• 2.0 out of 5 stars

    Love concept hate exacution

    I have owned this product for less than a year and they have broken three times each times the main speaker breaks earwax gets them and if you try to clean them out they will break. The blue tooth is also awful and disconnectes constantly. The only positive is the concept that’s it.

    5 of 21 people found this useful

  • 2.0 out of 5 stars

    Great Idea but Horrible fit

    Works flawlessly but the fit cannot be customized at all. UNACCEPTABLE! The things fall out walking, eating or simply moving my head. Terrible implementation of fit. Potentially a fantastic product but the poor fit completely ruins its appeal to me.

    10 of 14 people found this useful

  • 2.0 out of 5 stars

    Love the sound and Hate to connect between my iPad and iPhone.

    I think they are a convenient headset that you could place in your pocket when you are not using them. They have great sound quality but you really can't use them in an airplane because they don't get loud enough. It was great to use one of them to talk on the phone and found that using just one while talking on the phone it started to die after about 1.5 hours but I could get my other ear piece and switched them without missing a beat.

    The one thing I hated about the headphone was when I exercise I like to use my iPad and watch a show but when I wanted to use my iPhone later on it wouldn't connect back to my iPhone. I would have to restart the phone to get it reconnected and sometimes that didn't work the first time. I could understand if I was still using my iPad but it was turned off and put away for hours and it still wouldn't connect to the iPhone. I use other bluetooth devices and never had a problem reconnecting to my phone. Apple advertises that is it magic how easy it is to interchange between apple devices and that is not a true statement at all.

    I am waiting for the next Generation of AirPods hoping they have fixed that problem and make them water proof. Then I will try them again but not before.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Many Pros but WARNING One Big Con!

    I've have this for 4 days now and it is great in many ways.

    The sound is good.
    Great For talking on the phone as far as people hearing you as well.
    Excellent battery life and convenient storage.

    Now for the big con!
    This item is not for outdoor use! Now I'm not referring to water resistance or anything like that.
    I am referring to the Built-in flaw that When you take these outside to walk, run, or workout with while listening to music, They constantly cut in-and-out so you can't really enjoy, or get into the music. Indoors they work flawlessly.

    I have done quite a bit of research on this Issue and many people have been experiencing this for a long time and Apple does not seem to. Sorry folks but the best died with Steve Jobs.

    15 of 24 people found this useful

  • 2.0 out of 5 stars

    Disappointed

    Thought I would love these, and I do when they connect. Had to replace the left one because it had problems connecting, and now the right one won’t connect. They’re a pain and a real waste of money!

    7 of 13 people found this useful

  • 2.0 out of 5 stars

    AirPods need a better finding Mechanism.

    I have lost my airpods and iPhone finder is no help. Apple needs to provide a method for finding the device when it is still in it’s case. Also, if lost, there should be a way to perminiently disable the airpods so thieves can not use them.

    13 of 20 people found this useful

  • 2.0 out of 5 stars

    Disappointed in the long run

    Initially, I was very happy with these, the "convience" was great. But in the long term, they are turning into a hassle. Sometimes, I go to use them, and one ear has discharged while in the holder. I get erradicat battery indicators, sometimes the indicators work fine, other times I get no indicator. The automatic ear detection only works about a third of the time.

    I tried getting support, but in the end, I was told I need to clean them, which I am now doing after every use, and I am still having problems.

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Good Enough

    I really like the AirPods, they work well and the sound quality is great. My biggest problem with this product is the charging case. Once you lose it, you lose it. And it’s £69 to replace it.

    Unlike the actual ear pieces themselves, you can relocate them via the Find My Phone App. The charging case, which is an essential part of the product, can not be located at all. When I spoke to a representative, the only reply I got was “buy a new one.” No other method is available, which is pretty poor standards for a £160 piece of machinery from Apple. It really, really takes away the security of owning an Apple product.

