• 1.0 out of 5 stars

    Poor quality charger cable

    Yes same problem with mine - split cable and £79 to replace !

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Very poor quality

    All my friends who own the same have the same problem.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Incredibly Dangerous

    After 1.5 years, he casing of the cable is now torn in two places - including just below the magnetic head - exposing the wiring inside. One would think that for £80 Apple could provide something that doesn't have a non-negligible chance of killing me. Apple clearly does not take the safety of its customers seriously.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    SHAME ON APPLE

    I like the design of the macbook pro, but Apple is letting down its customers by providing bad quality chargers. That's my 3rd charger in less than 3 years. It's appalling coming from a company like Apple. When will the company start listening to its customers and start making chargers that last? The replacement is awfully expensive and bad for the environment. Greedy Apple!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    The worst product in Apple history

    Yes... worse than the hockey puck mouse. Worse than iPod socks or Beats headphones.
    After all these years Apple has never seen fit to improve this part of the user experience.
    Even when being very careful, the lifespan of the cable/connector is woefully insufficient. If you like to hang on to a MacBook Pro for 6-7 years, be prepared to factor in the cost of 2 or 3 Power Adapter replacements. The cable will fail on you well before the unit that it powers will need to be replaced.

    Atrocious.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Disappointing ��

    I got may MacBook pro retina 13'' 2 years ago and the charger has been damaged and even sparking can be seen from some places. they need to re-design the charger all over again. totally disappointed :(

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Poor Design and Weak Build

    There appears to be a common thread in reviews here and mine will be no different. After about 2 years usage the cable at the end of the adapter has frayed and fully torn. In two separate places no less!

    The charger does its job, but it is clearly not built to last. There are now numerous threads of live wire exposed in the places where the cable has torn open.

    I would also like to clarify that this has come from regular usage. I don't travel with it that frequently and it usually stays in one room in an area without much movement.

    Though, based on stories I've heard and read I also wouldn't recommend buying a replacement charger from anywhere else other than Apple. As with most things Apple, you will have to put up with buying their incredibly expensive, proprietary - and in this case, poorly designed - items.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    cable stopped working

    stopped working after 2 years use. Poor build quality.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Doesn't wear very well

    This is the third one my daughter has broken in as many years. Not cheap to buy. It would be better if the 3 parts of the unit were split so that just the broken part could be replaced instead of having to keep buying the whole unit each time.

    Same as the iPhone cables. My son has gone through at least 20 apple chargers for his gadgets over about 5 years. The genuine Apple ones don't last much longer than 6 months if that.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    USELESSS

    1. My charger split and both ends leaving exposed wire, I am very careful with it i have had just over a year.
    2. it sparks every single time i plug it in and has burn marks on it.
    3. the end of the charger gets so hot to the point it actually melted my S key on my macbook.
    4. another one costs 79 whole British sterling, it has a gone up in price every single year by around £5.
    5. I am appalled at how little apple care about their consumer as year after year people complain and the wire is still poorly made.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    terrible, weak, waste of money

    The chargers are terribly weak. I have used many windows computers and never had a problem with the power cables. This design needs to be changed.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    It's a rubbish product.

    The laptop end of the cable split in a couple of places after about 2.5 years' use. Most other laptop power supplies live 5-10 years. I've used this power supply very carefully. It appears that the splits have occurred at the point I've most often used the integrated plastic clip to keep the cable tidy and out of harm's way. So the product has basically broken itself, exposing an electrical hazard, being used in the way it was intended.

    No way am I paying almost 80 quid for something this poorly designed. I'd like to own my laptop, not rent it from Apple at the £40/year it'll cost to keep it powered. Sheesh, Apple.

    Anyway, electrical tape has been keeping me safe for a couple of months, but I'm going to try Sugru next. I'll make sure I choose a nice visible colour so people who see me using my laptop in public know that some of Apple's stuff needs patching up with sticky tape after a bit of use.

