• 1.0 out of 5 stars

    Left airpod stopped functioning after 3rd use

    Loved the airpods until about their 3rd use when the left airpod completely stopped working. I troubleshot the problem without any success (I tired everything). Its very frustrating to pay top dollar for a dysfunctional product.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    (WARNING) Don’t get these read those before you do

    These things can be good but don’t get it you really don’t want because they can be damaged to easy omg so easy and they can be scratched so easy it’s not even funny. Apple didn’t put out any time to this and not even their phone bc half the their the same stuff on a phone god Apple. Just get Samsung wireless earbuds or whatever because they put time into that stuff. I’m switching to Samsung. Apples bad tbh

    2 of 17 people found this useful

  • 1.0 out of 5 stars

    Left one stopped working

    I used these about 25 times. No water exposure, kept in case, etc. Right airpod was always a bit cranky, then it stopped working. I'm buying the bose ones. these are not a sturdy/quality product.

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    I purchase this product and use it for everyday uses since I needed a wireless headphones to communicate with my peers. Let me fist start by saying the battery life is very short. I was only allowed to use it consecutively for about an hour for talk time. I resorted back to using the basic wired Apple headphones. Also, after about less than 2months of owning, it doesn't hold the charge, After normal charging, it comes on for about 10-20 seconds then beep to die. I'm very dissatisfied and strongly don't recommend this product. I'll b returning this product to the Apple Store for either another brand of wireless headphones or a refund.

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    I loved these things until they started getting static

    My airpods recently started getting static sounds that randomly cut in and out. It's very frustrating, especially with how much I paid for them... If they're only going to last 14 months then lower your price or fix the issues. I loved these things, and now I won't be buying again.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product

    Great in concept and sound! Horrible in function and execution. Actually getting the pods to connect is the biggest deal. Since initial purchase, I have actually had to wait upwards of 30 seconds to 1 minute for the pods to connect to any Apple device. If you have more than one Apple device nearby, good luck! This is especially troublesome since the last iOS update treats us all like morons by telling us Bluetooth will be turned off until tomorrow. How dumb is this? If I turn Bluetooth off, I want it off until I need to turn it back on.

    My $30 pair of headphones from Amazon worked much better, even though they were wireless, but hooked with a cord from ear-to-ear.

    9 of 24 people found this useful

  • 1.0 out of 5 stars

    Not worth the price

    They fall out easily, uncomfortable when they do stay in. Sound quality is good but what good is that when they hurt your ears. I wish companies would realize that people have different sized ears and make their products accordingly

    11 of 22 people found this useful

  • 1.0 out of 5 stars

    Too Hard

    Hate them, they're really painful to wear.

    16 of 34 people found this useful

  • 1.0 out of 5 stars

    Switching connections NOT automagically

    Switching connections NOT automagically. Connecting from my Mac air to my iPhone X is problematic. Double tap only works if you do it uncomfortably hard

    10 of 19 people found this useful

  • 1.0 out of 5 stars

    Nothing But Problems

    I have had nothing but problems with the Apple Air Pods. They will suddenly go out on you. Often the left first, but sometimes it's also the right side. Other times you get a crackling sound when you try to make a call and you have to reset them.

    I have done everything from resetting the software to even trying it on a different phone and nothing fixes it. Apple's only answer is to go in each time and just get new pairs which have had the same issue.

    This is the worst product I have ever bought from Apple and their lack of support has made me think about going away from Apple completely in the future.

    20 of 36 people found this useful

  • 1.0 out of 5 stars

    Won’t stay in ear

    I purchased the EarPods at Verizon to pair with my new IPhone X. The sound is good, but the fit is poor after minutes of wear. The problem occurs when I walk, run, bike , or anything that involves movement. The EarPods fall out of my ears and nothing keeps them in place. I have used them three times and almost lost one twice. They are way overpriced to be losing them. I suppose they would be a good product if all you do is sit at a desk while wearing them, but don’t buy if you plan to use them for outdoor activities. I tried returning them, but Apple refused to take them back. I really like most Apple products, but the AirPods don’t fit to stay. I highly recommend buying a different Bluetooth earbud.

    33 of 52 people found this useful

  • 1.0 out of 5 stars

    Terrible Product

    I have been trying to use this product for the last 6 months and it is nothing but trouble. One earbud or another dies during any call that lasts more than 10 mins. I returned the first pair and was given another set. Problems still persist. They connect sporadically at best., don’t stay connected, and the battery life is terrible. It pains me to write this review because I’m a real Apple fanboy. This product was brought to market before it was ready...

    24 of 47 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy This Product

    Good sound. Lousy fit, they fall out and you don’t know it. Lost one already. Too quirky connecting back and forth between iphone and Mac. Can’t even connect to my iphone now. Bad for headsets, only connects to one phone at a time

    26 of 57 people found this useful

  • 1.0 out of 5 stars

    OK sound - horrible controls

    Music control with Airpods is HORRIBLE. Siri needs to be able to wake up DURING music. You should be able to say: "...hey Siri, lower the volume..." DURING music playback, and have it happen instantly. This whole idea of 1)Tapping, 2)Wait for Siri, 3) Give Siri command, 4) Wait for Siri to figure out how to do command then execute, 5) Unpause the music, is completely ridiculous. Compare that to my LG Tone: 1) Push volume button either up or down, 2) volume changes. LG wins hands down. Current Siri control of music is for the birds. I will probably sell these to someone else.

    Forget about answering a phone call by putting an Airpod in your ear. They pair VERY slow and it won't work. This product is not ready for prime time.

