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Frequently Asked Questions

  • Apple Pencil (2nd generation). It attaches magnetically for wireless pairing and charging.

  • The Magic Keyboard and Smart Keyboard Folio are compatible with this iPad. They’re also compatible with the 11‑inch iPad Pro (1st, 2nd and 3rd generation). Third-party keyboards are also available.
  • There are two SIM options for connecting your WiFi + Cellular iPad model to a data plan: a physical SIM card or eSIM technology.* (Note: Wi-Fi iPad models cannot connect to mobile networks.)

    Physical SIM card: All Wi-Fi + Cellular iPad models have a physical nano-SIM tray that will hold a network provider nano-SIM card (also called 4FF SIM card). Your iPad may have a network provider SIM card already installed if you purchased it from a provider. If not, you can contact your network provider to obtain an appropriate card for your iPad. Some iPad models also support an Apple SIM card. For more information, go to https://support.apple.com/en-gb/HT203089.

    eSIM technology: Newer Wifi + Cellular iPad models include built-in eSIM technology that essentially acts as a digital SIM card. There are a few ways to activate an eSIM on your iPad, including downloading it on the iPad itself, scanning a QR code or using an app from a network provider. With eSIM, you can choose data plans from selected providers in the UK and in more than 180 countries and regions around the world. For more information on setting up eSIM, go to https://support.apple.com/en-gb/HT203089.

    More information on iPad support for LTE networks by provider and country or region

    All iPad Wi-Fi + Cellular models include a nano-SIM tray that supports a network provider SIM card.

    Wi-Fi + Cellular models with embedded eSIM technology include: iPad Pro 12.9-inch (3rd generation or later), iPad Pro 11-inch (1st generation or later), iPad Air (3rd generation or later), iPad (7th generation or later) and iPad mini (5th generation or later).

    Wi-Fi + Cellular iPad models with a physical Apple SIM card include: 12.9-inch iPad Pro (1st generation), iPad Air (2nd generation), iPad (5th and 6th generation) and iPad mini (3rd and 4th generation).

    Wi-Fi + Cellular iPad models with an embedded Apple SIM include: 12.9-inch iPad Pro (2nd generation), 10.5-inch iPad Pro and 9.7-inch iPad Pro.

    *Not all network providers support Apple SIM and eSIM. See your provider for more details. Not available in China mainland. The eSIM technology works with iPad Pro 11‑inch (1st generation or later), iPad Pro 12.9‑inch (3rd generation or later), iPad Air (3rd generation or later), iPad (7th generation or later) and iPad mini (5th generation or later). Apple SIM works with iPad Pro 12.9-inch (1st and 2nd generation), iPad Pro 9.7-inch, iPad Pro 10.5‑inch, iPad (5th and 6th generation), iPad Air 2, iPad mini 3 and iPad mini 4.

  • It’s our trade-in and recycling programme that’s good for you and the planet. If your current iPad is eligible for trade-in credit, you can offset the purchase price of a new one.** If it’s not eligible for credit, you can recycle it for free.

    Learn more

  • Apple Trade In makes it easy to get credit towards the purchase of your next iPad. Simply answer a few questions about your device. If your iPad is engraved, it may be eligible for trade-in. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new iPad. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we’ll ship you a free trade-in kit. When we receive your trade-in, we’ll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new iPad, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2–3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase; however, the trade-in value in-store may be different to the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • Your estimated trade-in credit will be applied to the payment method used to purchase your new iPad once we’ve confirmed the condition of your trade-in device. If the trade-in value exceeds your purchase total, we’ll refund the difference on an Apple Store Gift Card.
  • Once we’ve received your trade-in device, a team inspects it and verifies its condition. If the condition matches what you’ve described, you will receive the estimated value. If it doesn’t match, we’ll notify you of the revised value and confirm that you still want to move forwards with the trade-in.
  • If you’re trading in online, it generally takes 2-3 weeks. But the sooner you send us your device, the sooner we can verify its condition and apply the trade-in credit to your order. If you’re trading in at an Apple Store, you’ll receive either instant credit toward your next purchase or an Apple Store Gift Card you can use anytime.


    Recycling a device is much faster. When we email you a prepaid shipping label, just send your device to our recycling partner.

    Learn more

There’s always more to explore.

Entertainment. Workouts. Games. All on your iPad Air.

Apple TV+

Watch Apple Original shows and movies across all your devices. footnote 4
Learn moreApple TV+

Apple Fitness+

Discover world-class workouts on your new iPad. Powered by Apple Watch. footnote4
Learn moreApple Fitness+

Apple Arcade

Over 200 incredibly fun games. No ads. No in-app purchases. footnote4
Learn moreApple Arcade

Compare iPad models

From £749

12.9” or 11”

Liquid Retina XDR display footnote2

Liquid Retina display footnote2

ProMotion technology

M1 chip

12MP Wide and 10MP Ultra Wide back cameras

12MP

TrueDepth front camera with Centre Stage

USB-C connector with support for

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Apple Pencil (2nd generation)

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Liquid Retina display footnote2

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Smart Keyboard Folio

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10.2”

Retina display with True Tone

A13 Bionic chip

8MP Wide back camera

12MP

Ultra Wide front camera with Centre Stage

Lightning connector

4G LTE cellular3

Works with

Apple Pencil (1st generation)

Works with

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8.3”

Liquid Retina display footnote2

A15 Bionic chip with Neural Engine

12MP Wide back camera

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Ultra Wide front camera with Centre Stage

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Apple Pencil (2nd generation)

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