• 1.0 out of 5 stars

    Battery life of 8 hours is a JOKE

    OK, I've had these for a little over a year, but they just don't last long at ALL... I doubt I get two hours now. When they were new, I certainly didn't get more than four, maybe five... they sound good, they're convenient, but don't count on them lasting long when you're actually using them. I'm very disappointed.

  • 1.0 out of 5 stars

    Won't pair

    These headphones have great sound quality. However, I can't appreciate the sound because these headphones never successfully pair with my computer or my phone. Once every 2 days they seem to work, and I have had to reset them at least a dozen times. Even after resetting them, sometimes they still don't connect. If you want earphones that require little to no setup each time you use it, don't buy these.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Junk

    Like so much of what I have read here. bought these 15 months ago, all of a sudden they just quit working. No water, no impact...and no warranty. Fool me once, won't buy any Apple peripheral products again!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    great until a couple months later

    I got these at the beginning of august and now one month later they dont work anymore. i dont workout in them or anything. i take care of them well and now they dont work at all. They were great while they lasted.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Skip and go for the Powerbeats

    I purchased the wireless Beatsx and am incredibly disappointed in this product. I’m an advocate of Beats, and I have both the wireless Studio headphones and the wireless Powerbeats. I purchased these Beatsx for a more comfortable ear option, especially during sweaty workouts. I feel that Beats have failed me for the first time by sacrificing their premium sound. Highly recommend paying the slight extra and opting for the Powerbeats, since these Beatsx sound comparable to the Apple earbuds included with your iPhone. Though as usual, the packaging and out of box experience is superb, I just wish the Beatsx were on the same level as the rest of the product line in terms of audio quality

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Very poor sound quality

    I was really looking forward to using BeatsX and now I regret buying them. I was so surprised that you can hardly hear any bass. I expected extraordinary and now I thing my Chinese wireless headphones have much better sound quality. Changing ear tips didn’t help, adjusting eq didn’t help so my only idea is to sell them at eBay.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    Purchased these and after using them six or seven times they stopped working. Wouldn’t recommend them at all.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Don't buys BeatsX

    After 1.5 years use, my BeatsX has stoped working all of sudden. Multiple reset, Apple customer service calls, and Apple store visit were totally waste of my time. This power issue seems to be very common and notorious.

    Beats is under Apple. But Apple seems treat them separately when it comes to this kind of quality issue. I can't understand why Apple acquired Beats when they can't control the product quality. Strong disappointment from Apple.

    Don't buy Beats.

  • 1.0 out of 5 stars

    Rubbish reliability - buyer beware!

    I actually like these a lot, so was somewhat surprised when they stopped charging after 6 months. I returned them, and after several weeks, I got a repaired pair for free. However, just out of the warranty, the same thing happened again and now Apple want $98 to ‘fix’ them again. This is a no brainer for me; why would I spend this much money, when they will probably break again. I looked after these really well and it still happened. I will be looking elsewhere for my next pair of Bluetooth earphones.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Won't ever purchase another beats product again

    I used to love the beats headphones. I invested money in these because I was looking for good sound and bluetooth features. Not even after a year of purchase one headphone stopped working, took it back to Apple and they presented me with "new" ones. They claim that you can get 8 hrs from a film charge or 4 hours with a 45 minute charge. I'm lucky if I can get 2 hrs after charging it for well over an hour or more. I'm disappointed and will never buy another product of Beats again

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Button casing broke, $79 to fix

    Purchased these as a gift for my daughter less than a year ago. Under normal use, not even workingout or anything strenuous, fell apart at the control button. I sent it in for repair and was told it was not covered and would cost $79 to repair the control’s casing. I have been a loyal Apple customer for years, even purchased the Beats Pill (which was recalled, I know, I know, fool me twice...). My daughter’s going off to college maybe I’ll pass on the “free” Beats that come with her laptop, they may cost me more in the end.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    I had the beats before and was ok... and I wanted try this beats X, I was using with a Samsung and I thought the sound was not so good cause the phone, until I try on iPhone... sincerely super disappointing... the quality of the sound is not good or clear... unfortunately I can’t return... but I’m not going to buy beats anymore..

