• 1.0 out of 5 stars

    Total waste of money and terrible support from Apple

    At first the case was running fine then after a few months it started playing up (not holding charge then eventually not being charging at all). So I went to the Apple store and they gave me a replacement. I thought that would be the end of it but the replacement unit started to wear really quickly. The rubber outer layer started peeling and the corners started to crack and that’s from me rarely removing it from my phone. I took it to the Apple store and they REFUSED to replace it! They stated that I should have come in as soon as I started to notice the damage but going to an Apple store is not easy for me and I was not willing to go out of my way just to see them at the first sign of wear. I paid $170 for this unit and expect quality and good service but got total rubbish. I hope this message will prevent someone getting poisoned from a dodgy Apple like I did.

  • 1.0 out of 5 stars

    Not worth it

    I have had the product about 7 months now, I had to get a replacement because the first one ripped. Now the replacement case does not hold a charge, definitely not worth the price.

  • 1.0 out of 5 stars

    Awful, Awful, Awful

    This case is a joke!

  • 1.0 out of 5 stars

    Poor quality

    I was used this product for almost a year now. It's ok, the battery are working fine, it boost my iPhone 7 life over a heavy usage for a day, until it start to peel of like almost every reveiew of the product on this site.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    iPhone 7 Smart case

    Love it. Thinner than most charging cases and lighter which is really nice. Overtime though the case begins to peal and the silicone starts to come off. Otherwise a great case and I love the battery life.

    1 of 2 people found this useful

  • 1.0 out of 5 stars


    The case is breaking down after a couple of months of usage.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    Got a bad case of the peels like everyone else who bought this. I'm disappointed that Apple would put its name behind something so shoddy. Makes me rethink buying into their ecosystem.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    With many of the reviews on this product I'm very disappointed that I spent so much for something that held up for such a short period of time. The charging aspect is fine. The case itself doesn't hold up. Not cool Apple. I've spent thousands of dollars on your products and feel like I just wasted $100. Where's some buyer loyalty when it comes to replacing a product that you make that evidently isn't up to standard.

    10 of 12 people found this useful

  • 3.0 out of 5 stars


    The battery case works fine for me but over the time I have had it, my iPhone battery has been fully charged permenantly. Not a problem until my iPhone screen started to lift from the frame. I was told it was a common problem as the iPhone battery expands due to being overcharged! I have ordered a new battery replacement kit at £25 which is much better than having to buy a new iPhone.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Case Peels

    At first the case was great. Whereas most battery cases require you to flip a switch and charge with micro USB, this case required no work on my part to use and used lightning cables as an input. Win! Then after about 9 months the silicon at the top began to peel. After a year the case looked like garbage. Really disappointed in this poor build quality from Apple.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Won’t outlast phone

    I am disappointed this case will not outlast my phone. Falling apart and sporadically charges phone after less then a year and a half. Never dropped and just sits in my pocket most of the time.

    7 of 9 people found this useful

  • 3.0 out of 5 stars

    Works okay but could be improved

    It’s nice that it uses a lighting cable to charge and also to see the phone and case percentages separately. My only complaint is that it muffles the microphone too much and has to be removed for me to use speakerphone. I also think they could increase the miiliamp hours quite a bit.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Great idea but is unreliable

    On my 2nd one. 1st one lasted 10 days. 2nd one should be coming in the mail soon. Do your research on these they all seem to go to a point they will no longer take a charge. Then it's just another 9.99 case. There is no support to fix this issue. There are more reliable cases out there for the same money and they last longer than 10-30 days

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    External material peels off

    Jan 2016 to Apr 2018 (1yr 3m) - Great battery life, bits consistently peel off to from careful and basic usage.
    May 18 - Battery now will not charge at all.

    Not the longevity I would expect from an £100 product (whether Apple or not)

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Falls apart faster than Apple power cables

    My review started at a 4.5 for the first week, and has quickly plummetted to one star from there. The extra battery life is great, but it doesnt matter much when your “protective case” is falling apart. This is the second case ive had. They both began deteriorating around the first few weeks.I wish they would fix the case material, because I belive this is the most asthetically pleasing case on the market.

    6 of 6 people found this useful

  • 1.0 out of 5 stars


    I’m always a supporter of Apple products, as I find it easy to stand by all their products. But this $100 smart case is just too difficult to even support when it only lasts 5-6 months. The case is shredding apart everywhere, just from taking it in and out of my pocket. Have not once dropped it. I can’t believe I bought the most expensive battery case on the market, and it can’t even compare to a $25-$30 battery case on amazon. I think the thing that really makes me mad, is that the general wear is NOT covered under warranty. Why, Apple? Have spent so much money on your products. I’m so very disappointed.

    14 of 16 people found this useful

  • 3.0 out of 5 stars

    Great case overal

    I constantly use my case and it is great for everyday use. I would improve is the way it charges. It can hold it's battery longer than my phone but when it comes to charging it isn't reliable. For my phone the only way it charges is if my phone is on or if I charge it separately. If my phone is powered off my case will not charge at all, and when it's plugged in with my phone connected it takes twice as long to charge.I just got my case replaced 2 days ago because it won't charge, but even though this is my 3rd case since I've payed over $100 to get the case that has a lot of issues. I hope that these issues can be resolved soon.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    None like this one!

    I would like to say that unlike most battery cases out there... it keeps my phone charged without overheating.
    Some days, more times than none, it has better battery life than I did having the iPhone Plus model.
    It helps my keeps my cell reception steady unlike others where it would ruin my cell reception.
    I stil like how it helps redirect the bottom speaker to make it front firing.
    I can still use lighting adapter accessories.
    It’s a shame they don’t make it for the Plus or X.
    And yes it fits the 8 but you will lose wireless charging until you take it out of the case.

    0 of 2 people found this useful

  • 1.0 out of 5 stars

    Smart Battery Case for Iphone 7

    I used it now for less than 1 year and it literally falls apart now. Must be any failure in the used silicon or similar. I would not buy it again. Sorry, but for 120,--- euros this quality is not acceptable at all.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Hard to charge and charge does not last

    Should have bought a Mophie. That is what I had for my IPhone 6. Apple talked me into theirs when I bought the 7--big mistake. Don't buy their chargers. Stick with Mophie. Never had any issues with their hard case/charger combo. Apple charger case sometimes does not charge when phone does and then must separate and charge the case separately. Of course my phone is unprotected when case is charging separately.

    7 of 9 people found this useful