• 2.0 out of 5 stars

    So-so sound quality, lousy battery life

    I really regret this purchase. The sounds quality is no better than the ear buds. The batter life is awful. And the reliability of the blue tooth is suspect as it keeps cutting out. They do fit your ear better but they are WAY overpriced. What I have is worth about 20 bucks, in my opinion, compared to everything else on the market today.

    44 of 83 people found this useful

  • 2.0 out of 5 stars

    Way too early to market. Major problems

    I wanted to love these. In theory, they could be wonderful and innovative. In reality, they do not charge properly or display an accurate amount of charge left, they do not work consistently, one side is usually broken, and you’ll want to bookmark any pages showing how to reset them as that’s a usual occurrence. Really disappointing.

    11 of 18 people found this useful

  • 2.0 out of 5 stars

    Not so good

    I cannot keep them in my ears unless I tape them in. Then they loosen and turn off. Any suggestions on better ways to keep them in.

    9 of 13 people found this useful

  • 2.0 out of 5 stars

    I want to love my Airpods

    Being a Apple customer for over a decade I struggle with some of the complications I continuously have with the AirPods. If you want to Soli listen to music they are phenomenal, taking calls is what questionable. I want to believe when I first purchased the AirPods Inhad no issues with dropped calls or sounding like “I am under water”. I am on my phone constantly with my job and I am to the point where I will disconnect the AirPods to take the call to avoid issues. I have read hundreds of threads and done the research but no suggestion has worked. I have turned off all Bluetooth devices around me, I.e. “the Tile”, laptop, Apple Watch (yes it’s extremely frustrating I cannot use my Apple Watch either), etc. I have also met with the pros at the Genius Bar which has replaced them once but the same issues keep happening. Any suggestions would be helpful especially from someone that has experienced my dealings. Again, I want to love my AirPods but if I can only use for music capabilities they are worthless to me.

    Thanks in advance for some sort of help

    23 of 28 people found this useful

  • 2.0 out of 5 stars

    Switching between Apple devices experience is often broken

    I constantly am disconnecting my AirPods from the iCloud account I've synced them to because they can't connect via bluetooth to my macbook, iPad and iPhone. They do a terrible job of shifting between devices. So if you're interested in headphones that you use with your phone AND your Mac computer/ANY OTHER DEVICE, it's not worth it.

    Half the time I'm just using my wired headphones because these things take constant troubleshooting just to connect to the devices they've already found........ already synced to..................

    Do not recommend.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Underwhelmed and unsatisfied

    I was disappointed that I couldn't control the volume on these without my phone in hand. Being wireless and cordless almost defeats the purpose if you have to have your phone in hand or Siri can't quite hear well when you're asking her to adjust the volume.
    They also seem to slip out easily, even though they fit well. I haven't dropped them out in public but I have at work and it's scary to think about losing these. I would think Apple would do a better job with the FindMyi[insert Apple device] technology but it's obvious they bank on people losing these.

    Only pluses would be the design and the loudness of the volume which is better compared to the let-down PowerBeats3 Wireless headphones I tried.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    One size does NOT fit all!

    I got these as a birthday gift from my husband and I was so excited about them. But once I had them in for about an hour my left one wouldn’t stay in and the right ear began to hurt! I have multiple styles beats headphone but the AirPods were at the top of my list when reading about them. But once I got them and realized that they were so uncomfortable, I was so disappointed. Apple these should come in multiple sizes, be waterproof, and have a way of tracking them if one is dropped. Just one consumers thoughts! I gave 2 stars because the sound quality was good but that’s about all that was positive in my experience.

    Overall I would not recommend them because they don’t fit the ears of all consumers and this is a problem! Come on apple I know you can do better than this!

    24 of 35 people found this useful

  • 2.0 out of 5 stars

    I don’t hate them but they are just like the ear buds.

    My title being said, I do like the concept (love it actually) but come on Apple, one size doesn’t fit all. If you have issues with the ear buds that come with your phone you will not find these any better. They consistently fall out with any less than upright movement. Not great at the gym if you move much during your workouts. I seem to have the most issues with my right ear (same as with the ear buds).

    What’s right: The tech is solid. The syncing is decent the sound is excellent (if environment around you is loud then it’s not great) but all in all they sound good. The mics work well and I never have any complaints about people being able to hear me. They are cool. I do also own a pair of beats and they are better than them for day to day. Beats are now used for loud things and the gym.

    What’s wrong: The fitment is still horrible. Same as the other ear buds that come with your phone. Apple needs to come up with some form of adaptors that will adjust for the ear. We are not all the same 5’ 6” hipsters that Apple pictures us as. And our ears are all different. Also not sure why but they don’t always connect. They say they are but not always. It can be a pain. The software to link needs some work. Another challenge is the shortcuts for talking to Siri pausing etc need more options for customizing.

    I went two stars because of the fit. It’s still the worst for me. Maybe sell a few different sizes? I don’t know.

