• 3.0 out of 5 stars

    They're cool, but need improvements

    I love the convenience of the charging case, and, of course, the fact that they're wireless. However, they are not noise-cancelling at all. My coworkers talk all day long, and music in my ears is my only relief. With the volume cranked all the way up, I can still hear their yapping with the AirPods in my ears. Had to switch back to my cheap corded pair, which are also soft and go all the way in my ear, unlike the AirPods, which do not go all the way in, and the hard plastic hurts my ears, as Apple ear pods have always done. I'll use the AirPods when I work out, but that's about it. When I listen to music, I don't want to hear every noise around me. Step it up, Apple. These things aren't cheap.

    10 of 18 people found this useful

  • 3.0 out of 5 stars

    Steep Apple pricing makes "Wow" go to "Meh"

    I really wanted to like the Airpods but the price tag really made them kind of "Meh" overall. For the high $160 price tag, I just expected something more than the standard earpod experience just without wires. This product probably gets you closer to the "Wow!" level if you have an iPhone that got rid of the headphone jack. Because of the missing headphone jack, you will have fewer options for headphones, particularly when you want to charge your phone at the same time, so these will Airpods probably seem more like a Godsend in that case. Before I returned them, I was using them with an iPhone SE, which has both the Lightning port and the 3.5mm audio jack.

    (+) The sync and pairing is superb. Very seamless and simple.
    (+) Audio quality is okay for an earpod. They're much like the standard earbuds that come with the phone, which are pretty good quality for being free but Airpods are not free.
    (+) Convenient. They work fast and are handy for quick listening or phone calls on the fly. Perfect for those situations where I otherwise wouldn't bother untangling the headphones.
    (+) Battery life seems strong for both the pods themselves and the case. As someone with great charging discipline each night, I can't imagine I would've ever found myself out of battery with these.
    (+) Fit is more secure than you'd think, although not perfect. They stay put for the most part but don't necessarily feel very secure to me.

    (-) They are ugly. I could get over this if I liked them enough but, let's be honest: they look terrible and dumb
    (-) Audio wasn't very stable in any stressed environment. Lots of skipping on the street or in the gym. More than my $25 Tantronics headset. This is a serious drawback for me as I have very low patience for skipping. I would much rather deal with tangled wires than skipping.
    (-) Price! You just expect more than moderate convenience enhancements when you're pushing $200 for headphones
    (-) Mostly secure but they did fall out during some workouts

    In summary, if you've still got a headphone jack, use the included headphones or a $30 Amazon Bluetooth set to hold you over until a more mature design comes out: something with better audio quality, better form factor, and a more stable connection. These are worth about $100 in added convenience but not really a $160 upgrade, IMO.

    8 of 8 people found this useful

  • 3.0 out of 5 stars

    iPhone X & AirPods: Almost There

    Use Statement
    Mostly business calls (multiple hours a day) - occasional music/TV.

    This function confuses me the most. When my phone rings and I take an AirPod out of the case, sometimes I hear the connection tone - sometimes I don't. Sometimes it will connect quickly- often it will take ~15-20 seconds. Sometimes it will even give me the tone that it's connected, I'll start the conversation and then seconds later it will switch back to my phone earpiece. In short, they work every time, but connecting is a guessing game.

    Love the sound. Clear, good volume, can hear easily with one or both pods. Good with callers and music.

    Form & Fit
    Hard to take out of the case with one hand (if you need your other hand for your phone, etc.). Fit in ear just fine (will vary since it's one size fits all). May not be best for exercising, as they could easily fall out.

    Battery Life
    I make a lot of phone calls. Each lasts about 1.5 hours of talk (and I swap/charge). They do charge fully in about 15 mins. and charging case has several recharges.

    Most Surprising
    The range! Every Bluetooth earbud set I've owned drops the call or crackles if I walk ~15 feet from the phone. With AirPods, I often forget that my phone is on my desk and not in my pocket and walk far from the phone - beautiful, clear connection the entire time.

