• 1.0 out of 5 stars

    They all malfunction

    • Written by Megan W from Prince Frederick

    Un-usable within the first couple months..short life. They start messing with my music... pausing, fast forwarding, skipping songs, etc. it’s very annoying and I hate buying new headphones all the time. They should last way longer for the price. Apple is scamming y’all... and me.

    26 of 32 people found this useful

  • 1.0 out of 5 stars

    Headphones keep having one side stop working

    • Written by Colleen L from Durango

    Buying by third pair because I need the headphones, wish they lasted longer.

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    Love but not so stable.

    • Written by Minh N from San Jose

    Love this earphone so much , but I have to rate it with 1 star cuz it keeps not working one-side of the earphone after a short-time using it. Also, it twisted together easily after a month. Keep buying it many time and tired with this unstable earphone.

    29 of 29 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed- Stopped Working

    • Written by Chelsea S from Henderson

    I've been a loyal Apple customer since the OG iPod was released in 2001. The quality of the EarPods is frustrating. I love the sound and functionality of this product. However, my latest pair of EarPods lasted only eight (8) months before the left EarPod just stopped working altogether. Reading other reviews, this appears to be a very common issue. APPLE, please get it together and improve the quality of the EarPods. Totally unacceptable.

    50 of 52 people found this useful

  • 1.0 out of 5 stars

    same issues 3x

    • Written by Kedhejah M from Chattanooga

    This is the third pair of head phones I’ve received in a year and they all continue to have the same issues! The button on the right side of the headphones act faulty and continue to hang up on calls, stop and play music randomly, and makes Siri pop up without me pressing the button at all! I am tired of buying the same headphones for them to malfunction in 4 months. Don’t buy them people.

    40 of 41 people found this useful

  • 1.0 out of 5 stars

    Worst earbuds

    • Written by Maria S from Oxnard

    Does not even last a year and one side stops working never buying again

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Don't Buy. Not worth it.

    • Written by Max L from Fenton

    My earbuds came with my new iPhone 8, bought 4 months ago from Verizon, took incredible care of the earbuds, and now I am four months since first using them and the entire right earbud has stopped working.

    I wouldn't buy another pair of them, especially for the, already ridiculous price point, $30.

    Don't bother.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Always Break

    • Written by Megan F from Smithville

    I have had 4 pairs of the earpods and 1 pair of the air pods. They all have broken the same way. The main speaker always stops working and I can't hear the music unless I put the side speaker up to my ear. I went to the Apple store in Kansas City on the plaza. I was not helped at all. He said he has never heard of this issue and offered that I set up an appointment to fix them which would cost me $70 to fix the airpods. $70 PER airpod. I went to the same store about 6 months prior to ask for help with a broken screen and they were going to charge me way more than if I just gave it to sprint to fix. I have been a loyal apple customer for about 7 years and the service and poor quality I have experienced is terrible.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Breaks easily

    • Written by Adelina V from staten island

    Don’t bother getting a new set. The amount of times I had to get new earphones because the right side always went out. Always. Never the left. These do not even last a full semester for me and I only use them when commuting. I’d rather buy cheap headphones from a drug store than pay money for these if the warranty expired. I’m really disappointed because they sound absolutely great until about 3-4 months they break. Y’all got money, fix this issue.

    30 of 31 people found this useful

  • 1.0 out of 5 stars


    • Written by Megan H from Sterling

    i have been through countless pairs of these headphones because they constantly break! I take very good care of them and in about one months time they stop working. I’ve spent too much money on replacing these countless times. Do not waste your money!!!!