    43 of 50 people found this useful

  • 2.0 out of 5 stars

    When it works I love them

    I took a chance buying these as they were out of my price range. I was hoping to love them but I am experiencing dropped calls. Maybe yours will be better than mine. I am back to the ear pods where I do not have the dropped call issue.

    2 of 7 people found this useful

  • 2.0 out of 5 stars


    I like the Airpods I thought the Earpods were painful these I cant keep in my ear for more than 20 to 30 minutes at a time,

    10 of 18 people found this useful

  • 2.0 out of 5 stars

    Can not connect

    I have a lot of issues with connecting in between devices such as from my laptop to my phone both are apple. Always having to go into my Bluetooth and reconnect them. I have never had issues with my Bose wireless headphones. These airpods not worth the money.

    17 of 35 people found this useful

  • 2.0 out of 5 stars

    Not effortless and not for all ears

    I’ve had these for about a year. Although I like the compact size and practical design with the rechargeable case, I have 2 big issues, first they do not always connect “effortlessly” as apple advertises, my wife gets upset at night because I have to fiddle with the buds and the case and make clicking sounds that wake her up to get them to connect to my ipad pro. Second, they fall out of my ears constantly, Apple needs to make different sizes! Not all ears are the same. I can only use them at home or in bed, never for any kind of activity because they don’t stay in.

    19 of 27 people found this useful

  • 2.0 out of 5 stars

    Connection to iPhone cuts out randomly

    When I'm listening to music or on the phone (like a conference call for work) the AirPods randomly cut out and stop working. I have to pull them out of my ear, change the phone to speaker or phone, and then put them back in my ear. Really annoying. The supposed benefit is to not have to pull your phone out but yet I have to because it drops the connection so often.

    8 of 14 people found this useful

  • 2.0 out of 5 stars

    Works for the right ear

    Falls out of my ear when I run. Sound is weak unless I am somewhere with no surrounding noise. Good for business calls, other than that I bought the Bose ear buds and they are way better. I regret buying these, I seldom write a review but these bother me.

    18 of 31 people found this useful

  • 2.0 out of 5 stars

    Easy to lose

    I haven't even had these for a year yet and I misplaced them and now only have an empty case, and cannot locate them because they are "offline". I am so disappointed spent way too much money $180 for this to happen. I will not buy again. I hope I find them soon. it also had too much static. I'm so disappointed in this. I wish Apple would come up with a better solution to finding lost airpods, out of case and in case even when it is dead. ughh

    7 of 27 people found this useful

  • 2.0 out of 5 stars

    Think twice before purchasing...

    CONS: My right AirPod almost never connects seamlessly. I can always hear out of the left one, but I constantly (at least once or twice or day) have to completed disconnect and reconnect my AirPods with Bluetooth. This is annoying! Separately, the case collects a lot of dust both inside and out.

    PROS: The AirPods are comfortable and never fall out. The call quality is great.

    13 of 21 people found this useful

  • 2.0 out of 5 stars

    How to locate

    So I purchased the AirPods hoping to correct the need for a converters for my iPhone 8plus, but it’s more of a hassle. The AirPods keep falling out my ear. I have lost them on several occasions. The price tag does not allow me the option to say oh well I will just purchase another. The quality is wonderful and the no string is great. There just need to be a better way to locate them when they became me lost.

    5 of 14 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    They were great and everything until I misplaced them and because they were in the charging case they are considered “offline” so I wasted $170. Wouldn’t recommend, they are small and easy to misplace. Just get some great value headphones and call it a day.

    6 of 50 people found this useful

  • 2.0 out of 5 stars

    Right pod died after 14 day return period

    I bought the AirPods in addition to iPhone X in mid May 2018. Asked the sales person if these pods were prone to falling out during workouts and was told “no.” Got them home, and to their credit, setup was a snap. Went for my first run with them, and as suspected, they quickly became loose and were prone to falling out of the ear unless pushed back in every few minutes. VERY ANNOYING! But sound quality was pretty decent, so I just got in the habit of pushing them back in every time they started to feel loose. Should have returned them then, but I just put up with them. Then, the right pod started disconnecting spontaneously, and by uninstalling from Bluetooth and reinstalling the AirPods both pods would work for a while, only for the right to drop again. I am past he 14 day return period, so will go back to my beats wireless earphones. Do not buy AirPods if you are athletic!

    25 of 41 people found this useful

  • 2.0 out of 5 stars

    Terrible sound! I won’t recommend buying them.

    The sound quality is terrible! You won’t be able to watch a movie in an airplane and hear everything properly. Even so in all other instances any some ambient noise.
    Try to return them: the apple store guy said: your expectations of this product are too high (!!??). My 60 euro JBL in ear headphones where much much better!
    Connectivity is the only positive and convenient thing.. but useless because it should be all about the sound quality!

    7 of 27 people found this useful