• 1.0 out of 5 stars

    Third cable

    • Written by oceana M from London

    Mine only lasted a year before it completely fell apart and started severely fraying and looked like it wasn't safe to use anymore. I know I could take it into the genius bar and get a replacement, but I just don't have time to wait for one. There is no reason the quality should be so terrible, apple needs fix this!

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Awful quality and don't last very long.

    • Written by Izzy H from Aylesford

    Lasted for about 3 years which is good i suppose and why i gave 2 stars but for £79 i dont expect wires and the rubber to easily peel off and expose wires. Mine is breaking and i'm forced to buy this one. Way too expensive for the quality and the charger length is not very long! I hate it but it did last for 3 years but i was hoping it would've lasted me until i needed to buy another computer.

    13 of 13 people found this useful

  • 5.0 out of 5 stars

    Love my MagSafe 2

    • Written by Colin L from Edinburgh

    Seeing all these negative reviews has prompted me to add a bit of balance. I've had my MBA for about 5 years and power cable looks and works like new. It is fairly light and compact and plenty long enough. I just love the magnetic connection and the little light on the connector indicating whether the battery is fully charged. Definitely a design classic and a shame that it has been superseded on new MacBook models.

    9 of 14 people found this useful

  • 4.0 out of 5 stars

    Mine lasted 6 years

    • Written by Martin W from Sutton Coldfield

    My well abused power adapter has lasted 6 years and frayed cable at the computer end is the problem. I applied some insulation tape as additional support early on and perhaps others could do this. I bought one in ebay for £13 which lasted only 3 months before it died and I think wise to have genuine Apple product.

    Replacing the battery on the MacBook also helped as charge lasts much longer and less use of the adapter.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Flimsy and Dangerous

    • Written by Caitlin F from Warrington

    Nearly got electrocuted by this piece of junk. Having to buy a new charger after two years of owning one. Not as bad as some other people on here though. I'm not even buying the charger from your website, I'm going straight to eBay, just wanted to leave a review, not that you need any more negative ones. Still, £25 off of eBay for a charger is a bit of a joke.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by April F from Hastings

    I don’t even know why I’m writing this because everyone else is saying the same. About to order my THIRD charger/cable! The first one broke at the adapter box which was pretty disappointing as it worked for a few years (2 years at least) and my second charger has just broke! It won’t charge my MacBook, every time I take the charger out of the laptop whilst it’s on, it will shut down the whole thing! Poor quality I must say. I can’t believe Apple are not taking notice or action to these reviews or to problems with their products. Ridiculous!

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Poor quality power supply

    • Written by Keith J from Bolton

    I am in agreement with the other reviewers here. The cable is of poor quality and the design at the laptop plug end is very poor. Given that this is potentially dangerous from a fire hazard point of view, I would have thought that Apple would have acted by now to update power supply and replaced existing customer's power supply's.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Over-priced and poor quality

    • Written by Phoebe M from Oxford

    Huge price to have to pay for a piece of kit which should simply be better designed. Poor quality cable with short lifespan and no ability to buy separate components - which is not only a waste of money but an unsustainable and short-sighted mistake. The charger is flimsy and easily damaged, particularly at the head where the thin cable is unsupported. Very unhappy with the product's longevity and price. Surprised that Apple haven't picked up on this because many others seem to have had similar issues and feel the same way.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Rubbish quality of a cable

    • Written by Vrutin T from Leicester

    Broke under warranty and got a replacement. The replacement lasted only one year and then the whole thing came apart.

    What is happening to Apple products seriously!?!

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by Daniel G from Bromley

    The charger cable frayed at the base - not acceptable as it has been well looked after.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Bad quality

    • Written by Andrea L from London

    I've spent more on replacing magsafe(s) than on the macbook itself.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    BOOK A GENIUS APPOINTMENT

    • Written by Sarah L from Southampton

    After reading these comments I was very worried that I would have to spend money on buying a new charger (mine frayed after having it for two years and it stopped working completely) I booked a genius appointment at my apple store, I don't have apple care and I received a replacement charger for free. The person I spoke with was very helpful and sorted the problem very quickly! This was at the Southampton store. I advise to book an appointment before purchasing the charger! :)

    14 of 19 people found this useful

  • 1.0 out of 5 stars

    2nd Charger Snapped...

    • Written by Jack E from Carlisle

    I don't see the need in re-typing what everyone else seems to be saying. Build quality, price, reliability... all unacceptable. You can create a Mac that can do pretty much anything and is amazing... yet you can't create a plastic charger that doesn't fall to pieces.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Cable frays and falls apart quickly.

    • Written by Ryan R from Southend on Sea

    Dreadful quality cable. As many have said, about to have to order my third one (hence writing this now while searching for one). Each time apple store tells me "looks like bad wear and tear" and I have to pay for a new one when its simply poor quality material. I explain each time how the quality is poor and it has very little movement but they just won't have it, but say if it happens again they'll look into and replace it. Same painful process each time though as its different staff or store when it happens again. Sick of it. The quality of the outer sheathing is shocking. It yellows fast, frays, splits and falls apart very quickly. I have had the same issue on every official iPhone charger cable too in the past 4 years which is the same outer sheathing. Apple must be fully aware of it but clearly haven't bothered to address it in years. Get your act together apple. I'd say stay well away from this item if it wasn't essential.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    The worst product I've ever used

    • Written by James P from Cleobury Mortimer

    I have had 4 of these and they've all broken.

    All frayed.

    4x £80 I can hardly believe it.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Buying a replacement --- Again????

    • Written by Averil W from San Francisco

    Seriously, I'm having to buy my 3rd charger in 3 years. It's one charger per year at this rate! Apple have really let down their customers on this part of the deal. Anyone considering the Apple MacBook Air will have to factor in the replacement charger costs.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Awful product not fit for purpose

    • Written by Tim L from BRADFORD-ON-AVON

    Fuming that I'm having to buy another one after it frayed near connector - 3rd adapter purchase in a few years.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Frail cable

    • Written by Charlotte R from wetherby

    Same problem as everyone else. The cable frays at both ends leaving the wires exposed, leading to it not charging properly as well as being a electrical hazard. Yes apple is known for having expensive prices, but £79 for a charger is obscene especially when it breaks so easily and fast.

    30 of 33 people found this useful

  • 5.0 out of 5 stars

    Puzzled

    • Written by Saeed A from Nottingham

    No idea what you are all talking about regarding the reviews you are all giving, had my original MACBook Air charger for just over 3 years and its still all working fine, in fact I am about to purchase another for the office so its permanently their so do not have to mess about... although you could says its being lazy.

    Seriously I have seen the way some MAC's are treated and have to say if you treat your MAC like garbage then do not expect it to last!

    Thanks ... satisfied customer.

    13 of 64 people found this useful

  • 1.0 out of 5 stars

    rubber frays causing it to fail and over priced.

    • Written by Daniel A from london

    This is the second replacement I have Bought since 2014. The previous one lasted less than a year. the rubber at the end of the cable (laptop side) keeps fraying eventually causing it to fail this is just through everyday use that you would expect from a laptop charger. it is also massively over priced at £79. for this price you should expect it to last.

    25 of 27 people found this useful