• 1.0 out of 5 stars

    Didn't work for me

    • Written by Donald M from Elcho

    Out of the box plugged case in to charge. Got green indicator after a while so it was charged. Put phone in case. Little line showed up under wifi icon and battery icon. 1/8 of line highlighted. No charging of phone happened. Plugged charge cord into case with phone in the case overnight. No charging happened, phone discharged somewhat. Returned case. Could have been a bad unit but useless for me.

    14 of 33 people found this useful

  • 4.0 out of 5 stars

    Love this case BUT don't buy white

    • Written by MJ J from Orillia

    This case is the greatest addition to my iPhone XS Max -- especially because I don't have to charge my phone for about 2 days, the only down fall I had was purchasing the white colour, as its now turned a burnt marshmallow colour.

    16 of 16 people found this useful

  • 5.0 out of 5 stars

    Finally An Official Case for Apple's + Size iPhone!!!!

    • Written by Liqian S from San Francisco

    I have been waiting for apple's own battery case for its + size iPhone for 3 years. Now I finally got it and more importantly, I love it. The case will definitely add bulk and weight to your iPhone. However, I got used to the weight in about 15 minutes after put the case in my iPhone XS Max, and the battery bump actually improve the in hand feeling when holding the phone. Even though my iPhone XS Max has excellent battery life but extra usage time is always welcome. Highly recommend this battery case to people who use their phones a lot on the road. It just works!

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Cellular Signal

    • Written by Ali R from Old Greenwich

    Since using the case over the last 3 days, I've had issues where people on calls have difficulty hearing me (I can hear them). I've never had this issue before using the case. It seems that the case may be interfering with the phone's cellular signal. Would love to hear if others have had this problem.

    Otherwise, the charger is good. It lasts the whole day for me. It is a bit heavy but I am ok with that.

    7 of 10 people found this useful

  • 3.0 out of 5 stars

    Not the best charging case

    • Written by VICTOR R from Alhambra

    I was so excited that there was a charging case for my iphone XS max and one from apple was even better. I didn't care to much for the price, first of all the case it self is great taking the phone in and out of it was super easy. Where I had a problem with is that the case is always charging the phone it never stops until the case runs out of juice. That cannot be good for the battery to always having it charging with this case on. At least other cases on the market give you the option to start charging this one did not and that is way I returned it.

    4 of 11 people found this useful

  • 4.0 out of 5 stars

    Best Case of smart battery

    • Written by sudhir S from sunnyvale

    Thanks Apple.

    1 of 5 people found this useful

  • 3.0 out of 5 stars

    Case stops charging at 77%

    • Written by Jonathon W from Little Elm

    I've been using this case for 1 week and the only issue I have is that the case stops charging at 77%. I've used both the lightning cable and wireless charging but get the same result every time.

    11 of 13 people found this useful

  • 3.0 out of 5 stars

    Good.. not great

    • Written by Christopher B from Wyckoff

    I've had this for 5 days now, and I'm kind of indifferent. The amount of power that it added day one and day 2 were awesome! However, now I still find myself charging my phone mid day which kind of is a bummer. Also when the case is dying, it keeps turning the charging on and off and doing like *PING* sound and its really annoying. So annoying I had to take the case off. I like it, I don't love it. I wouldn't buy it again, might return.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Battery booster

    • Written by Kasper N from Glostrup

    With this the iPhone XS Max has enough battery for 2 days of usage.

    89 of 97 people found this useful

  • 4.0 out of 5 stars

    It’s okay

    • Written by Frankie H from University place

    I wish I had more control over how this case functions. At the very least they could add a control center or a widget so we can control whether we want the case to be on or off. Charging the phone to 100% and not letting us save the case battery for another time is kinda stupid.

    11 of 15 people found this useful

  • 5.0 out of 5 stars

    Awesome Product

    • Written by Patrick M from Yorba Linda

    Simply put the Smart Battery Case for the XS Max is an excellent product. It fits like a glove, it give you excellent all day power and it stays cool. Also it feels good to hold in your hand. The price is a little high, but again that is to be expected with apple.

