• 2.0 out of 5 stars

    not recommended for the price

    the headphones are decent but overpriced. you can't skip forward/backward a track, you can't rewind a track. it's not sweatproof. the sounds are flat but the bass is impressive. good Bluetooth connection and no sound delay. it cannot connect to two devices at once. fits securely. passive sound insulation is great.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great headphones but poor durability

    Received the beats and loved them! However, just outside of the warranty time they have broken and won’t charge. Customer service quotes 85 bucks to repair. Great headphones while they lasted but the fact that they broke this soon without any harsh treatment. I am giving 2 stars.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    No no no

    For the third time in little over a year the same thing keeps happening to my beatsx, I wake up to them not working. It just flash a white light. I tried to reset, I even downloaded the new software and nothing worked. I put it on the charger and it looked as if it was charging a few minutes later it started flashing red and white and when I took it off the charger it won’t come on completely. Apple talking about I have to pay $100 for a new pair for what? Only for a few months later for it not to work again. I’m not the only person this happened too. Smh I will never buy anything from beats by Dre again.

  • 2.0 out of 5 stars

    No functional

    The sound quality is par at best for what’s on the market for headphones. The ear bud sizes are either too big to be comfortable or too small to stay in your ears properly. I had an earache for 2 days after the first day of using them with the default ear bud. Not worth 150$ to have to battle to keep something in your ears.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great! Until they weren’t

    Absolutely loved these beats earbuds...better than jaybird...until my right ear just quit. This happened 2 weeks after the one year warranty! My jaybird earbuds are still taking the abuse. Oh well, live and learn.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Disappointment yet again...

    I have my BeatsX just over year and they failed to turn on one day. It seems from a quick online search that this is a common problem.

    The reason I am not giving this a one star is because the earphones have served me well but not nearly long enough. This again is another Apple product that will have to be tossed in the bin. Shame.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Lots of trouble connecting for phone calls.

    I can listen to music and movies just fine. But for whatever reason, it has the hardest time connecting audio from phone calls. I have to switch the output to Phone or Speaker. But selecting BeatsX just results in absolute silence, even with the audio maxed out. I’ve already tried resetting the Beatsx as well as exchanging it. It just seems to be a flaw with the design.

  • 2.0 out of 5 stars

    Stopped working one week after opening

    I cannot tell you how much I hate the BeatsX earbuds. I have owned Beats Studios and Beats Solos, but these are HORRID. I wanted something light in weight and easy to run with so I bought these. Within one week of me opening the box they would not work. I have already sent these back for a return!!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Lasted 6 months

    The product itself was good - high quality cordless headphones. I go to the gym every morning and Bluetooth headphones are the way to go. However, after daily use the wire that connected my beats began to tear and no longer played music out of the right headphone. This was also happening in the same spot on the other side, so I knew it wasn’t from me accidentally tearing them. I took them back to Apple (because they are still under warranty) and they told me that was it not covered. While the products original design is not faulty, the product failed to perform for a year after purchase.. They asked if I would like to replace but why would I pay $79 for headphones to last 6 months? The damage is from regular use, so I can only imagine a new pair would do a similar thing. Both customer service reps I spoke with were nice, but can only work in the bounds of Apples warranty. Needless to say I will not purchase another pair of headphones from Apple and if you want your product to last, I would not either.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Great when they work

    I’ve had 2 BeatsX and neither has lasted more than 6 months and I take good care of them but when they work well they are brilliant

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Not reliable

    Like others, I enjoyed these headphone while they worked. My first pair lasted less than two weeks. The battery died and I was unable to recharge them or reset the headphones. The second pair lasted about a year but then the right earbud suddenly stopped working. It has no sound at all. I treat these very well. They are in the case when not used and I typically only use them at the gym 3 times a week.

