Questions & Answers for LG UltraFine 5K Display
161 Questions from the Community
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Can you support international shipping and warranty for this product ?
I can't see this product on your website of my region(Korea) so I am going to buy this on this US site but I wonder can you ship this to Korea and can you support international warranty for this product ?
- Asked by Jino M from Pochoen-si
- 30-Jan-2017
- Flag as inappropriate (Can you support international shipping and warranty for this product ?)
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What is the Warrantee on the UltraFine 5k display?
As it's not Apple-branded, there is no AppleCare available, even though it's marketed by them. And the various LG sites are not clear. Is it possible to purchase the equivalent for three-years protection?
- Asked by Richard D from Santa Monica
- 07-Nov-2016
- Flag as inappropriate (What is the Warrantee on the UltraFine 5k display?)
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Does this display use any of the PCIe bandwidth from the MacBook Pro's Thunderbolt controller?
I.e. Can another Thunderbolt 3 device be connected to the other Thunderbolt port on the same side of the MacBook Pro and receive all 4 lanes of PCIe?
- Asked by William M from Arlington
- 05-Nov-2016
- Flag as inappropriate (Does this display use any of the PCIe bandwidth from the MacBook Pro's Thunderbolt controller?)
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Answer
No. I have tried both active and passive cables to connect them with no luck. Each of the displays requires a separate cable from the Mac to the display.
- Answered by Sammy H
- 09-Jan-2017
- Flag as inappropriate Answer (Will this monitor support daisy chaining over USB-C (MBP to monitor to second monitor))
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Will this display work in Europe (France) if I use a basic adapter for the plug (using my MBP retina Touch Bar 15" bought in the US)?
- Asked by Raphael A from New York
- 20-Dec-2016
- Flag as inappropriate (Will this display work in Europe (France) if I use a basic adapter for the plug (using my MBP retina Touch Bar 15" bought in the US)?)
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How can I output sound from 15" 2016MBP to dual LG UltraFine 5K Displays and still control volume from keyboard?
Sound works with first display. To add second display required sound flower multichannel which disabled the volume controls from laptop (the monitors do not have any controls so this is a problem). Was able to get this to work by also running SoundflowerBed but this produced noticable tics and pops in audio on occasion. Anyone get this to work another way?
- Asked by Wade M from Greensboro
- 12-May-2017
- Flag as inappropriate (How can I output sound from 15" 2016MBP to dual LG UltraFine 5K Displays and still control volume from keyboard?)
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Can the display be used as an external hub for connecting ethernet, external hard drives, usb-a devices, etc?!
Basically I'm wondering if the Display can be used as an external hub for the MacBook? That is, will all the stuff connected to the ports on the back of the display (ethernet, usb-a devices, external hd, mouse receiver, etc) work as if they're connected directly to the macbook when connected over a single usb-c cable?!? Goal is to leave everything connected to the display as a hub/dock and then connect to all that over one cable when at the desktop.
- Asked by Christopher S from Boulder
- 06-Dec-2016
- Flag as inappropriate (Can the display be used as an external hub for connecting ethernet, external hard drives, usb-a devices, etc?!)
AnswerYes, USB devices connected to the back of the monitor are recognized by the laptop. I have a mouse, keyboard, and speakers connected to the back of the monitor and use it as a docking station, just as you described. It works beautifully and the display is stunning. :)
- Answered by Peter K from Austin
- 12-Jan-2017
- Flag as inappropriate Answer (Can the display be used as an external hub for connecting ethernet, external hard drives, usb-a devices, etc?!)
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how to connect early 2011 macbook pro
- Asked by Waldemar P from Carmel
- 17-Apr-2017
- Flag as inappropriate (how to connect early 2011 macbook pro)
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Will this be compatible with the Macbook Pro 15" 2013 late?(using Apple Thunderbolt 3 to Thunderbolt 2 adapter)?
Macbook pro 15" 2013 late high option
NVIDIA GeForce GT 750M- Asked by Kibeom K from Yang Chun Gu
- 08-Nov-2016
- Flag as inappropriate (Will this be compatible with the Macbook Pro 15" 2013 late?(using Apple Thunderbolt 3 to Thunderbolt 2 adapter)?)
