• 1.0 out of 5 stars

    NOT worth it

    • Written by Raquel C from Naperville

    I love the performance of this case in terms of battery life. The material itself feels soft to the touch and easily slides into pockets; HOWEVER, I am on my third smart battery case! The silicone is very thin and not durable at all with normal use. I take very good care of my phone and rarely remove the charging case, yet after about a year the edges start to tear and peel. This does not affect the cases’ functionally, but the ware is certainly an eye sore as well as something you constantly feel will using your phone. This is definitely not something I am willing to deal with for $100. The fact that I’ve spent over $300 on battery cases just because I use my phone like the average person is ridiculous!!

  • 2.0 out of 5 stars


    • Written by Cindy B from Lacona

    While it's a good idea in theory, this case deteriorated quickly. The battery on the case doesn't last long and started to go downhill about two months after I got it. An hour at the Apple store of them trying to explain to me how many minutes per day I'm on the phone and not wanting to do anything about it was annoying. I decided it was better than nothing so continued to use it. Now it's peeling and I can see the hard part of the case (under peeling silicone) is also cracked. Spent 30 minutes on the phone with support and they're sending me another but charging me until I send the old one back. Did not expect this with Apple who I'm so financially tied to in so many ways and have been for many years. I don't think you're hurting for money are you, Apple? To the point you can't offer the same customer service as other professional companies? On another note, don't buy white or a light color. It instantly turned pink from being in a red jacket. Then after it's been in jeans pockets imagine that pink mixing with blue....grey....UGLY! Don't do it!

  • 1.0 out of 5 stars

    Silicon Material is not durable

    • Written by Orson V from Taytay

    I bought this product twice and the silicon material is not durable.

  • 1.0 out of 5 stars

    Can’t use speaker on call other person can’t hear the voice

    • Written by Hassan A from milton

    Thought would be great to have it. But it is very disappointing every time I put my iphone 7 on speaker while using this apple’s iPhone external battery case other person can’t hear the voice I have to speak very much loud(yell). Didn’t expect this quality and the performance from the Apple company totally disappointed.surprise nothing gets done from Apple regarding that yet.

  • 1.0 out of 5 stars

    Falls apart - not worth the purchase

    • Written by Frederick E from Lexington

    On my second case. The first one lasted 8 months before it completely fell apart. It de-laminates. I took it back to an Apple Store and pleaded for them to replace which they did. I got the replacement in January of 2018 and it is falling apart in November of 2018.

    Question for Apple - are you going to replace these? Or, is it "too bad consumer"?

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by Bruno B from Anchorage

    When I bought it, I thought it was a marvel carries well, is not heavy .. however after 6 months she starts tearing alone in the upper parts. a shame to pay this price and not have the quality that Apple should provide

  • 1.0 out of 5 stars


    • Written by Nitish M from DELRAY BEACH

    The case was great in the beginning, less than a year later, the rubber wore off and the case peeled apart without me dropped the case what so ever. Also, the battery dies around 6pm and in the first few months it would last me till 10pm. If i pay nearly 100$ for a case i would expect the material to last much longer. poor quality apple.

  • 1.0 out of 5 stars


    • Written by Elisabeth B from Roaring River

    Awesome battery case, exterior does not hold up to normal wear and tear. I purchase one every 6 months or so because silicone exterior is too thin, especially around corners of case. Buy a mophie, much more durable and although the power source is different from the source needed for an iPhone, it is worth the frustration rather than purchasing the same case for the same $$ and having to use a different cord to charge.

    1 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by PAUL R from Clarksburg

    lasted less than one year - jack point failure

    majority of reviews on this product are negative.. Apple should stand behind ALL their products?

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great at first, then.....

    • Written by Antwon M from Houston

    This case was amazing for the first year that i had it. Then it started to peel apart in chunks. Before l knew it, the peeling got so bad that it was falling apart every time I would use it. For the cost of the case and the fact that it’s an Apple product, I expected a solid quality product. To make matters worse, the case muffles the speakers after a period of time. It got to the point where I had to take the phone out of the case to hear audio clearly.
    I hate that I can’t give this product a better review. It’s great for charging your phone and keeping it charged but bad as an actual case.