    Love the AirPods as a whole - need to update firmware for better connectivity (understand that no product is perfect). I would have thought that two of the latest Apple products would be near-perfect - almost there. Would give 5 stars if easier to get out of the case and connected more consistently. Would buy again and do recommend.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Not as seamless as they claim

    I've had the AirPods for over a year now and while they have held up ok, there are a couple of recurring issues they need to address. First and foremost, if you have multiple devices like the apple watch and iphone, the AirPods will have issues connecting with the watch if you do not deactivate bluetooth on your phone. I cannot tell you how many times this has happened to me at the gym only to spend 10 minutes trying to get the AirPods to connect to the watch...very frustrating. The other issue is that the microphone has degraded to the point that I can no longer take a phone call using the AirPods. It used to be extremely sensitive and have great call quality so that the person with whom I was speaking could easily hear me; however, all of that has changed one year in. Now, they are practically useless and I have to either revert back to wired airbuds or just talk into the phone. For a price point this high, I would expect a lot more from this product and Apple. The sound is still good when it connects but not sure I would recommend this product until they fix the connection issue and degraded microphone performance.

    25 of 28 people found this useful

  • 3.0 out of 5 stars

    Decent wireless buds

    I was looking for long-wear wireless ear buds and tried quite a few. Cheaper Coulax and more expensive Jaybird X3 in-ears were not comfortable after about 30 min. I had Motorola S9 from way back that also got uncomfortable after about an hour. The Apple wired headphones were always comfortable for me and had good sound quality, so I finally went in on the AirPods.

    Sounds quality is good, and the comfort is also much better for me. The battery life is OK at around 3-4 hours with music and occasional WebEx session during the workday. I would put them around a 4 star rating with all of that, but some of the quirks I've seen with them drops it down to 3.

    Often when I take them out and wait for them to connect to my work MBP, only the right will connect. I have to remove the left, put it back in the case to "reset" it. Sometimes they just decide to cutout or temporarily disconnect. And if I tilt my head the wrong way sometimes, they will think I've removed them and turn off. For these reasons I put them at slightly above average. I may still search for that "perfect for me" solution.

    9 of 15 people found this useful

  • 3.0 out of 5 stars

    Tech marvel for the first 15 minutes and then...

    Operationally and in terms of functionality, these are fantastic. In terms of sound and fit they are the worst I have ever used. The way they charge, connect and talk to the Apple ecosystem make them a joy to use, but after about 15 to 20 minutes, I have to remove them because they really hurt my ears. The sound quality, for music, is generally quite poor. They also look a bit funny, the way they sit in my ears. Test before you buy!

    15 of 19 people found this useful

  • 3.0 out of 5 stars

    Reasonably good

    The sound quality is good and the battery life is great.
    They drop connection often and switching devices is always slow and painful.

    6 of 9 people found this useful

  • 3.0 out of 5 stars

    Very good, but need improvement

    I love this product. Nice design with some extra features to the product which includes: Tapping features, Siri and Calling accessibility's. I would like some kind of update on the sound quality please.

    12 of 14 people found this useful

  • 3.0 out of 5 stars

    Not usual Apple quality

    A fan of all things Apple, I am saddened to be disappointed with the AirPods. I chose because I always found the wired EarPods comfortable. But it's time to go wireless. Unfortunately the AirPods at times are tinny when on call. Also, with normal use being listening and talking on calls, I am getting only 2-3 hours and half to switch to phone speaker while waiting for recharge. The good news is they are comfortable and recharge quickly but I cannot recommend if need for all day use unless you can work around the frequent recharge requirement. As expected they are comfortable to wear. I think if Apple sold with two pairs in each case, this would be a great option. That would allow one pair to charge while the wearing the other. And you can change one at a time. so no loss of use during change. This second pair would raise price somewhat but would make it a better purchase. The occasional tinniness also needs solution. If all day use is needed likely best to stay with EarPods, Beats or Bose wireless solution.

    12 of 26 people found this useful

  • 3.0 out of 5 stars

    Airpod, No-non

    knew initially there might be an issue with the fit of the Airpods because the wired headphones just barely hung on my ears, but wanted to give them a try due to the battery life and Apple integration capabilities. I have literally purchased practically EVERY wireless headphones/earbuds and each have had there drawbacks, but Apply REALLY should consider making a customizable option for these. The Airpods are too light to not be able to keep them in your ears. A simple rubber cover would be great, but Apple seems to be dead-set on the one-size fits all option. On another note, it was refreshing to have a earbud that was directly connected to my iPhone. The battery life was great - could go nearly 8 hours with one pod on one charge. These, however are going back. It's too annoying to keep stopping to push these back in my ears every few minutes as I feel them slide. Beats are not an option, don't like the sound quality. Last had the Samsung Gear and loved the fit, but the battery life was horrible. Back to the drawing board.