    10 of 16 people found this useful

  • 2.0 out of 5 stars

    Multiple Apple Devices = Don't buy AirPods

    One of the selling points of the AirPods was that you could easily switch between Apple products and use the AirPods after setting up once with iCloud Sign In. Although, your other devices will see the AirPods as a possible device to connect to, that does not mean it is an effortless process. If you are using the AirPods on your iPhone and then later pick them up to use on your iPad then it takes multiple attempts and several minutes of constantly turning bluetooth on and off for them to finally pick up on the iPad, and vice versa. And if your iPhone is still nearby then you are in for an even harder time because they will try to connect to the last device first. Even once you are connected, they still have trouble going between phone calls and music. They will work great for music but once you answer a call, even with the phone showing you are talking using the AirPods, you won't be able to hear the other caller or them hear you. It is a constant software nightmare from a company that used to be top notch on making things right the first time. If you read through the reviews you will notice that the 5 star reviews come from people who use the them for music, and only own one Apple device or rarely switch back and forth.

    Battery life for the individual pods and case is excellent for the size and sound quality is above expectations for such a small device, but Apple, just a note, not everyone is a nitpicker audiophile. Some of us just want a product that works and show you've put your energy into more than just sound quality......here's looking at you too HomePod!

    My recommendation.....look elsewhere for a more seamless connection experience. As with a lot of things in the past few years, Apple has jumped the gun here and got something on the market just to get it out there....this is not a polished product like we use to see from previous management at Apple.

    2 of 8 people found this useful

  • 2.0 out of 5 stars

    Serious disappointment.

    This, ladies and gentlemen, is on record the saddest review I've ever left for any Apple product. Right off the bat - I'm a hardcore Apple fan literally since the early 80s, since their Mac Classic. I'm an industrial designer myself, so I was beyond disappointed in these headphones. PLEASE NOTE - it's impossible to give it fair stars in amazon reviews above since this product must clearly be graded on 2 distinct levels:

    1 - sound

    and 2 - function.

    #1 is easy - EASILY 5 stars, and I would give it 10 if I could. The sound coming out of these miniscule headphone is truly amazing. Best I've ever heard with plenty of bass (to my surprise) and feeling genuine highest quality sound in a concert hall. This is where I give them 5 stars - Apples audio engineers did their job. To my dismay Apples designers did not. How did this product get past Jonathan Ive and their testing is beyond me. We're talking ergonomics 101 here - these earbuds are TOO BIG to fit into my ears and I'm a normal 46-yr old male with normal ears. I've used multiple earbud headphones before and they fit perfectly well as they should be, the Sony ones in particular. 2 things that make no sense to me at all:
    - Airpods are ridiculous big to stay in any ear canal
    - Worse yet they are perfectly polished, so they're slippery with no attempt to overmold even a small portion of the earbud with silicone for better friction with skin.

    So after finding out there are a ton of 3rd-party silicone hooks being sold, I bought and tried no less than 5 - FIVE - different ones. Only one of the 5 - AHA hooks - worked semi-acceptably, the rest of them, top-rated here, were not working at all for me. Most of them are too thick, which makes these airpods even less ergonomic in ear. Yet what made me return the Airpods today is the fact that only after a few days of use the right one literally just quit working. Never dropped, never stepped on, never damaged, synched in with my phone and working fine till it wasn't any more. This is far beyond what my patience will take. This is probably the worst-designed product of the Apple design team and it's a shame. They could've made it so much better simply by making them smaller and coating them with proper friction coating to stay inside the ear and not making their customers go out and experiment with a bunch of 3rd party ear hooks.

    12 of 16 people found this useful

  • 2.0 out of 5 stars

    Poor Fit, Good Sound Quality

    The technical aspects of these head phones are great. Easy charging, intuitive and great sound.

    Unfortunately they fit terribly in my ear and fall out easily. No good for the gym or walking around town. These will likely remain at my desk.

    I would recommend trying these on before buying if you can.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Hardware & software issues.