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Can the new MacBook Pro computer New MBP 13" power two displays: 1. The LG UntraFine 5K , and 2an old 1920 x 1200 OLD Ezio CE24 (with a DVI-I Port)?
Combining monitors on a MBP 2006.
- Asked by Jon G from Boca Raton
- 23-Nov-2016
- Flag as inappropriate (Can the new MacBook Pro computer New MBP 13" power two displays: 1. The LG UntraFine 5K , and 2an old 1920 x 1200 OLD Ezio CE24 (with a DVI-I Port)?)
No answers yet
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Is this compatible with a MacBook Pro late 2011, which has the "original" Thunderbolt 1 port?
I plan to buy the new MBP later this year, but I'd like to use this display in the meantime with my old MBP with a thunderbolt 1 port. Will it work (albeit in lower res)? Will it tax my graphics card (heat it up?)
- Asked by Amy J from Peterborough
- 28-Mar-2017
- Flag as inappropriate (Is this compatible with a MacBook Pro late 2011, which has the "original" Thunderbolt 1 port?)
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Is the new LG UltraFine 5K Display compatible with the iMac?
- Asked by Adam E from Douglasville
- 28-Oct-2016
- Flag as inappropriate (Is the new LG UltraFine 5K Display compatible with the iMac?)
Best Answer:If you have at least the Late 2015 27-inch 5K iMac, with a Radeon R9 M380/M390/M395/M395X graphics card, then yes, this is compatible with that model of iMac, using an Apple Thunderbolt 2 to Thunderbolt 3 adapter and a Thunderbolt 2 cable. Other iMacs cannot support an external 5K display.
- Answered by Thomas N from Aurora
- 30-Oct-2016
- Flag as inappropriate Answer (Is the new LG UltraFine 5K Display compatible with the iMac?)
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Answer
This is no different than keeping your MBP plugged in while on the regular power block. Battery technology has changed the nature of our batteries in major ways. It is no longer the case that your battery will stay in better condition if you fully discharge it before recharging. If you have a MBP that can support this display, then you have a battery that can sustain continuous charging.
- Answered by George R from Palo Alto
- 10-Feb-2017
- Flag as inappropriate Answer (Does this monitor automatically charging the MBP while connected via Thunderbolt? I wonder if this would be bad for battery life.)
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Is this only compatible with Thunderbolt 3 devices?
Can it be used with Thunderbolt 2 devices using this adapter? The Apple Thunderbolt 3 to Thunderbolt 2 adapter?
- Asked by Garth B from Idaho Falls
- 28-Oct-2016
- Flag as inappropriate (Is this only compatible with Thunderbolt 3 devices?)
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If two of those are plugged into the new 15in late 2016 (touchbar) MacBook Pro, will the fan inside the Macbook Pro be turned on at all time?
Or can we expect near silent operation. This would be with the stock Radeon Pro 455 with 2GB of GDDR5 memory (*not* with the upgrade to the Radeon Pro 460 with 4GB of GDDR5 memory )
- Asked by Mathieu N from Brooklyn
- 08-Dec-2016
- Flag as inappropriate (If two of those are plugged into the new 15in late 2016 (touchbar) MacBook Pro, will the fan inside the Macbook Pro be turned on at all time?)
No answers yet
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What resolution is the built in camera?
- Asked by Tyler S from Lees Summit
- 28-Oct-2016
- Flag as inappropriate (What resolution is the built in camera?)
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Answer
If I'm honest I don't want to tap the currently very clean glass, but it is very smooth (looks like glass mind you). It has a glossy finish and does give some glare, albeit minor and not a problem in my case.
- Answered by Sammy H
- 09-Jan-2017
- Flag as inappropriate Answer (Glass or plastic display surface? If plastic, is the surface as smooth as glass?)
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how many LG 34UC98-W 34-Inch 21:9 Curved UltraWide QHD IPS Monitor with Thunderbolt can I connect to my new MacBook Pro and what resolution?
- Asked by Edward B from Reston
- 03-Dec-2016
- Flag as inappropriate (how many LG 34UC98-W 34-Inch 21:9 Curved UltraWide QHD IPS Monitor with Thunderbolt can I connect to my new MacBook Pro and what resolution?)
No answers yet