• 2.0 out of 5 stars

    Expensive for what they offer

    I used these to pair with my iPhone 7+, and I can say the best part of these were their ability to quickly connect. However the fun pretty much stops there. The biggest negative here is the sound quality. There is virtually no soundstage in no matter what type of music you listen to. They would also disconnect on their own, which is quite annoying.

    If you liked the wire pods, you might like these since they offer freedom of movement. But sound quality is quite flat. No bass. And I don’t say I wanted a bass heavy pod, but these had none making music sound just flat at best.

    Returned in two days.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    They fall out easily....

    I really wanted to love these headphones and the sound is rather good, not the best that I have had, but decent. The real problem is they fall out without warning if you lean over or sometime just move around. For this price, I would expect a more universal secure fit. I consider my ears pretty normal I guess and I'm just disappointed. 3rd party companies make adapters I guess to help with the fit, but then they don't fit in the charging case. Just be aware.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Not so happy with these

    These are a disappointment. On the plus side, it is convenient to walk away from your desk and not be tethered to the device playing your music.

    However there are quite a few problems to me.

    Sometimes they play right away, other times they don't seem to sync or it takes a long time to connect for no reason.

    They fall out of my ears ALL THE TIME! No damage seems to occur, so they are pretty sturdy. But it's annoying. I've bought a simple tether to so it's easier to catch them when they fall out, but now I'm half way back to a cord.

    When a call comes in and you answer the phone, they keep playing your music and do not pick up the call. SO then you have to yank they out and take the call via your computer or phone. Supposedly you tap them to answer, but that has never worked.

    Finally, they run down what must be minuscule batteries after a few hours. There are random chimes that I suspect must have something to do with battery life, but it's not easy to monitor their battery life. And with batteries--they are yet another thing to plug in, charge, and deal with. Corded headphones-don't need charging!

    In the end, to me, a cord to your device is far simpler, predictable, reliable. Unless you are a "must-have" tech person, I'd pass on these.

    It seems like these are typical of apple trying to solve "problems" that never really existed. Worse, they create more complexity in life and who needs that?

    9 of 14 people found this useful

  • 2.0 out of 5 stars

    Very good product but a major defect

    These are so convenient and useful, yet after a few months the sound in the left earbud became very noticeably quieter. The sound was unbalanced and awkward because one ear was louder and clearer than the other. So much so that I had to get it replaced. Good customer service but I have had this same problem with the basic apple earbuds as well multiple times where the sound will essentially fail in one ear. I fear it is only a matter of time before the replacement does the same thing.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Defective

    So i ordered them when they first came out. They were back ordered 2 months and i waited, excitedly. After a day of using them, one of them didn't work. it wouldnt connect and sometimes would charge. it was like my iphone, watch and charging case didn't recognize it was in existence. I took it in for service and they gave me a replacement. Lo and behold the earpod worked for 3 days until it stopped working on and off.
    I dont know if it was just my pair were defective or all of them were like that, but i ended up returning them because Apple wouldn't replace the entire product (both pods and charging case) for free, even though i had everything down to the rapping still.
    I might buy them again to see how it goes only because i loved the fit in my ear and no wires!

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    AirPods Sound great. Easy to use. They simply don't stay in place.

    I received these as a gift and love everything about them, with one exception... They will not stay in my ears. AirPods are incredibly easy to pair with your iPhone (just open the case and they pair) and once paired, they are easy to reconnect (just take the headphones out of the case and put them in your ear and a chime will indicate they reconnected). The sound is fantastic and the auto-pause feature (take an ear piece out of your ear and your music pauses automatically) is really cool. I have to say that all of the quality and features are useless because the AirPods will not stay in my ears. Small movements of my face cause the AirPods to shift and fall out of my ears. My intent was to use these while running and working out at the gym. after using the AirPods a few times I realize this is not possible. I am looking to purchase an ear hook from a third party site in hopes that I will at least be able to use my new headphones. Fingers crossed...

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    I want to love them

    These are the most flawlessly intergrated Bluetooth earbuds I’ve ever used. They feel like the type of big leap forward in technology that Apple is known for. After using them for three days, I really want to love them, but I simply can’t. Apple clearly has an ongoing love affair with white plastic, even when another option, silicone inserts in this case, would make for a far better product. These block out almost no noise. To some degree that could be a good thing–when running or walking, say. But with these, if you’re in a car, or on a plane, or in a crowded space, your music will simply be muddled into background chatter unless you turn the volume up to about 80%. If you’re a sensory junkie who just likes noise, these could be the perfect choice. If you’re hoping to go deaf using a pair of otherwise flawless earphones, these are for you. But really, these feel like they’re designed to be used on the go, and yet are incapable of overcoming perhaps the greatest obstacle to an enjoyable listening experience outside of a quiet environment. Do yourself a favor. Try these out in a loud Apple store before you buy them, and you might begin to consider getting a cheaper pair with silicone inserts.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    They Cut off my MacBook Air

    When I lay the case on the left hand side near the TAB button my MacBook Air will simply SHUTDOWN!

    1 of 10 people found this useful

  • 2.0 out of 5 stars

    Would not recommend

    Easy to connect, sounds great when working. I thought for the money you spend on these they would work better, but concisely cuts in and out, doesn't matter if you are trying to stream music or listening to your own music on the phone. You would think they would do more testing before putting a product out there, especially for the PRICE.....I've tried reading lots of problems with the AirPods, you get many answers. Please apple, get it right next time because right now, these aren't right.......

    3 of 6 people found this useful

  • 2.0 out of 5 stars

    Disappointed

    When my fiancé bought the air pods for my birthday, I was absolutely in love. Fast forward to December, and my left AirPod will not take a charge what-so-ever. The case and right AirPod will be at 100%, while the left is at 1%. This is beyond disappointing and I don’t feel as though I should have to spend around $75 to replace the left earbud that I had not broken to begin with. It just randomly decided not to take a charge anymore. Extremely disappointed.

