• 1.0 out of 5 stars

    Old T-shape still undamaged after 10 yrs, this L one broke INSIDE THE HEAD

    Brand new 2 months ago and broke inside the head in no time, it's very confusing and you think it's your laptop but it isn't, it's breaking inside the head, HERE'S WHAT APPLE WILL NEVER TELL YOU:
    The cables are cheaply designed and the ends assembled by robots that can't do the math for the cheap lazy humans.
    One wire wraps around an insulated wire and after it's been unwrapped and re-twisted to be soldered, it's way too short and doesn't reach the (verylong) PCB in the magsafe head. The PCB is nearly twice the length of the magnetic connector so that sleek looking aluminium barrel is (as near as makes no difference) where the wire itself stops - which it really shouldn't, hence the "suicide connector"
    Therefore the strain relief is barely a strain relief at all, it's actually the length of ally barrel they needed in the first place to give these things a chance of never breaking (like the old T-shape they've mysteriously gone back to)
    It would seem deliberate - as we all know solder is not a gap filler and yet it's being used as one - and I hope there's a "snapgate" or something out of this that makes apple buck their ideas up.

    For anyone uncertain and ESPECIALLY APPLE: I have never broken a cable in my life, I have always been amazed I've held onto the old (dailly used) T-style magsafe 1 based on the form-over-function design and the resulting poor quality of it and I'm not surprised an L-style was my first breakage. Not that I'm gonna take responsibility for it, that's all on apple for using solder as a gap filler and not making the barrel anywhere near long enough to protect the solder joints.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Wasteful design

    As others have said, a major design fault means the whole lot needs replacing, instead of just the lead, when it inevitably fails. About as un-green as you can make a product. If Apple can get it right with USB chargers, they could have done it with this design.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 3 months

    Stopped working after 3 months

    3 of 3 people found this useful

  • 1.0 out of 5 stars


    i have now got to buy my second replacement of this product as the lead has over heated and the cable has split. the fact you have to buy the full unit instead of replace one part of the assembly makes this an expensive rip off

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Same problem...

    Only problem is the cable snaps.. I recommend ebay as it is very cheap.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Agree with everyone else here

    I have to agree with everyone else here: the cable sheath breaks near where it connects to the laptop, so you end up having to throw a perfectly working power supply into the trash because of a poor quality cable sheath.

    Obviously there is a breathtakingly simple solution: to make the cable between the power supply and the mag connector modular, so it plugs into the power supply. Then you could just replace the inexpensive cable, and not the entire power supply.

    Or better still make the cable sheath durable so it doesn't need to be replaced in the first place!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Design Fault, what design fault?

    Hundreds of people are feeding back that there is a fundamental problem with the MagSafe power adapter and yet Apple, a company which has built its success on innovative design appears not to have noticed. Unfortunately for macbook customers, this is an expensive mandatory accessory. The magnetic end works well and is an innovative and functional design. However, I am now on my 3rd MagSafe adapter for the same Macbook (!) because the thin cable has frayed like a lightening conductor and snapped at the point where it joins the brick ...you don't need a physics degree to understand why this happens. Hang on a minute, maybe I'm just using it incorrectly, maybe if I just kept my macbook on a desk and didn't move round different rooms from time to time I'd never have the problem. Please close this Service Request as 'verified resolution - user error'. Many thanks.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Makes me feel like an idiot for buying Apple

    I love MBPs. Sure they're pricey but they rock if you're a developer. Power, battery life, unix OS, nice interface, lots of apps, ... They're worth the money.

    These power leads on the other hand are the worst and the most expensive I have seen. The outer insulating material shreds. First time I thought I was doing it wrong. Second lead I was careful so surprised when it happened again. Third time I had treated it like a fragile bird I cared deeply about. Lasted less than a year. And now.. Now I feel like it some kind of idiot tax. It makes me want to swear. I would give it minus stars if I could. No other power lead has done this. Unless they change their material dramatically this WILL happen to the next one I but. And yes, finally it's making me think about getting a different make of machine altogether next time. I've got this off my chest and yet I still want to swear.

    Fix this Apple, or you will lose customers. For the safe of some plastic tubing FFS. Come on.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    Ridiculous. The cable at the end of the charger eventually frayed and all the wiring inside was then poking out, not safe and not good quality. Ridiculous that you spend £65 on a product that you can guarantee is going to break! Needs sorting out!!

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    I love my charger

    My charger works perfect!

    2 of 13 people found this useful

  • 2.0 out of 5 stars


    In common with others ... I would first state that: I LOVE my APPLE products and have done since 'going Apple' in the mid 1980s ... HOWEVER: whilst the MagSafe Power Adapters are a great improvement with the 'magnetised' little square connection to the MacBook itself ......... there would now seem to be an issue with the tendency of the wiring to 'coil in on itself' and the effect of heat .. or time ... or SOMEthing on the 'rubberised??' casing: because I have had to replace twice now because the casing has become discoloured and then disintegrated ... revealing the inner wiring ... and rendering it (them) unsafe and unusable :( It would be helpful if this problem would be addressed ... please ...... lovely people at Apple! (and as others point out replacement means replacing the WHOLE unit ... to wastage of un-necessary resources AND unnecessarily expensive replacement ..... it would be appreciated if you would address this matter too, please, Apple)

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Dreadful product. Overheats, cable frays, arguably dangerous.

