• 1.0 out of 5 stars

    Garbage

    • Written by Alex A

    Just as I suspected these are over priced over hyped headphones with a great marketing campaign. Don’t waste your money. I’ve had these about 3-4 months now and will randomly die mid workout even though they are charged. Ave your money and buy PLANTRONICS headphones.

    52 of 60 people found this useful

  • 1.0 out of 5 stars

    Keep breaking down

    • Written by Ali A

    After two months of purchasing my bowerbeats 3 broke down and I couldn’t turn it on , I send it to the shop they replace it with new one ,after a week it broke down again , I’m extremely frustrated and i am considering another brand

    39 of 44 people found this useful

  • 1.0 out of 5 stars

    No bass and flat sound

    • Written by Cheap S

    Very disappointing sound. Bass is non existent. I figured with “beats” headphones I would be able to hear some “beats”. I wish I had saved my money and bought headphones from another company...

    33 of 42 people found this useful

  • 1.0 out of 5 stars

    Dont Bother

    • Written by Catherine N from Joint Base MDL

    I am extremely disappointed in these headsets. I wanted them for so long to use during my workouts and was extremely excited when I got them a year ago. Since then I have had to send them in for repair or replacement atleast 3 times. They either shut mid workout even though they have battery life or wont turn on or charge at all. I expected so much more from an apple product. After having had continuous issues I thought they’d fix the issue or note they are not sweat resistant because they obviously are not. Once my warranty is up and they stop working, which Im positive they will, I will NOT be buying another pair.

  • 1.0 out of 5 stars

    Not swear resistant

    • Written by Paul V from SUWANEE

    I use my Powerbeats most at the threadmill. Been using it for 5 months without issues, then it kept on turning off in just 10 to 20 minutes into my run. I sweat a lot so this may be the cause as what I have heard on most complaints about this product. If I press the power button to turn it back on the LED on earpiece will just blink 3 times and turn off again. They are now useless for workout sessions.

  • 1.0 out of 5 stars

    NOT sweat resistant.

    • Written by Joseph G from Chelan

    This is probably the only review that I’ve ever written about anything but I feel like I should say something. Apple claims these are sweat resistant. They are not. I have gone through my 5th and last pair of beats. Every single one has died because of sweat. Every time I am assured that the problem has been fixed but every time I am disappointed when, after only a few weeks, they die again. The same way every time, without fail. The least apple could do is at least not market the product as sweat resistant. I appreciate them sending me free beats whenever mine broke but I am tired of having to continue this process over and over again.

  • 1.0 out of 5 stars

    Bad from the start

    • Written by Zack H from Phoenix

    I soon learned that sweating with these made them start to short out popping in and out and changing songs on me. The sweat runs right into the open controller on the cable. Now just 1 year later and the wire for the ear peace came out of the mold. Very unsatisfied for a $200 product. Don't waste you money.

  • 1.0 out of 5 stars

    Very Disappointing

    • Written by Moses L from Albuquerque

    Very cheaply made. The ear hook just snapped off one day while placing it over my ear and adjusting them. Contacted support and was told sorry that’s a repair issue and you’ll have to pay $99. No’s thanks if I’m going to shell out another $100 bucks after already paying $200 for these I’ll just consider another brand. What a waste !

  • 1.0 out of 5 stars

    Stand up for the customers!

    • Written by Skylar H from Bellingham

    Why is this product still for sale? These should never have made it past the testing phase. My powerbeats3 stopped working 6 months after my warranty was up and then tech support offered a $99 dollar replacement (plus shipping both ways and fees) when they only cost $115 many places now. I would love to give some constructive criticism about fit and features and all that, but the bottom line is that they were just garbage waiting to happen and apple does not stand behind this product. Buyer beware! Even if you don't sweat on them, and treat them nicely, there seems to be a slim chance they will last much longer than the warranty.

  • 1.0 out of 5 stars

    Very disappointed

    • Written by ANDRES O from Lakewood

    I purchased 2 sets of Powerbeats3 during 2018 holidays. I was excited to get the special edition olive green color from Target at the time. Summer of 2019, less than a year of owning both pairs, they stop working mid workout. I recall the Olive green color and Brick Red color (both special edition colors) stopped working while I was lightly sweating during weight lifting. I found it interesting both pairs did the exact same thing when they died during a full charge.
    First the Olive green just shuts off on its own. I check the Bluetooth connection on my phone and it is fine. I look at the headphones and they are turned off. I try to turn them back on but they flash white or red a few times and remain off. After a short while, they turn back on and i am able to connect to my phone. They then turn off again shortly after and the same problem persists. Eventually my Olive green pair completely died out, and wont even attempt to charge when i plug them in to charge.

