• 5.0 out of 5 stars

    Expensive but worth it for convenience

    Bought the Lightwave link plus, dimmer and socket. No problems setting the devices up and no problems with the link plus updating. Bought the product mainly due to having a light switch behind a door; however having it all working with HomeKit/Siri and Alexa has made a massive difference. The dimmer works flawlessly and the plug sockets have been great. Waiting for Lightwaverf to release a single socket so that I can update other sockets in the house. The HomeKit function makes linking devices easy and allows automation with other products. Haven’t really used app after setup but seemed to work ok. Great product, with great future potential.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Very misleading product line! No Siri support!

    To be clear, even with Lightwave Link PLUS hub you can't use HomePod/Home/Siri to voice control your switches! Very disappointed! huge amount of money wasted!

    If I can't control each accessory with Siri on HomeKit why did I just spend all that money on the Link Plus hub?

    Utter garbage!

    I can live with multiple apps to set up the different brands of home automation but then it needs to all be usable through HomeKit once set up. Otherwise its hardly a smart home when I have to spend more time finding the right app, than just getting out my seat to flick a switch!

    1 of 7 people found this useful

  • 1.0 out of 5 stars

    Can't link to app

    I just get a message on the app saying “link plus needs updating", so I am unable to link the hub to the app making the whole system pointless as I just have dumb switches now. There is no information on how to fix this problem, all I can find on the internet is lots of other people complaining about the same issue. Looks like I will have to make a trip back to the apple store to return everything, shame, but this system is clearly not ready. Think I will try philips hue instead

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Very frustraiting

    I have been using lightwave products for years and had the previouse version of the link installed in my home, swapping to this new one was easy but then they updated the app, I downloaded the new one and it won't open so I can't control anything, I tried using the web version of the control interface but that only sees my old link and there doesn't seem to be a way to add the new link, I had assumed adding the new link to my account when the app was working would have updated the web based version of the control interface to but it seems not to. All in all a bit of a shambles, hopefully they will update the app soon so I can actually open it again

    22 of 36 people found this useful