Apple Delivery and Pickup
Get the products you want, the way you want.
With convenient delivery and pickup methods, we’re making it easier to shop at Apple.
Pick up your items easily.
We’re working to keep pickup fast and easy. So we’ll guide you through the pickup process every step of the way with emails and notifications. We’ll also send information about scheduling online personal sessions and returning trade-in devices.
Pick up your online order at the Apple Store. Experience our new products and shop for accessories.
We’re here when you need us.
Online personal sessions
Schedule a free one-on-one session with an Apple Specialist when you buy select products from Apple. From basics to pro tips, we’ll help you discover amazing new things your device can do.
Ship or drop off your returns for free.
For products purchased online, you can start a return within 14 days at apple.com/orderstatus. You can also return your product to an Apple Store.
For purchases made at an Apple Store, you can return your product to the store within 14 days of purchase. If your in-store purchase was made using a credit card or Apple Card Monthly Installments, you may be able to return it via mail. Call 1-800-MY-APPLE for more information.