    1 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by Anthony G from Macomb

    I haven’t had this for even a year and I have never dropped it secretly and the rubber around the buttons has torn off I also feel like I’m only getting 45 ore cent of what I got when I first purchased.

  • 5.0 out of 5 stars

    Great case for extra battery life

    • Written by Michael S from San Jose

    Almost 2 years in daily use never once has it drained. Recharged to full 100% and have had zero issues with this product. The material is thin on the corners and the top corners are bare now. I would buy another one.

  • 1.0 out of 5 stars

    Great product....for 8 months

    • Written by Philip B from vancouver

    I paid a premium to get a battery case that would just work and it did for 8 months. After 1 year, it feels like it holds only 45% of a charge, and all the silicone has “peeled” off. Very disappointing and did not meet expectations

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Second case in less than a year....junk!!

    • Written by Jordan C from Hebron

    This case has never been dropped yet it’s peeling apart on both sides and once it starts it wants to continue to rip taking off the buttons with it. For a multi billion dollar company that overcharges for their products this product should last the life of the phone. I feel absolutely scammed. Thanks apple!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Bad Quality for the cost

    • Written by Susan W from Saint Louis

    The battery pack is great for keeping the battery charged, but the material of the case peels and falls apart. Apple support was helpful and told me they could replace the case but the store said they were not able to do it because the battery was fine. I had to argue and complain in order to get Apple to honor their own warranty. It’s an exhausting process and I’d recommend trying the other brands that are not made of the rubber material. Lesson learned to ask what exactly is covered in their warranty on all of their products because I usually go in confident something will be covered and am always wrong and disappointed.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Rubber breaks down in under year ! Normal wear !!!

    • Written by Timothy D S from Missouri City

    Battery is ok ( similar to Mophie ) but Apple refuses to back it up under warranty . I had to pay $69 for a replacement due to “ normal wear and tear “ after less than a year . Avoid at all costs . Second one is doing the same thing . Less than a year again . Just poor grade of rubber in my opinion. Not happy at all

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Breaks ALL the time

    • Written by Riley T from Westlake

    I’ve had to replace mine (no exaggeration) at least 6 times since buying it. It breaks, constantly. I’m about to have to replace it again because it won’t charge. Ridiculous that Apple can’t make a better product than other charging case brands.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    I liked it at first...

    • Written by Jorge M from Carrollton

    I wanted to like this case but unfortunately had several problems with it that I don't believe live up to what you would expect from a quality Apple product. I still use my case on my iPhone 7 but it has seen better days. I liked the form factor of this case and the silicone backing, however the silicone started to chip within one year and eventually I had to peel off some of the outer edges because they would be hanging off the case (FYI I do not drop my phone very often).The battery worked as intended and combined with the phones battery I had all day battery life. The slots at the bottom speakers tend to get very dusty and after a few months they muffle the sound coming out of the phones speaker. You'll probably get 70-80% volume versus not having the case on at all or using another cause that doesn't have mesh covering the speaker ports.

    I would buy again if they could improve the silicone grade, but I think I may go with a stand alone battery pack in the future.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Case issues

    • Written by Elizabeth R from Iowa City

    I’ve only had this case for a few months now and the silicone is already peeling off. It holds a charge but the actual case is garbage and doesn’t hold up at all.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    How is it such poor quality?!?

    • Written by Ally R from Ann Arbor

    If I had written this review a week after I got this case, it would have been 5 stars. The functionality is amazing, I will never not have a charging case in the future. But I have had this case for only 3-4 months now and it is literally falling apart. It’s just peeling off, the silicone. I don’t think it will stay together another 2 months. That’s beyond ridiculous for a 99 dollar case?! How is it so hard to use a sturdier material for the case. Pieces literally just keep falling off while I use it. The battery is great but i’m sure there are other cases that don’t fall apart in your hands after 12 weeks.

    3 of 3 people found this useful