• 1.0 out of 5 stars

    Terrible. Keep breaking and cost is ridiculous.

    I have been through so many lightning cables, I have lost count. At least five of these 1m ones (all broke) and third party ones are even worse.

    The Apple cables cost way too much and are of appalling quality.

    It is galling to read the tiny number of positive reviews for this truly awful product saying that the problem is just because people don't take care of the cables. What offensive nonsense. They cost a lot of money and are a pain to replace, but they stop working even when carefully handled.
    The idea practically everyone else who has written a review is simply a careless idiot is not only rude, it is really quite dim.

    These cables have uber-delicate internal wires that seem to get disconnected very easily. The microchips in them require extra internal cables, so there is more to go wrong and it seems like the only design imperative was for it to be small. I'd rather something bigger that worked!!

    Third party cables frequently don't work and even those sold with 'Made for iPhone' approval and sold by Apple will frequently fail and many won't charge at all as the iPhone or iPad will claim that 'This accessory may not be supported' and then fail to charge. Of course, that's better than it exploding the phone if it really is dodgy, but come on! After having that issue with a LOT of third party cables, I bought more of these Apple ones and all but one have failed.

    It really is stunning why Apple allowed this problem to continue for so long and haven't apologised about it and still have made no promise to improve them. Of course, wireless and inbuilt solar charging would be great, but I'd settle for a cable that works.

    It is hard to know what to recommend as there aren't many alternatives that are very good either. That said, my Belkin one in my car has been OK for several months and has withstood being wound up and unwound repeatedly. My iPhone and iPad are a big part of my life, taking over ever more functions, and with services like Apple Pay we are placing ever more reliance on our Apple devices. If you run out of battery on the Tube in London, you could end up being overcharged if you can't touch out. If you were hoping to pay for a meal with your iPhone, you can't if it's not powered. Being able to charge the device up is so fundamental to being able to use these devices that I just can't see why this isn't being treated seriously.

    Wireless charging is long overdue and competitors are way ahead on that. I'm not going to upgrade my iPhone 6+ to the next model if it doesn't have wireless or a new type of cable. In the meantime, please stop selling these awful cables and switch to a toughened Lightning cable that is designed with some slack on the internal cables so they don't come detatched so easily! And please make it easier for third parties to make alternatives that are safe, cheap and reliable too.

    Luckily, my JBL speaker dock (cheap and v loud, highly recommended) does charge well (and has a USB port so can do your iPad at the same time if you can find a Lightning cable that works :-P !

    It is truly infuriating that I'm now having to spend another £10-£20 on yet another cable. I could have paid for one year's access to Apple Music for the same amount I've spent on these ruddy things! I think I'll have to hope another Belkin one will be as sturdy as the one in my car!!!

    Come on Apple, my 128GB iPhone 6 Plus cost as much as a used car! Please make charging it more straightforward, less expensive and reliable! Pretty please?!

    1078 of 1123 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    Would give 0 stars if possible. These are just awful. I must have spent in excess of £100 on cables just over the past two months no word of a lie. I accept that products aren't always perfect first time but this is quite evidently an ongoing widespread issue so I'm wondering if it's ever going to be addressed and resolved? At this point I'm honestly considering switching to a Samsung when my contract runs out which is a shame as I much prefer the iPhone but the cable issue is just too infuriating and not something customers should still be having to deal with.

    386 of 403 people found this useful

  • 2.0 out of 5 stars

    Shocking.

    I have had this phone for 1 year now and It is absolutely shocking the amount of new chargers that I have needed in the past half a year! I have have around 5 new phone chargers over the past 3 months and that's £75!!!

    313 of 323 people found this useful

  • 1.0 out of 5 stars

    Junk

    4 iphones in our family, every one has an Apple supplied cable broken or breaking in the same place.
    The cheaper copy cat accesories available don't generally work, so the only option is buying Apple's expensive version. Which will surely break in a few months. Very disappointing. 1 star rating given as 0 not an option, but surely deserved.
    Apple, you are a great company with great products. But I don't think I've ever seen a worse star rating on any site, for any product, than you have achieved on this small but essential accessory. Maybe one to look at again.

    33 of 33 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    I'm on my third lightning cable and my 2nd magsafe power adaptor cable because Apple cannot make good quality cables. Each time, it's been the same problem - the rubber near the connector splits and the cable starts to fray.

