4.5 out of 5 stars

Based on 356 reviews

  • 2.0 out of 5 stars

    Great when they work

    When they work they are fantastic. The problem with AirPods is they are VERY inconsistent. Most times, both AirPods will connect but every once in a while, only one will. And it's a real pain to try to figure out why and then get the other one to connect.

    My biggest beef with them, though, is that the tap-to-Siri/tap-to-pause-and-play basically just doesn't work. I have mine configured to pause/play when I double tap. Most of the time I find myself practically banging one to get it to work. If that doesn't work, I tap the other side. Sometimes that helps, sometimes not. There is literally about a 50% chance it'll work. Not to mention, the sound of tapping them even a little bit isn't very pleasant. While not always as practical, it's much more effective to simply remove one when I need it to pause.

    Ultimately, I wish Apple had taken a little more time to get these right. While still better than any other Bluetooth ear pods I've ever used, they are uncharacteristically bad for being an Apple product. And for $150+ it's the first Apple purchase I've ever made that I've questioned.

    4 of 9 people found this useful

    Was this useful? Great when they work

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  • 2.0 out of 5 stars

    Great product, Terrible when lost.

    Let me start off by saying that I love AirPods, they are not only good headphones but they pack a lot of incredible technology inside such a small devices, such as they auto pause feature when pulling the buds from your ears. Unfortunately with such small devices, they can be lost much easier than something such as EarPods. During a School trip I took, I discovered I lost one of my pods (Something I never thought would happen). I immediately took out my iPhone and activated Find my AirPods, but apparently it was too late. I don't even see the point of such a feature if it won't work correctly. The AirPod wasn't missing for more than 10 minutes, and I still couldn't find using the feature. In conclusion these are very easy to lose, don't count on the Find my AirPods feature at all. Besides that they are a great product.

    8 of 9 people found this useful

    Was this useful? Great product, Terrible when lost.

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  • 2.0 out of 5 stars

    I really wanted to like them, but I couldn't

    I was so excited to order these AirPods and the 6 week wait was so long! When they arrived I was so excited to wear them every single day. I put them in and turned on the music and was in love. But after about an hour, my ears were in so much pain. No matter which way I turned them or how lightly I put them in my ear, they were so uncomfortable. I took them out, waited a while, and would try again later. But they never worked out. Trust me, I wanted to love them. I still love the idea, but if you have small ear canals like me (where silicone in-ear are painful), trust me, wait till something better comes out.

    I will say that the sound was okay, nothing to talk about all day but not terrible. The wireless part worked flawlessly! Again, I really wanted these to work out! If the standard wired headphones are comfortable, you'll be good. If they hurt your ears, I promise these will not be any better.

    7 of 9 people found this useful

    Was this useful? I really wanted to like them, but I couldn't

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  • 2.0 out of 5 stars

    Works well with iPhone but not with MacBook

    I bought these hoping to use them with my MacBook and my iPhone. While they work great with my iPhone they will not stay connected to my MacBook. I have used other bluetooth headsets including Plantronics and B&O without a problem. But the Airbuds connect and disconnect continuously.

    If your only application is with an iPhone I would recommend these, if you are looking to use them with a MacBook or any other device, I would recommend you look elsewhere.

    6 of 6 people found this useful

    Was this useful? Works well with iPhone but not with MacBook

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  • 2.0 out of 5 stars

    They fall out

    Fell out of my ear often. Today one was lost forever in an airline seat (Needless to say, I was not exercising) ....Love everything else about them but wish they would just stay in my ear.

    19 of 29 people found this useful

    Was this useful? They fall out

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  • 2.0 out of 5 stars

    Ok

    It is useful but it is like there are tiny brushes in your ear

    6 of 24 people found this useful

    Was this useful? Ok

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  • 2.0 out of 5 stars

    Meh. I wanted to love them

    I just got my airpods after waiting 6 weeks for delivery. I'm less than impressed. The volume isn't as loud as I would like. The double tap feature for siri only works some times, and then it says i need to unlock my phone to complete the task, making it useless as a feature. They don't seem to work all of the time; my guess is that the sensor that "knows when its in your ear" isn't working for me. I do have to say that the design is sleek and that no wires = no hassle detangling. For the price, there are far too many nuances and compromises.

    22 of 25 people found this useful

    Was this useful? Meh. I wanted to love them

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  • 2.0 out of 5 stars

    Great Idea but does not deliver

    Great concept but not up to par with all the hype.
    Does not stay in ear. Good for sitting on a plane, in a car or a train but forget about moving around. They will fall out of your ear canal.
    The sound quality is on par with the free EarPods that you get with your phone. Not worth the price. Seems like Apple jumped the gun and released this before all the kinks got worked out. Would not recommend but would advise to wait for next generation. Sad indeed.