    24 of 24 people found this useful

  • 1.0 out of 5 stars

    earbud went out after two uses

    • Written by Jess S from Monroe

    ahhh!! i’d literally just gotten these things yesterday and, even after being gentle with them, the left bud went out! for my first iphone and apple product, i’m not very pleased. sure, they sound amazing, but they didn’t even last a day.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    One Side Not Working

    • Written by Diana B from Glendale

    I constantly have to purchase a new EarPod every ~4 months because of one side of them that stops working, always.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Broke within a week

    • Written by Erica B from Atlanta

    These are horrible! I used them only at work for one week, and the left earbud went out. Why remove the earbud port only to introduce a subpar alternative? I am very disappointed with this product.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Too easy to break

    • Written by Samantha S from El Paso

    Had them for ONE day, pulled them out of my phone (not by the wire) and the metal part and plastic part seperated. Spent 30 minutes after that trying to pull out the piece that got stuck in my phone.

    22 of 26 people found this useful

  • 2.0 out of 5 stars

    Cannot Recommend

    • Written by Ollie C from Keizer

    As a loyal Apple customer, (iPhone, iPad, Mac, Apple Watch, etc) I unfortunately cannot recommend these. I have three problems with them.

    1. Poor Connectivity. I understand that these are great if you only have an iPhone 7 or later, but I have an iMac and MacBook Pro for work and school, requiring me to carry these for my phone, and regular EarPods for my computer. I know I can just use the dongle, but I will discuss this in issue #3.

    2. Cheaply made. This may be an isolated case, but on both pairs of Lightning EarPods I have owned, the volumes controllers failed, and over time, the audio quality drops significantly. My regular 3.5mm EarPods never had this issue, and still sound great after years of use.

    3. The adapter is stupid. While the 3.5mm to Lighting adapter was a brilliant move for Apple money wise, (as I have spent $40+ on replacing lost or failed dongles this year alone) It really is stupid when you look at it. If you take apart the iPhone 7, You will find that the area where the 3.5mm jack should be is empty, meaning Apple easily could have left it alone. Also, 2 of the 5 dongles I have purchased either didn't work or failed very quickly. The other 3 were either lost, or quit working after several months of use.

    For these reasons, I cannot recommend these to anyone, I think the AirPods or any bluetooth headphone are better than dealing with these or the dongle.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Not a good look

    • Written by Nicole H from Detroit

    The body of the headset was perfect but for some reason the right side went out so I ordered another pair and they dont work ����������

    15 of 17 people found this useful

  • 2.0 out of 5 stars


    • Written by Peter V from Columbia

    These aren’t bad earbuds per say, they do fit in my ears pretty well, and they sound pretty decent too. I’m just not happy to pay $30 for a pair of earbuds that aren’t even really worth the price, especially when Skullcandy earbuds are about $12-ish less expensive and have comparable noise.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Electric shock!!!

    • Written by Jess G from mahopac

    I am an “Apple person” I really am. Everything in my life connects to Apple, I am loyal customer with my computer, iPad, phones, etc. but honestly.. I have been so disappointed in them lately. This is my second set of EarPods. The sound went in the first pair and all of a sudden I would be walking and get a crazy electric shock. I got rid of them even though they were less than a year old and figured, well I use them a lot, whatever. Nope I bought a second pair. Everyone paid $30? Nope not me..I’m in NY and had to pay over $40 because I went to the grand central location and they have a “special tax”. I put them in my ears and a day later the shock is back. It’s so dangerous. So what’s my choice Apple ?? Upgrade to your $200 pair? This isn’t customer experience. This isn’t how you maintain customers. It’s actually just sad to see how you are letting your product slip by the waist side.

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    terrible experience

    • Written by Abu Taher T from Vienna

    it's a terrible product I ever use, I am so disappointed on your headphone I bought one-month ego now left side not working. total west my money. man do better, what are you making man, don't be arrogant do proper business.

    14 of 21 people found this useful

  • 5.0 out of 5 stars


    • Written by Rena B from Haines city

    These headphones can survive the washer (multiple times��) and they sound very rich and can include every sound, unlike AirPods, BOTH ear prices survive and have equal sound!!��overall they are amazing!!

    10 of 21 people found this useful