The first fitness service powered by Apple Watch

Get 3 months free when you buy an Apple Watch.**

Frequently Asked Questions

  • Apple Watch straps are available in a variety of styles and sizes.

    First, you’ll need to choose a case size and strap style to see which strap sizes are available with that combination. The strap you choose will specify the maximum and minimum wrist size. To get the correct strap size, we recommend that you precisely measure around your wrist.

    If you choose a Solo Loop strap, you will need to use the sizing guide to find your exact size. When you shop for Solo Loop straps, there are step-by-step instructions to help you measure your wrist using a printable tool or household objects so that you can find the correct size.

  • You can pair any case with almost any strap in the Apple Watch Studio. Once you’ve created a combination you like, you can save it and then create others to compare.
  • The GPS + Cellular model allows you to stay connected to the people and information you care about with just your Apple Watch. With a data plan you can send and receive text messages, answer phone calls, receive notifications, and stream Apple Music and Apple Podcasts without needing your iPhone nearby.

    With the GPS model, you must be connected to your iPhone via Bluetooth or Wi-Fi to send and receive text messages, answer phone calls and receive notifications. The built-in GPS works independently of your iPhone for distance, pace and route mapping in workouts.

    Learn more about cellular and which networks support Apple Watch

  • While service plans vary by network provider,* many offer free or special trials for Apple Watch. Contact your provider for more details.

    Learn more about which networks support Apple Watch

    * Apple Watch GPS + Cellular does not support international roaming. But you’ll still be able to complete a call to emergency services almost anywhere in the world. Just press and hold the side button on Apple Watch Series 7 (GPS + Cellular) or Apple Watch SE (GPS + Cellular) models and you’ll be connected to the help you need, even if you’re nowhere near your iPhone.

  • Apple Watch Series 7, Apple Watch SE and Apple Watch Series 3 require iPhone 6s or later with iOS 15 or later. Apple Watch is only compatible with iPhone.

    Features are subject to change. Some features, applications and services may not be available in all regions or all languages.

    View complete list

  • Whether you buy online or in an Apple Store, it’s easy to transfer your data and set up your new Apple Watch. Apple Watch content backs up automatically to your companion iPhone, so you can restore your Apple Watch from a backup. When you back up your iPhone, it includes your Apple Watch data.

    Discover all the amazing things your new Apple Watch can do with the help of an Apple Specialist. After your Apple Watch ships, you’ll receive an invitation to schedule a free one-to-one online session where you can cover the topics of your choice. To get the most out of your time, use our online guides to transfer your data to your new Apple Watch before your session.

    Learn how to set up and transfer data to your new Apple Watch

  • Once you’ve selected your Apple Watch, you can choose to pay in full or spread the cost and pay monthly with financing for qualifying customers. We also accept Apple Pay, most credit and debit cards, PayPal and Apple Store Gift Cards.

    If you would like to pay monthly with financing, simply choose your product, add to your bag, and at checkout you will be able to learn more and apply.

    You can also get credit towards a new Apple Watch if you trade in your old one. If it’s not eligible for credit, we can recycle it for free.

    Not all payment options are available on all products.

    Learn more about payment options

  • Apple Trade In makes it easy to get credit toward the purchase of your next Apple Watch. Simply answer a few questions about your device. Based on what you tell us, we’ll provide an estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new Apple Watch. If you pay in full, we’ll credit your payment method after we receive your trade-in. If it’s not eligible for credit, you can recycle it for free.

    Once you accept the estimated trade-in value quote, we'll ship you a free, trade-in kit. When we receive your trade-in, we'll verify its condition and if everything checks out, your trade-in will be complete. If your device doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your device was more than the cost of your new Apple Watch, you’ll receive an Apple Gift Card by email with the remaining amount.

    The online trade-in process generally takes 2-3 weeks.

    You can also trade your device in at an Apple Store at the point of purchase, however the trade-in value in store may be different from the estimated trade-in value you received online.

    Learn more about Apple Trade In

  • Delivery estimates are based on item availability and the shipping option you choose. You’ll get a final delivery date after you place your order.

    Free next-day delivery is available for any in-stock items and free standard delivery on all orders. Or you can upgrade your shipping method for an additional charge.

    In selected areas, we offer same-day scheduled courier delivery on available in-stock items from an Apple Store. The two-hour delivery fee is £8. You’ll choose a delivery date and time during checkout. Subject to availability.

    Depending on your location, your order may be eligible for pickup at an Apple Store or can be collected from an Apple-authorised location like a newsagent or supermarket. For pickup, you’ll choose a pickup method, date and location during checkout.

    Orders placed through apple.comcan only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.

  • Yes. If you change your mind and no longer wish to keep your Apple Watch, you have the option to return it to us. The returned Apple Watch must be in good condition and in the original packaging, which contains all accessories, manuals and instructions. Returns are subject to Apple’s Sales and Refunds Policy.

    Learn more about returns, refunds and exchanges