• 2.0 out of 5 stars

    Lasted 6 months

    The product itself was good - high quality cordless headphones. I go to the gym every morning and Bluetooth headphones are the way to go. However, after daily use the wire that connected my beats began to tear and no longer played music out of the right headphone. This was also happening in the same spot on the other side, so I knew it wasn’t from me accidentally tearing them. I took them back to Apple (because they are still under warranty) and they told me that was it not covered. While the products original design is not faulty, the product failed to perform for a year after purchase.. They asked if I would like to replace but why would I pay $79 for headphones to last 6 months? The damage is from regular use, so I can only imagine a new pair would do a similar thing. Both customer service reps I spoke with were nice, but can only work in the bounds of Apples warranty. Needless to say I will not purchase another pair of headphones from Apple and if you want your product to last, I would not either.

  • 2.0 out of 5 stars

    Great when they work

    I’ve had 2 BeatsX and neither has lasted more than 6 months and I take good care of them but when they work well they are brilliant

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Not reliable

    Like others, I enjoyed these headphone while they worked. My first pair lasted less than two weeks. The battery died and I was unable to recharge them or reset the headphones. The second pair lasted about a year but then the right earbud suddenly stopped working. It has no sound at all. I treat these very well. They are in the case when not used and I typically only use them at the gym 3 times a week.

    If they didn’t keep breaking, I’d give them 4-5 stars. The sound quality is good. They come with a variety of earbud and wing tip sizes to customize your fit. However I think the cord is too long, there’s a lot of extra cord hanging around the neck, and the case it comes with is not very easy to use or protective.

  • 2.0 out of 5 stars

    Not Worth It

    Chord is too long, gets in the way. For the buds to fit comfortably secure in my ears I had to press them in such that I felt pressure. They very easily popped out when I was lifting weights and every time I adjusted the volume the bud would pop out. Not worth $120 (bought them on sale.) Used them 3 times before cuz I wanted to give it a chance and by that time I wasn't able to return them. Rip.

  • 2.0 out of 5 stars

    Keep Breaking

    I’ve had probably 5 pairs of these because I have to keep replacing them. When they work, they’re great and the sound is awesome. However, these are probably the most untrustworthy earphones I’ve ever had. On the first 3 pairs I had, the right ear completely lost sound, so I had to go through the inconvenience of replacing them each time. Now, both ears are functional, but the Bluetooth connection cancels out after 5 minutes of use. I have to reset them every time just for an additional 5 minutes of listening time. I do not recommend these unless you get satisfaction out of dealing with Apple customer service more than listening to music. Incredibly frustrating and unreliable. I want a refund.

  • 2.0 out of 5 stars

    Sound is tinny and cheap

    If anything, given Beats reputation to be bass heavy I was really taken aback. I cannot a satisfying low-end out of these unless I physically push against them towards my temple with my fingers. The iTunes equalizer is no help. Trying to increase lower frequencies only results in clipped and muddy sound.

    Honestly, my wife's cheapo $25 Bluetooth headphones don't sound much worse. You're paying for hype, not quality. Avoid or at least save your money and buy a less expensive pair of headphones.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Third pair in 3 weeks

    My first pair didn't work right from the start - one of the headphones kept cutting in and out. Exchanged them 2 days after buying them for a new pair. Three weeks after that exchange, my second pair stopped working altogether... they wouldn't even turn on. I'm now on my third pair and really hoping this one will actually work. On the bright side, the sound quality is decent and the microphone is great for phone calls.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Disappointing fit and form

    Let me start by saying the sound is great. Beats as always makes awesome sounding gear, these are no exception to that rule. I hate the cord that connects the ear buds though. Anything that brushes up against the cord resonates into the headphones. When I run with these headphones, I have the consistent sound of the cord bouncing against my neck resonating over my music. If I'm wearing them while sitting, I can't eat with these headphones in, the sound is so awful.
    The cord is also weirdly unruly. Either running or at the gym, the cord will occasionally fall backwards and the weight of it is sometimes enough to take the earbuds out of my ears which is not pleasant. The volume control and charging elements are in the way and hard to control.
    You can't wear the headphones and charge them at the same time without it being unruly.

