• 1.0 out of 5 stars

    Always disconnect

    • Written by Xiwen L from St. Louis

    I regret buying this because it is not stable at all

    3 of 9 people found this useful

  • 1.0 out of 5 stars

    Disconnect after 30 sec

    • Written by Jin Siang X from Hsinchu City

    After one year use, it starts disconnecting calls within 30 secs. Listening to music is ok, but when using the mic it disconnects very soon. I did all the tips on the web trying to fix it but none of them works. A lot of people have exactly the same issue and the answer on the community is to call apple support. However, there is no repair, it is replacement which charges you to buy a new pair as mine goes beyond 1 year warranty.
    Besides, there is also battery issue that it only lasts less than 1 hour while listening to music now. I love this product but feel very disappointed.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    The absolute WORST over priced glitchy mess of the decade

    • Written by Rod D from Glendale

    I’m on my way to my fourth Genius Bar appointment because one pod consistently goes out. It’s the worst product. I’m so done w Apple. They just aren’t that great anymore. Ugh. So annoyed at this poorly constructed unreliable mess of a waste of a product.

    11 of 22 people found this useful

  • 1.0 out of 5 stars

    DON'T buy if you expect these to last. SERIOUSLY!!

    • Written by Johnathan H from Fresno

    I'm not the type of person to write reviews, but these things really don't hold a charge after a while. Bought these when they first came out and the battery only lasts for 45 minutes before dying now. I talked to support and got quoted $155.95 to replace two earbuds without the charging case, when they costs $159 brand new w/ the charging case in the first place. Outrageous!! Seriously, I literally have every single apple product and this is the one product I cannot stand behind. I find myself using the wired earbuds, simply because they don't die out like these!

    22 of 39 people found this useful

  • 1.0 out of 5 stars

    terrible switching between devices

    • Written by DEREK Z from Houston

    I am not an audiophile - I just need things to work. These earphones always give me trouble switching between my imac and my iphone. They randomly drop connection to the device I am using. I spent the last 5 minutes telling it to connect to the imac - it connects and when I go to watch a movie, the connection drops. Or frequently at work I go to play music and the headphones will drop connection and play music over my speaker. Super annoying.

    28 of 54 people found this useful

  • 1.0 out of 5 stars

    Do not Buy

    • Written by Edwin L from Tampa

    I bought them at Walmart and I was very very upset with this product. Never again.
    They fit great but the sound quality is not good. The bass is not powerful like other headphones and the quality is not the best.
    I was just not happy with the headphones at all.

    34 of 160 people found this useful

  • 1.0 out of 5 stars

    Beware of the AirPods

    • Written by Chanel G from Pompano beach

    Here is the thing, the AirPods are great but then you have to know the issues you face and expensive future cost you face. For one, the are
    not great quality are updates, the volume will stay low for about two to three days, with a bunch of reconnecting and shutting down your phone. Two, find my phone (devices) only work when you using the AirPods. The moment you put them back into the case office line and that is the only location you will see. Three, charging life is low constantly after every charge. Four, of you lost or have them stole without Apple care purchase, you will spend another $159 plus taxes because Apple with not support despite replacement or purchases. Five, your not getting a brand new device. When I received mines they had another name from previous owner. Beware of what you are looking forward to, no one review the real information.

    83 of 172 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY AIRPODS

    • Written by Jake R from gailey

    I have had over the last 6 months 2 sets of AirPods and both of them have been far from adequate. Both pairs lasted 2 months before going extremely quiet, at first I was reluctant to go to Apple and I tried everything to try to fix them but nothing worked so I went to Apple and they replaced my faulty ones with new ones. These new ones lasted 2 months before going extremely quiet, so if you are looking to purchase AirPods, DON’T.

    42 of 82 people found this useful

  • 1.0 out of 5 stars

    right earbud stopped working

    • Written by Nicolaas S from Rumford

    The earbuds were great for about a month, then the right earbud started to stop working. Eventually it stopped completely. PIECE OF JUNK!!!

