• 1.0 out of 5 stars

    Sexist product designed for men

    I couldn’t use Apple’s redesigned earbuds because they hurt my ears, and the airpods continue this problem. They are too large and push on my ears, making them uncomfortable to wear for more than 30 minutes or more than once a day. Clearly the one size fits all was designed for male ears. The other problem is that I wear earrings almost every day and they smack the airpods in an annoying fashion. It’s such a shame because otherwise the quality and features are unmatched. If apple had tested with women users for 5 minutes, none of these problems would have made it into the wild. But of course apple only does genius design, not human-centered design.

    8 of 106 people found this useful

  • 1.0 out of 5 stars

    Cannot be used with non-Apple devices

    I bought a pair of AirPods hoping to use them with my non-Apple music player (FiiO M7), in addition to my iPhone. But I was VERY disappointed to find out that it is impossible to do so because there is no way to control the volume level on AirPods from a non-Apple device, and the default level is so low that it is just a whisper even at the maximum output level of my player (which, by the way, works PERFECTLY with the several other non-Apple Bluetooth headphones that I've tried).

    This was a completely unnecessary, anti-competitive decision on the part of Apple. Even if they wanted to keep with their minimalist approach and not include a physical volume control on the AirPods, they still could have set the default sensitivity high enough for it to be useful with another brand of player.

    8 of 36 people found this useful

  • 1.0 out of 5 stars

    These pods are so weak, easy break.

    These pair of AirPods are very disappointment for me .i bought then in 3 days I lost my sound bc some water went it in through my ear . The. Apple changed after u stopped in Apple store.then again got happened . Yes such a nice look and useful pods but not enough durability for 170$ . I m very disappointed

    6 of 46 people found this useful

  • 1.0 out of 5 stars

    very bad sound

    it doesn't fit properly in ears and sound is not good and clean when compare with same price head phones. but the pairing is super simple with air pods then any other product

    6 of 23 people found this useful

  • 1.0 out of 5 stars

    Great sound, bad connection

    The quality of the sound is incredible, but it rarely connects to my iPhone 7.

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Keeps disconnecting

    It connect initially but then after a couple of minutes they disconnect from my phone.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Junk

    Buy anything but these $150 overpriced dust collectors. Sure when they do connect they are OK but then they will decide to not connect you are just out of luck. For the price you would think you could get a product that works reliably - you are better off with a $20 disposable at least then you are not out the $$$

    16 of 49 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    I’ve owned these for a little over a year - 14 months to be exact. Just the other day, mere hours after they were working fine for me, my right AirPod suddenly stops working. Apple wants $69 to replace the one AirPod. I babied these things, as I do every Apple product I’ve owned (which have never given me problems.) I also put AppleCare on every one of my products, except AirPods because they’re the only product that Apple doesn’t sell an extended warranty for. Each individual AirPod contains a battery, it’s own microprocessor and other hardware, which apparently can break down at any time in either AirPod. So not only could this happen to anybody’s right AirPod, but their left one as well. Not to mention the hardware in the case. I will never buy AirPods again. Apple knows the hardware could fail in any of the product’s three individual components and that’s why they don’t offer an extended warranty.

    48 of 65 people found this useful

  • 1.0 out of 5 stars

    Low quality and not trustable

    When I most need them they never get connected, trash, trash, TRASH
    Don’t buy them, for that price you can get something more reliable

    19 of 46 people found this useful

  • 1.0 out of 5 stars

    Did not enjoy

    Great while they lasted. I had one pair that the case failed randomly and they replaced it because of my warantee. I was very impressed by how willing they were except my second case has also failed. It just randomly shut off and won’t turn back on. My actual headphones work fine but they case will not turn on. I would like a refund but the refund policy doesn’t allow it and I don’t want to have to keep getting new AirPods every time my case decides to fail. Not impressed anymore.

    16 of 23 people found this useful

  • 1.0 out of 5 stars

    Expensive and oversold. Does not even work reliably with my iPhone 7

    I have had BT headphones before. My main reason for buying these was added features, reliability, and performance. The performance is good. I get more than a days use on a charge and sound quality is good. Features are good as well. The tap interface is useful and the recharging case is a plus. The worst part is the reliability. The Airpods constantly and randomly disconnect from my iPhone. Looking through the forums, it looks like the only solution is to turn off all other BT receivers, and unregister and re-register the Airpods with the iPhone. I never had to do this with my old $30 BT headphones. If you want to connect the Airpods to more than one device, only one of those devices can have their BT turned on. This is really bad if you need to connect to another BT device say on your laptop while listening to your Airpods on the phone. You cannot just turn off the BT on the laptop, so you have to remove the Airpods from the laptop or they will just keep disconnecting. I expect more for 5X the price of other BT headphones especially with a phone designed by the same company.

