• 1.0 out of 5 stars

    Third One Now!

    • Written by J G from Cross-in-Hand

    Just ordering my third charger now due to failure in the same place, where the lead exits the step down box to go to the computer. The first one lasted five years, not bad. Second one 6 months! And that was with VERY light gentle use. It didn’t have exposed wires like the first, but started to see sparks where it was shorting under the wires insulation. I couldn’t continue to use it after that incase it set the house on fire.
    All chargers were authentic Apple chargers.

    Great computers, bad vital accessories!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Me too,

    • Written by Kathryn W from Wallingford

    I am on my third charger and I have to throw away a perfectly good charger because the cable has gone at the part that attaches to the computer.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Second one to fail, no matter how well I look after it.

    • Written by Lyndsey Y from Wigan

    After 18 months my second charger has split where the thin cable enters the converter. I couldn't have handled it any more carefully than I do, well aware that they might as well be made out of jelly.

    The previous one lasted 4 years so it seems they're getting even worse, not better. Come on Apple, look at the reviews on your cables - they're all rubbish. Do something about it!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Same old story

    • Written by Neil S from London

    Absolute disgrace. I've owned one MacBook Pro and really love it, but now had two MagSafe cables fail in exactly the same place - They always break at the end where the cable joins the connector. And £70 for a new one?! It's a total scam really. On the last one I bought I managed to extend the life of the cable a bit more by wrapping insulation tape around the cable. Somehow it STILL seemed to break. I'll be trying the cheaper knock-offs on Amazon now. I can buy three of them for the same price!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Yet another one!

    • Written by Antony G from Iver

    I love these supplies so much that I just can’t stop buying them. Lucky for me they only last about 1 year!

    I have lost track of how many of these supplies have died on me, the wire always breaks just before the MagSafe connector. My family has 3 MacBooks that use MagSafe 1, and one MacBook that uses MagSafe 2. Maybe Apple should do some sort of special offer, maybe buy two get one free, or get one free after buying five.

    My 2011 MacBook Pro is still going strong, but I have spent a fortune on new supplies for it.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    shoddy quality + expensive replacement = Apple cashes-in

    • Written by Robert J from BLACKHEATH

    as others have already stated, this adapter is overpriced, poorly made and has a realtively short life span; even when I rarely move my macbook, and hence the adapter, from its regular place of "residence". . .I'll be onto my 3rd adapter as of tomorrow.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    10 years, and still working!

    • Written by Derin S from Hemel hempstead

    We got one of these chargers with our MacBook Pro 15" about 10 years ago, and are very pleased to say that it is still as good as the day we got it, and would recommend it to anyone considering it.

    1 of 7 people found this useful

  • 1.0 out of 5 stars

    Quality of the cables are really bad

    • Written by Udy W from Coventry

    This is my 3rd charger since I bought the MacBook Pro 4 years ago. The cable to the laptop from the charger is breaking from the charger's end. The rubber layer opens up after few months if you travel a lot with it. Apple has failed to fix the issue over the years.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Negative star

    • Written by Umar K from Derby

    Pathetic quality
    Replaced 3rd charger. 80 quid. Seriously... that is how Apple wants to rip its loyal customers. I might have to think buying my next mbp if it stayed like this.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Junk cable

    • Written by Adam R from Wirral

    Apple really fleecing their loyal customers here. My charger has gone kaput, AGAIN. This one only lasted a few months – without any undue strain or rough use. This is a terrible waste, and entirely out of sync with Apple's supposed 'green' initiatives.


    14 of 14 people found this useful

  • 1.0 out of 5 stars

    How many will I own in my life

    • Written by Clive K from Coleraine

    Apple, seriously sort this out, it's a joke.

    I've had 3 Mac's, i've had at least 6 chargers, it's getting old. I'd pay the money if it was actually quality I was paying for. I always like official products, I don't want to charge with anything else, but I don't know what else I can do, at this rate I should make a fund for chargers and save every month for the inevitable new one that's always round the corner.

    Also with many apple registered products, I still get the no blame you hold on this design fault and told to get a new one, well it's a bit embarrassing that this is rated 1 star from hundreds, maybe thousands of reviews isn't it?