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not working properly

    I had these for almost 2 months but now everytime I try to connect, it turns off or turns back on and sometimes I move it in some angles in order for it to turn on and now idk what to do with it cuz it won't stay on..

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Dead in only 23 days!

    My son loved these. Loved. But after having them for only 23 days, the red and white light flashing issue arose. Had I learned about this issue, I would have never spent this kind of money on earbuds, or earDuds I should say. Better off finding a cheap pair for real.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY

    Basically, I got the beats X headphones about a month ago because my old ones broke and I heard that these were good and worth the hefty price of $150. Well, I was wrong. I got these headphones not even a month ago, and they're already broken. I have no idea why or how. And I don't believe it's my fault because I've barely even used them this one month that I've had them. Do not waste your money! You're better off getting $10 ones from Walmart. And if you do, make sure to keep the receipt in case they break and you have to send them back to get repaired. Otherwise, they will make you pay (yet again) for the repairs.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Not durable

    I thought paying more for a pair of headphones would provide me with a few years of use. Instead the battery is dead after one year and it will cost more than half the purchase price to repair them now. I recommend against purchasing these.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Highly Disappointed

    I have had my Beats X for less than 24 hours. I have been highly disappointed with the product and the store experience overall.

    Pros:
    -Quick Connectivity
    -Cord is Comfortable
    -Multiple adjustment accessories
    -Quick Charge (5 mins)

    Cons:
    -Battery Life
    -Sound
    -Ear Bud Comfort

    The headset connects fairly quickly and seamlessly between my iPhone 8+, iPad Pro, and MacBook Pro. No issues there. I like that the box came with multiple earbud adjustments, however having smaller ears, I have yet to find a comfortable spot. I turned on the Beats X with about 95% battery from the box. I used the headphones to test out the sound for an hour and then promptly turned them off and was at 85%, which seemed 'ok' for 30-40% volume. I turned them on for a work call this morning and the battery showed 13%. I performed a hard reset and it went down to 11%. I performed a 'quick' charge for 5 minutes and the battery is only up to 20%, so I do believe I received a defective device. Highly, highly disappointed in the battery life. The sound is also lackluster. I have a pair of AirPods, but will also be returning those as I do not like the comfort or the sound on those either. There is not enough equalization between frequencies on the Beats X. I wanted to enjoy these, but I am disappointed by the battery life and sound quality. Will be making a return and purchasing something different.

    2 of 5 people found this useful

  • 1.0 out of 5 stars

    Not worth it

    I just had my beats repaired about a month or 2 ago. I was told that my headphones had been replaced with a new pair and yet these "new" beats haven't lasted a month. One entire side has a short and rarely works. Is this what happens with repairs they just recycle broken headphones? This is my first and last pair of beats and although I really liked them they're not worth the hassel. I tried an update on these "new" headphones with no success. This whole experience is disappointing.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Clearly a marketing gimmic.

    Dre should be ashamed to associate with such terrible sound. OMG they sound like an am radio from the 70s. If they won’t take them back I will throw the two pair I bought today...away. Sad sad sad. Feel good look good, sound BAD !!! Apple ear pods are 5x the sound. Shame on you all!!!

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    Very dissapointed that my headphones stopped working after 1 year.

    I was very pleased with the quality of the headphones but was very disappointed when they broke down after having them for only 1 year. I purchased on 5/10/17 and they stopped working on 5/14/18. Now I have been told that I need to purchase a new pair or replace the pair for $80.00 which is ridiculous since I take very good care of my headphones and they stopped working due to something defective with their product. The fact that they stopped working after a year does not make me feel confident in purchasing or replacing because how am I guaranteed that they will not break down after a year again.

    7 of 8 people found this useful