• 2.0 out of 5 stars

    When they work, they’re great.

    • Written by Bryan M from Esher

    When the AirPods work, they are great. No cords no problems.

    Unfortunately, they rarely work. Connection cuts off regularly is you are around a group of people (airports, planes, busses, trains, etc). They also like to randomly drop connection to phone when I’m on a call. Finally, they frequently take 5+ Minutes to link to my phone.

    Can’t trust them and don’t have patience for them. My other wireless earbuds from Bose have never had any of these problems. This is a very disappointing product from Apple.

    11 of 16 people found this useful

  • 2.0 out of 5 stars

    Lasts 6 months

    • Written by Oliver P from Austin

    I got my AirPods on my birthday and they were great... for the six months that they actually worked. I noticed that they were getting quiet and decided to clean my case and the actual AirPods with a dry tissue next thing I know I pop them in my ear. Oh wait the sound is quieter and the right one doesn’t even give off sound. Maybe just stick to non apple earbuds until they get their stuff together.

    9 of 12 people found this useful

  • 2.0 out of 5 stars

    good once they work correctly

    • Written by Christopher D from Walkersville

    When they work, they work pretty nicely.

    Unfortunately you have to make sure they're working correctly before you do anything. They have a habit of connecting and then quickly disconnecting if you bluetooth them to the phone and then try to make a phone call or play music too quickly. Also, if you're listening to music and then make a phone call they will occasionally continue playing music once the call connects.

    I find them to be annoying at best when I try to run with them. They might not seat correctly in my ear but the sound cuts in and out constantly. Wearing a beanie to help hold them in place doesn't seem to help. I don't have this problem when not running. They work well for workouts as long as you're not jumping or running much.

    The enclosure has a lot of edges inside the cap that allow for dirt buildup and are difficult to clean.

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    Very good work but bad systems

    • Written by Aditya P from Burr Ridge

    I would like to say that apple did an unexceptional job on AirPods but still needs improvements on finding the charging case. I just lost my case, and there is nothing apple’s doing except sticking me with a bill of 70 bucks just for a charging case. I really didn’t like it. I hope apple understands me.

    13 of 43 people found this useful

  • 2.0 out of 5 stars

    Not so "magical"

    • Written by Cameron F from Nashville

    Airpods seem cool when you first get them because you've never had something like them before, but they don't perform as well as Apple claims they do. The "put them in your ears and they connect" rarely works. And yes, they're charged. Then on Mac, don't get me started. If you gave me the choice to use 3.5mm headphones from the 00's, or AirPods, I would pick the 3.5mm headphones in a heartbeat. Apple claims they're "magic" but not the type of "magic" you should pay $160 for. It took me 10 minutes (no I actually looked at the time I'm not exaggerating) to connect the Airpods. That is unacceptable.

    38 of 73 people found this useful

  • 2.0 out of 5 stars

    Battery Needs Lots Of Help

    • Written by rich K from WINTER SPRINGS

    I’m lucky to get 2 hours listening to music let alone talk on a full charge. It’s a great product and sound is phenomenal but w/o a decent battery
    almost useless...

    26 of 34 people found this useful

  • 2.0 out of 5 stars

    It’s Been Rough

    • Written by David S from Georgetown

    Wish I could be raving about these. Been a long time user of Apple devices with a wife and 4 kids. I bought two sets of AirPods as I travel 80% of the time, spend a decnt amount of time on the phone and liked the idea of not getting caught up in the cords, etc. Never taken the time to write a review outside of this one. Fairly laid back and understand the challenges being in technology myself. Easily the worst Apple purchase in 12 years. The battery life is terrible even when swapping sets. The airpods are inconsistant in performance. In flight now and can’t get the left pod to work despite being fully charged after 3 weeks.

    Thought I had a lemon but seems to be an ongoing issue. Better to pick up a the first round at happy hour than buy a set.

    22 of 29 people found this useful

  • 2.0 out of 5 stars

    Only if pairing to 1 Device

    • Written by Jordan S from Denver

    These are great if you only plan on using them with one Apple device. If, like me, you own multiple Apple products that you'd like to use these with you will be greatly disappointed. Apple, for the life of them, cannot figure this out. They cannot figure out how to allow for easy, fluid connectivity to all of your devices. If you want to switch from say your iPhone to your Macbook Pro, you'll probably end up throwing the airpods across the room before you'll ever get them to connect.

    Apple, do us a favor and fix one of the most basic things out there, with your "incredibly advanced" W2 Bluetooth chip, that is clearly not incredibly advance. Thanks.

    29 of 36 people found this useful

  • 2.0 out of 5 stars

    dock

    • Written by Rishi K from Hartford

    the airpods are great earphones, but recently my airpods dont charge in their dock and it is very inconvenient when I am trying to use them but they are not charged.

    11 of 17 people found this useful

  • 2.0 out of 5 stars

    OK but not worth the money

    • Written by Charles T from Apollo Beach

    I've had them now for about four months. The sound quality is ok, but they keep falling out of my ears. It would be really nice if Apple made something other than a universal size as we all don't have the same ears. Perhaps even a softer external material would allow them to seat better. But for now, I can only use them if I'm sitting and relatively motionless.

    16 of 22 people found this useful

  • 2.0 out of 5 stars

    Bluetooth

    • Written by Archariya P from Chicago

    I have my airpod setup connecting to multiple device, which work perfectly, HOWEVER, I wish it that, it doesn't automatically switch when I happened to be in range with other device,

    for example, I am on the iPhone, talking, and happen to be near PC, it just dropped the connection and switched it over to PC by itself.

