• 1.0 out of 5 stars

    Dock Loosened My Lightning Port on Phone

    • Written by Nathaniel T from Glen Allen

    This a beautiful looking, solid feeling, and aesthetically pleasing dock, but it has some major design flaws that will actually loosen your lightning port/connector over time (it did for my phone anyway). Most of the reviews on here for this dock I'm guessing were filled out immediately after using the dock as a first impression and were NOT filled out after a couple months of use. Usually Apple makes well designed hardware that works nearly flawlessly, but this dock has actually ruined my lightning port/connector of my iPhone 6 due to the horizontal wiggling/looseness of the way this dock was designed to be used with Apple designed phone cases. The way Apple designed this dock was so the consumer could use the dock with one of Apple's iPhone cases on their phone, but this resulted in a non-tight/loose fitting lightning connector/plug going into one's phone. If one uses the phone at all (even lightly touching their screen - especially on the top 1/3 of your phone) while the phone is docked then your phone will lose connection with the dock's lightning port/plug due to the horizontal play that the dock has with the phone (resulting in side to side wiggling). This loose connection over time will break down one's lightning port on their phone so whenever you plug in your phone to another charger (without the dock) it will be loose and wiggle resulting in your phone not being fully connected and charging properly. My wife has an iPhone 6, hasn't used the dock on her phone, and her lightning port plugs in solidly as it should (when plugged in directly to a lightning plug) without any wiggle movement and you hear a click, my phone however no longer clicks when you plug a lightning plug into it and the lightning port is now loose. Luckily I bought Apple Care for my phone and I will be asking Apple to fix my phone and fully refund the purchase of this dock that ruined my phone's lightning port connection.

    228 of 247 people found this useful

  • 4.0 out of 5 stars

    LOVE IT BUT...

    • Written by Maricris M from Lynchburg

    I love it but it wont let me accpet facetime calls when im using the dock.. It has to be off the dock to take the call..

    68 of 79 people found this useful

  • 1.0 out of 5 stars

    Does not work with all cases-poor design

    • Written by Donna T from Lynn

    I bought the dock along with an Apple silicone case. All was well. When I decided to change cases, the problems began. The charging pin is not designed to work with all cases. As a result, 2 months later, I have a $50 paperweight, unless I want to take the case off everytime. Kind of defeats the purpose, eh, Apple?

    The look of the thing is fantastic but the practicality is not.

    Fail, Apple.

    81 of 115 people found this useful

  • 1.0 out of 5 stars


    • Written by Robert B from Plymouth

    I love the look of this thing but its beauty is only skin-deep. With no other physical support, the lightening port supports the entire weight of the phone. At just a few months old, my phone rarely will charge on it unless it's in the perfect position. Even then, vibrations will cause it to start or stop charging. Pretty irritating to wake up and see your phone stopped charging sometime during the night and you're at 7%. I'm not sure if it's now damaged my lightening port or the lightening adapter on the base is going bad. A serious disappointment for the $49 price tag. My next review will be on Apple's support as I'm going to take this in to see what they have to say.

    26 of 30 people found this useful

  • 1.0 out of 5 stars

    Hate it...

    • Written by Ponni V from Tampa

    I was a huge fan of apple and now I am losing interest in apple products.

    First Big disappointment - iPhone 7. When they remove one basic feature (Headphone jack), how would they not think easy alternate plans? This is ridiculous.

    Next disappointment - This Dock. After researching I bought this dock and was happy initially that I can hear music and charge at the same time. Just after 3 - 4 weeks, this dock started to give troubles. I couldn't hear properly, Volume is too low. Not charging properly. It was very frustrating and irritating after spending money on both iPhone and this dock. Very upset with the products.

    Apple need to think about it.

    25 of 31 people found this useful

  • 5.0 out of 5 stars

    Works perfectly

    • Written by Randall K P from Lewisville

    These iPhone docks work perfectly. Like some of the other reviewers, I originally thought the dock had caused damage to my lightning connector after using it for several months. So I wrote a negative review for the white version of this dock. Then I found out the problem was actually that lint had built up inside my iPhone's connector port. Once I cleaned out the port and removed the lint, the dock works perfectly once again. Unfortunately, I can't delete that unjustified negative review I had previously posted for the white dock.
    Take comments that the dock does damage to your phone with a grain of salt.

    21 of 25 people found this useful

  • 4.0 out of 5 stars


    • Written by taylor D from Pittsburgh

    i love this dock it holds my 6s plus perfectly on dock and my iPhone stays charged much more since it's so easy to just dock it. The only con is you have to hold the dock down when removing iPhone or the dock comes with the phone wish Apple made it so the dock was heavy enough so that doesn't happen. But other then that it's a great little lightning dock.

    21 of 27 people found this useful

  • 4.0 out of 5 stars

    Works fine with my 6s Plus

    • Written by Dennis B from Bothell

    Works fine. My only complaint is that you need to use two hands to remove the phone off the dock. I wish they would include some 3m or something on the bottom to mount the dock.

    21 of 28 people found this useful

  • 4.0 out of 5 stars

    It's perfect but price

    • Written by Seiheon P from Albany

    Rosegold is gorgeous.
    But the price is too high than features.

    25 of 38 people found this useful

  • 5.0 out of 5 stars

    Super convenient

    • Written by Maximiliano V from Ciudad de México

    I use the dock every night to charge my phone. It's on my bedside table so it's easy to charge the phone before going to sleep plus it looks really smart. Definitely recommended.

    13 of 15 people found this useful

  • 5.0 out of 5 stars

    Great for Work

    • Written by brock B from weldon spring

    Works perfect for my 7 plus - easy to connect iPhone and charge/use while working at my desk. Since the dock allows my phone to sit up I can easily read/respond to texts or emails. Would definitely recommend. Plus it looks nice and tidy.

    13 of 15 people found this useful

  • 5.0 out of 5 stars

    Great Charger

    • Written by Phillip B from Salem

    Works great and fits perfectly on my desk; I have been using it for about 6 months now without any problems

    16 of 21 people found this useful

  • 4.0 out of 5 stars

    Good compliment to iPhone

    • Written by Yong Yeon R from Weston

    Some may say it's a little too expensive for a dock, but you won't be able to find anything nicer than this dock - both from design and its functional perspective!

    14 of 21 people found this useful

  • 1.0 out of 5 stars

    Doesn't charge iPhone with a case

    • Written by Mitchell R from Chicago

    I recently purchased three of the docks and will be returning them ASAP.

    I cannot even use them with my iPhone 10 XS in its case. And I'm not going to repeatedly remove a case simply to charge my phone on this dock...

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Really smart

    • Written by Naser S from Minneapolis

    It's a taste of phone in advanced world.

    10 of 21 people found this useful