• 1.0 out of 5 stars

    Won’t work after a month of owning them

    I bought them at Best Buy. They worked great for a few weeks and then they wouldn’t charge or play. I found all the troubleshooting tips and videos and still don’t work. There seems to be an issue with the battery. Time and time again this seems to be the complaint. Hopefully enough people complain and they design a better product.

  • 1.0 out of 5 stars

    Do Not Buy BeatsX, I am 3 pairs in

    I am currently on my third pair of BeatsX earphones. I absolutely despise them. My first pair came in the mail from Apple.com, and worked for 5 days and completely stopped working. I took them into the Apple store in person and got them exchanged, and then the same problem occurred 10 days later. I then became heavily busy and unable to return to the store for quite some time. For about 5 months I was out of a pair of earphones due to the low quality of BeatsX. I recently took them back to the Apple store and received a replacement. I only expect the problem to perpetuate.

    Do yourself a favor, and do not purchase this product.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THESE THEY ARE GARBAGE

    Had these for one year and have had to have them replaced 3 times now, 2 times for them completely not working and one time for the volume button not working. Beats/ Apple should be ASHAMED of themselves for selling such a piece of garbage to customers, especially for what we paid. The warranty should be extended on all of these, I looked online after the first incident and hundreds of people were having the same issues. Waste of my money.ZERO STARS

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    Initially I really liked them, but the first pair broke down after two months, and my replacement pair sent straight from Apple also broke down after 8 months. If you Google "BeatsX not charging" you can find many people who have experienced issues -- and the endless troubleshooting which is like an extended game of bop it. Because it's been almost one year since I purchased the original pair, Apple will only stand behind the replacement pair for 90 days. That tells you how much Apple believes in this product.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    No bass, stopped working after 7 months

    Title sums it up. These were ok as far as form factor and ease of charging. But the sound likes punch and they just stopped working after 7 months of use.

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    weak

    Wow -- $150 ?? These suck -- decent quality manufacturing, alas at full volume a total fail -- unusual for Beats -- these are garbage for the money

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Replaced 4 times in 9 months

    These headphones have a lifespan of a couple months and then the audio/ sound goes out. After having them replaced four times, I'm fed up. I thought buying from a such highly praised brand would have ensured the quality of these headphones. PLEASE DON'T BE FOOLED! If you are looking for temporary headphones which will need replacing every 2 months, you have come to a great place. If not, don't buy these.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Beats are garbage

    I bought a new iPhone and with them I spent the money on what a thought was good headphones. I have now owned two pair. Both have been horrible. I will never buy any beats again. In comparison to Bose headphone for the same money. Don’t even bother with beats. Complete garbage

    3 of 9 people found this useful

  • 1.0 out of 5 stars

    Stop working

    After a week, my Beats X stopped working. At the beginning I couldn't turn them on and afterwords I couldn't even charge them or either reset them. I'm so disappointed since I invested that amount of money. Never buying Beats again. Don't be fooled.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Lasted for three weeks. Not recommended!

    I got these beats x to use on my commute and they worked very nicely for about a week, but then they started having problems with one of the earphones loosing most of its volume, I corrected this a little with the sound balance on the accessibility panel in my iPhone settings this worked for about a week but then the same earphone lost all volume. These seem like a great product on paper but they are rubbish and they will not last.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Only will work for 2 weeks

    I have always been an Apple product user and decided to splurge on the powerbeats3 for my workout headphones. The first 2 weeks were great and I loved the product. Soon after the battery life would suddenly die and they would no longer connect to my phone. Luckily, the support team was able to send me a new pair which once again worked great for a couple weeks. Now they are disconnecting after only 15 minutes of use and will simply not connect despite the head phones being fully charged. I have been told from the support that they will send me a new pair, but Im not confident the next pair will be any different. I have had a number of Bluetooth headphones from less notable companies and for much less money, but by far the beats powerbeats3 have been the most unreliable and worst electronics purchase I have made. To make matters worse the support team is unwilling to express my complaints to a manager. Looking at the products site they have an overall review by customers of 1.64 out of 5. I wish Beats would make things right and offer us a refund. extremely frustrating!

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    Great ear buds and all, but i wouldn't invest in them after a month the right earbud stopped working, and the same thing happened to a wired pair a year ago so i wouldn't spend the money on something that won't last a second month when Samsung or Apple or other quality brand will inevitably last longer

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Total rubbish

    I got my beats from EE to pair with my iPhone X. I had them delivered ON the 23rd December Tried to use them on Christmas Day spent 2 hours on Apple chat trying to get them to work. They have never worked. I have contacted Apple again via voice call followed the steps. Still don’t work. now on the 11th January they still do not work. It should be easy to pair with the iPhone they’re made by the same company. Heading to Apple store on Thursday hopefully they will do something about it. I’m losing faith in Apple products nothing but drama to get anything to work as it should these days.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Dont waste your money

    I was excited when I first got my beats but little did I know the quality of it. My headphones constantly turns off whenever I'm using it at the gym. I tried rebooting it constantly and at first I thought it was my phone and I updated my iPhone just in case. It constantly turns off randomly. Save your money and purchase a different brand!!!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Wouldn't even turn on

    Just got home... took them out of the box... will not even turn on. Heading back to store tomorrow to return and buy the new Vmoda's instead.

    2 of 5 people found this useful

  • 1.0 out of 5 stars

    Design flaws

    When I first got the neck buds I was super impressed. The pairing was a breeze. Just hold it by one of your Apple products and it gets paired with all of them. Amazing. The sound quality was pretty good, and I liked the neck band. However, after 3 months I took off the rubber earpiece to clean them and a gentle wipe broke the mesh that protects the electronics from your earwax. Sent it in for repair and they claimed it was my fault and wanted $79 to repair the little fabric disc. First of all, I would expect a better design from Apple--- my $10 Skullcandy buds have metal meshes that prevent this from happening. On top of that, they wanted to charge through the roof to fix something that should have been covered under warranty. Stay away from Beats. I have a pair of Bose Soundsport buds now that I would highly recommend to get instead.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Needing repair after only 9 months

    I just sent these in for warranty repair after less than 9 months of light use. No water damage, no abuse, nothing. They just won’t turn on or charge. I don’t feel optimistic that I will get them perfectly repaired for free. I purchased the Beats 3 headphones first and they were stolen from a locked locker at school because they were so popular last year. I’m now out almost $400 and still don’t have a working pair of ear buds. For this ridiculous amount of money, I expect a decent product. I have broken only 1 pair of FREE Apple earbuds in 11 years and even those still work most of the time. DO NOT BOTHER! Get something cheaper and higher quality. Very disappointed and I’ve lost a small fortune for nothing.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Name Brand

    This product gives the impression of being a premium product when in reality the product is nothing but a name brand set of earphones which fails to deliver the good, wholesome, deep sound that the commercials and promos seem to portray. The only reason why people buy this product is that it is endorsed by a rapper who slapped his name on a third party product to make a ton of money. The tinny sound makes one regret buying them altogether, easily any Bose product tops this brand. The product is not worth the money or the work to get the money.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Save your money

    They sound no better than your average Walmart headphones.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Do not buy.

    I've always had Apple products––It's all I buy. With that being said, I would strongly suggest looking at different bluetooth headphones. Sadly, Apple has some major quality assurance issues with this product. I use them on my commute home and I've had issues with two pairs. Apple replaced the first pair, and the ones they gave me stopped working shortly after. It's a shame that there isn't any additional warranty on this product. If they stopped working with the little I put them thru, I couldn't imagine these headphones lasting very long especially if you work out.

    4 of 6 people found this useful