• 1.0 out of 5 stars

    Bad Sound Quality

    I switched to these because I lost my pods. The sound quality is horrible. Yes they get loud, but u have to shove them down your ear to hear some bass. Then when you hum, you can hear yourself...terrible sound quality...when you switch between the powerbeats and these, you can tell the difference...horrible.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Am giving up...

    Worked for 2 months and then died. Was told a new replacement pair would be with me in 3-5 working days. It took nearly a month. No update or explanation as to the delay. 2nd pair have only lasted two weeks. Much the same as my beats x, I'm giving up.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Do NOT buy these - even my replacement pair didn't work

    This is the first review I have EVER written and feel so negatively towards this brand that I just had to say my peace. This is my 3rd Beats product that has given my problems, and honestly, it's my fault at this point. I can't wait for another company that actually makes a decent product to come in and wipe these guys off the market. The first few weeks I had the BeatsX they worked fine, then just stopped working out of nowhere. They wouldn't turn on at all and wouldn't charge. I sent them back to Apple who sent me a replacement and even the replacement pair doesn't work. Same issue, they won't turn on and won't hold a charge. This company and their products are total garbage. Don't waste your time.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    unreliable

    I really had nothing to complain about until my fist pair stopped working. Now it looks like I'm going to have to get a second pair replaced because I'm sure I won't be getting a refund. If you like having to replace earbuds every couple months go for it!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Stopped working

    After a month of normal use my Beats X completely stopped turning on. Now all that happens is the light flashes red when its charging. I've tried resetting it, but to no avail. Disappointing because I enjoyed them up till this point

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Quit working in 4 months, used half a dozen times.

    Overall design is nice, sound quality is great but they quit working in a very short amount of time. Will no longer connect to any device...

    Apple customer service offering to fix them.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    This be a DO NOT BUY

    I loved my BeatsX for the first two weeks - then today I only get three short white blinks when trying to start them. Attempted to reset them per Beat's website, to no avail. Get five long red flashes, then back to three short white flashes and nothing. Searching the forums, turns out tons of other people are having the same issue - from $150 headphones. I have had mine about two weeks and had just tossed out the box yesterday. Now the fun games of having Apple Support be snobbish and tell me I'm "stupid" of course the headset has to be working. -- I like the Mac, the iPhone, and the iPad, but I'm stopping buying anything else Apple. They used to make top of the line products, now they only have top of the line prices.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Beatsx the worst

    Have had the Beats x for better part of 6 months and they are the worst. They wont hold a charge and fail to connect to my iphone 7 on a regular basis. I constantly get a red error light and no amount of charging will help. Bought a $25 pair of budget on Amazon and they are flawless in connection and charging. Steer clear!

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    My new Beats X were great until they just stopped working!

    I would like someone to contact me about my new Beats X headphones. I have owned them for 2 months and they suddenly stopped working. I am very disappointed in the quality for the amount of money I spent on these.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Battery doesn't charge anymore, just a month from I bought

    Just a few weeks after bought it, I have tried to recharge it, a red LED is blinking forever. I have waited one-hour on charging, but the red LED still blinking and the battery have not charged yet. I have thought there is a problem on my BeatsX. I payed $150 in this earphones and cannot use it. Absolutely disappointed.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Horrible user experience

    I bought these as a dedicated set of headphones for running. What has ensued during my ownership is nothing short of not quite ready for primetime.

    I am able to use this headset for one single use. That is I charge, turn it on, pair it, and everything works great. Then I turn them off. When I go to turn them back on, long story short, I have to delete their profile from my phone and re-pair them so everything works again. If I do not delete the profile and re-add them, when they turn on, they aren't fully connected to the phone. You get no headset icon in the status bar. But when a phone call comes in the phone app thinks the headset is there. If I choose the use the beats on the active call, the connection never gets made. A timeout is reached and then the phone call reverts back to phone. While these are in la la land, I am able to turn up other bt headphones and they work fine. the issue is this headset. Once I delete their bt profile and re-add them, they're fine again until I turn them off.

    This product needed significantly more testing. This should not happen. By contrast I own the Beats Solo 3 and those are phenominal.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Broke down completely!

    Less than 2 months out and the earphones broke down. Nothing could fix it. Apple store provided a replacement, which I ain't sure if I'll be getting a new or a refurb! disappointed. May be I had the defective piece. Lets see how long the replacement goes on for.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    3rd use and it's dead

    My 3rd (and last, this time for sure) Beats earphone and again I am disappointed. Bought Beats x two months ago and after 3rd or 4th use it is simply dead! No lights on, no charging! Absolutely frustrating.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Stopped working in less than a month

    First and last Beats. I liked the design and sound, I was really liking them, but all of a sudden stopped working. The earphones are dead with less than a month of usage....I was expecting more $150. As a huge Apple fan, I feel very disappointed!

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Awful

    This may not be a problem for others, but I could not get the earbuds to fit. Tried all three sizes and none of them worked. As a result, they are uncomfortable and the sound quality is terrible.

    7 of 15 people found this useful

  • 1.0 out of 5 stars

    Earphones Cause Pain - Smallest Tips Too Big

    I wanted to love these. The build quality is great, and I am impressed with the size of the earphones, and their battery power, however I am not impressed with the rubber ear tip sizes provided with the product. Other earphone brands - such as JAYS, for instance, provide more sizes to customers. The smallest size ear tips are still too big for me. After 10-15 mins I started to feel pain in my ear canal, and after 40 mins I had to take them out because the pain was just too much. The pain in my ears continued for a further hour after I had taken the earphones out. SO disappointed! I will have to return these earphones. I spoke to Apple Support, and I was told that I may have to purchase 3rd party tips from Amazon. These earphones cost AUD$199 - which is pretty expensive - why should I have to pay a lot extra (it ends up costing AUD$30++ after currency conversions, tax, and shipping to AUS) for 3rd party wing tips that may not even fit the earphones or my ears properly.

    I have looked everywhere to find out where I could leave product feedback for the Beats X, however am unable to find it. I was directed to the Apple website to leave feedback, however there isn't a section for leaving feedback for Beats products. I just wish they offered more sizes with the earphones - particularly for people with smaller ears!

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    They're not well made

    I've only had these for a month and they're already not turning on, and they also can't be reset. They constantly show red when charging but they don't turn on even after being charged for hours. I didn't expect this product to be perfect but it doesn't work at all.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    stay away until the Dr improves them

    Needs work on sound quality lacks bass, but I love the tech W1 chip is awesome. So until then i"ll stick with the Apple Airods

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    Freezes My Phone

    When I first got it I immediately tried to connect to my phone due to how easy it seemed to be but, to my surprise it froze my phone. I got home thinking it was a bug and tried again. After waiting a few minutes to unfreeze itself my phone restarted so I decided to turn off the Beats X and my phone magically unfroze. It only freezes when it is connected to the Beats. I don't know if the problem is my phone or the Beats.

    8 of 20 people found this useful

  • 1.0 out of 5 stars

    I really wanted to like these

    Ever the gadget freak, the demo set instantly connected in the Apple Store, great sound. I was sold. Took them home, read the instructions, charged them up, and… zilch. Would not connect. Period. I'm not new to Bluetooth headphones. I have the AirPods, Jaybird X2 and SoundBlaster cans. Although the last two aren't instantaneous like the AirPods with the W1 chip, I've never had any issues connecting. These? Nope. Tried six ways to Sunday. Probably a defective pair. Returned, did not want to take another chance. Going with the X3 instead.

    11 of 18 people found this useful