    94 of 152 people found this useful

  • 1.0 out of 5 stars

    Will never buy another apple accessory

    • Written by Nicolle J from Merseyside

    Been buying Apple phones since the 3 and I've never had any problems with them, and I'll never go to any other phone...but everything else always falls short and the Airpods are no different. I was given the Airpods as a gift and at first I was unsure because I usually hate the design of apple earphones, but to my surprise these were great and fit my ears perfectly. But as most apple accessory it didn't last. About a week later my music only started playing out of one ear at a time. I tried to fix it myself but had no luck, so then I read every article and watched every video there was about how to fix but still nothing worked. So in the end I messaged apple support who told me the same rubbish I read and watched, before ignoring my emails altogether. Then after weeks of still nothing I got so fed up I booted them into a river. A real shame I was let down again, I thought the pods would changed my mind about apple extras...but no. Still keep up the good work with the phones.

    75 of 164 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed!

    • Written by PAM P from Knoxville

    Bought a pair and loved them for a few weeks. I started having trouble with the right one not holding a charge. Apple replaced it. Still had the same problem. They replaced just the case. I’m still having problems. I wish I hadn’t wasted my money. I would not recommend buying these. Too bad because I love all my other Apple products.

    64 of 91 people found this useful

  • 1.0 out of 5 stars

    NO SECURITY

    • Written by Howie P from Andover

    The AirPods are wonderful in concept. Small, low profile, easy to use. All of these are true for the AirPods. The one thing that isn’t great is when you lose them. Because it’s not if, it’s when. These things cost $160 and they’re so small. You are going to inevitably lose them. Apple has find my iPhone connected to the AirPods but that only works if the AirPods are connected to your phone. I know it’s limited because there’s no WiFi or cellular connection and that’s fine. But there is a unique serial number on every single AirPod and charging case. Apple should at least prevent theft by locking the AirPod and case to the original phone and and Apple ID. If you lose your AirPods, it’s free reign for anyone to take and connect to their own phone. Apple should send a notification to the original Apple device saying that the AirPods have been attempted to be used and the location where they were connected at. It’s not difficult. There needs to be better security before I will spend another $160 (total rip-off by the way) on another set.

    142 of 182 people found this useful

  • 1.0 out of 5 stars

    Not worth the price

    • Written by Anyanna M from Charlotte

    I was very excited to purchase these AirPods because they seemed convenient and something I would use on the daily.

    By the second week of receiving them my right AirPod stopped working and no connection solution would help it. I went to the apple store and they replaced it no fee charged. This was an inconvenience to my busy schedule but I understood that products can malfunction sometimes.

    About a month after receiving my new right AirPod my left one stopped working , once again no connection solution is helping. Going to the apple store again will be a huge inconvenience once again.

    The only way I will be satisfied with paying my $180 is if they replace my case and both AirPods so that no such malfunctioning can happen again, and even that’s not a guarantee.

    75 of 107 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by Austyn G from Highlands Ranch

    Before this, I’d like to say I’m a big fan of Apple and their innovation. I have multiple Apple products. AirPods are shoddy. My first issue was their poor connectivity. They skipped a lot. That’s very frustrating when listening to music. They also regularly charged only one pod. I took them back and they replaced the pods themselves. I then continued to have the same issues so I took them back again and they replaced the entire apparatus. So, now on case #2 and pods #3 (all within 8 months of my first purchase). Next, the case just stopped working. The light would flash on then go off immediately after opening the case. They wouldn’t charge nor pair. I went in again and they replaced the case. That’s three cases and three pairs of pods within 9 months. I’m worried that my warranty is going to expire and I’m going to be stuck with an expensive pair of subpar headphones. To conclude, I won’t get AirPods again. I would recommend looking around at other products.

    48 of 70 people found this useful

  • 1.0 out of 5 stars

    Stopped connecting after 4 months

    • Written by Paige P from Orange

    I've never written a review for an Apple product before. Never needed to, however, the airpods I purchased stopped working after 4 months of use. The left airpod won't connect or sync and I constantly have to keep reconnecting only for it to not work or work for a few days then stop again. I've never got them wet or dropped them. They simply just stopped working. Really disappointed.

