• 1.0 out of 5 stars

    Worked for less than a month - ... very poor product

    After just one month of use the device does not turn on any longer. Tried a few resets,after finding the method described on the internet without any effect. Complete waste of money! For such an amount you expect something that works!

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    I bought these because I really liked the powerbeats2, but these beatsx stopped working after 3 weeks I spent $150 on low quality headphones I’ve had $20 skullcandy headphones that have lasted me 6 months I’m extreamly disappointed with these beats. Don’t buy them, I should have listened to the reviews I read before buying them.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    I was super excited about these earbuds. They were a perfect match for my iphone and they fit my iPhone charger. I love how leightweight they are. Doesn’t feel like a dog collar is around my neck. Perfect! But my excitement quickly faded. After only a month they malfunctioned. My first thought was, no way! These things cost way too much money to have issues this soon! With much hesitation I brought them to the apple store to get them repaired. They worked fine for a few more months until they malfunctioned again. In all of 6 months I’ve had 2 malfunctions. I’m done. $150.00 down the drain. Beats will never get another dime from me.

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    Not reliable

    After eight months my pair have stopped working. Battery is 100%, firmware 7.0.3. Beats Updater recognizes them, but as soon as I unplug, they won't power on, and I can't reset them. Don't buy.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    I didn't listen when people said these stopped working out of nowhere and I bought them anyways. MISTAKE. I just got them in the mail a few months ago and they will no longer turn on. Nothing will work. Do not waste your money.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Multiple returns/too easily damaged by moisture

    The smallest amount of moisture will cause damage to these headphones. I am on my second pair currently and am literally reviewing this because my left headphone just went out - I am walking in very light rain with a hood on. I have had this second pair for 3.5 weeks after I warranted out the first pair due to the power button not working due to - you’d guess it - WATER DAMAGE. I use these to work out. I’ve never dropped them in any sort of water. It is incredibly frustrating to have to return to the Apple store for my now THIRD pair. It is NOT worth it

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Overpriced junk with connectivity issues

    I am on firmware 7.0.3, the latest version. My iPhone 6 is running iOS 11.0.1, also the latest version. My BeatsX randomly refuses to connect to my iPhone when I power it on. I have to kill the headphones and attempt 3 times or so to get it to connect. It's incredibly frustrating. I'm not buying any Beats products again.

    5 of 6 people found this useful

  • 1.0 out of 5 stars


    The BeatsX will not pair to my MAC nor my Ipad. I have tried everything and they still wont work. Don't get them they are just terrible.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Do not buy!!!!!!

    Do not buy had these for less than 6 months they will not charge. They stopped working after a workout looked for solution online and so many people are having the same issue. They are not worth the money or hassle. Do not waste money on inferior tech priced high!!!!

    7 of 9 people found this useful

  • 1.0 out of 5 stars


    This product is rubbish. Wireless was really liberating at first, but its sound quality is absolutely abysmal. It’s worse than the standard Apple EarPods. I did not get a faulty product; it’s just bad. Your music will sound like an airy, metallic disappointment. It’s sound reminds me of Apple’s earphones before the EarPods. The slightest brushing movement of its ‘neck’ wires against clothing creates a nettling whishh-washh noise. Your steps will immediately be amplified, like in an echo chamber, with these earphones on. What bass? Deep tones? Nonexistent! I’m an ardent Apple fan. I actually loved the EarPods. They’re easy to maintain; no flimsy rubber ear tips; they happen to fit me perfectly. I’d say buy the AirPods if you want something wireless. The only redeeming quality of the Beats X are its colours and the way they easily clip into place when you hang them around your neck. But earphones are earphones: First and foremost, they must sound good. The Beats X does not.

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    For the price you would think...

    They would last longer than 2 weeks. Today the power light started flickering and acting spastic. Connected to Apple chat support which itself is a pain - three sessions disconnected in the middle (used two different browsers, I think it was on Apples end). They are definitely toast - tried to make a call and they disconnected half way through (yes the battery is charged). I'm thinking the power switch is faulty based on the way the lights are flickering. Oh yeah and to go in and exchange these $150 ear buds I have to make an appointment at the "Apple Support Bar". First available appointment is Sunday 4 days from now. What a joke - I should just be able to go in and exchange them. Apple is driving me nuts.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Absolute rubbish

    Tinny, distant sound. Not dissimilar to hearing AM radio blast through a closed car window a block away. No base at all. I'm no headphone snob, but I spent 10 mins using them before returning to my 10 year old, wired iPod headphone with the buzzing, failing electronics and no volume adjusters on wire, cos they at least had existent sound balance. If I'd bought the beatsX rather than winning them, would 100% return for a refund immediately. Complete garbage. Don't waste your money.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    sound quality terrible, cords too long

    I was really looking forward to these but they will be going back. Sound quality is terrible. Flat and tinny. Tried all the EQ settings on the phone but none were acceptable. The corded earbuds that came with the phone sound much better. The cords on these are also several inches too long for me; it's annoying how they stick out. There were no demos at the apple store, only option was to buy them with the promise I could return them within 14 days if not satisfied. I would not have bought them if I had the chance to try them first.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Phone calls are hit and miss.

    Purchased these less than a month ago. They were great the first couple of weeks but a few days ago began generating a crackling static noise during phone calls. Person on the other end cannot hear through the static. If I change the audio to the phone built-in speakers, the noise goes away. These are my 3rd BlueTooth headphones (I have a set of Bose SoundSports and Beats PowerBeats 2) and hands down I've found the BeatsX to be the worst for phones calls.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Not worth the price

    After 5 months of use, it stopped working. Did a hard reset, didn't work. I would not recommend these. Apple is charging me just to get them fixed.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    no bass, tinny sound -- seems to be bad design.

    Got these as part of a promotion when buying a new iPad Pro. Now I know why they are giving them away-they sound awful. At first I thought I got a defective pair. So I got online with Apple support and they agreed to send them back for repair. They sent back a brand new pair which sound just as bad as the original. The headphones that came standard with my iPhone sound significantly better than these. Doesn't make sense.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Too many problems

    Keeps turning on by itself and the battery doesn't last long.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    bad product

    the worst thing in this earphone Beatsx that it doesn't answer the calls automatically when you separate the magnetic pods more worse that even the 2 pods are attached and you start your music or even Facebook, still the sound goes to the earphones instead of the phone speaker....it's a disaster how they make such product without thinking of how people will use it not to mention the cheap quality of the product, the plastic and the wires are so cheap and looks like a product of $20 not $150

    4 of 10 people found this useful

  • 1.0 out of 5 stars

    Beats X is a NO!

    I have been looking forward to the Beats X for a long time. I finally bought tem last Wednesday. A waste of time and money. These things will not say in my ear no matter what I do. Therefore I will return them tomorrow. I'm going to try the Air pods next. I hope that they won't fail me.

    3 of 5 people found this useful

  • 1.0 out of 5 stars


    I bought it last saturday and then today it broke. So disappointed and wasted of my money. Never buy a beats product again.

    4 of 4 people found this useful