    It pains me to write this because I Iove my Macbook Pro, I think it's a spectacularly elegant and functional piece of equipment, it's just that the power supply is a very long way from the same standard.

    These supplies are arguably Apple's worst products. Must make a fortune on them, because they're exorbitantly priced and clearly designed to be as un-fixable as possible and to fail very quickly.

    In warm weather, if laid flat on a carpet then they get *very* hot, suggesting some rather marginal thermal management, but that's really the least of their problems.

    The co-ax cable from the charger to the computer is sleeved in a material that rapidly frays at both ends, the last one I had felt like a silicone rubber that's been used past its sell-by date, stiff and brittle (And yes, it was a genuine Apple one, unless they're selling knock-offs over the counter in Apple stores) - like many others, I'm now about to have to buy my third for the same laptop - admittedly, the latest one finally died when I dropped it, but were I less adept at repairing these things it would have died ages ago - I've had to re-solder the lead at both ends (it's not easy to dismantle the magsafe end, but with the 90 degree metal sleeved ones it can be done) and I had to remove a frayed section that was arcing, a real fire hazard. I routinely have to replace the strain relief at both ends of the coax, usually within a few months of purchase - I've taken to building a strain relief at the "brick" end that has the cable exiting towards one of the fold-out lugs, so it doesn't get the 90 degree kink in it, but the other end always frays too. The mains lead sleeve always works its way out of the strain relief at the brick end, too.

    On the plus side, with these power supplies I think Apple have single-handedly created a market for that silicone rubber putty "sugru" stuff...

    I'm not heavy on my gear; I have Dell power supplies with similar diameter cables that are still absolutely fine after many years, I've never had an Apple one last as much as a year without needing some kind of (difficult) repair.

    Tempted by the aftermarket ones, as I'm fed up with handing sixty quid a time to Apple for something that we all know is no good, but, though the cables are unlikely to be worse, I have my doubts about the electronics in the knock-offs.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    85w adapor rubbish!

    I've had my MacBook Pro 15" 2014 for 11 months with the charger and all was fine until it stopped working a couple months ago then started to work again after a day of not using it, and now again today after all this time it decided to give up on me totally even with me being way more careful from the scare a couple months ago, which is a joke for such "high quality" branded product!

    I'm very disappointed with these chargers and feel cheated by Apple as I rely on my laptop a lot as I'm a musician and a student! This needs to be sorted out Apple!

    Bums me out man, love n peace

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Terrible Terrible Terrible

    I'm now on my 5th charger - Across two Macbook pros. We have a stack of dead chargers in the office cupboard. From the new MacBooks and the old ones to -- One of them caught fire at the cable end near the laptop when it ruptured and sparked !

    Apple - Do you have NO - I mean ZERO concern for the environment - ? or is it your intention to SELL 5 chargers per MACBOOK you sell > !

    Make the cable that breaks either designed so it does not break, terrible industrial design - OR - Make it replaceable like the power cord. How hard can that be !

    Its a terrible - not to standard product from Apple - (I would give zero stars if possible)

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product I've used

    This charger is a perfect example of bad industrial design because the cord frays with normal use, even with the utmost care and the cord is designed so that it is not replaceable even when the block itself is still useful. Why Apple didn't design the cord to be as interchangeable as the plug I cannot understand. This is a flawed design that is not up to Apple standards and Apple has plenty of time to change it. Very disappointed in this product.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Bad design, cable frays

    After all these bad reviews, still no change in design. In general Apple has the worst design for leads and wires on Mac, iPhone, as well as iPad chargers. I am about to order my third charger, with moderate to light use. It's not one of the top 50 companies for nothing..... It makes a lot of revenue on accessories, which always cost more than the average product out there. I would be happy if I got value for money on these accessories. I love my Mac, but hate the charging leads....

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Total rubbish

    Lost count of how many times i have had to replace this charger. At £65 a go you would expect better. Please redesign this awful pice of hardware.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    Another unhappy customer

    Same thing you will have heard thousands of times. These chargers are hopeless. The cable from the main block frays and ends up shorting because the design is appalling. It is not fit for purpose. When will something be done about this? I have had many laptops over the years and not a single one of them have I had to replace the charger on. But with the Mac- two in two years. And I am very careful with mine.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    not fit for purpose

    totally useless design, 3rd charger in 3 years of very light use... with/despite the multitude of lousy reviews you would think someone may be embarrassed into action... but on the other hand...

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Terrible Product!

    I bought this charger after my last one stopped working. After only a few months of using it the outer rubber coating that covers the wires started to rip. I have had to tape most of it up to keep it together. It's just getting gradually worse and has now started to heat up!

    Why can't apple produce a reliable charger that lasts more then a year!

    24 of 24 people found this useful