    The second pair of Brick Red powerbeats3 did the exact same symptoms shortly after retiring my olive green pair. Shut off mid workout, wont connect. Connects after a short while and shuts off again. I am completely convinced these headphones are not sweat proof like they claim and it is no wonder they are in the middle of a lawsuit right now for false claims. I should of did my research, I feel ripped off for over-priced cheap quality headphones. I have a pair of $15 Skull Candies that have lasted longer. Apple should be ashamed of themselves.

  • 1.0 out of 5 stars

    Junk headphones

    • Written by Bernice B from Lino Lakes

    used these for running and gym workouts a little over a year they started to shut off after 10 mins or so. Tried resetting them, paired again to iPhone and same problem again. Warranty is 1 year so cost to repair will be 50% of original price ! steer clear of these headphones not worth $200 for time they work correctly. I’ll be buying a cheaper pair, if they don’t last you can at least afford to replace them over and over. I have a pair of Beats wireless over ear headphones and have had no issues that’s why I bought Powerbeats 3 what a mistake!

  • 1.0 out of 5 stars

    Horrendous !!!!!!!!

    • Written by Patricia L from Glenside

    Purchased 2 pair for daughter and myself. After a few months had to send both back for repair.
    The following few months had to send both back again. This year they won’t even turn on.
    Customer service doesn’t care about repeat repair. Very frustrating. Of course concern is not covered.
    I purchased a 14.99 pair of wireless headphones last week. They sound great and comfortable.
    Not all apple products are reliable/ dependable !!!

  • 1.0 out of 5 stars

    Honestly, 0 stars

    • Written by Gabrielle L from Sicklerville

    A COMPLETE WASTE OF MONEY! I bought the Powerbeats3 a little over a year ago and the sound in them is going in and out. These are not of good quality. I did the hard reset for the connection and nothing works. I called Apple today and they told me that it would cost $100 to get them repaired/replaced. Needless to say, I should have never purchased these, and should have stuck with ole faithful--BOSE.

  • 1.0 out of 5 stars

    Great for 3 months

    • Written by Daniel Q from Rocklin

    Was pretty happy, but after about 3 months the charge capacity dissipated and was unable to reliably turn them on, no red light or anything, they seemed just completely dead. Took them in to Apple and they were sent off, and miraculously the problem seemed to solve itself for the tech who looked at it, but when they were returned, I was yet again unable to power them on, meaning if Apple charged them to inspect them, whatever charge they had just disappeared during shipment I guess. In store I was told to go home and charge them, now that I have, it's clear their "on" battery life is at most a couple of hours, probably less. I've had better luck with earbuds that cost 10% of the price elsewhere and replacing those annually is still cheaper than these. Quality has apparently fallen off since my first pair of Beats (Mixr headphones).

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Keep breaking, never getting any powerbeats ever again.

    • Written by Diana H from GREER

    I had powerbeats2 for two years and got them replaced 3 times during the 2 year guarantee. Then got powerbeats3 hoping the newer model wouldn’t break that much, they lasted exactly 6 months before they broke down again. I got those from the USA, therefore can’t get them repaired or exchange for new ones here in my country, even though their two year guarantee won’t be over for another year and half. SO DONE WITH POWERBEATS!!! NEVER. AGAIN.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    still lasting

    • Written by Ariana M from Pittsburgh

    I got my beats a year and a half ago. they've lasted and sound still works, but i did notice the hook that goes around the ear does get loose over time. when they break, probably won't buy again because the wire would get stuck in my hair and i found it more annoying even though the sound is reallyy good. will probably buy wireless headphones next time

  • 1.0 out of 5 stars

    DO NOT WASTE YOUR MONEY - IT STOPS WORKING IN COUPLE MONTHS

    • Written by ROBERTA E from Odenton

    Worse money I ever spent with worse customer service and repair to the product. It stopped working randomly 2 times within a couples months of purchase and unhas to send it in 2x and now the 3rd time I went to the store because they told me next time I should do that and after the guy told me it was a 30min wait turned into 2 hours which it’s not worth of anyone’s time over a $200 headphones. You can’t troubleshoot and the product is garbage. You will be better w a knock off that you put in the trash when stops working. I sent to repair as it was the option offered and came back w same problem and they don’t care at all how much you paid and your expectations. worse product I ever bought from Apple.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Do not buy!

    • Written by Ellie B

    Not even a year of having them they just stopped working. I contacted apple and they replaced it. My second pair I’ve had for about a year and a half and both earpieces are broken off. Don’t waste your money

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Stay Away

    • Written by Jackie G from Royal Palm Beach

    I honestly thought they would last longer than the previous model but it didn't even make it to 2 years. It pretty much kept turning on and off. The warranty is only for 1 year and unfortunately the ear clips broke off.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible. This is the second pair that stopped working

    • Written by Federico C from CORAL GABLES

    The first pair I bought stopped working by not charging anymore and just flashing lights. Thankfully, they were still under warranty so Apple replaced them. However, the second pair they sent stopped working about a year later. This also happened to my friend at work for his beats. Terrible expensive product.

    1 of 1 people found this useful