• 1.0 out of 5 stars


    • Written by Khurt W from Princeton

    I love my 10.5” iPad Pro. I’ve had an iPad since the original was released in 2010. I bought the Smart Keyboard because I found I was typing to fast and too long for a screen keyboard. But ... the purchase has been disappointing. Sometimes after typing several paragraphs ALL my text will be randomly deleted. The SHIFT key has a mind of it’s own. The space bar often ignores me. The lack of an ESC key means all remote UNIX/Linux terminal software for iOS has an ESC simulation feature.

    Not recommended!

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Was great.... at first

    • Written by Bronwyn L from DPO

    I WISH I was writing this using the keypad, indeed the Smart Keyboard is attached to my iPad right now... and yet, it is useless.

    it worked perfectly for the first year that I owned my iPad 10.5, but right at the 1 year anniversary I started getting the warning “accessory not supported”. Pulling it off and putting it back on worked, at first, but now it just doesn’t work at all. I’ve searched online and found many other people with the same frustration, and tried all the different suggested solutions, with no luck.

    I am sad, because having thin, light keyboard rally made my iPad a true laptop replacement for me, but now my iPad is little more than a screen, and I can no longer work effectively on it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    From Great to Terrible in 14 months

    • Written by Penny K from Houston

    Just read many reviews and have to echo the words and sentiments of those who found it to be a great keyboard for a short period of time. The magnets do not connect and I find myself going back and forth between the iPad screen keyboard and the detachable screen and cover. I have tried cleaning the magnets, taking the iPad out and replacing very carefully - nothing works. Lately it has begun skipping and advancing several lines, or getting hung up on a key and continually typing it on the screen until I have to get out of whatever screen I am in. I like to work or play games on my iPad in bed late at night sometimes, but now it will only connect with the keyboard if it is on a hard space and completely stationary. I love the fact that I do not have to recharge it, and it is light in weight. Oh, one other thing is the sound of the keys when I tap on them. If one has fingernails it makes a loud, clicking noise that is distracting.

    Was hoping they’d come out with something better, but alas...

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not built to last

    • Written by Kristin T from Bellevue

    This keyboard could be great - but there are a ton of examples where it stopped working after less than a year. I’m not a heavy user and this keyboard stopped working several months after I purchased it with my new iPad Pro. I spent a ton of time trying everything I could to fix it, but ultimately I was left with a $160 bulky and non-functional cover. After hearing that Apple is offering an extended 3 year repair program, I waited an hour at the Genius Bar (originally quoted 10 minutes) for the tech to spend 30 seconds looking up the serial number and tell me that it is not covered under the repair program. Apparently Apple extended the warranty for all but the 10.5 size keyboard - even thought the 10.5 keyboard is exhibiting the same issues. The tech said I could buy a replacement at a “reduced cost” of $135. Frankly, while I really liked the keyboard, I could not see paying the exceptionally high price tag a second time for a product that potentially wouldn’t even last a year.

    I am a long time Apple customer and I pay the premium for Apple products due to their reputation for high quality. I’m extremely disappointed in the quality and support I received.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    This apple “Smart” keyboard self-destructs & turns into landfill garbage

    • Written by Jill B from Castle Hayne

    My apple “Smart” keyboard for ipad worked great for the first 8 months. Then it began disconnecting while I was writing, Then it began ERASING whole paragraphs of my writing, with no way for me to recover my work!!! Cleaning the connections had no effect on it. I am extremely disappointed in Apple for selling me an expensive disposable keyboard with a short life expentancy. Apple should at least replace these defective products. AVOID!

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Good Product. Terrible Durability.

    • Written by Scott A from Overland Park

    I bought this keyboard for my iPad because it is much easier to type on a keyboard, rather than on the iPad screen. The first downside of this keyboard “case” is that it only protects the screen when closed. There is no protection for the back or sides of the iPad, so that forced me to buy a separate case, on top of the $160 Smart Keyboard.

    The Smart Keyboard actually worked really well for me, and I enjoyed how easy and seamless it was to use. However, for the price tag of $160, this product should last much longer than a few months. The magnetic connection does not work anymore, which means I can no longer use the keyboard to type.

    So now I just have a really expensive, and useless, front cover. Really disappointing quality from a brand that built it’s reputation on “quality”.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Very Pleased with my iPad Smart Keyboard

    • Written by Jason B from Cameron

    I rarely write a product review but for this particular product I wanted to take the time and do so. I have had my Smart Keyboard for about 6 months and I absolutely must say that it was worth the purchase. I am an Active Duty Army Officer and work on the go a great deal. The iPad with Smart Keyboard is without question a productivity enable for me. I have written complete Drafts of papers, Orders, and Briefing Slides. It is almost as effective as being in an Office with full IT Suite, but unlike being in an Office I can pickup and move within seconds. I highly recommend this product to anyone that lives/works in similar conditions.

    7 of 7 people found this useful

  • 4.0 out of 5 stars

    Good and bad sides

    • Written by Wyatt K from Livermore

    Ive had a great experience with this device. I have had this keyboard for about six months and i haven’t had any problems with it so far, i have take very good care of my iPad Pro and keyboard but the keyboards edges are starting to wear and tear.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    No good

    • Written by Adrian M from Lawrenceville

    Very disappointing product to buy. While the iPad Pro is great. This keyboard accessory is disappointing. Starting having connection is issues within the first several months were the keyboard would not function. Months after the connection issues, Keys had delayed responses after typing. Bought the product brand new at an Apple Store located in Lenox Square Mall. Do Not Purchase!