    12 of 19 people found this useful

    Was this useful? Great Idea but does not deliver

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  • 2.0 out of 5 stars

    Great Concept But Falls Short Of Expectation

    I was very excited getting my hand on one of these as they are pretty much sold out everywhere. Honestly, I do not know what the big hype is about. The AirPods are extremely uncomfortable in my ear since it's a piece of hard plastic. If you try to shove it in your ear canal to stay put, the sharp edges not only cut into your skin but it is also a very awkward sensation. Because it is such hard and high gloss material, it does not stay in your ear comfortably. They keep loosening up even if you don't move and eventually slide out of your ear completely. There is a reason why other manufacturers use soft silicone tips! You can probably get around this problem by purchasing additional after market silicone covers, but you have to keep taking those off every time you have to charge your pods. I'm just surprised that Apple did not think about this.

    10 of 10 people found this useful

    Was this useful? Great Concept But Falls Short Of Expectation

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  • 2.0 out of 5 stars

    Poor connection

    nice design but poor connection, unstable & disconnected if your put your phone in your pocket!

    10 of 14 people found this useful

    Was this useful? Poor connection

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  • 2.0 out of 5 stars

    Needs improvement

    They stay in my ears when I run but frustrating because using Siri to operate them is a joke. I say volume down and it is hit or miss with Siri. Sometimes it works but many times it does not. Yesterday while running Siri called my son in Philly, I'm in CA. I panicked but couldn't' get the call stopped. Very disrruptive and stressful during morning run. I thought the stress around these was going to be the "will they really stay in my ear" issue. Disappointed for $159.

    12 of 18 people found this useful

    Was this useful? Needs improvement

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  • 2.0 out of 5 stars

    If only they'd stay in my ears. =(

    I know they're supposed to fit most people, but they don't even come close to fitting my ears. So I pick up some ear hooks - problem solved. But unfortunately its a constant irritation of hooks on, hooks off, hooks on, hooks off... if only the charging case would accommodate the only thing that allows me to wear them.
    Kudos for connection, though... that works well.

    12 of 15 people found this useful

    Was this useful? If only they'd stay in my ears. =(

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  • 2.0 out of 5 stars

    Great Design, SubPar Performance

    I received and have been using my AirPods for the past few days. I love the design, but I have been very let down by the performance. Listening to music is often "spotty", meaning that the song will often times pause for a split-second, which is very annoying. At times, it has been so bad that I just took them out and quit listening. The audio quality while using them for a phone call is bad. They make a "hissing" sound -- almost like someone is blowing into the mic.

    Apple has always prided themselves on waiting until products are perfected prior to selling them; thus, I have been very surprised at the poor performance of these AirPods.

    25 of 35 people found this useful

    Was this useful? Great Design, SubPar Performance

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  • 2.0 out of 5 stars

    Don't stay in my ears!

    I really wanted to love these. I don't know why Apple thinks 1 size fits all is going to work.
    CONS:
    Do not stay in my ears, that's sitting at my desk. I can't imagine how anyone can work out with these things. Going for a walk, or eating with them in, forget it. Cannot wear them with a stocking car or hood, it will knock them out almost immediately.
    Music cuts out, with my iPhone IN MY shirt pocket, if I turn my head to the left, no problem, if I turn my head to the right, sound is gone.
    Can't use them for phone calls, party on other end can't hear me.
    Volume, they are almost loud enough.
    PROS:
    Well, 5 stars for coolness factor.
    Battery life - I listen all day, up to 12 or 14 hours a day, and the little case that stores a charge and can quickly recharge the airpods is very cool.
    Sound quality - seems to be really good, and for the few minutes I can get them to fit in my ears, they seem good at outside noise reduction.
    Comforartable - they are light and I believe I could leave them in for hours without discomfort, but, since they fall out every 4-15 minutes, I will never know.
    I will be returning these, I guess I'm stuck buying PowerBeats as truly wireless earbuds are not ready for primetime.

    22 of 30 people found this useful

    Was this useful? Don't stay in my ears!

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  • 2.0 out of 5 stars

    Excitement ... turned quickly to Disappointment

    I've waited months to get a pair of AirPods, and have friends who've loved theirs since December. I got the box home, opened them and put them both in after the amazingly easy pairing feature. But guess what... the right AirPod had/has no audio. Long story short, after self trouble shooting and having a 30 min Apple help chat with somebody (overseas), I was told that I have a hardware issue and need to go into a store. YAY!!! Two stars because the left AirPod worked fine and sounds good. BUT because I waited SO long, and then drove over 2 hours to pick them up from the only store I could find them near my house, minus 3 stars. Can't find any other stories of this issue which is so crazy. Hoping by the time I get to my Genius Bar appointment 2 days from now (first appointment they had), they will actually be fixable or have a pair immediately to replace them....