    If they didn’t keep breaking, I’d give them 4-5 stars. The sound quality is good. They come with a variety of earbud and wing tip sizes to customize your fit. However I think the cord is too long, there’s a lot of extra cord hanging around the neck, and the case it comes with is not very easy to use or protective.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Not Worth It

    Chord is too long, gets in the way. For the buds to fit comfortably secure in my ears I had to press them in such that I felt pressure. They very easily popped out when I was lifting weights and every time I adjusted the volume the bud would pop out. Not worth $120 (bought them on sale.) Used them 3 times before cuz I wanted to give it a chance and by that time I wasn't able to return them. Rip.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Keep Breaking

    I’ve had probably 5 pairs of these because I have to keep replacing them. When they work, they’re great and the sound is awesome. However, these are probably the most untrustworthy earphones I’ve ever had. On the first 3 pairs I had, the right ear completely lost sound, so I had to go through the inconvenience of replacing them each time. Now, both ears are functional, but the Bluetooth connection cancels out after 5 minutes of use. I have to reset them every time just for an additional 5 minutes of listening time. I do not recommend these unless you get satisfaction out of dealing with Apple customer service more than listening to music. Incredibly frustrating and unreliable. I want a refund.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Sound is tinny and cheap

    If anything, given Beats reputation to be bass heavy I was really taken aback. I cannot a satisfying low-end out of these unless I physically push against them towards my temple with my fingers. The iTunes equalizer is no help. Trying to increase lower frequencies only results in clipped and muddy sound.

    Honestly, my wife's cheapo $25 Bluetooth headphones don't sound much worse. You're paying for hype, not quality. Avoid or at least save your money and buy a less expensive pair of headphones.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Third pair in 3 weeks

    My first pair didn't work right from the start - one of the headphones kept cutting in and out. Exchanged them 2 days after buying them for a new pair. Three weeks after that exchange, my second pair stopped working altogether... they wouldn't even turn on. I'm now on my third pair and really hoping this one will actually work. On the bright side, the sound quality is decent and the microphone is great for phone calls.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Disappointing fit and form

    Let me start by saying the sound is great. Beats as always makes awesome sounding gear, these are no exception to that rule. I hate the cord that connects the ear buds though. Anything that brushes up against the cord resonates into the headphones. When I run with these headphones, I have the consistent sound of the cord bouncing against my neck resonating over my music. If I'm wearing them while sitting, I can't eat with these headphones in, the sound is so awful.
    The cord is also weirdly unruly. Either running or at the gym, the cord will occasionally fall backwards and the weight of it is sometimes enough to take the earbuds out of my ears which is not pleasant. The volume control and charging elements are in the way and hard to control.
    You can't wear the headphones and charge them at the same time without it being unruly.

    I'm not going to keep these and will try AirPods instead.

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Great while they work

    The audio sounds great and I loved the fast charging. The design is good too, although I did find weird that the play controls are on the left and not the right. AND now the reason for the 3 stars, 9 months in the power button doesn't always work and now at the 11 month mark the connection is no good. It won't charge or turn on. For the price I expected to get a longer life span and just overall better quality.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    1 Year Review

    Bought this the day it first came out last Feb of 2017. So I've had this for over year and some change. Love these headphones. Functionality is great. I have it on at work all the time either listening to music or using for work calls. After several months of use, I started to notice that whoever I was speaking to had a hard time hearing me. I guess after using it the band where the MIC sits started to lose it's form and hang away from my mouth. I found that I usually turn left into the MIC for the other end to hear me clearly. Also, the plastic buds that sit in your ear tend to come off. I've lost a few during work and also a trip I made to Europe. The hooks that come with them broke sadly. Which leads me to a 2 star rating. I went to the Apple Store and they said they would have to send in the plastic ear hooks for replacement. They told me it would cost $85! Just for the ear hooks? That's a little over half of the price I paid for. I find it very weird that I can't buy ear buds or ear hooks from Apple directly. I bought a 3rd party ear bud but it's not as good as the Apple version. I was thinking of buying a second pair, but if those ear hooks break or I lose the plastic buds, I'm screwed. Unfortunately, I would not recommend these headphones.

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Cheap.

    Positives: They sound quite nice. Comfortable. Portable.
    Negatives: I've had to replace mine 4 times since I first purchased, they either stop turning on or earpieces break.

    Overall I am pretty disappointed but I love my headphones. It's just that They don't stop breaking.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Should be better for the name and cost

    Not a good option for weightlifters. Laying on flat bench or decline, they hang back and need readjusted against neck when you sit up. or they fall off onto the floor. Sound cuts out when I raise hands into the air trapping charger part between shoulder and neck. I thought some of these issues was my pair but same problem with replacement pair. Also volume doesn't go very loud at all.

    14 of 15 people found this useful