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Apple - Extend the Warranty. Consumers - look for alternatives

    • Written by Richard W from Glen Ridge

    I have iPads, iPhones, iMacs, Macbooks, MacBook Airs, Apple Mice and trackpads. This is truly the first Apple product I have been disappointed in. Started having problems with it not being recognized intermittently. Then the warning that the accessory is not supported started appearing. Now it does not work at all. Apple store genius confirms it is broken but since my one year warranty was up in July, my only option is to flush away more money and buy another. Apple extended the warranty on the first generation of these keyboards because of similar issues and should do the same for this model. Until they do, look at the logitech keyboards, or if you must get an Apple product, get a Magic Keyboard 2 and use that.

    17 of 17 people found this useful

  • 5.0 out of 5 stars

    Surprisingly good

    • Written by Corry W from Arcadia

    Looking at the reviews for this product is somewhat disappointing, because the iPad Pro smart keyboard is actually one of the most surprisingly good Apple products I've bought in recent memory. The keyboard gives great tactile feedback - in fact, much better than any third-party tablet keyboard I've ever used - and works seamlessly with the smart connector on my iPad. I still think it's insanely expensive ($160? Really??), but nonetheless it was a more than worthy purchase for me.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Bad quality of construction

    • Written by Fernando A from Braga

    This is the third time I sent this keyboard to warranty, they all simply stop working, not because of bad use, I treat my equipments better then I treat myself (seriously), its just the desgin of this case that is 200$ is just horrible, I tottaly regret buying this product and this damaged the image I had of "Apple"

    12 of 12 people found this useful

  • 3.0 out of 5 stars

    Not the best

    • Written by Cindy C from Maple

    I love this keyboard; it’s easy to use, portable, light and not Bluetooth required so it saves my battery in that respect. Although I’m lucky that it hasn’t completely bailed out on me for the past 2.5 years I’ve been using it, I’ve noticed that the magnetic strip is falling apart and every 5th time i use it or so it fails to connect without a hard restart. Please, Apple, this is such a useful and sleek product, make it practical for our money!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Stopped working after a six months.

    • Written by MICHAEL R from JERSEY CITY

    It just stopped working about six months after I purchased it. It kept giving inconsistent errors until it stopped working. Don’t buy. And hope someone starts a class action suit.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Works great until it doesn't -- serious design flaw

    • Written by Rhet T from San Pedro

    I've gone through 2 of these keyboards in the last year. Both worked great until they stopped working...symptoms the same each time. Would start with a stuck key or a phantom key (repeat key press even when you weren't typing) and get progressively worse until the keyboard was unusable. Something in the keyboard, possibly a wire in the incredibly then hinge, is breaking over time. Apple honored the warranty on the first keyboard but only gave a 30-day warranty on the replacement, which failed about 90 days later. I've switched to a cheaper (albeit heavier) 3rd party blue-tooth keyboard. Bummer because this keyboard is really nice while it works.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Total Disapointment

    • Written by Vicmael A from Apopka

    I suggest no one buy this product. In less than a year the Keyboard started losing connectivity. I took it to the store and I missed the warranty by a couple of days. Now it is no longer working. The only solution that the "Apple Genius" gave me was to buy a new one...very "Genius". A lot of loyal Apple customers are having the same problem. I've tried looking for ways to fix the keyboard myself and was not successful. You'd be paying a lot of money for something that would barely last you a year. Where is Steve when you need him?

    9 of 10 people found this useful

  • 4.0 out of 5 stars

    Like it so far, a bit expensive

    • Written by Lauren S from St Clair shores

    I purchased this keyboard with my first iPad Pro in February, it has worked perfectly for me in the last 8 months. I like the easy magnetic attachment and the fact that is doubles as a case. I haven’t had any issues so far. Keyboard strokes are fluid. I got some sticky sauce on the felt portion of the keyboard and was pleasantly surprised that it wiped was able to be wiped off with a damp cloth, leaving no stain or residue. It was a bit expensive though.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Don’t buy

    • Written by Connor B from GLENVIEW

    Over priced and low quality. It broke in my first year and got no refund.

    6 of 7 people found this useful

  • 5.0 out of 5 stars


    • Written by Allie W from New York

    I love this product. It is a snug fit and very lightweight, and I am glad that for the iPad Pro I can use either any Bluetooth keyboard or this one, even though I see no reason to buy a Bluetooth keyboard when this one works perfectly. If you're used to typing on a laptop, the smaller key space takes a little getting use to, but overall this product is great.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Wow Same Experience

    • Written by Zy V from Chicopee

    I am reading some of the reviews about the tear in the keyboard and I have to agree I was a sucker for buying it as well, but it’s helpful when you’re typing documents. I am still trying to figure out what’s to smart about it, besides how it connects to the IPAD along, but once I log onto websites and I try to put in my email address I have use the built in keyboard and not the Smart Keyboard since it refuse to recognize I need to input a lowercase letter instead of capitalized first to log into my account.

    4 of 4 people found this useful