• 1.0 out of 5 stars

    Cracked

    • Written by Maria P from Rochester

    I dropped my phone like a foot off the ground and the corner of this case cracked. Thank God it didn’t affect my phone screen at all. But it’s definitely getting 1 star from me. This is too expensive to not work well. Plus it’s difficult to get on and off because it’s TOO tight. Spend your money elsewhere, you can get way cheaper cases on amazon that are probably the same quality (if not better). I regret making this purchase.

    15 of 22 people found this useful

  • 1.0 out of 5 stars

    iPhone XR Clear Case - now cracking

    • Written by Kenneth G from Calgary

    The clear case looked great - at first. Now 8 months later it's sporting two large 'stress' type cracks emanating from the holes for the back camera and sound/off switch access. Early on I removed the phone and put it back in the case three times, but there were no apparent cracks then.

    I have never seen this in an iPhone case of any kind before.

    I am guessing the material used - some kind of plastic - is defective, and think it should be replaced by the manufacturer.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Terrible case....don't buy it

    • Written by Deke F from Newport Beach

    Cracked, broken, scratched & color changed in first month of having - not worth $5 let alone $40. Don't buy it, you'll be sorry you did. I'll be looking for a refund from Apple, such a hassle to go into the store for this stuff. Zero stars if they'd let me.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Cracked after two months

    • Written by Miguel L from Cali

    As a leather case user, used on both 5s and 7, this case doesn´t compare... after removing it to swap sims, the case got a huge crack on the left corner on the bottom. Extremely disapointed for such a price Apple charges!!

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst case I’ve ever had.

    • Written by Cameron B from Scottsdale

    This case is the opposite of everything it’s advertised as. The case is absolutely not scratch resistant it got a large scratch on the second week of usage on the inside, why on the inside you may ask, well... air bubbles keep getting trapped in the inside for some reason, maybe poor quality material, I don’t know. As well as this I dropped it on accident, and I do not exaggerate, 1.5 feet feet from the ground and the back cracked, the back is made of plastic which is harder to crack then the glass on the front, so I can’t snag one what it will do to the front considering it’s not fully covered like the back. Don’t buy, terrible use of money and way overpriced.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Purple Bubble On Back Detracts from Apple A-peel

    • Written by Charles S from Bossier City

    I could like this case, except for its one major flaw, and it's a killer...the huge purple bubble on the back. Yes, PURPLE. It actually looks like an oil slick, and if you press on it, it GROWS to cover almost the entire bottom half of the phone. Imagine my yellow iPhone XR with a huge purple thing on the back. I've tried washing the case with dish detergent (as one reviewer mentioned), wiped, repositioned, removed and replaced many times to no avail. The BUBBLE...STAYS...ON...THE...CASE. I even exchanged it at the Apple Store for another one, but the same exact bubble is on the new case...in the same exact spot.

    I finally got rid of the bubble...by getting rid of the case. I switched to the Otterbox Statement case, which shows the back of the phone beautifully without a bubble in sight.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Quality issue due to poor design

    • Written by Shivam S from Bangalore

    After a week of usage when I noticed some dust getting accumulated inside the case specially near the camera cutout and top edge, I tried removing the case to clean. While removing the phone the case cracked near the edge, which happened primarily due to poor design which makes removing the case extremely difficult, and the removing mechanism inevitably involves bending the case edge more than what a well designed case should need. Thus just within a week from buying the case, while removing it for the first time, the case got damaged despite no mishandling on my part.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Bubble in Back.

    • Written by Emily B from WHB

    This is my first disappointment with Apple. The case came with a bubble in the back and no matter how many times you adjust it it does not go away. I’m extremely bothered by this as it takes an attractive phone and makes it look bad. While I have always been confident I. Apple, this case has heatedly let me down and I’m not sure I’ll buy another apple case again.

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    Nope Nope Nope

    • Written by Kristen S from Harrison

    Case is too tight. Creates giant air bubble on back of phone and is near impossible to take on and off. A waste of $40. Don’t buy this case.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Cheap quality

    • Written by Vilma S from San Diego

    The worse case ever! I’ve had this case for less than a week and it’s already cracked!!! Very cheap quality, stiff and slippery to the touch. I have always purchased the silicone Apple logo case for my iPhones but it’s not available for iPhone XR. Instead I ended up with this piece of expensive trash. I want my money back