    When I called support, he said it's not smart enough to know to stay connected.
    I have SONY bluetooth, and sure enough didn't switch over by itself

    Apple, please fix this.. don't be lazy with simple solution

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    They Work, sorta...

    • Written by Daniel O from YUMA

    I have them, and they are useful provided you can keep them in your ears, and charge at least once during an 8-hour day. Historically, Apple loves their sleek and slippery designs, and EarPods are right at home. The left Earpod falls from my left ear quite often, but in most cases I find it. I did have to replace the left pod. They are so light; it's sometimes difficult to know that it's even fallen out of your ear. I coughed up the $80 to replace it, and then I purchased a rubber lanyard. Unfortunately, sometimes you're either in a hurry or if you're leaning back in your bed or similar when lanyard rubs across my neck and pulls one or the other out of your ear. I went out to the garage to look for something and dropped it but could not find it. About a week later I found it laying on the garage floor smashed. While I am reluctant to replace it a second time, I do have a disability; we're the AirPods provide an essential purpose.
    I recommend a lanyard at all the times. I've been purchasing Apple products since 1983 and Apple has usually been very generous with taking care of customers. This is not the case with EarPods. Apple knows full well the likelihood of losing one of these is extremely high, and they will not help you out in the least. I can't wait for a third-party vendor to make a more usable option that is less likely to be lost.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Cheap plastic ear sticks

    • Written by Michael S from Somerville

    Terroble, sad, don't buy.

    2 of 14 people found this useful

  • 2.0 out of 5 stars

    So-so sound quality, lousy battery life

    • Written by Bob W from Zebulon

    I really regret this purchase. The sounds quality is no better than the ear buds. The batter life is awful. And the reliability of the blue tooth is suspect as it keeps cutting out. They do fit your ear better but they are WAY overpriced. What I have is worth about 20 bucks, in my opinion, compared to everything else on the market today.

    60 of 111 people found this useful

  • 2.0 out of 5 stars

    Way too early to market. Major problems

    • Written by Lindsey Rai R from Omaha

    I wanted to love these. In theory, they could be wonderful and innovative. In reality, they do not charge properly or display an accurate amount of charge left, they do not work consistently, one side is usually broken, and you’ll want to bookmark any pages showing how to reset them as that’s a usual occurrence. Really disappointing.

    13 of 23 people found this useful

  • 2.0 out of 5 stars

    Not so good

    • Written by JAMES P from MILWAUKEE

    I cannot keep them in my ears unless I tape them in. Then they loosen and turn off. Any suggestions on better ways to keep them in.

    11 of 16 people found this useful

  • 2.0 out of 5 stars

    I want to love my Airpods

    • Written by Will M from Cornelius

    Being a Apple customer for over a decade I struggle with some of the complications I continuously have with the AirPods. If you want to Soli listen to music they are phenomenal, taking calls is what questionable. I want to believe when I first purchased the AirPods Inhad no issues with dropped calls or sounding like “I am under water”. I am on my phone constantly with my job and I am to the point where I will disconnect the AirPods to take the call to avoid issues. I have read hundreds of threads and done the research but no suggestion has worked. I have turned off all Bluetooth devices around me, I.e. “the Tile”, laptop, Apple Watch (yes it’s extremely frustrating I cannot use my Apple Watch either), etc. I have also met with the pros at the Genius Bar which has replaced them once but the same issues keep happening. Any suggestions would be helpful especially from someone that has experienced my dealings. Again, I want to love my AirPods but if I can only use for music capabilities they are worthless to me.

    Thanks in advance for some sort of help

    25 of 32 people found this useful

  • 2.0 out of 5 stars

    Switching between Apple devices experience is often broken

    • Written by Edward E from Minneapolis

    I constantly am disconnecting my AirPods from the iCloud account I've synced them to because they can't connect via bluetooth to my macbook, iPad and iPhone. They do a terrible job of shifting between devices. So if you're interested in headphones that you use with your phone AND your Mac computer/ANY OTHER DEVICE, it's not worth it.

    Half the time I'm just using my wired headphones because these things take constant troubleshooting just to connect to the devices they've already found........ already synced to..................

    Do not recommend.

    16 of 19 people found this useful

  • 2.0 out of 5 stars

    Underwhelmed and unsatisfied

    • Written by Kylia D from Atlanta

    I was disappointed that I couldn't control the volume on these without my phone in hand. Being wireless and cordless almost defeats the purpose if you have to have your phone in hand or Siri can't quite hear well when you're asking her to adjust the volume.
    They also seem to slip out easily, even though they fit well. I haven't dropped them out in public but I have at work and it's scary to think about losing these. I would think Apple would do a better job with the FindMyi[insert Apple device] technology but it's obvious they bank on people losing these.

    Only pluses would be the design and the loudness of the volume which is better compared to the let-down PowerBeats3 Wireless headphones I tried.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    One size does NOT fit all!

    • Written by Christie R from Pleasant Grove

    I got these as a birthday gift from my husband and I was so excited about them. But once I had them in for about an hour my left one wouldn’t stay in and the right ear began to hurt! I have multiple styles beats headphone but the AirPods were at the top of my list when reading about them. But once I got them and realized that they were so uncomfortable, I was so disappointed. Apple these should come in multiple sizes, be waterproof, and have a way of tracking them if one is dropped. Just one consumers thoughts! I gave 2 stars because the sound quality was good but that’s about all that was positive in my experience.

    Overall I would not recommend them because they don’t fit the ears of all consumers and this is a problem! Come on apple I know you can do better than this!

    25 of 38 people found this useful