• 2.0 out of 5 stars

    I liked it at first...

    I wanted to like this case but unfortunately had several problems with it that I don't believe live up to what you would expect from a quality Apple product. I still use my case on my iPhone 7 but it has seen better days. I liked the form factor of this case and the silicone backing, however the silicone started to chip within one year and eventually I had to peel off some of the outer edges because they would be hanging off the case (FYI I do not drop my phone very often).The battery worked as intended and combined with the phones battery I had all day battery life. The slots at the bottom speakers tend to get very dusty and after a few months they muffle the sound coming out of the phones speaker. You'll probably get 70-80% volume versus not having the case on at all or using another cause that doesn't have mesh covering the speaker ports.

    I would buy again if they could improve the silicone grade, but I think I may go with a stand alone battery pack in the future.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Case issues

    I’ve only had this case for a few months now and the silicone is already peeling off. It holds a charge but the actual case is garbage and doesn’t hold up at all.

  • 2.0 out of 5 stars

    How is it such poor quality?!?

    If I had written this review a week after I got this case, it would have been 5 stars. The functionality is amazing, I will never not have a charging case in the future. But I have had this case for only 3-4 months now and it is literally falling apart. It’s just peeling off, the silicone. I don’t think it will stay together another 2 months. That’s beyond ridiculous for a 99 dollar case?! How is it so hard to use a sturdier material for the case. Pieces literally just keep falling off while I use it. The battery is great but i’m sure there are other cases that don’t fall apart in your hands after 12 weeks.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Wears out

    Loved it at first, but now after less than a year, I’m taking it back to Apple. The material wears out. Every time I pick up my phone pieces fall out.

  • 1.0 out of 5 stars

    DISAPPOINTED

    I payed $100 for the case a little bit more than 3 months ago and now is horribly peeling. I’m embarrassed to dial, text, or to put my peeled off phone on top of a table at a restaurant!!!! Aghhhhh!!!!

  • 1.0 out of 5 stars

    Disappointed

    I would not buy this item again.

  • 1.0 out of 5 stars

    Plastic wears off quickly and case becomes junk :(

    I am not sure what testing process this product went through but the plastic covering wears off quickly and soon your case looks terrible and needs to be replaced :(.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Silicone coated—not silicone—and it disintegrates

    I wouldn’t buy this again. Just the friction of putting it in and out of your pocket disintegrates the thin silicone coating in less than a year. The charging worked fine, but not always. If you put the case on and you want to make sure it’s charging you have to check because it’s only charging about four out of five times. The disintegration of the case looks like garbage and won’t protect phone in a fall. I love having the extra battery power but the worst daily part of this case is that it is really heavy and bulky. When I hand my phone to someone they say oh my god that’s a heavy phone! I also love that the battery indicator in the iOS software tells you how much power is left in the case but I would love it more if Apple made this available to all third-party power cases. I would not buy this again unless Apple replaced it upon disintegration even past the one-year warranty.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not up to par........

    Worked great but over time (several months), the case falls apart. Protective case just starts losing small pieces. I've had it replaced once under warranty.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Peeling out. DON'T BUY THIS.

    Bad, Bad product. DON'T BUY THIS. It is peeling and falling apart. And when I took it to an Apple store they said it is my fault. It seems it's not made to be put inside your pocket. Actually, if you want this to last, you should leave it in the original packaging, untouched.

    Apple has become a specialist in making disposable products.

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    Case was good, but peeling now.