    26 of 28 people found this useful

  • 1.0 out of 5 stars

    Zero Zero Zero

    • Written by Lauren K from MIAMI

    This case is not worth it. before putting the case on my brand new phone i made sure to wipe it clean of every piece of dirt. but instead of dirt or smudges i got a huge contact bubble in the back. the case is so hard that even trying to take it off is impossible. i've had the case less than two weeks and it's already super scratched from regular careful use. not happy.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Disappointed by Apple

    • Written by Adrián S from Ames

    I handle my iphone with exceptional care, it has never been dropped or scratched, however the case after two months of use has a crack in the bottom (where the charger) and every day is bigger, it will end up breaking. I called Apple and they told me that that is not covered by the guarantee. It lasts less than a € 1 Aliexpress case. It is the first Apple product that disappoints me in full. Buy a cheaper one, at least you do not have to expect anything from it

    15 of 20 people found this useful

  • 1.0 out of 5 stars

    Literally any other case would be better

    • Written by Christopher K from Lindenhurst

    This case is another swing and a miss from apple. The XS/XS Max get Leather cases and Rubberized cases, this phone gets a well designed plastic case that is way too easy to drop. Its extremely slippery and after a few weeks of use, doesn't get any better, just worse. The debris under the case is very visible and disgusting. worst of all, this it the ONLY apple manufactured case. Pretty poor showing from apple.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    Unbelievably Lazy Design

    • Written by Thomas A from Washington

    The iPhone XR Clear Case does protect the phone from drops, that's nice. After that, it's fundamentally flawed. The plastic is so thick it makes your new XR feel as thick as a phone from five years ago. The plastic is not rigid, but it isn't flexible either, which means that the case is extremely difficult to get on or off.

    This wouldn't be an issue if the case was better sealed to the phone, but because dust and moisture can get between the case and the phone, it renders the case useless and disgusting. Put it in your pocket one time and any dust in your pockets is now caked around the bezel of the phone. Dare to have your phone in a mildly humid environment and moisture will cause the case to stick to the phone in some places and not others, like a poorly done window tint.

    I buy Apple for the fit and finish of their products - when I buy a product from Apple I don't expect to look at it the next day and think "really?" - and yet here we are.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    NOT HAPPY!

    • Written by Stacie W from Defiance

    Purchased this case when getting my new iPhone and the phone is scratched already from a fall. The open design around the bottom is NOT smart. Waste of money as I am already buying a different case that covers the whole phone.

    16 of 20 people found this useful

  • 1.0 out of 5 stars

    Slides off everything and out of hands-looks nice though!

    • Written by Greer R from Colorado Springs

    Slippery!!! I have never dropped a phone or had it fall off things as much as I have had happen with this case on my phone. I tried to return it, but missed the deadline. This case has caused my phone to slide off or our out of things more in a month than my old iPhone did in 4 years of ownership.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Terrible, slippery case.

    • Written by Terry’s I from Costa Mesa

    My old Apple case on the iPhone 8 was the best. Just picked up my new XR and only option was the clear, super slippery case. You can't prop it up to read, it just slides down. I'm sure I'm going to end up dropping it. I told them at the store it was too slippery and demonstrated at the "set up" table that it couldn't be propped up. In the end I left very unhappy with the case. So many reviews here say exactly the same thing. SLIPPERY!

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Matthew B from Concord

    Dust and dirt gets under the cover and can be seen through the clear case. Not sure why Apple couldn't have just offered the normal silicon and leather cases for the XR as well as this clear option.

    43 of 51 people found this useful

  • 1.0 out of 5 stars

    Zero stars, here’s why.

    • Written by Lisa H from Indiana

    I would have never bought the XR had I known it would prevent me from having an apple silicone case. The silicone case made all the difference in terms of usage and not dropping the phone. This clear case sounds loud every time I lay it down and I’ve dropped my phone half a dozen times. I NEVER dropped my phone when I had the option of a silicone case. Please don’t buy the XR because you’re forced to buy this awful case that is not typical apple quality. You cannot properly use the side buttons, you can see a rainbow on the case when even third party cases were able to prevent this design flaw. I never knew that upgrading my phone would be a downgrade in terms of one of the most important aspects of the phone: the case. What made apple think every consumer of this phone wants the same case? All other models have options and aren’t discriminated upon. This is wrong on so many levels and needs fixed immediately.

    82 of 120 people found this useful

  • 1.0 out of 5 stars

    Beautiful but Flawed

    • Written by Brendan N from Warrenton

    I really liked the case and was looking forward to having an Apple made case for the XR. The whole point of having a clear case with a XR is to see the color of your phone. However the air bubbles are impossible to get rid of on the case and as a result really ruins the appearance of the case on the phone.

    58 of 62 people found this useful