• 3.0 out of 5 stars

    Don't fit some ears at all. Won't pair w/my recent model Samsung 4K TV

    I have to put the air pods in the opposite ears to which they're supposed to go and make a very tight fit to make them stay in and none of several 3rd party fit improvement aids work. The air pods are usable that way but look a bit weirder.

    Also I have a recent model Samsung 4K UHD TV and it does not see or pair with the Air Pods at all, but works fine even with more common and cheaper Bluetooth head phones.

    It is a hassle to order a product and need it and be torn between the need to try to get it to work as advertised when it doesn't and having to return it sometimes, so I'm pretty disappointed in the product, particularly since the vendor doesn't have adapters to work with other ear shapes than the 'standard'.

  • 3.0 out of 5 stars

    Phenomenal Sound, terrible fit

    I know these fit fine for most people, but not my alien ears. The sound on these is phenomenal, the best i have ever heard on any wireless bluetooth earphones. This is not so much of a review, but a hope for apple to see this and maybe think of us lesser mortals. I can't even keep this in my ear while eating something, let alone exercising or running. I wish i could have the fit of my Bose Soundsport Free, and the sound of these. That would be the perfect earphone.
    Envious of the people who have ears designed to hold these in.

    7 of 10 people found this useful

  • 3.0 out of 5 stars

    Don’t lose them

    They are great, but no recovery feature if someone else pairs them with their device. One might think it would notify you if connected to a different iCloud account, but it doesn’t. Sadly mine are gone.

    14 of 15 people found this useful

  • 3.0 out of 5 stars

    Useful, simple but, sadly, drop out of my ears and no noise isolation.

    I would gladly give 5 stars to AirPods if not for:
    1) Ears just don't hold them tight enough, Apple should've thought on AirPods form and/or CASE-COMPATIBLE silicon tips.
    2) No passive noise isolation - when in mid to high-noise environment I can't understand onу word in voice podcast even using VoiceBoost in Overcast. Apple, consider that people plug their headphones in to listen to them, not to the world around in every detail.

    9 of 12 people found this useful

  • 3.0 out of 5 stars

    Airpods are good but I had to return them.

    I bought Airpods 15 days ago. the pairing was simple but this is not a huge deal breaker as we pair any headset for once only on any phone unless you live under a rock with bluetooth 4.2 and up. sound quality is ok neither great nor louder if you often travel in a bus. The most annoying thing is when you use them while running on sidewalks, they seems disconnect for a fraction of secs every few minutes when you keep you phone inside the pocket( I dont expect a 160$ airpods to disconnect like this). Also if you get multiple bluetooth devices connected like a watch, this disconnection issues seems works along with automatic play back issues with Apple music.

    Simply, these are not worth it if you are intended to listen to music on these.

    ease of use and call quality is top Notch with great noise cancellation during calls. You seem to make more calls to family and friends due to this.
    double tap functionality to skip tracks in apple music


    you cant skip tracks for other apps like Spotify, Sound cloud
    you cannot use 1 earpod to listen to music on Iphone( Mac is an exception)
    music quality is ok and sound is not that loud.
    cant use them for outdoor activities.

    8 of 11 people found this useful

  • 3.0 out of 5 stars

    Great sound Short battery life

    Sound is great the best sound I have for a pair of wireless headphones hands down. There is no comparison.

    BUT the battery life is horrible. You have to constantly and I do mean almost constantly have them charging. If you are going to use them for talking on your phone you may get two hours at the most of use before they quit and have to be recharged.

    If they can find something that has a better battery life and the same sound I will spend the astronomical amount of money that Apple wants for them.

    6 of 9 people found this useful

  • 3.0 out of 5 stars

    Good product

    I just bought it from best buy there is really good sound but on my right airpod I got some sound zhhs. and in my Knowledge that is a sound of a radio frequency mean the airpod have some kind of bad wireless coming out. but not also that, the case is also bad because is crash easily

    3 of 11 people found this useful

  • 3.0 out of 5 stars


    I was pretty pumped to get these. They seemed pretty awesome and i read up on them. When i got home i realized they werent the best and half the time it didnt instantly connect to devices.

    synced them on my phone worked great, went to my iPad and the screen came up but the connection never switched over. went to my Mac and same thing. Skype audio doesnt work with these. i have to go to the settings and manually transfer them over from each device each time.

    its said to be easier and convenient, but its just like any other bluetooth device. Also they keep falling out!!

    11 of 16 people found this useful

  • 3.0 out of 5 stars

    Highly Disappointed ����‍♀️

    I’ve been wanting a set of AirPods forever, I finally got them a birthday gift last month and I feel let down. The sound quality is ok, but the battery on the earbuds last no longer than 2-3 hrs at a time, I don’t know why but I was expecting more. Sometimes one would die before the other. The distance you can be away from your device is satisfactory And I find myself constantly pushing them back in my ears so I don’t lose them. I guess I was expecting more.