    I have had my AirPods since July ‘17. I mainly use them with my iPhone X. Though the AirPods are paired, they don’t not connect to my phone effortlessly. I have to open and close the case several times before it’s linked. They would also disconnect from my phone without warning. They would die without the usual warning. Don’t get me wrong, I CANNOT LIVE WITHOUT THEM. When they work, I’m in love. We just have a love/hate relationship.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Killed by earwax

    Today is 31/3/18 and my AirPods were delivered 28/7/17. The left is now dead. Right works perfectly. Since I am aware of the possibility of earwax seeping thought the fine screen used in in each pod, I made sure to clean them daily. Until today I would have written a 5 star review. Dear Apple, maybe some kind of 'pod sleeve' would increase the lifespan? I had hoped for three years on this expenditure. Having been an Apple fan since 1989 (my first computer was an original SE with the tiny footprint), I expected better.

    9 of 13 people found this useful

  • 2.0 out of 5 stars

    Easy to lose... and lose money.

    If the airpods are inside the case, Apple provides no way to locate them. You cannot have them make a noise and they're listed as 'offline' in Find my Iphone. I can't even get a last location to display. Kiss your $159 goodbye!

    12 of 21 people found this useful

  • 2.0 out of 5 stars

    Dropped once- never the same

    I received my AirPods for Christmas this past December, and I want so badly to give AirPods an amazing review because I love a majority of the features, but I dropped them one time (still in the case) while walking my dog and they have glitched ever since! When I initially picked them up from the ground one of them had no sound at all, and I had to put it back in the case over and over to get it to regain sound. Once one headphone regained sound the other one lost it. They also disconnected from the bluetooth on my phone, and I had to reconnect them, and now I think the sound quality is almost dirt poor. I've had Apple products since 2009 and throughout all Apple purchases, my biggest overall complaint is durability. Like hello, we are just now maybe coming around to not having cracked screens all over the place but heaven forbid I drop my $150 headphones once.

    11 of 18 people found this useful

  • 2.0 out of 5 stars

    Rich in tech, poor in usability

    I’ve been an Apple user since 1984, so I’d like to think I know Apple pretty well. Since Ives and Cook took over, there seems to be major issues arising. Case in point, the AirPods. As a designer myself, I understand that design for design sake is worthless. Apple on the other hand is designing in a vacuum, merely to please themselves. On top of that, Cook and the board of directors are push the faulty products out before they are ready. It’s never occurred to Apple to actually listen to their users. Regarding the AirPods, the tech (and new chip) is top notch. Maybe even 5 stars, but the usability is barely 2 stars. To have Apple gorse our hands to move to wireless is one thing, but to only give us a few options is maddening. The primary problem with the AirPods are the “one size fits all” mentality. If your ears are sized and shaped ideally, you’re in luck, but you have to live with average sound quality. If your ears are too large or too small, you will wrestle with these headphones for months before you finally give up. This headphone shape has been in the Apple system for at least 10 years, so you’d think they would have learned, and this is why Apple is failing its core user base. I think the marketing group may have hijacked the company.

    Tim Cook, if you happen to read this review, reach out to me and let’s talk.

    18 of 30 people found this useful

  • 2.0 out of 5 stars

    Great. Then terrible

    I got these hoping that they were going to be the new best thing. Unfortunately, I was disappointed I got them and they worked for about two months. I took great care of them and they were amazing. After a while I noticed that one was much quieter that the other. I thought that it was strange. But anyways I went to the store and they told me I had to buy new ones. I couldn’t believe it. I spent $150 on them and they only lasted two months. I much rather use the generic ones that come with the phone.

    6 of 10 people found this useful

  • 2.0 out of 5 stars

    Not for everyone

    I really wanted to like these, but after a while they hurt my ears and I was constantly fidgeting with them to stay in. Sound is "ok" if you can get them situated correctly. Wife and son love theirs, but I'll be returning mine. For sake of convenience, these are easy to set up and connect on a consistent basis without any issues.

    8 of 11 people found this useful

  • 2.0 out of 5 stars

    Missed the mark

    While these are nice for listening to music while working out. They are impossible to hold a conversation with, the microphone is sub par. Disappointing

    9 of 12 people found this useful

  • 2.0 out of 5 stars

    Battery Life

    AirPods would be good if it wasn't for the battery life. I figured I would use them for talking on the phone and while talking to my brother one night the AIrPods just died all of a sudden. The call lasted 58 mins so the AirPods can't even make it to a full hour? This just might be the first Apple product I get rid of.

    13 of 18 people found this useful