    10 of 22 people found this useful

    Was this useful? Excitement ... turned quickly to Disappointment

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  • 2.0 out of 5 stars

    Say goodbye to your BATTERY LIFE iPhone 7 Plus

    I have only had these for three days, but here' my initial take on them. Love the style, fit and comfort. On a windy day, people still cannot hear me talking, so the background dampening is not that great. It would appear that I may need to get a Mophie, because since purchasing the Pods, my phone has been going through battery quickly and heating up, like it would if there is a program running continuously. I have not added any apps, so I know it must be the Pods. When they are in the case, the phone is fine, but when they are in my ears (ear insertion sensing is enabled), my iPhone 7 Plus will go through the battery in a matter of three hours, even if I am not talking on it. It also doesn't seem to have any method of hanging up a call, without touching the phone itself. As for the battery life with the Pods, Apple is correct, they will only last two hours when talking (mine was 110 minutes). I have not yet tested the life listening to music. So it looks like I may need to keep my wired headset on me as a back up when I put the pods back in the case for recharging...which defeats traveling light. You cannot charge the case any faster with plugging it in using either of the Apple plugs...and at the moment, mine is stuck on 74% and no movement no matter what. Looks like I see an Apple Store visit in my future. Listening to music is okay, but clearly Apple has not used any of the Beats technology in these, because the base tone is weak. I am a huge Apple user, but this product has been disappointing.

    6 of 11 people found this useful

    Was this useful? Say goodbye to your BATTERY LIFE iPhone 7 Plus

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  • 2.0 out of 5 stars

    Great When They Work

    I'm going into an Apple store today to have my AirPods replaced. For the second time. This will put me on my third pair. They work amazingly well for streaming music, podcast, audiobook, etc. to them wirelessly. You can leave your phone on the kitchen table and go all around the house listening to what your phone is playing.

    But the handoff for phone calls is unreliable at best, terrible at worst. I've lost more phone calls than I can count. I will be listening to an audiobook on the AirPods and will initiate a phone call and it will not pick up the call. The audio will default to the phone, and it even causes problems switching audio between iPhone, speaker, and AirPods. They work maybe 20% of the time for me. It's possible I've gotten two lemons in a row, but I doubt it. The first pair I ordered from Verizon's online store when they happened to have some in stock. The second pair came directly from Apple through a replacement. My third pair will also come directly from Apple through replacement.

    So I have to give it a two star review due to reliability issues with phone calls. I'd give it one star but it works very well streaming audio from the phone. But I bought this for phone calls, and for that it is terribly unreliable.

    1 of 3 people found this useful

    Was this useful? Great When They Work

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  • 2.0 out of 5 stars

    Good design and sound quality, but bad connectivity

    I got my Airpods from Apple Store 2 weeks ago and I really love the shape and sound quality. However, I have to complain about the poor connectivity that i have experienced on my set of Airpods. When i used it for phone call, it keeps disconnecting from my iPhone 6s and difficult to reconnect. While I am listening music (from Apple music app), it also keep disconnecting (not as frequent as phone call) and I have to remove one side of Airpods and put it back on my ear (this can be considered as reconnect your Airpods to the phone). Sometime I feel really frustrated and especially when you listening music in the library, the Airpods disconnected and music starts playing on your phone speaker (yep, this happen to me couple times). I hope Apple can come up a solution to address the connectivity issue. I have Bose Sport wireless earphone before and never have issue with such connectivity problem.

    19 of 33 people found this useful

    Was this useful? Good design and sound quality, but bad connectivity

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  • 2.0 out of 5 stars

    I wanted to love them

    I got them on Day 1 of release and fought with them for weeks before finding out that the Wireless guestt network at work (with certificate install)...were ruining my ability to receive phone calls and use Siri. Hours of troubleshooting and replacing equipment...painful.

    They worked great for about two weeks and the newer pair became defective. After 8 weeks of struggle...the "magic" wasn't worth it. I am returning them and hope the Beats X is a better experience.

    13 of 27 people found this useful

    Was this useful? I wanted to love them

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  • 2.0 out of 5 stars

    Can't hear on a plane

    I really wanted to like these. And they do a lot of things really well. But the deal-breaker was that I could hear anything on the plane. Too much noise gets around the plastic in the ear drum. Off the plane, they are great. They fit better than any Apple headphones I've ever used, they sound great, they stay in. But the noise on the plane didn't work. I also didn't get to try them on a treadmill to see whether they stayed in the ear while sweating.

    20 of 35 people found this useful

    Was this useful? Can't hear on a plane

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