    The silicone or soft coating part of case is coming apart in chunks, it lasted about 1year with heavy use. Would like to purchase a new ' Silicone peel' but does not seem to be an option.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great case that falls apart

    For company known for designing high-quality products, they failed on this one. The worst part is that Apple knows about how the case breaks down on the top and they still don’t support their very good customer, me. I literally have never dropped my phone while in the case nor did I even take my phone in and out of the case. It’s still broke in less than 10 months. Completely disappointed with Apple. As much money as I have spent on Apple products, they should at least replace the product or refund me my money. With all of the competitive choices out there, I’ll think twice next time I spend my hard earned money with Apple.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    It could be

    The worst apple product you ever bought. The rubber simply cracks. The battery cannot deliver a full charge to the phone.
    it might even drain energy away from the battery. I called when it was under warranty and the serial number was engraved inside the suede of the case making it UNREADABLE. I've never been so maliciously pwned

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Horrible case

    Ive had this case for 6 months and its completely falling apart. I never drop the phone and all the sudden yesterday pieces starting falling apart. 4 pieces have fallen off. Save your money and buy a mophie case, ten times more valuable than this case

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Awful - rubber falls off, muffled sound

    The worst Apple product I’ve ever bought. First one replaced under warranty. Now same problems with second one. And just wasted an hour with Apple again. Rubber delaminates. Muffled the sound. Look at all the bad reviews Apple...your supplier is conning you and you’re conning the customer

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Furious

    Bought an Apple Battery charger case as a treat to extend the life of my then new phone. Brilliant for the first year, but after about 15 months the corners started to shred. Literally strips peeling off in the area where I hold the case. There is a paper thin film covering a more solid base, so you think you are buying a solid base! Spent £12 on the train to the Apple shop, spoke to lovely young man who checked with someone and said the cover was out of warranty and the best he could do was offer a reduced price cover for £69. No way, especially having just spent for the train ticket. Just wanted something to keep me going until the next iPhone tempts me. So will take great delight in patching this cover with selotape (have already tried gorilla glue and 2 different types of tape - nothing works - Now it is past patching) and showing anyone who will listen how bad this product is. See many others have complained here. Shocking Apple won’t refund or replace this. Not what I expect from Apple. This product is not fit for purpose.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Fell apart

    After a year the silicon on the case is peeling off in chucks and the battery dose not work that well, not worth the money buyer beware

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    iPhone case will ruin your iPhone battery

    Brought the smart case from Apple store in Carindale, Brisbane for $160. It started good then the sides fell apart then the battery stopped charging my phone. The worse thing is it’s killed my iPhone battery to a 65% maximum capacity. My wife has my iPhone 6 which is 2 years older then my iPhone 7 and it’s maximum capacity is still at 85%. So the smart case falls apart and it kills the iPhone batter at the same time. Terrible case from Apple I would never buy an Apple case ever again. Save your money and save the battery in your iPhone.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Awful case. Had two and neither worked

    I got this case when I first bought my phone and it seemed to work great at first. It drastically improved my battery life and I never got below 20%. It worked smoothly just as advertised until a couple weeks in I started seeing glitches and it would not consistently use the case battery first. Sometimes on the battery widget the case battery read as serial numbers or AID UPS and thats when I knew something was wrong. I brought it to the Apple store and after spending an hour in the store I got a free replacement and thiught all was well. Until the same issues began to occur with the brand new case. I gave up and decided to keep it because of the convenience of being able to charge it on the go. However, it is very annoying when I see my phone battery draining and my case battery not moving even though it says my phone is “charging.” My phone also randomly vibrates as it goes from charging to not chargig without me even moving my phone. I believe it is a software issue. What makes it even worse is the quality of the silicone. Since the case is so glitchy I am forced to frequently take my phone in and out of the case in order to make it charge my phone and that starts to wear down the flexible piece to slide your phone in and out. My case has a long tear running from over the edge going all the way around the volume buttons. I am very gentle with it and this still happened. I have friends that lost almost all of the silicone around the case and are left with just s plastic backing. DO NOT BUY

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    On my second case, I give up

    My first case disintegrated so Apple gave me a new one. And a couple months later the constant battery charging is messing up my iPhone. So I took it off. Also the second case is coming apart too. I’m going to stick with a normal case until I can get back to an Apple store.

    2 of 2 people found this useful