    14 of 20 people found this useful

  • 3.0 out of 5 stars


    As a long time user of Apple products, I am very disappointed with this product. While sound quality is excellent, I can't use them on my daily runs or visits to the gym, they will fall out of my ears without warning and I have had to go back to using my old headphones when exercising. Apple should at least provide some type of safety harness to prevent their potential loss. I am essentially restricted to using them with Apple TV, not happy!

    10 of 17 people found this useful

  • 3.0 out of 5 stars

    Mixed Experience

    I can't in good conscience give these earphones more than 3 stars. That's not saying they're bad, it's saying they're just OK, not great.

    They hooked up easily to my iPhone 7 and the charging case they came with carries nicely in my pocket and protects and charges the ear pieces at the same time.

    As for the sound quality - it depends. For music they are mediocre and my $30 pair of wired Sennheiser ear buds actually sounds better, particularly in the bass frequencies. However, they work pretty well as a wireless headset for talking on the phone. The sound quality, particularly when using both ear pieces at the same time, is very good. I have checked with several other people I spoken with and they can't tell that I am using a headset. Receiving quality on my end is clear. I find that using both earpieces makes hearing the other party much easier, particularly in noisy environments.

    I do have numerous issues with them that I had hoped would be resolved with firmware updates but haven't so far, however. One is that when they are placed in the ears, they do not always connect to my phone. Sometimes one will connect but the other will not. This is very annoying. I haven't read the other reviews, so I don't know if others are having the same problem. Another issue is sometimes when I have the AirPods in my ears and answer a call by tapping the answer button on the phone, the call will be routed through the phone and not the earphones even though it shows that the AirPods are in use.

    My experience with battery life has been disappointing. When using them for voice calls, I get about 1 hour and 35 minutes on a full charge. Another issue I have with them, and it's only a small inconvenience, is that they can be needlessly difficult to retrieve from their case.I think this is a "form over function" problem and could have been easily avoided with a better design..

    Finally, they fall out of my ears easily if I tilt my head to the side or move in certain other ways. After having this happen numerous times, i have learned to avoid certain movements when they are in my ears and now this only rarely happens.

    I was going to return them but decided to keep them to use as just as a (very expensive) voice call headset because they do work well for voice calls (most of the time), if you don't need more than about an hour and a half before recharging is necessary. By the way, I've owned these for about 4 months.

    12 of 15 people found this useful

  • 3.0 out of 5 stars

    Nice, but less magical and more frustrating.

    I really wanted to love these, and for the most part, I do. Or at least, I like them a lot. They sound pretty good, not much better or worse than the wired earbuds. They are extremely comfortable and don’t fall out or even become loose. However, switching between devices is a pain. Half the time it works as advertised, and feels pretty magical. Half the time, devices simply don’t see or show them at all. Everything is signed into the same iCloud account. Switching from iPhone to iPad is hit or miss. Switching to Mac is even worse. Have to go to Bluetooth settings and manually connect or forget and re-pair them. Typically it’s a lot of putting them in and out of my ear, in and out of the case, and flipping the lid open and closed repeatedly. If I’m lucky that works. If not, it takes 1-3 minutes of jumping through hoops, settings and buttons. Quite frustrating actually, especially considering the price of these things.

    I love Apple. Long time user and fan from before the “Apple is doomed” days. And these AirPods are fantastic - WHEN THEY WORK. But overall I’m left slightly disappointed, if not hopeful, that these are close, but still not great. Maybe an update will help things. Fingers crossed. Still use them every day, despite the regular frustrations they cause.

    17 of 19 people found this useful

  • 3.0 out of 5 stars

    Not quite there

    Pros: Easy pairing, comparable sound to wired earbuds, GREAT microphone for phone calls, works great with apple's apps (music, podcasts, phone)

