• 1.0 out of 5 stars

    A banana shaped keyboard for a premium price

    • Written by Dan Mihai I from Alcabideche

    One of the several and most important design flaws of this expensive keyboard is that after a little use (several months or more than 1 year, depending on use) it will wrap/bend in the middle, so you can spin the keyboard on a flat surface, making it useless to type on it, something like a banana shaped keyboard. It is really impossible to type on the keys that are located on the margins of the keyboard since it will always move around because of the curved (plastic, yes it is no longer full aluminum as the old ones) bottom.

  • 1.0 out of 5 stars

    Sagging Keyboard

    • Written by Steven S from McKinney

    As with most people on here, the keyboard has been steadily sagging in the middle. I've had this keyboard for almost a year, and the sag is now to the point that I can spin the keyboard because only the center touches my desk. None of the "feet touch" and if I push down on one side I have enough of a gap on the other side of the keyboard to fit my finger underneath it. This seems like a very big quality control issue and one that needs to be addressed. While the typing experience is great, the keyboard now slides around my desk constantly because there is nothing touching the desk to grip it.

    Extremely disappointed, especially for the price tag on this keyboard which has no real frills.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Broke

    • Written by Sam W from New York

    Not only does this keyboard not sync, the keys are broken

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Not compatible with MacBook Pro with USB C

    • Written by Jason C from Atlanta

    I needed a keyboard for my new MacBook Pro - the one with only USB C ports. So I went to apple.com > Mac > Accessories, and clicked on the MacBook Pro with USB C compatibility button, and this keyboard was recommended. So I bought it.

    It comes with a regular USB cable, which is needed to set up the keyboard before using it over Bluetooth. Now I have to purchase a USB to USB C adapter to use my brand new $160 keyboard with my brand new $2500 laptop, that are both made by the same manufacturer. Smart design my ***.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Sagging keyboard

    • Written by Shaun B from Clinton

    This keyboard is good in that the software works seamlessly with the iMac, but I have had it less than a year and it is sagging in the middle. I don't pound on the keyboard, I haven't dropped it or anything, but it has started to sag in the middle where the spacebar is. I am a light user of my iMac too. I use it just a few evenings a week and a bit more on the weekend. For how expensive this keyboard is compared to other bluetooth keyboards out on the marketplace, it should be perfect and able to withstand normal use.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Keyboard is warped

    • Written by Groover V from Renesse

    It came out of the box straight, good looking and functioning well. Unfortunately it got warped after working on it for one day. Returned it for replacement and got another one, which did the exact same thing. Clearly there's a construction error here: there's too little support in the middle section. In my case the bending got progressively worse to a point that the keyboard became unusable. Being an Apple customer for decades this dissapoints me very, very much.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Bring back the USB Keyboard

    • Written by Benjamin w N from Naperville

    The old wired keyboard was an affordable option that worked well, didn't break, had additional USB connections, and was compatible with older OSX versions.

    A keyboard is not a moving peripheral device like a mouse, so wireless versions offer little practical advantage over wired.
    I see no reason to discontinue the old product.

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    Arch-shaped keyboard

    • Written by Simone B from New York

    As always a great look, but this time this products fails to the eye: after a week of use it bends, bows, warps... the aluminum structure has not enough support at the front-center and it bends creating a nice arch-shape keyboard. Unbelievable. Please fix it!

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Why Apple why! No Volume Control

    • Written by Giovanny R from Fairview

    Make sure you know what you're running on before, my GF bought me this for my birthday and I loved the the way it looked. Now pairing it and using it I found out that the volume control buttons will not work unless you have 10.12.4.....Do you hate your older customers, was it that hard to add the function to anyone with an older yet still running iMac.....sometimes customers don't upgrade to newer software for many reasons. I'm keeping the keyboard with the hopes that they'll fix it somehow but other than that just get some other keyboard nonetheless, this one is just average and doesn't feel like a keyboard but more like a laptops keyboard. I know I can add the volume control to the top but the extra keys are there for no reason now.... just be careful when you purchase this.

    9 of 17 people found this useful

  • 1.0 out of 5 stars

    A big step backwards

    • Written by Tony K from Rondeboch

    In addition to many peripherals not working since the 'upgrade' to High Sierra, this new keyboard does not have the fn-backspace function to delete. It is really annoying loss and there is no way to address it.
    All Apples to date have had this, my old machines, new machines etc, but not this keyboard.
    Please, please Apple fix this

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Flimsy

    • Written by Peter H from Sacramento

    I added extra feet to the bottom of the keyboard to stop it bending like the one in the store, but there's just no working around the fact that this keyboard flexes as you type. Loved the wired full-size keyboard, but that's no longer available and this just isn't solid.