    5 of 11 people found this useful

  • 3.0 out of 5 stars


    Sound is great concept is great size is not for everyone. Please make buds that are not “one size fits all” because they are not and they hurt.

    16 of 22 people found this useful

  • 3.0 out of 5 stars

    Will not work with Voice Control, only works with Siri

    I bought these last year, prior to OS11 and they worked seamlessly with high quality sound and all the other nice features mentioned by other reviewers.
    However, once I upgraded to OS11 they stopped working with Voice Control. So, in order to be driving and use them as bluetooth for dialing a number by a voice command i.e: double tap... "call John Doe", you need to have Siri enabled. When you try this with Voice Control, Voice control turns on only 5 seconds later, you see it on the screen, no dialing happens and then Voice Control crashes.

    I presented this problem to two Apple Store Geniuses and they tried this with store Airpods and store test iphones and confirmed it was not a defect of my iphone nor of my Airpods but a glitch of OS11. None of the newer updates of OS11 fixed this.
    For those of us who refuse to use a Siri that carries over a voice command all the way to an apple server in order to dial a tel number, as if a 1000 dollar iphone X is totally incompetent to do this in a self sufficient way, this is and remains a disappointment. I now use by corded earphones.
    If you dont mind this and you are OK with Siri, the only thing that I would otherwise miss on airpods is an easier way to control volume. You can only do this through your iphone, so that is a bit cumbersome for an accessory that is supposed to free you from reaching to your iphone.

    6 of 12 people found this useful

  • 3.0 out of 5 stars

    They're cool, but need improvements

    I love the convenience of the charging case, and, of course, the fact that they're wireless. However, they are not noise-cancelling at all. My coworkers talk all day long, and music in my ears is my only relief. With the volume cranked all the way up, I can still hear their yapping with the AirPods in my ears. Had to switch back to my cheap corded pair, which are also soft and go all the way in my ear, unlike the AirPods, which do not go all the way in, and the hard plastic hurts my ears, as Apple ear pods have always done. I'll use the AirPods when I work out, but that's about it. When I listen to music, I don't want to hear every noise around me. Step it up, Apple. These things aren't cheap.

    19 of 28 people found this useful

  • 3.0 out of 5 stars

    Steep Apple pricing makes "Wow" go to "Meh"

    I really wanted to like the Airpods but the price tag really made them kind of "Meh" overall. For the high $160 price tag, I just expected something more than the standard earpod experience just without wires. This product probably gets you closer to the "Wow!" level if you have an iPhone that got rid of the headphone jack. Because of the missing headphone jack, you will have fewer options for headphones, particularly when you want to charge your phone at the same time, so these will Airpods probably seem more like a Godsend in that case. Before I returned them, I was using them with an iPhone SE, which has both the Lightning port and the 3.5mm audio jack.

    (+) The sync and pairing is superb. Very seamless and simple.
    (+) Audio quality is okay for an earpod. They're much like the standard earbuds that come with the phone, which are pretty good quality for being free but Airpods are not free.
    (+) Convenient. They work fast and are handy for quick listening or phone calls on the fly. Perfect for those situations where I otherwise wouldn't bother untangling the headphones.
    (+) Battery life seems strong for both the pods themselves and the case. As someone with great charging discipline each night, I can't imagine I would've ever found myself out of battery with these.
    (+) Fit is more secure than you'd think, although not perfect. They stay put for the most part but don't necessarily feel very secure to me.

    (-) They are ugly. I could get over this if I liked them enough but, let's be honest: they look terrible and dumb
    (-) Audio wasn't very stable in any stressed environment. Lots of skipping on the street or in the gym. More than my $25 Tantronics headset. This is a serious drawback for me as I have very low patience for skipping. I would much rather deal with tangled wires than skipping.
    (-) Price! You just expect more than moderate convenience enhancements when you're pushing $200 for headphones
    (-) Mostly secure but they did fall out during some workouts

    In summary, if you've still got a headphone jack, use the included headphones or a $30 Amazon Bluetooth set to hold you over until a more mature design comes out: something with better audio quality, better form factor, and a more stable connection. These are worth about $100 in added convenience but not really a $160 upgrade, IMO.

    15 of 15 people found this useful

  • 3.0 out of 5 stars

    iPhone X & AirPods: Almost There

    Use Statement
    Mostly business calls (multiple hours a day) - occasional music/TV.

    This function confuses me the most. When my phone rings and I take an AirPod out of the case, sometimes I hear the connection tone - sometimes I don't. Sometimes it will connect quickly- often it will take ~15-20 seconds. Sometimes it will even give me the tone that it's connected, I'll start the conversation and then seconds later it will switch back to my phone earpiece. In short, they work every time, but connecting is a guessing game.