    Cons: Ugly design. Not great compatibility with 3rd party apps. For instance taking the headphone out and having it pause feature works great for apple apps, for third party apps resuming when you put the headphone back in is hit or miss, and double tapping to get siri to play a 3rd party app almost never works (even when its just to resume play after pausing, the phone is unlocked, AND the app is open, the phone still prompts me to open the app to play rather than simply doing it from voice command), this is NOT an issue I have with other bluetooth headsets, just a weird obstacle apple put in place for these ones. Also there is no method of control from just the headsets (where other bluetooth headsets have a physical button to push for play and pause, double push for volume etc, or some combination of taps to accomplish the same), with these ones everything is siri, so no matter how simple a thing you want to do its double tap + voice command, which is overly cumbersome for small things like adjusting the volume or pausing playback, and I have found the double tap to not work maybe 25% of the time, which is often enough to be annoying. Also a feature oddly lacking that is present for other bluetooth devices is having a battery gauge in the upper right hand corner, if I put the batteries in the case, then flip the case open, I get a pop up telling me what is left on both the case and the ear pieces, but otherwise you're stuck guessing your battery level between recharges.

    A lot of the cons can be fixed through software updates, so still hopeful these might improve while I'm owning them. But right now the cons outweigh the pros for me.

    11 of 12 people found this useful

  • 3.0 out of 5 stars

    Right in the middle

    I love the device, however, some faults or adjustments that need to be correct. It is difficult to switch between apple devices. You have to unplug and plug the device to an IMAC, IPAD or any other device. However, great charging life, and great sound.

    3 of 4 people found this useful

  • 3.0 out of 5 stars

    Great when they work - frustrating a lot of the time

    First, if you're just going to pair with an iPhone, I'm sure these are great. I switch back and forth between my iPhone 7+, Macbook Pro 15" Retina and iPad Pro. It's less than reliable when switching. It'll sit there spinning and sometimes the only way to get it to switch is to turn off the bluetooth on the device it's currently paired to.

    Second, you only get two hours of talk time... I guess that's reasonable, but it wasn't obvious to me when I bought it and I spend a good chunk of the week on conference calls that last more than two hours (that's a different problem - but not one apple can fix). I swap between ears, but see (1) above and the lack of reliability means there's a good chance when I switch ears, the new pod doesn't come online. Very frustrating.

    19 of 23 people found this useful

  • 3.0 out of 5 stars

    Great Wireless concept

    I like that there are no cords thats a very innovated way to create technology. But on the other side, you are unable to turn volume up and down unlike the Bose soundsports you have the volume up and down switch that is easily accessible. In order to turn the volume down or up you have to manual do that Via your phone or using Siri. So if your running or bike riding that could become annoying having to stop and do that. Plus who wants to talk while asking Siri turn my volume down or up if your around people kinda awkward. Plus i still have the feeling they will fall out of your ears. I really hope the next generation Apple AirPods have the option of touching the AirPods to let you turn the volume up or down and perhaps redesign them so they feel more as if they wont fall out of your ear. Not saying there bad EarPods just a customer voicing his feedback and what is one thing that moves a company forward and grow is by listening to the all the customer feedback.

    18 of 19 people found this useful

  • 3.0 out of 5 stars

    Great but not outstanding

    I just bought them and I was so happy, battery is great, charging time is amazing, range is impressive, and they look great.

    Today I ran out of battery so I changed to my regular earpods and I noticed a huge difference, I asked other folks and they have noticed the same situation. The sounds is mostly OK but it is much clear on the earpods. Not sure how describe it because it is not echo but perhaps the sound is more noisy and sometimes makes difficult to use them for meetings. (Mainly when multiple people talk at the same time). For music it is great, for 1:1 calls sounds great as well and people on the other side tells me that they listen my voice cristal clear, which surprise me considering that the mic is that closed to the ear and I guess it captures more background noise.

    In overview, they are great, I am happy that I bought them but definitely there are some gaps. (not sure if these are related to the wireless connection) Also something that I miss is a "button" or a similar implementation to increase decrease the volume or pass to the next song. Although you can use Siri but I am not a fan of keep asking Siri these simple things.

    9 of 12 people found this useful

  • 3.0 out of 5 stars

    Problem for small ears

    It deserves 5 stars ..I bought them and was amazed how user friendly/easy to use earphones they are.. But if you have small ears it is a big problem Unfortunately it does not come in different sizes (S-M-L) I had to give it away to my husband which I envy when I see him using them.
    Please at least produce 2 sizes ; women & men maybe ??

    10 of 10 people found this useful

  • 3.0 out of 5 stars

    Love it but range is terrible

    I love the airpods except the range is terrible. Keeps cutting in and out when phone is in my pocket.

    7 of 12 people found this useful