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    What a load of overpriced rubbish

    • Written by Christean M from Burnham

    Very common breaking points, rubbish quality and for 80 quid? You're having a laugh Apple.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Old T-shape still undamaged after 10 yrs, this L one broke INSIDE THE HEAD

    • Written by Ceri H from Stowmarket

    Brand new 2 months ago and broke inside the head in no time, it's very confusing and you think it's your laptop but it isn't, it's breaking inside the head, HERE'S WHAT APPLE WILL NEVER TELL YOU:
    The cables are cheaply designed and the ends assembled by robots that can't do the math for the cheap lazy humans.
    One wire wraps around an insulated wire and after it's been unwrapped and re-twisted to be soldered, it's way too short and doesn't reach the (verylong) PCB in the magsafe head. The PCB is nearly twice the length of the magnetic connector so that sleek looking aluminium barrel is (as near as makes no difference) where the wire itself stops - which it really shouldn't, hence the "suicide connector"
    Therefore the strain relief is barely a strain relief at all, it's actually the length of ally barrel they needed in the first place to give these things a chance of never breaking (like the old T-shape they've mysteriously gone back to)
    It would seem deliberate - as we all know solder is not a gap filler and yet it's being used as one - and I hope there's a "snapgate" or something out of this that makes apple buck their ideas up.

    For anyone uncertain and ESPECIALLY APPLE: I have never broken a cable in my life, I have always been amazed I've held onto the old (dailly used) T-style magsafe 1 based on the form-over-function design and the resulting poor quality of it and I'm not surprised an L-style was my first breakage. Not that I'm gonna take responsibility for it, that's all on apple for using solder as a gap filler and not making the barrel anywhere near long enough to protect the solder joints.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Wasteful design

    • Written by Gilly C from Weybridge

    As others have said, a major design fault means the whole lot needs replacing, instead of just the lead, when it inevitably fails. About as un-green as you can make a product. If Apple can get it right with USB chargers, they could have done it with this design.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 3 months

    • Written by Kristýna H from Hradec Kralove

    Stopped working after 3 months

    7 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by eric R from hebburn

    i have now got to buy my second replacement of this product as the lead has over heated and the cable has split. the fact you have to buy the full unit instead of replace one part of the assembly makes this an expensive rip off

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Same problem...

    • Written by martin S from oxford

    Only problem is the cable snaps.. I recommend ebay as it is very cheap.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Agree with everyone else here

    • Written by Adam R from London

    I have to agree with everyone else here: the cable sheath breaks near where it connects to the laptop, so you end up having to throw a perfectly working power supply into the trash because of a poor quality cable sheath.

    Obviously there is a breathtakingly simple solution: to make the cable between the power supply and the mag connector modular, so it plugs into the power supply. Then you could just replace the inexpensive cable, and not the entire power supply.

    Or better still make the cable sheath durable so it doesn't need to be replaced in the first place!

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Design Fault, what design fault?

    • Written by Melanie F from Stirling

    Hundreds of people are feeding back that there is a fundamental problem with the MagSafe power adapter and yet Apple, a company which has built its success on innovative design appears not to have noticed. Unfortunately for macbook customers, this is an expensive mandatory accessory. The magnetic end works well and is an innovative and functional design. However, I am now on my 3rd MagSafe adapter for the same Macbook (!) because the thin cable has frayed like a lightening conductor and snapped at the point where it joins the brick ...you don't need a physics degree to understand why this happens. Hang on a minute, maybe I'm just using it incorrectly, maybe if I just kept my macbook on a desk and didn't move round different rooms from time to time I'd never have the problem. Please close this Service Request as 'verified resolution - user error'. Many thanks.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Makes me feel like an idiot for buying Apple

    • Written by Phil T

    I love MBPs. Sure they're pricey but they rock if you're a developer. Power, battery life, unix OS, nice interface, lots of apps, ... They're worth the money.

    These power leads on the other hand are the worst and the most expensive I have seen. The outer insulating material shreds. First time I thought I was doing it wrong. Second lead I was careful so surprised when it happened again. Third time I had treated it like a fragile bird I cared deeply about. Lasted less than a year. And now.. Now I feel like it some kind of idiot tax. It makes me want to swear. I would give it minus stars if I could. No other power lead has done this. Unless they change their material dramatically this WILL happen to the next one I but. And yes, finally it's making me think about getting a different make of machine altogether next time. I've got this off my chest and yet I still want to swear.

    Fix this Apple, or you will lose customers. For the safe of some plastic tubing FFS. Come on.

    22 of 22 people found this useful