    I'll also say that the material the cable is made from must have been carefully designed in a lab to attract all nearby dirt. Takes about a month for it to look like a 30-year-old printer cable.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Dreadful design

    I have has my MacBook Pro for 18 months and now have to fork out another £79 for a charger as this one needs to be held together to start charging.

    Apple do something.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Such a bad design

    Why would you have the charger connection sticking out at over a cm from the MacBook where it can easily takes knocks and weaken. The MagSafe1 wasn't perfect but I never had the same splitting I've had on the MagSafe2. Today the lead finally split as I connected it and it sparked and **** did that hurt!!!
    I'm now going to have to spend £79 on a replacement because someone thought this was a good design, I'm assuming they get a decent cut for every replacement lead developed.
    And surely I could just replace the section that doesn't work. It comes in two parts, the plug end is fine, couldn't we produce a little less waste by not having to replace the whole thing?!
    Does Apple have some sort of recycling programme for the needless waste this poor design is creating?!

    Please redesign this lead so that it not only reduces the risk of the MacBook crashing to the floor but also the lead doesn't deteriorate faster than the life of the product!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Second replacement (now costing £79). Simply not fit for purpose!

    As a massive Apple fan for over 25 years I simply do not understand why nothing has been done to address this design fault.

    Regardless of how careful one is in using and storing the charger the thin cable is not fit for purpose and fractures, typically at about 14 to 15 months which surely cannot be the intended design life for the product.

    Really hope that Apple will rethink this poor design as it is a unnecessary irritant for what is otherwise an excellent product range. Please, go on.

    Meanwhile many people are resorting to using Sugru as a design modification, but no doubt that would invalidate your warranty!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Bad!

    Could you please produce a better quality charger cable or make the cable detachable. If the power cable detachable why not also the thin cable from the cable to the computer. I could just buy the cable next time it's doomed. Even with the best indentation these chargers do not last ... the cable breaks way too easy.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Beautiful design but very poorly built

    As with virtually everyone else here, my cable has just frayed at the point where it joins the charger block. And here I am - a year after buying my laptop - after a new charger.

    I do marketing for a headphone company and its actually a big deal to talk about how robust and reinforced the cables are, as when these break the whole product is useless. Apple should take note - if a product is built to travel and to be used day in day out it needs to be built durably, particularly if its an electrical device.

    I actually love the charger design - its so compact, so light and actually attractive looking, but astonishly weak. It will make me think twice before paying a premium for a retina MBP rather than a top level Windows option in future, which I never thought I'd say. I'm actually quite disappointed as this has worn far worse than my old Macbook Air charger - and both were treated the same.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality

    The cables on these chargers are shockingly bad, they all break after a few months.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Terrible quality charger.

    The MagSafe connector is brilliant and the cable is of a good length however it is unacceptable that it breaks so easily. Very disappointed in Apple and this is only compounded by the £79+ price tag for a replacement. Quite frankly this has put me off upgrading to the latest model.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Good Quality Devices, but ridiculous maintenance cost

    I have the MacBook Pro (Retina, 13-inch, Mid 2014) which I have own for 2 years now. Not much to say about the MacBook itself other than its good quality, but the cost of maintenance cost is just ridiculous.

    In the last 2 years I have brought 4 MagSafe Chargers (£260 in total as they used to be £65 now +£14.99) because it does not seem to be able to last anything more than a few months before the wire starts to split at both end and the metal inside starts to expose and causing electric shots sometimes.

    Now am just preparing to get a battery replacement but seen the stunning cost of £199, as 2 years is outside the warrantee however I've only used 1043 cycles but the battery is only able to store 62% of its original amount so my laptop cannot survive long without having to carry a charger in my bag. But the bad quality charger means unless you leave the charger on your desk unmoved, you will have to spend the money every few months.

    So to have a mac for 2 years would cost £1600+£260+£199(if I get the battery replacement) = £2059, with £2059 I would be able to get maybe 4 windows laptop with descent quality in 2 years. I am fairly sure any windows will be able to run for 6months without any problems.

    Just an advice for you all don't get a mac unless you are willing to spend £80 every few month!

    10 of 10 people found this useful