    Edit one-August 2017
    The AirPods are getting so bad I deducted a star. I just had a phone call where the call was breaking up because the phone was in my pocket! Yes they are that bad. Also, sometimes it takes over 30 sec for them to pair. Yes you read that right. 30 sec.

    AirPods are NOT ready for prime time. I wouldn't even call this product a beta-more line an alpha version. Wait until they work out the kinks. Don't know when that will be but for now that are borderline unusable.

    Edit 2 - August 2017
    Siri on the AirPods is horror show bad. What happened? I thought the mics on the AirPods were supposed to be super duper advanced. A lot of times it can't understand even simple commands. Also, very often you really have to bang the AirPods really hard to get Siri. Any guesses as to how annoying that is?

    Edit 3 - August 2017
    Supposedly pairing being so easy is a big selling point. I have put one in my ear and had to wait 15 sec while it made multiple attempts to pair. So much for THAT I guess.

    Edit 4 - August 2017
    Phone calls are horror show bad. The mics on these things may or may not be good, but people can BARELY hear me on phone calls. Sometimes they can. Sometimes not. Well, so much for using Airpods for phone calls.

    I have a feeling the people who gave five stars did so because they didn't want to look like chumps for spending over $150 on something that barely works. Can't say I blame them - I feel cheated by Apple.

    Edit 5 - OK it is official: the microphones on the AirPods are worse than bad. The slighest bit of background noise knocks out your ability to make phone calls. And Siri often either can’t hear you or understand you. These AirPods are for early adopters for whom the novelty of wireless separate speakers outweighs how well they work. I hope Apple wakes up and at least fixes the horrible abysmal speakers.

    Edit 6 - This is the final entry. I lost the iPods. Of course there is no "Find my iPods" if they are in the case. One more thing to love about them I guess. What a relief. Back to using my LG Tone HBS-810. About 5000 times more convenient. Hey Apple, let me know when you have something that actually works.

    40 of 86 people found this useful

  • 1.0 out of 5 stars

    Unreliable bluetooth connections with Apple Watch

    They work great with my iPad and iPhone. They work OK with my Mac (sometimes audio is choppy). They barely work at all with Apple Watch - sometimes they can connect, sometimes they can't.

    When I go running, I leave my iPhone at home and just wear my Series 3 Apple Watch and bring the Airpods. However, fairly often I wind up running with no music because the Apple Watch won't see the Airpods. Sometimes, some combination of toggling Airplane mode and turning the watch off and on helps, but it's not reliable enough for me to recommend to anybody who wants to use these with the Apple Watch.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    Uncomfortable and mediocre quality

    True wireless is cool, but these are pretty uncomfortable. My main goal was to have these for running, but they are not stable and fall out, especially with sweat. Plus, because they don’t seal in your ear, you can hear all sorts of outside noise. The sound quality is pretty lacking. Bose Soundsport Free are worlds ahead.

  • 1.0 out of 5 stars

    Sound great but do not stay in. Useless if not sitting still.

    These are just horrible. I am so disappointed because the idea is very cool. I completely understand that not everyone has this problem, but that anyone who pays $150 would have this problem, and the fact that it is not an unusual problem, is unacceptable and very sub-par, in my view. These sound great. It is easy to talk and listen on the phone using the AirPods. However, they will not stay in my ears. If I so much as tilt my head, at least one of the pods falls out. The sensation of feeling them about to fall out is distracting and disconcerting on a business call. I have tried all of the internet tweaks (dots of rubberized tape in strategic places to add friction, etc.) and third-party products (rubber wings that are supposed to hold them against the inside of one's ear lobes, etc.). Nothing keeps the AirPods from slipping out of my ears. Why cannot Apple tweak the design or come up with some sort of ear loops the AirPods can be held in the ear by? Again, I realize not everyone has this problem and that the product is great for those who do not. Very cool for you. But for the rest of us, this is just pretty junk. I have no choice but to return them. I would give the product five stars for sound, but that five star rating is nullified by the lack of reliable functionality.

    3 of 6 people found this useful

  • 1.0 out of 5 stars


    My friend just ordered 1 AirPods for me. First time i use it the right one is ok but the left one is already defective. when connected, i only hear loud sound.
    why Apple did not test it before sale it. I will return to Store.

    2 of 8 people found this useful

  • 1.0 out of 5 stars


    Yeah, they sound great, but that doesn’t matter when they keep falling out of your ears! Don’t wear them in the car, it’s very likely that they will fall out and maybe even lose them, like I just did! That are also very small so they are very hard to handle in your hands (put them in the case, put them in and take them out of your ear). Don’t buy it, they’re not even stylish. Save $180 and just buy some beats.

    24 of 60 people found this useful

  • 1.0 out of 5 stars


    I've always been a fan of Apple products, but the pair of Airpods I received were defective. Within a minute of my first outdoor run with these headphones, the sound became choppy and stopped playing altogether. I assumed this was due to the cold weather conditions (20 Fehrenheit) since they started working again when I went back indoors. Thirty minutes later, while wearing the Airpods at the gym, the right headphone started playing choppy music. Fifteen minutes later, both Airpods stopped playing altogether. These headphones charged for hours the day before and I've had other devices connect to my phone via bluetooth with no issues, so I'm confident the phone was not the culprit. Less than 24 hours after purchase, I returned these and got my money back. I considered exchanging for another set but I don't think the price reflects the quality. Hopefully, the next model is better.

    23 of 39 people found this useful