AppleCare+ for Apple Watch Edition and Apple Watch Hermès

AppleCare+ for Apple Watch Edition and Apple Watch Hermès


Includes insurance premium tax at the applicable rate

Free Delivery

Automatically registered


Product Information

  • AppleCare+ for Apple Watch Edition and Apple Watch Hermès

    AppleCare+ for Apple Watch Edition and Apple Watch Hermès is an insurance product that provides up to three years of expert telephone technical support (1) and hardware coverage(2), including up to two incidents of accidental damage, each subject to a £55 excess fee(3). In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

    AppleCare+ benefits are separate from a consumer’s right to a free of charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here.

    One stop for technical support

    Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

    • 24/7 priority access to Apple experts via chat or phone
    • Express Replacement Service
    • Local Apple hardware service when travelling within Europe

    Apple hardware coverage

    With AppleCare+, you get repair or replacement coverage for your Apple Watch which includes up to two incidents of accidental damage, each subject to a £55 excess fee and coverage against batteries that retain less than 80% of their original capacity. Coverage includes the following:

    • Your Apple Watch
    • Battery (3)
    • For Apple Watch Hermès, included magnetic charging cable and power adapter. For Apple Watch Edition, included magnetic charging cable, power adapter, magnetic charging dock and Lightning cable

    Software support included

    With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS, and Apple-branded Apple Watch apps, including:

    • Using watchOS
    • Connecting to iPhone, including iOS and the Watch app
    • Questions about Apple-branded Apple Watch apps

    Important notes

    Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:

    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Apple Watch and proof of purchase are required)
    • By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)

    See AppleCare+ Terms and Conditions for complete product details.

    AppleCare+ is not available in Channel Islands and Isle of Man.

    • (1) Local telephone charges may apply.  Telephone numbers and hours of operation may vary and are subject to change.
    • (2) Your AppleCare+ Hardware Coverage starts from the date you purchase AppleCare+. This means that if you purchase AppleCare+ up to 60 days after you purchase your Apple Watch, you will only receive AppleCare+ Hardware Coverage from that date. Your Technical Support coverage starts on expiry of your two years of complimentary technical support cover provided by Apple, which starts on the date you purchase your Apple Watch. Both types of cover end 36 months from the date you purchased your Apple Watch.
    • (3) Coverage is available only for Apple Watch and its original included accessories for protection against (i) batteries that retain less than 80 percent of their original capacity, and (ii) up to two incidents of accidental damage, each incident being subject to a £55 excess fee. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at for full details.
    • (4) Technical Support Coverage gives access to technical advice for which a customer would otherwise be charged a fee.
    • AppleCare+ benefits are separate from rights provided by consumer law. For details, click here. Purchase of AppleCare+ is not required to purchase Apple Watch.

      AppleCare+ is offered by Apple Distribution International, whose registered office is at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland.  Apple Distribution International is authorised and regulated by the Central Bank of Ireland.  For further information, please see

      This Insurance is underwritten by AIG Europe Limited, having its registered office at the AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom.  AIG Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 202628). This information can be checked by visiting the FS Register at

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