    30 of 62 people found this useful

  • 1.0 out of 5 stars

    Constant static, poor battery life, buy something else

    If you are looking for an expensive bluetooth headset with constant static, then these are for you. Every time I use the airpods, all I here is static on the phone call. I have unpaired and repaired the airpods and the static continues. Buy a different bluetooth headset.

    18 of 39 people found this useful

  • 1.0 out of 5 stars

    Deceptive marketing

    There are many people, including me, for whom these Airpods do not fit their ears. They fall out so easily as to not be useful. As far as I can tell, there is no way to know whether they will fit your ear before you buy -- you're just expected to buy them, and if they don't fit your money has been wasted. These are too expensive to be marketed without a clear disclosure that many people will not be able to use these after they buy them.

    29 of 44 people found this useful

  • 1.0 out of 5 stars

    Too easy to lose and wear out over time

    I had my airpods for about a good year and before I eventually lost one of them, the sound quality of them was going down, as well as the built in microphones stopped receiving sound and I was then unable to use siri, nor could I talk on the phone with them. So even if I was not to lose one of them, they still were losing their quality. I would get a replacement for the one I lost, but seeing as to eventually the replacement will as well eventually lose its quality with in a year of use I will not purchase a replacement.

    19 of 34 people found this useful

  • 1.0 out of 5 stars

    Airpods will disconnect randomly from "Find My Iphone"

    I have recently misplaced my AirPods again; this time when I check "find my iPhone" my device is missing!

    There has been no recognition of my AirPods even being connected to my iPhone/Icloud, although I used them yesterday. I've connected my AirPods to "find my iPhone" in the past, so having this occur is truly ridiculous!

    I believe AirPods are a waste of money and the technology is falsely advertised to the public.

    Apple support could do NOTHING to help except offer me a replacement which still costs hundreds of dollars. I was compromised a feature in the AirPods, that obviously does not work as well as Apple thinks. Support prolonged my answers by having me screen share to explain basic apple knowledge and information that I had already given... overall wasting more of my time.

    I couldn't be more upset with Apple as a brand; after using their products for several years, I think it's time for a change.

    21 of 44 people found this useful

  • 1.0 out of 5 stars

    Not a good product

    Sound is decent. There’s like a lag between me turning down the volume and it actually happening. But the worse thing is they keep cutting off. No matter where my phone is at, my hands/ pockets it cuts off. You have to disconnect and connect again. I didn’t pay almost $200 for my headphones to always cut off. Don’t buy this product

    32 of 50 people found this useful

  • 1.0 out of 5 stars

    Apple Earbuds Issues!

    They are very uncomfortable, and won't stay in my ears, especially if I'm sweating or moving around a lot!

    45 of 68 people found this useful

  • 1.0 out of 5 stars

    bluetooth connection no good.

    the bluetooth connection on these headsets are worthless. the connection for the bluetooth is too short. i noticed people having the same problem and others dont. what gives? thats not at all right. i have to have the phone on my chest pocket and not my pants pocket for bluetooth connection to work correctly . sure enough i am returning them .

    26 of 50 people found this useful

  • 1.0 out of 5 stars

    Garbage

    Whatever Apple calls the proprietary chip (W2?) that supposedly makes this trash superior to other products is nothing more than marketing fluff. I can only imagine the 5 star reviews are from apple employees. These things constantly drop or require me to reboot my phone to connect. If they are not put back in their case they will randomly connect to a call that I am trying to take on my phone. The battery life is sad and they absolutely AMPLIFY background noise so if I am taking a call with them I have to be as quiet as possible so as not to incur the wrath of whomever I am annoying on the other end of the call. I have a pair of Bose bluetooth headphones that are far superior and do what Apple claims their sad little AirPods are supposed to do...seamlessly transition between devices. I have been an apple loyalist since the original iPhone and its sad how far they have fallen. Basically Apple makes really expensive disposable products.

    30 of 65 people found this useful

  • 1.0 out of 5 stars

    Do not trust Apple Airpods for Running

    I started training for a marathon and purchased the Airpods to stream music from my Apple Watch without needing my phone. I put all of my trust in Apple (Apple AIrpods, Watch, Music subscription, and IPhone) and for the 18 weeks I trained, I had very few issues if any. On race day, I am 8 miles in to a 26.2 mile race and the Airpods disconnected from the Apple Watch for no reason. The battery life says five hours and I was only 70min in, so they should have worked. I tried restarting the watch, connecting the Airpods to my phone, restarting my phone, literally anything I could do and nothing worked. My husband met me at mile 18 with the charger and I clicked them in for only a second or two and then they started working. For 10miles, I had silence. What frustrated me most was that I called Apple Support the next day to see what had caused them to disconnect in the first place and the Support Technician's response was "It's technology. It is going to fail at some point." There was no explanation for the failed connection and he could not tell me what to do the next time this happens. For $160, I need more of a guarantee or at least would like to know how to prevent this in the future. I will not trust Apple products again, especially for a 26.2mile run.

    41 of 85 people found this useful