    4 of 5 people found this useful

  • 4.0 out of 5 stars

    Great Case

    • Written by Vincent H from Pittsburgh

    I’ve loved Apple’s Smart Battery Cases ever since they where released with the iPhone 6s. I bought one for my XS Max and it’s been working great. The only problem is the top is a little hard to fold back when trying to take the phone out and the top is already starting to peal away. Other than those two little things, it’s a great case in my opinion and worth the money.

    7 of 8 people found this useful

  • 4.0 out of 5 stars

    Awesome Case But...

    • Written by George C from FREMONT

    This case fits great and has great features. Like all Apple products, the integration with the iOS is awesome. It adds almost a full day worth of charge and also does wireless charging. The big BUT is the weight and bulk. With the case, the iPhone weights just over 11.5oz from 7.34oz. I would say, that's pretty substantial!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Case overheats

    • Written by brandon D

    Just bought the case. I was charging my phone and the case at the same time and noticed the case started to really overheat and smell like it was burning.

    22 of 38 people found this useful

  • 5.0 out of 5 stars

    Perfect for a Power User!

    • Written by Sebastian H from Joliet

    I normally don't write reviews only unless is necessary, but this new case deserves it. I normally commute to school and because I use my phone a lot, not only to communicate but to listen to music, podcasts, take photos and edit them, but battery gets drained so fast, and this case is the perfect complement! I know I can bring a power bank and a cable, but I try to reduce the stuff that I carry around, and this case not only reduces the stuff that I have to carry, but protects the battery! It drains first from the case before using the iPhone battery ;)

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Best battery case out there

    • Written by Emery R from Martinsville

    Ive tried several different battery cases over the years from cheap no name Amazon cases to expensive ones like Mophie and these are by far better. The Mophie case uses wireless charging from the case to the phone instead of a lightning connection which is more efficient. Not to mention that with the Mophie you will either have to charge both phone and case with the usb-c port on the case or use a wireless charger to charge the case which will then wirelessly charge the phone via the case...The 1 year warranty is a plus versus not being able to get ANY of the other brand battery cases warrantied if there's a problem. I know I'm rambling at this point but I'm just sharing my thoughts on battery cases because I've spent 100s of dollars to figure out that nobody does these cases better than Apple imho...

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Keeps phone battery fresh!

    • Written by Ricardo D from Elmhurst

    Since getting this case I have not have to use my phones battery at all
    This battery case last all day!

    3 of 5 people found this useful

  • 3.0 out of 5 stars

    A heavy case.

    • Written by Eric P from Bronx

    Case feels comfortable to the touch but once you start using the phone with case more frequently you’ll notice the weight fatigues your hands and fingers. Apple should implement some sort of battery icon for the case on the top right corner. Maybe show the battery level for the case first and when the case is at 0% it switches and show the iphone’s battery level. That’ll be cool.

    6 of 10 people found this useful

  • 3.0 out of 5 stars

    Could be improved

    • Written by Javier M from Bradenton

    For an Apple product I expected a better experience when connecting to CarPlay. I have to connect the lightning cable into the battery case without the phone and then insert the phone in the battery case for it to work. It should be seamless. Also, the battery seems to deplete very quickly. The moment I take the phone out of the charger it loses 2-4%. Otherwise it feels great in the hand. Love it shows the actual power left in the phone. And the easy of placing the phone in and out of the case. The “bump” doesn’t bother me at all.

    2 of 5 people found this useful

  • 1.0 out of 5 stars

    “Smart case”

    • Written by Fred M from Philadelphia

    This might be one of apples most hyped up accessory, there is nothing smart about it. It weights about 3lbs, and I don’t like the fact that it’s not smart enough to turn off when my phone is at 100% the things just charges all day.

    17 of 45 people found this useful