    8 of 17 people found this useful

  • 1.0 out of 5 stars

    Unpleasant to use

    • Written by David A from North Canton

    Bullet point review:
    > cramped: I assumed I would adapt over time, but months (a year?) later I still make an inordinate number of typos, often hitting two keys at a time.
    > non dissimilar function keys: The old half-size function keys gave me tactile feedback, allowing me to relocate my finger placement without breaking off to look at my hands. Now, I am often a row above where I want to be for several letter before I notice--visually--my mistake.
    Frankly, I like everything else, but these two design blunders make every outing on this keyboard an adventure in frustration. It would be nice if Apple would reintroduce human-factor engineering in their computer products.

    12 of 20 people found this useful

  • 1.0 out of 5 stars

    Utter Junk Keyboard

    • Written by Elliot K from Los Angeles

    Looks wonderful & sleek, but it stopped working after two weeks and would not pair with IMAC. Has no backlight so impossible to tell if it's on or not. $100 down the drain.

    23 of 48 people found this useful

  • 1.0 out of 5 stars

    I expect more from Apple

    • Written by Kimo F from San Rafael

    Keyboard's fine, keys work as expected. The pairing with my MacBook Pro, however is very poor. If the Bluetooth connection is ever lost due to range I have to reboot my MacBook before I can re-establish a connection. I expect more from a $130.00 Keyboard and $3000.00 laptop. Very disappointing.

    26 of 39 people found this useful

  • 1.0 out of 5 stars

    Uncomfortable and lacks tactile feel

    • Written by Robert W from Ipswich

    It is very difficult to type rapidly on this keyboard. The poorly designed board and keys are too flat. Even with the custom designed stand available from Amazon, it is not ergonomic and it is too easy to slip onto the lower row if you are not watching the keys. Having to watch keys slows things down considerably.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Warped + Bluetooth Blues

    • Written by Jeff B from Mount Vernon

    Do Not Purchase. I've tried two and both had the same issues: The Bluetooth kept losing connectivity and I would have to turn it on and off constantly to get it to reconnect. The E and R keys functioned intermittently. The caps lock key with green indicator light would sporadically stop working. Intermittent delayed response while typing. I've spent hours on the phone with Apple tech support trying to resolve the issues I was having with the first keyboard but without resolution, so Apple agreed to ship me a replacement keyboard. I received what looked to be a refurbished keyboard, installed it, and immediately experienced the same problems. Both keyboards are warped, bowed up at both ends. Demanded a refund from Apple today.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Almost Unusable

    • Written by Rick P from Brentwood

    Was looking forward to an Apple bluetooth keyboard with a 10 key so quickly ordered this when it became available. The first thing I noticed is that there is almost no angle to this keyboard and no way to adjust it. This probably going back to Apple and I'll pull the wired keyboard back out.

    18 of 28 people found this useful

  • 1.0 out of 5 stars

    Arrived Damaged--Bent / Bow / Bend

    • Written by Jesse G from Pittsburgh

    Keyboard arrived with a bend in the aluminum housing. If it wasn't ~$140 (tax included), I wouldn't complain. I expect a perfect product for premium prices.

    16 of 22 people found this useful

  • 1.0 out of 5 stars

    Junk keyboard

    • Written by SUKHVIR B from Livingston

    With $5000.00 computer I got this flat, no backlit light keyboard...piece of Junk....Apple making joke of people...where did all the Apple Engineers go? People deserve more with such a big machine. Apple has to hire better Engineers than MBAs. It is an insult for customers.

    35 of 48 people found this useful

  • 1.0 out of 5 stars

    Complete disappointment

    • Written by Kerry G from Chapel Hill

    This keyboard is so nice when it works but I have to turn it off and back on several times a day to get it to actually work. It is so incredibly frustrating to start typing on a BRAND NEW KEYBOARD and nothing happens until I turn it off and back on. Waste of money big time. I wish I had gone with a non-Apple version and I am so surprised at what a terrible flaw this is and why they are still selling this keyboard.

    30 of 41 people found this useful