    Love the sound. Clear, good volume, can hear easily with one or both pods. Good with callers and music.

    Form & Fit
    Hard to take out of the case with one hand (if you need your other hand for your phone, etc.). Fit in ear just fine (will vary since it's one size fits all). May not be best for exercising, as they could easily fall out.

    Battery Life
    I make a lot of phone calls. Each lasts about 1.5 hours of talk (and I swap/charge). They do charge fully in about 15 mins. and charging case has several recharges.

    Most Surprising
    The range! Every Bluetooth earbud set I've owned drops the call or crackles if I walk ~15 feet from the phone. With AirPods, I often forget that my phone is on my desk and not in my pocket and walk far from the phone - beautiful, clear connection the entire time.

    Love the AirPods as a whole - need to update firmware for better connectivity (understand that no product is perfect). I would have thought that two of the latest Apple products would be near-perfect - almost there. Would give 5 stars if easier to get out of the case and connected more consistently. Would buy again and do recommend.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    Not as seamless as they claim

    I've had the AirPods for over a year now and while they have held up ok, there are a couple of recurring issues they need to address. First and foremost, if you have multiple devices like the apple watch and iphone, the AirPods will have issues connecting with the watch if you do not deactivate bluetooth on your phone. I cannot tell you how many times this has happened to me at the gym only to spend 10 minutes trying to get the AirPods to connect to the watch...very frustrating. The other issue is that the microphone has degraded to the point that I can no longer take a phone call using the AirPods. It used to be extremely sensitive and have great call quality so that the person with whom I was speaking could easily hear me; however, all of that has changed one year in. Now, they are practically useless and I have to either revert back to wired airbuds or just talk into the phone. For a price point this high, I would expect a lot more from this product and Apple. The sound is still good when it connects but not sure I would recommend this product until they fix the connection issue and degraded microphone performance.

    27 of 30 people found this useful

  • 3.0 out of 5 stars

    Decent wireless buds

    I was looking for long-wear wireless ear buds and tried quite a few. Cheaper Coulax and more expensive Jaybird X3 in-ears were not comfortable after about 30 min. I had Motorola S9 from way back that also got uncomfortable after about an hour. The Apple wired headphones were always comfortable for me and had good sound quality, so I finally went in on the AirPods.

    Sounds quality is good, and the comfort is also much better for me. The battery life is OK at around 3-4 hours with music and occasional WebEx session during the workday. I would put them around a 4 star rating with all of that, but some of the quirks I've seen with them drops it down to 3.

    Often when I take them out and wait for them to connect to my work MBP, only the right will connect. I have to remove the left, put it back in the case to "reset" it. Sometimes they just decide to cutout or temporarily disconnect. And if I tilt my head the wrong way sometimes, they will think I've removed them and turn off. For these reasons I put them at slightly above average. I may still search for that "perfect for me" solution.

    10 of 16 people found this useful

  • 3.0 out of 5 stars

    Tech marvel for the first 15 minutes and then...

    Operationally and in terms of functionality, these are fantastic. In terms of sound and fit they are the worst I have ever used. The way they charge, connect and talk to the Apple ecosystem make them a joy to use, but after about 15 to 20 minutes, I have to remove them because they really hurt my ears. The sound quality, for music, is generally quite poor. They also look a bit funny, the way they sit in my ears. Test before you buy!

    16 of 20 people found this useful

  • 3.0 out of 5 stars

    Reasonably good

    The sound quality is good and the battery life is great.
    They drop connection often and switching devices is always slow and painful.

    7 of 10 people found this useful

  • 3.0 out of 5 stars

    Very good, but need improvement

    I love this product. Nice design with some extra features to the product which includes: Tapping features, Siri and Calling accessibility's. I would like some kind of update on the sound quality please.

    13 of 15 people found this useful

  • 3.0 out of 5 stars

    Not usual Apple quality

    A fan of all things Apple, I am saddened to be disappointed with the AirPods. I chose because I always found the wired EarPods comfortable. But it's time to go wireless. Unfortunately the AirPods at times are tinny when on call. Also, with normal use being listening and talking on calls, I am getting only 2-3 hours and half to switch to phone speaker while waiting for recharge. The good news is they are comfortable and recharge quickly but I cannot recommend if need for all day use unless you can work around the frequent recharge requirement. As expected they are comfortable to wear. I think if Apple sold with two pairs in each case, this would be a great option. That would allow one pair to charge while the wearing the other. And you can change one at a time. so no loss of use during change. This second pair would raise price somewhat but would make it a better purchase. The occasional tinniness also needs solution. If all day use is needed likely best to stay with EarPods, Beats or Bose wireless solution.

    13 of 27 people found this useful