• 1.0 out of 5 stars

    Broken After Six Months

    The title says it all. I bought this at the same time as buying my iPad Pro, and the keyboard broke after six months. Was a total waste of money. The iPad wouldn't even detect it anymore. No drops or damage, either - it just up and died on its own, and as I was past the return date, the only thing Apple suggested was that I buy a new one.

    Avoid this and go third-party if you really want a keyboard. This one just isn't any good.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Intermittent connectivity overshadows other features

    The product is great when it comes to size (manages a nice balance of being big enough to feel like a full keyboard while also being slim and portable) and comfort (keys are comfortable to the touch and don't feel like I am straining as with other keyboards).

    However, the keyboard works only intermittently and I'm constantly having to stop what I'm doing to reconnect it to the iPad. This only gets worse if you're not on a perfectly flat surface (i.e. if you're trying to type away from your desk on you lap or outdoors, etc) Very disappointed with the functionality and connectivity problems of the keyboard. I would not buy this again.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Disregard the other reviews, this is a perfect keyboard!

    I spent a lot of time shuffling through reviews to find the best keyboard for my iPad pro and this one works amazingly. A lot of the reviews say that it malfunctions, but I've had mine for months and nothing has happened so I say to disregard those reviews. It's lightweight, portable, AND detachable so you can just easily take it off if you don't want to deal with it. If I had one complaint, it would be that you can only use a specific iPad case with the keyboard. Personally, I would feel more comfortable having my iPad in a drop-proof case like an Otterbox, but it's not that big of a deal. I just carry my iPad in a sleeve.

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Slim low profile

    I've owned other keyboard cases in the past with older iPads and they have provided much more comprehensive protection than this smart keyboard does. You definitely need the compatible case to go on the actual iPad. Other than that it words perfectly! It's almost like having my MacBook with me without the bulk. I wish there was an option for a lighted keyboard.

    -works perfectly
    -activates almost instantly when docking.

    -No protection for the iPad
    - when in my work bag the keyboard tends to disconnect from the iPad
    - no lighted keyboard

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Rebuttal to all the negative reviews.

    I can’t quite understand why the reviews on the 1-3 star ratings consistently mention the lifting of the keyboard from off the surface one might be typing on, I have yet to experience that. Additionally, any lack of connection between the iPad and the Smart Keyboard must have been settled amongst the traversing of updates as neither has had a hint of a problem since making sweet sync love to one another. The button layout is fresher than Bel Airs favorite prince, and folds together as charmingly as his brother is square. I have a MacBook Air to compliment the experience my iPad and iPhone - now exclusive in their relations - euphorically endure on a day to day basis. The true fruit of this keyboard lay in the existence of said MacBook Air...because it has now been relegated to a hub of sorts, where the pad and phone fly, fly, fly like Starbuck and Apollo on yet another of their adventures only to come in for a recharge and info dump.

    Look, whether you end up buying it from a deductive standpoint or because you think all things must be brand symmetric doesn’t matter to me, even a little. What does is the creative flow of your heart and mind. As those digits express the language between the two, know that the seamless nature of each expression is manufactured in its most organic and design arousing way, thanks to your new friend: the keyboard. Remember when you wore them new kicks to school? The new car to work? The bonus check and subsequent mall trip? Yeah, this isn’t that, at all, it’s the utility which allowed you to get closer to those prizes with your hard work and focus.

    Oh, and it works really well. Did I mention that? I’m a 6’4” thick fingered Viking with the patience of a thin skinned kettle and zero time for technological and electronic shortcomings I don’t comprehend. This has never triggered either.

    9 of 20 people found this useful

  • 1.0 out of 5 stars

    Functional but doesn't hold up to normal usage

    I have had mine for less than a year and the seam that holds the keyboard together has started to separate. It hasn't been dropped, just normal taking it out and putting it back in the briefcase. I tried to get a replacement at the Apple store and they told me it was normal wear and tear and I would have to pay $125 to have it fixed, which is almost the cost of a new one. If Apple thinks the Ipad pro is potential laptop replacement than they will need to come up with a design that holds up.

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Impeccable efficiency.

    Great companion for the tablet with uncomplicated protection. Dislike if you would and the greatness will remain.

    1 of 5 people found this useful

  • 3.0 out of 5 stars

    Accessory Support Error

    There is another review here about the same thing, so I will type it out also. I have seen that many others have had this problem as well. Even some in schools that I have read about somewhere. My keyboard is creating this Accessory not supported error. When the sound is turned on it keeps creating this specific sound like my iPad is being plugged into the charger every time the face of my iPad is covered, and the cover moves even just a smidge. With the great cost of these smart keyboards, fix this problem or no one should buy your products. Because of this I use my Microsoft Surface more.

    I would give this one or two stars, but I give three stars because I feel it's a great project to begin with. I LOVED it until this issue that has begun after only having this thing a year.

    3 of 5 people found this useful

  • 5.0 out of 5 stars

    I really love this keyboard

    After reading a ton of so/so reviews of this keyboard, I just didn’t find another I was in love with. There are several online that may be less expensive, but really, they feel clunky, and the keys are just too close for my liking. I have yet to find a keyboard I have actually used with any of my ipad’s. After purchasing an iPad Pro, i dove in a purchased this Smart Keyboard. It looks amazing. It doesn’t add too much weight or thickness to the iPad, and is very easy to type on. I wish I was able to type on my lap without a hard surface, but this keyboard just does not have the structure to sit on your lap alone. It is not a deal breaker at all. Just wish it was different. I also did not like the lack of protection for the back of the iPad, but i was able to find a cheap and nice looking cover to address this, so again, not a deal breaker for me. In fact, I like that it doesn’t look like ONE piece around the iPad. Overall, I wish I would have grabbed an iPad Pro earlier, and am very happy with the Smart Keyboard. Love it.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Feels uncharacteristically cheap.