    3 of 6 people found this useful

  • 2.0 out of 5 stars

    The Trouble with These Headphones - the High Maintenance Head Phone

    These headphones are high maintenance to keep track of because you have to track and keep safe the 2 separate buds and the fob. You have to carry these around with you just like you do your cell. The three (3) separate little pieces that you have to keep track gives one a little extra anxiety every day because of the extremely high price point to replace them. Ask yourself, how many times, you have had to replace headphones or replace a cell phone then multiply both those numbers by $160. That's what you'll spend to have these nice headphones with you all the time. The ear buds can fall out of your ears and after you get used to wearing them sometimes you can't tell they've fallen out. It is hard enough to keep track of a cell phone, keep it safe and out of water or prevent damage like a dog eating it but at least with a cell you can get an Otter Box case and insurance from your phone service provider but these are not available for these expensive headphones. Your fob and 2 separate ear buds are susceptible to the same things you have to protect your cell phone from. Technology like Apple has been helping to make things easier or helping us to become more productive. Apple missed the mark with these headphones .... that is unless you have the money to spend at a $160 per pair every time something happens to them. I say wait to buy these until something more convenient comes out. You almost feel like you have to buy these headphones if you have the iPhone 7 because the iPhone 7 did away with the ability to charge both your phone and the headphones at the same time. Ugh...

    36 of 94 people found this useful

  • 2.0 out of 5 stars

    Poor sound quality.

    Poor sound quality.

    10 of 27 people found this useful

  • 2.0 out of 5 stars

    Worked for a while

    I liked them at first. They worked perfectly with decent sound quality. They sound a little tinny with a high noise floor. After 2 weeks the left earbud stopped charging and wouldn't disconnect from my phone. After some research and cleaning of the case and the headphones, I found out that this is a common problem with no solution. I wish Apple would fix this. They also don't fit in most people's ears and look like q-tips sticking out of your head when you wear them.

    7 of 22 people found this useful

  • 2.0 out of 5 stars

    Needs more development time.

    I REALLY wanted to love these headphones. My plan was to use them at work with my pc and occasionally at home with my iPhone. Setup was easy enough, but from the day I started using them with my pc they would randomly just drop the signal. Sometimes 10-20 times a day. It wasn’t like they were connected, the sound would just cut out sometimes with no apparent reason. I talked with Apple support and they seem to think that it’s due to Bluetooth interference from other devices. I work in an office with a LOT of Bluetooth devices. Many of these are wireless headphones phones that are not Apple and work fine. It’s sad to think that the Apple AirPods can’t compete with other brands on all features. Due to mostly needing them at work and the issues I had, I returned them. Maybe they would work great for someone who just uses them with their iPhone. If you plan on using them around a lot of other Bluetooth devices, I highly do not recommend. I wish Apple wouldn’t release a product until it was totally ready in all situations. I hope they come out with a better version that is more equipped to work in a high tech office. They fit just like the regular earbuds which I like, but they were kind of awkward to take out of the case. You grab the part you put in your ear and you have to regrip in the stem every time you take them out of the case to put them in. Why can’t the stem be the accessible part from the case so you don’t have turn them around in your hand. Please make them better!

    5 of 13 people found this useful

  • 2.0 out of 5 stars

    Apple failure

    I think Apple should call the AirPods a failure. I am on my 3rd pair and after 5 months the 3rd pair will not hold a charge on the right side. This has been a continuing problem with each pair I have received. I’m sick of spending hours of my time at the Apple store with their so called Genius Bar trying to figure it out. These are totally not worth the high cost!!!

    17 of 25 people found this useful

  • 2.0 out of 5 stars

    Unreliable

    When they work they're great, but that's only about 80% of the time. For business I need to use an old earbud headset so I know they will always work.

    5 of 9 people found this useful

  • 2.0 out of 5 stars

    Didn't live up to my expectations

    I have to say that the sound quality is great BUT I particularly have 2 issues with them. First, the shape it's very uncomfortable. I can't use them for more than 10 min without hurting my ears. I have very small ear holes and these are definitely not a fit for me. Second and more important, the battery dies pretty fast when you are not using them even inside the case.

    1 of 8 people found this useful

  • 2.0 out of 5 stars

    Disappointed...

    As someone with an iPhone X, MacBook Pro & iPad Pro, I love the concept... that being said...
    They worked great for me until I used them on multiple devices. Now it's hit or miss if they will even connect to my phone when I take them out of the case. Sometimes they will, but many times, I open the case, hold near the phone, and the battery level display that should appear on the phone doesn't. I've tried "unpairing" them, and redoing the process to no avail...

    I've seen ads that say you can seamlessly switch from one device to another... in reality, you have to go to the next device, select Bluetooth settings, and click to connect the airpods.

    They also regularly behave as if I've taken them out of my ears... disconnect from my phone while wearing them.
    It just seems like Apple rushed to release a product that wasn't quite consumer ready yet.

    23 of 35 people found this useful

  • 2.0 out of 5 stars

    Battery Life

    I like the way they sound. I'm not having any issues with them falling out of my ears. My problem is that the battery doesn't last at all. I'm not getting much more than an hour of talk time out of them, using them with an iPhone 6. Anyone else having an issue with battery life?

    20 of 28 people found this useful

  • 2.0 out of 5 stars

    Falling AirPods

    From a sound perspective they are great however in my case they keep falling out my ears, even with minor movements. I'm scared to loose them if they fall in some unretrievable place. I'd have to buy some device to fix them a little bit better to my ears. So bad!!!

    18 of 29 people found this useful