    55 of 69 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by Medina D from San Jose

    I do use these primarily with my Android phone (samsung galaxy s9+) and the reason is, I just really love the sound airpods/ the old wired earphones produce. I've been an avid fan for years. I bought the airpods 1 but sadly lost them and thought it would be a good idea to buy these airpods 2... When there's no one around the connection seems great but as I walk though san francisco the connection falters and the quality diminishes. Sometimes I need to disconnect and reconnect to get a good connection going. They also do not do well while my phone is in my pockets, whether its in my jeans, leggings, or jacket pocket... All of this stuff is extremely disappointing. I dont have any plans of getting an iPhone, its just not for me, but i'm really disappointed these don't work that well paired with my phone which has amazing bluetooth capabilities. The Airpod 1s didnt have as many connection issues :(... I would return but i'm past the 14 days..,

    really disappointed.

    50 of 103 people found this useful

  • 1.0 out of 5 stars

    Bad Investment

    • Written by Anthony P from Las Vegas

    I am a big fan of Apple products in general, I don't tend to write any review good or bad but this one was needed. If you are planning on buying a set of these EarPods there are few thing you need to consider before you do, I will say they do work incredible if you can avoid what is pointed out below!

    With-in 1 month me and my wife who bought a pair at the same time both experienced the down side of owning a pair. 1st these are very easy to loose one, they fall out way to easy. If you have these in your ears without music or some kind of interaction just on standby is when this happens and this will happen for sure at some point.

    If you're lucky enough and this happens within the environment of your business or home, chances are you will find it eventually, but really not so easy! If you're out and about doing what ever and you are on stand by and loose one you will not in most cases find it even after back tracking. Both me and my wife had this happen.

    I ended up buying 2 more sets, the same thing happened again with my wife, Me on the other hand got caught in the rain during a hike in a mountain region with it being in my ear and one of the AirPods shorted out and now has a crackle noise. The problem I have with this situation is we are custom to not having a battery in our ears were this can happen based on what has been available in the past with the wire were you wouldn't have this problem. Needless to say I'm $800 into this with no recourse.

    39 of 76 people found this useful

  • 1.0 out of 5 stars

    Right airpod stopped working

    • Written by Joeury R from keasbey

    I just wanted to leave this negative review because i legit thought that these headphones were gonna be a good investment for me. I thought that i could use it out on runs and for the gym until suddenly my right air pod stopped working. I have called apple to solve the issue but it takes forever to get into contact with them. I looked up remedies to try and restore my air pod but none seem to work. Honestly i would not recommend these headphones to people who are super active. Apple just wasted my time and money, so thank you for the temporary satisfaction that lasted maybe 2-3 months.

    43 of 60 people found this useful

  • 1.0 out of 5 stars

    Advancing into what

    • Written by Robert C from East Orange

    The Air Pods do not meet the standard of innovation to which its marketing campaign heralds it to be. Instead as I talk to someone in the same city, around the block even, the reception sounds as if its a foreign country connection. Is this what $159 buys these days? A local long-distance sounding call with two people talking as if translating foreign languages to each other. This device is only good for listening to your music. And who wants to spend $159 just for that. I'm sorry...Apple has to get back to providing technological innovation and sophistication that matches the products aesthetic presentation or else what's the point? I have had them for almost a month and will return tomorrow. Highly disappointed.

    31 of 57 people found this useful

  • 1.0 out of 5 stars

    If You Sweat, These Are Not For You

    • Written by Julie H from Cherry Hill

    Bought these AirPods four months ago and was a little concerned at the start— my husband told me the sound from my microphone was awful (he was hearing the NYC background noise and not my voice)— but I kept wearing them because I liked them. More and more the headphones would either drop calls or the phone connection and then the left one stopped charging and sensing my ear altogether. I took them to the Genius Bar and the guy I spoke to was super nice but told me that there was water corrosion, likely due to sweat (he said multiple people who work at the store had the same problem). Because it was “water damage” the warranty was nullified and there’s nothing they could do to help me. $150 down the drain. So if you’re someone who sweats (like when it’s 100 degrees in the subway or walking to and from work) definitely do not purchase these. And don’t even think about using these for working out. What a waste of money.

    84 of 109 people found this useful