    Upside: the learning curve is not as steep as I’d imagined, and it does complement the functionality of the iPad quite well.
    Downsides: No escape key. Not all apps respond to the keyboard (e.g. Netflix). No backlit keys. The worse offender: the fugly cheap coating. It’s baffling to see Microsoft create such amazing keyboards for their Surface line while Apple’s feel like a knockoff picked out from a back alley basket sale.

    15 of 16 people found this useful

  • 1.0 out of 5 stars


    Spotted it on display at COSCTO, and I figured that since it came from Apple, I just had to have it. Bad decision. Was first of all very disappointed that the keys are not backlit. Or did I miss something. How come so many third-party keyboards come with backlighting? Secondly, no back protection. It's bad enough that Apple won't include at a minimum a simple vinyl cover for basic protection with the original iPad, instead you expect us to pay $30 to $100 plus for a decent cover. Finally, I buy this combination keyboard/cover and there's no back protection! Returning it today. Steve Jobs is looking down on you from above and he's not happy.

    27 of 33 people found this useful

  • 1.0 out of 5 stars

    Poor execution

    The back isn't protected and it's flimsy. The logitech is also horrible and these are the only two on the market that uses the smart connector. Too bad that I bought the Ipad pro 10.5 The 9.7 has more accessories and the extra 0.7" doesn't matter. This will be my last Apple purchase. Your creativity and design died when Steve Jobs passed away. Apple is no longer the same company and it's sad.

    26 of 33 people found this useful

  • 1.0 out of 5 stars

    Fix the problem Apple - I’m walking.

    These keyboards worked well until the IOS 11 updates, in fact i LOVED my keyboard and used it for work everyday! now i keep getting the dreaded Accessory not Supported notice... people everywhere are having trouble. Own up Apple, own the problem and get the compatibility issue sorted. Stop telling people that it isn’t a problem - you know that it is. I’m so frustrated I’m going to head to a PC - Surface Pro seem more reliable - so disappointing as I’ve been an advocate for Apple for years.

    60 of 63 people found this useful

  • 3.0 out of 5 stars

    Smart Keyboard

    I move back and forth in USAGE of the Smart Keyboard....my biggest beef is that i cant rotate the ipad to the vertical configuration....i hv to disconnect to do that....also i hv to reboot and reconnect it occasionally

    12 of 15 people found this useful

  • 3.0 out of 5 stars

    Questionable durability

    The keyboard provided 18-months’ trouble-free and enjoyable service but the connection with the ipad case is now unreliable, with each link loss soliciting the “accessory not supported” response. I love apple products but this ipad accessory has questionable durability.

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    Rarely works

    Works < half the time. Constant restarts required - don’t waste your money.

    44 of 47 people found this useful

  • 1.0 out of 5 stars

    Can’t be more poorly designed for an apple product

    The design of the keyboard can’t be more stupid. The whole back is exposed, leading to unavoidable scratches and dents. The felt like inner surface attracts dirts and can’t be cleaned well. It flips backward so annoyingly easily, making it difficult to open with one hand. I guess the designer thinks the ipad is only used when you have both hands free doing nothing else on a perfectly clean surface.

    I had a Belkin keyboard for my previous ipad which provided great protection and easy of use/cleaning. I can’t wait for a Belkin like aftermarket product to replace this keyboard. What a waste of money for this keyboard.

    30 of 33 people found this useful

  • 2.0 out of 5 stars

    Spotty at best! Aggravating!

    This keyboard is great when it works. I actually have the 12.9 inch model, and I quite enjoy typing on it — but then it doesn’t work! Just writing this review it took me a minute to get the keyboard to connect and work properly. I have to constantly fiddle with and re-adjust the keyboard to get it to work properly, Sometimes it quites between apps, and sometimes it stops working in the middle of writing.

    27 of 28 people found this useful

  • 2.0 out of 5 stars


    I bought my iPad Pro and keyboard the end of October 2017. Just 3 months ago. About 2 months later, the letters were wearing off my keyboard. Then, it started doing strange things like, as I typed, it would start backspacing over everything. Then, it started having times where it would not type at all. I would disconnect from the magnets, reconnect, sometimes it worked, sometimes it didn't. I just had to keep trying until it finally started working again. No rhyme or reason to it. This morning, it literally started repeating forward slash marks and I was not even touching it. I think for $160, this keyboard should work for much longer than 2 months! I am highly disappointed and am going to see about compensation through B&H where I bought it. I would not recommend this keyboard to anyone who will be using it daily all day long. It is obviously dysfunctional.
    The reason I gave it 2 stars instead of only 1 is because I found it easy to type on. It is comfortable and for small hands, it worked well. Someone previously said the magnets need to be stronger and I highly agree with that as well.

    40 of 41 people found this useful

  • 5.0 out of 5 stars


    I am thrilled about this product. Very high quality of which I would expect from Apple...It lays perfectly flat and types perfectly. I'm not sure why this product would get a bad review. It works just as advertised. Joe

    15 of 18 people found this useful