    I'm not going to keep these and will try AirPods instead.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Great while they work

    The audio sounds great and I loved the fast charging. The design is good too, although I did find weird that the play controls are on the left and not the right. AND now the reason for the 3 stars, 9 months in the power button doesn't always work and now at the 11 month mark the connection is no good. It won't charge or turn on. For the price I expected to get a longer life span and just overall better quality.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    1 Year Review

    Bought this the day it first came out last Feb of 2017. So I've had this for over year and some change. Love these headphones. Functionality is great. I have it on at work all the time either listening to music or using for work calls. After several months of use, I started to notice that whoever I was speaking to had a hard time hearing me. I guess after using it the band where the MIC sits started to lose it's form and hang away from my mouth. I found that I usually turn left into the MIC for the other end to hear me clearly. Also, the plastic buds that sit in your ear tend to come off. I've lost a few during work and also a trip I made to Europe. The hooks that come with them broke sadly. Which leads me to a 2 star rating. I went to the Apple Store and they said they would have to send in the plastic ear hooks for replacement. They told me it would cost $85! Just for the ear hooks? That's a little over half of the price I paid for. I find it very weird that I can't buy ear buds or ear hooks from Apple directly. I bought a 3rd party ear bud but it's not as good as the Apple version. I was thinking of buying a second pair, but if those ear hooks break or I lose the plastic buds, I'm screwed. Unfortunately, I would not recommend these headphones.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Cheap.

    Positives: They sound quite nice. Comfortable. Portable.
    Negatives: I've had to replace mine 4 times since I first purchased, they either stop turning on or earpieces break.

    Overall I am pretty disappointed but I love my headphones. It's just that They don't stop breaking.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Should be better for the name and cost

    Not a good option for weightlifters. Laying on flat bench or decline, they hang back and need readjusted against neck when you sit up. or they fall off onto the floor. Sound cuts out when I raise hands into the air trapping charger part between shoulder and neck. I thought some of these issues was my pair but same problem with replacement pair. Also volume doesn't go very loud at all.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Beats X - suck for the $$$$$ you pay

    Had for a few months now they wont turn on so you cant reset them. When you pay $$$$ for things you expect them to work. Going back to Boise. Had Boise for a long time & every time I turn them on they work great. Buy Boise save your time and headache

    5 of 9 people found this useful

  • 2.0 out of 5 stars

    Sound quality very much lacking

    The sound quality is severely lacking in these. It's all highs and mids, like you're hearing everything thru a brass cone. Better, well-rounded sound and bass in the $30 wired regular Apple earbuds. The sound is even worse if the buds don't fit quite right in your ear. You have to shove them in hard to get a seal just to hear a little bass and that doesn't feel that great, especially if you're using them for awhile.

    I can't compare them to the AirPods because I'm not waiting 6 weeks for a pair of earbuds. Stick with the wired Apple earbuds if you like good sound and don't mind the wires for now. At least till they get things worked out with the sound for the Beats and whatever false-scarcity thing Apple has going on with the AirPods.

    Gets two stars for the slick and painless integration with iOS.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Loss of sound

    I thought these headphones were the best! Although over the last week the sound has gone quite low (or am I just going deaf?)

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Shorting after second use, Poor quality

    By the second time I used this earphone, the sound kept cutting and randomly during songs it would speed up and then stick. Not to mention the sound quality is not anywhere worth the price. Do better Beats.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    BeatsX Do Not Work in Cold Weather

    If you have any intentions of using Beats X earphones outside in the cold temperatures then forget about these as an option as they do not function in the cold weather. There is NO mention by the manufacturer in the product description or nearly all reviews that they do not function below a specific temperature. A lot of money for useless earphones.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    AWFUL- DO NOT B UY!

    Ok so i got these for xmas and i thot ya these r some gud stuff but i then proceeded to insert the earbud into my ear, which in turn caused the pain receptors in my system to become active and react negatviely to the inseration of the earbud. in simple terms, they hurt my ears. there, thats my review. im sad.

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    W1 chip is cool but overall poor quality as an Apple product

    I had them just for 2 months until they broke down and one side became louder than the other.now i’m waiting for repair.. I just used them very regularly for walking, I didn’t do any sports or any high activity with them. The sound chip is excellent. But overall I expect much more from this price range and Apple.. maybe they will improve it with beatsX 2

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Bad Earbuds

    I really don't like these, I had another set before and it might just be that I have odd shaped ears but I just can't seem to get them to stay in. I got these for running and they fall out when I'm just sat still so no chance when I actually run. Very disappointed

    6 of 13 people found this useful