Customer Reviews & Ratings for AirPods

So the things that you may worry about before buying them - work fine. They pair easily and they do stay in your ears without issues. I haven't lost them once. (Knock on wood.) But, they are unreliable: even though they are paired and connected to my iPhone, they randomly will refuse to direct any sound through them. That is even when the icon in the call window says that I am using AirPods - no sound. Lot's of similar stories over support forums. Also, up to two hours of talk time really means that you cannot take two back to back 1 hour long conference calls. So, as a business tool they fall short. Now, when they are charged and when they work - they are a delight for calls, music quality is so, so.

5 of 6 people found this useful

I love the functionality but unfortunately I’m taking mine back because they just look too stupid. Every time I catch a glimpse in a passing window I look like someone’s Aunt Bea with clip-on earrings and I just cringe.

My other frustration after a couple weeks is having to choose between Siri OR stop/play functionality on the double-tap. You have to be able to discreetly touch your ear to stop your music — otherwise every time you walk up to a cashier or whatever you’re the dork who’s tapping your ear and saying “Siri stop” – it’s beyond lame. But if you only have stop/play activated, you can no longer activate Siri from the AirPods, and having Siri in your ear is pretty cool.

The obvious and intuitive solution is for Apple to just let us customize single, double, and triple-tap functionality ourselves. For me, my choice would be single-tap to stop/play, double for next, and triple to activate Siri.

The sound for me is pretty much exactly the same as the EarPods — obviously there can’t be a lot of bass, but it’s fine for walking, working out, etc.

The other thing to know is that gravity plays a huge part in the AirPods ability to stay in your ear, because they don’t have the downward pressure of the wires. That also means that you can’t wear them lying down, because they’ll fall out of your ears — frustrating when I’m watching TV, doing a meditation app, etc.

I have Airbnb guests so I try to stay quiet around the house, and the ability to easily switch between my Apple TV, iMac, iPad in total silence is really cool. When I first opened the AirPods and my iPhone woke up and showed them as connected I practically wept.

But it’s already a struggle for me not to look like an idiot, and I just can’t justify paying money to make me look like more of one.

7 of 11 people found this useful

I'd give these a 5-star rating except for one major issue - volume level for alerts/music is NOT the same as for Siri. Siri continues to blast at extremely high volume no matter how the volume is set. Until Siri's volume matches playback volume, the AirPods become a major hassle to use. One "answer" in support was to use your device to control the volume every time you double-tap to activate Siri - that is not remotely reasonable to do since the point is not having to access the phone AND Siri is the control for everything on the AirPods and disconnecting Siri is NOT helpful if you use it regularly. Apple, please update these so the volume set applies to ALL playback. Then I'll change this to 5-stars...sound is great (and I've never liked digital sound) and I am one who always has in-ear headphones popping out of my ears; these stay put! :)

3 of 3 people found this useful

These truly are little marvels of technology. There's a lot packed into these. But it's worth asking if these are better than the corded version.

As far as positives, the sound seems to be better, most of the time, than the corded versions. And these stay in my ear far better than the stock earbuds. The microphones are nothing short of amazing.

As far as drawbacks, you cannot control the volume with these headphones, meaning your phone still needs to be easily accessible. And you have to choose between being able to access Siri, and being able to play / pause. You cannot do both via the AirPods. Additionally, the tap function relies on accelerometer, not touch sensitivity. This means you have to tap extremely hard to activate Siri or play / pause. It's a small thing, but not a "premium" experience. Worth mentioning - at times the audio sounds very compressed as the headphones try to reconcile latency differences between right and left. However this is infrequent.

Good product, but I'm not sure it's really better or easier than the corded version. It's simply a different product and a different experience altogether.

10 of 11 people found this useful

I really like my AirPods. The sound is great, and they link well to my Apple products......in most cases. Here are a couple minor problems; One, sometimes, when my iPhone 7 rings, and I put my AirPods in, it takes 4 or more rings for the AirPods to connect so I can answer the phone. Two, my music OFTEN skips for a split second, which is very annoying. Three, when I switch between my iPad Pro and my iPhone 7, because I'm walking somewhere and don't need my iPad, it sometimes takes several minutes for the AirPods to connect to my phone. Four, If I'm on my iPad Pro and my iPhone 7 rings, the AirPods don't always connect to the call quickly.

Other than the above comments, they work great. No issues with them falling out of my ears. And, to the people who complain about this issue, buy a neck cord, they're only $.74 fer chrissakes.

20 of 23 people found this useful

I actually don't have a problem with the sound quality of the original earpods with my iPhone 6S Plus. They are serviceable for what I do with them - phone calls and podcasts, and very comfortable fit in my ear as far as earbuds go.

Bluetooth was the main draw here, along with convenience and design by Apple.

Unfortunately since I use the phone a lot, I have found that the signal gets disrupted quite a lot in my use case. It may be that I have a ton of bluetooth devices paired, or too much interference. However this is the first pair of bluetooth headphones that I've had connectivity issues with even at close range on phone calls.

Strangely enough, no problems with music or podcast playback - only with phone calls.

Sending them back. May try another set and see...

9 of 10 people found this useful

I've had these for 2 months and I mostly love them; the fit and the sound are just fine for my purposes.

The problem I'm having now is that I just started walking with them, and they disconnect from the phone constantly. I've tried it with a podcast app and the built-in Music app, I've turned off double-tap detection, I've unpaired-reboot-repaired them, nothing fixes the problem. They'll just stop playing. When I take my phone out of my pocket and hit play, sometimes it works for a few minutes, sometimes only for 5 seconds, but it will stop playing again. But they work for hours when the sound source is not moving.

Three stars because when they work they're magic, but having to carry a pair of wired headphones for exercise means this 1st-gen product wasn't quite ready.

3 of 4 people found this useful

I wish these were designed to go into the ear canal for a better fit and seal (noise reduction/ better sound reproduction).

Good otherwise. I reach for them over my Bragi Dash and 3 other headphones when not traveling/ in a plane.

5 of 7 people found this useful

I think these are amazing! The design and sound is over the top!!! Unfortunately, they don't fit in my ears. They are too large. Apple, one size does NOT FIT ALL!!! Please, please, please make a smaller version. These will work as long as I'm not doing an activity. However, there is no way I could ever run in them as they would fall out.

31 of 46 people found this useful