    Your first thought might be "this guy doesn't look after cables." That's not true. I have mini USB and micro USB cables that I have had for years. I haven't used my lightning cables anywhere near as often as I have used those other cables. Apple cables are the only ones that have ever broken like this for me. It seems to be because of the material. If the cable gets twisted while it's plugged in (e.g. through use or moving around while charging), it puts strain on these parts and eventually splits. If all you ever do is leave your device perfectly still while this cable is plugged in then you might be ok.

    Third-party cables are also poor, I have two in front of me (one is braided for extra strength) that do not work properly when connecting my iPad to my MacBook Pro. They both continuously connect and disconnect. So, through bad third-party experiences, I'm forced to spend a lot of money on an official Apple product that I know will not last.

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Please fix this issue

    I have a business with around 10 iphones and ipads and these leads are very poor, prone to fraying and breaking quickly. It is very irritating to have to keep buying them. It is not so much the money but the disruption this causes that makes me want to reconsider deploying further Apple products. If there was a more expensive but more rugged option available I would have no hesitation in buying it. In my opinion, this lead undermines Apples reputation for good design and build quality.

    31 of 32 people found this useful

  • 1.0 out of 5 stars

    Terrible value for money.

    I'm just about to buy my third cable in a year, and I do take care in my use of them. The plastic sheathing always breaks near the lightning socket exposing the metal. If I could give zero stars I would - they are grossly overpriced, they were expensive at £14, and the increase to £19 after the Brexit referendum was just taking the micturation (apparently Apple doesn't like us to use the word beginning with "p"). £10 might be a fair price.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Bad

    Breaks easy

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Lightning cable design not fit for purpose

    I am about to purchase my SIXTH cable at £19 each. They break at the lightning connector end. Every couple of months.
    3rd party ones are useless - don't last any longer and take ages to charge my 12" iPad.
    Apple - please sort this out.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Why would you log in to comment on the quality of these...

    ...if you have had no problem with them?

    Apple I love your devices but this charging cable puts your entire business to shame. I am further disgusted by the fact you are prepared to drop in the odd stooge into this comment stream spouting the same rubbish I got from the store manager. The fact is the plastic you have used to manufacture these cable is not fit for purpose. End of story. This combined with your failure to acknowledge that fact and the price you charge for replacement is no less than a disgrace. We are not stupid and if you persist in treating us that way we will eventually desert you. Please sort it out now.

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    Lightning cable

    Absolutely awful. The amount of these we have been through. The price of the product why isn't the cable top quality??? Come on apple!!

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    Why apple why

    Same thing, I don't even remember how many cables I already bought. Why are u doing this apple? Why? Seriously can u give me an aswear?

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Too expensive, rip off constantly replacing it

    Big company like Apple should redesign it

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Lightning Cables All

    Absolutely disgraceful. Such poor quality, break continuously, should seriously be looked at by Apple Quality Control - surely for the price they could make them more sturdy... or is it deliberate to ensure constant purchases?? Becoming very disappointed with Apple and may change to other brand when time to replace.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Too Expensive - more than £10 is a Joke!!!

    Too Expensive - more than £10 is a Joke!!!

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    very weak product

    I agree with many others this is a poor product. The cable frayed after one week of use. I am starting to believe that Apple are trading on attractive visual design and marketing, but are falling short in quality and substance.

    29 of 32 people found this useful

  • 1.0 out of 5 stars

    Second cable this year broken

    Rubbish! Such a shame Apple couldn't create a stronger cable that doesn't break every six months.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Lightning to USB Cable (1m).

    Absolutely atrocious how apple can put there name on this rubbish is beyond me this has to be the worst cable ever made buy apple very poor quality.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Doesn't last long

    Anyone who's had an apple charging cable knows it won't last very long. You pay 600 pounds for a phone that comes with a poorly made charger that won't last a year, (sometimes not even 6 months), no matter how careful you are. A decent charger is really the very least you could do, Apple. Shame on you.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    Poorest quality ever seen in a cable

    I have been an apple customer for years and have always loved their products that they design. I have no idea however what they have been thinking when they have designed both the lighting cable and other cables including headphones an MagSafe. The quality and durability is absolutely appalling, like terrible appalling, the worst consumer product I have ever seen. I am not sure what they make the cables out of, but it almost resembles a thin piece of chewing gum, and to charge such a high price for it is terrible. Apple needs to learn that if they are going to make robust, durable and reliable products, it must include the accessories also, they are part of the product. I have probably bought more cables from Apple than anything else. Terrible, terrible product. Shocking for Apple. Should be ashamed.

    26 of 27 people found this useful