• 1.0 out of 5 stars


    • Written by Mario A from Palmetto Bay

    My 3rd pair in 2 months just broke, im on the phone with Apple Support again. Ive wasted so much time sending back each pair and getting back a new pair. Ive never been so dissatisfied and disappointed with Apple. $200 for earphones isnt cheap, save your time and money. DO NOT BUY

    0 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by Thomas R from Adelaide

    The sound quality is fine from these headphones - nothing that you wouldn't expect
    The quality of the hardware though is very average. Mine have stopped working, and won't reset at all. Had them for <2 years and wouldn't have used them once a week. Zero chance of paying for a repair or buying again.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not Great at All

    • Written by Hayley B from Humble

    Not only do they fall out of your ear, but you also have to turn the volume all the way up to at least block out some noise. I know these aren't noise-cancellation earphones, but jeez. You can hear everything around you without issue, it's like the headphones aren't there unless you turn the volume all the way up.

    9 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by Daniel L from Fairfax

    Save your money. Never ending issues.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Low Volume

    • Written by Kylia D from Atlanta

    I expected so much more for the volume. They live up to the Beats aspect as the base is hard but the volume is low, lower than the Earbuds that came with my X. They look really nice but they don't feel comfortable. I'm a woman with small ears and not even the smallest ear plug felt right. I'd attribute the lack of comfortability to the awkward angle of the earplug, instead of being straight like most headphones, it slants. I also didn't like that the remote on the headphones is on the left instead of the right - it's like they were made for left-handed people.
    Overall, I'm very disappointed and will be returning them.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Control stop working and volume goes full power

    • Written by Jeroen D from Eindhoven

    The first Powerbeats I bought was a refurbished one and stopped working after 2 months, doesn't charged anymore. Now I bought a new one directly from Apple and was assuming that this should not break down but after two months the problems are starting. During a workout of more then a hour the volume goes full and sire get active on my phone. This is not fine is you are focus on a workout and you have to get worried about the music control. The sound quality is good but looks that for a workout with sweat it is not the right product. Also don't understand that the complains are there from the beginning and apple did not fix it or released a better product.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Total Fail

    • Written by Tom B from Austin

    Im on my second pair and gave them another try for the over the ear feature and also Apple has never disappointed me. They turn off for no reason, fail at the beginning of long workouts, and will cause you serious frustration in the end. Do not buy these, they are just bad.

    6 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by Nolan R from Chicago

    The rubber cord sticks on neck and pulls when doing interval training/running.

    If you sweat a lot, they will fall right out of your ear and just hang with the over the ear wrap.

    I tried every size earbud and each one falls out when doing circuit, or interval training. Unless you are not moving a lot, not worth buying.

    53 of 65 people found this useful

  • 1.0 out of 5 stars

    Very Poor Quality

    • Written by Ryan A from Hoboken

    I had to exchange these headphones 3 times over the past year and they just broke again...conveniently outside the limited warranty window so now I'm stuck with a broken pair. The first pair wouldn't turn on, and the rest of the pairs' playback/volume controls stopped working. I use these headphones at most 1-2 times/week during my runs and never use them in the rain. Awful quality for a product associated with Apple and for the price point.

    63 of 79 people found this useful

  • 1.0 out of 5 stars

    Worst thing ever

    • Written by Jack M from Oakland

    If you want a headache dealing with these then go for it , this is my third time having them replaced and its so bad you spend so much money on a item and they just keep messing up and now I’m just scared they going to break after it’s warranty is done and I’m going to be stuck with these headphones let’s hope the third time is a charm... but y’all be warm don’t waste your money on these ....

    113 of 152 people found this useful