dilute the iPad it adds to it. It's cool to have shortcuts like my favorite command F. While the OSK is convenient if preferred, the Smart Keyboard gives you the whole screen to work on and it got me to appreciate on screen typing. This also makes the iPad watchable from a distance and prevents any of the compromises you might get when you use the iPad by itself. $170? Would pay $100, but this is a cool product.

    13 of 14 people found this useful

  • 3.0 out of 5 stars

    Much fashion/little productivity. I'm expecting an upgrade.

    • Written by Michael J from Cincinnati

    I still like to use it. It looks great with the iPad.
    After a few months: magnetic connection weakens btwn cover and tablet, but only slightly. The cover scratches the tablet (these tiny magnetic sand-like things kept coming out where the keyboard and tablet meet).
    I'd like for them to fix that magnet-scratching problem, and use a material that will cause the keys to glow in the dark as a substitute for back-lighting. Maybe create a trackpad & bluetooth capability.
    But otherwise, I think I got what I paid for. 3.5 stars
    I don't think it's deserving of four or five stars, after you've had it for a few months, (it's still being perfected)
    It'll get better.

    17 of 18 people found this useful

  • 2.0 out of 5 stars

    Wish I had waited...

    • Written by Greg E from Delano

    My biggest issue is the connection point and magnetic connection. I am on my second keyboard. Apple was great about replacing it because the keyboard connection points could not all connect. It appeared to me the middle was stuck down and wouldn't release. Thus, it was unusable.

    I am now experiences similar issues, but the magnet is just not strong enough in my opinion and with 3rd party keyboards coming out now I wish I had waited.

    P.S. In my opinion, I wish the designers of the keyboard would have included a holder for the Apple Pencil. I understand not everybody buys one, but I'm sure most use a pen or at the very least a subtle reminder for a future add on sale.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Not good

    • Written by David L from Cairns

    A $250 keyboard which ,malfunctions and doesn't have strong enough magnets to keep it in place - the smart keyboard cover seems to work well with my colleagues 9 inch iPad. But the scaled up version is not good. Previously described battery drain, unwanted wakeup in transit and not remaining connected to the iPad when opening, loading or trying to use as a stand make me resent paying such a large amount for it. Not sure what else is available but if you want an iPad keyboard look elsewhere first, Very disappointed.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Ipad pro keyboard

    • Written by Scott D from Westminster

    I loved the thought of being able to have a directly connected keyboard, but I have been dealing with what others have stated here. It seems that since the 10.x versions of software, when my keyboard is connected, it randomly flashes the battery life and the splash screen while audibly beeping rapidly. Each successive software update fails to address the issue. Randomly I receive the 'device not supported' alert which I have to dismiss. For work, the keyboard feature is very convenient, but not with these issues, I am now looking for an aftermarket product, because for some reason Apple has not made their own native product work properly. Very disappointing, I hope to hear from their techs and they can offer a solution.

    35 of 39 people found this useful

  • 1.0 out of 5 stars

    Great at first but failed

    • Written by David R from Charleston

    This product worked very well but a year in and it malfunctions (device not supported) and will not work. DO NOT BUY ! For the price it should work longer than a year

    33 of 38 people found this useful

  • 1.0 out of 5 stars

    Stopped working

    • Written by Matthew F from Hawthorn Woods

    This keyboard worked great for about 10 months, then in late 2016 it developed problems connecting with the ipad. "This device is not compatible" or "this accessory is not supported" error messages started to flash on the screen with increasing frequency to point where the keyboard became useless. I tried all the reboot, update software, etc. . . fixes, nothing worked.

    33 of 37 people found this useful

  • 1.0 out of 5 stars

    Mine is terrible

    • Written by Kurt K from Hampton

    I'm baffled by the huge number of positive reviews for this thing. I type 130 wpm - on keyboards made for human fingers - and I find it one of the worst I've ever used. The keys are stiff, especially the space bar. I constantly miss spaces on this piece of junk. It almost makes me glad to go back to my zero-travel Ive-approved Macbook flatboard.

    If you like this keyboard, that's great. But if you're a touch typist and interested in this thing, and can get to an Apple Store, definitely go try one in person before you spend your hard-earned cash. You might find a generic bluetooth keyboard from Amazon to be far superior for actual typing - and 80-90% less expensive.

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Problems over time

    • Written by Christopher K from St. Petersburg

    Loved the design and functionality when I bought the keyboard about 10 months ago. But the keyboard is now causing my iPad to malfunction. The screen rapidly flashes time, battery life status and the iPad beeps when the iPad is asleep while sitting upright in the keyboard stand position. The off switch does not function while this is happening. The only way to make the flashing and beeping stop is closing the keyboard onto the iPad. I have detached the keyboard from the iPad and resorted to only attaching it when I need to use it for a lot of typing. The keyboard is also NOT immediately recognized by the iPad when I attach it, so I have to wait several seconds (about 30) before I start to type.

    31 of 32 people found this useful

  • 4.0 out of 5 stars

    Very ergonomic with some room for improvement

    • Written by Travis L from Signal Hill

    After a couple of weeks of frequent use, I can say that this keyboard is easy to use. I experience very few keystroke errors when compared to a normal laptop, and actually prefer it to a laptop when doing web browsing or even for light email and document tweaking for work. It works equally as well on the lap as it does on a table, and my wrists don't feel cramped in either position. The magnet on the cover is very strong - it takes concerted effort to move the iPad when docked, which is a good thing.

    They really should make the keyboard backlit (or at least reflective) and integrate it with a full case, even if that sacrifices some weight. Also, it's cumbersome to read/browse in portrait with the keyboard folded behind the device, so a 2nd magnet would work wonders. Other than that, I would consider this a good add-on, if not a bit pricey for what you get.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Would have given a 5

    • Written by Leonard H from Edgewood

    I had the Logitech keyboard because of the backlit keys and shortcuts on the keys. However, it was bulky and it began to scratch my screen. I went with the Apple keypad instead and I am glad I did. It's two downfalls are it's easy to get dirty on the backside and it does not have shortcut keys. I would recommend this keypad to anyone, but get a case for the back of the keypad.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Best iPad Pro keyboard ever!

    • Written by Ryan S from Castleton

    I recently got the new iPad Pro 12.9" and then I got the new Smart Keyboard for it. I am typing this review with it and enjoying it so much! The keys are so comfortable and perfect for typing for long periods of time. I find that typing on my lap with it is actually quite comfortable. I love the different modes you can use it in such as the standard type mode and watch mode (which is great for watching movies and browsing the web). Being able to close it up like a laptop is so convenient and very light for carrying around. I am also very happy with being able to use it as a cover for the screen so it doesn't get scratched up.Overall this is a great keyboard and I would recommend buying it!

    13 of 16 people found this useful