• 1.0 out of 5 stars

    Is this the modern Apple quality?

    I received this with my work laptop, so okay, it was all essentially free to me so I cannot comment on price. Around my office (and indeed on this review page) most people have found differing issues. Mine issue is that although Apple states that the USB-B socket can be used to connect an iPhone and charge it, my reality is that it does not connect or charge through this connection. And yes, I have tested the iPhone cable and it works fine.

    There definitely seems to be an ongoing decline in Apple standards these days whilst they pump up the prices...

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Annoying essential, hit and miss quality and way overpriced

    As a sysadmin at my firm, I have had quite a lot of these adapters through my fingers. About 75% work fine, but I've had one outright failure and many others not working fully, with some combination of HDMI, USB3.0 or power input not working. I have two on my desk at the moment with non-working HDMI and am trying to get the firmware upgrade to take - yes, these things need firmware upgrades. Both adapters have gone through the installer without error, laptop rebooted (seriously, Apple, what do I need to reboot the entire laptop for??) and then immediately asks me to upgrade the firmware again.

    The sad fact is, you need these adapters to do anything useful. We've bought much, much more sensibly priced ones on other sites but found them even less reliable. It's worth noting, the USB-C port on these adapters is designed for power exclusively - you cannot plug a USB device into this port, which seems a silly oversight especially for the 12" MacBook (all our devices are 4-port MacBook Pro's however).

    When they work, they work like you'd expect from Apple, but the quality control is awful and for a device that lets you do something essential, the price is through the roof.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Works fine. VERY Pricey.

    I have two of these - one for my home setup and one for travelling. Hard to review this objectively because it's an essential item if you want to connect up to a HDMI monitor and plug in a USB peripheral. I can't imagine how you'd get on with a Macbook without one. To be fair, it does work, it's hard to get excited about it since it's literally just a multi-tap. Design is fine, I can't imagine it winning any awards but whatever.
    At this price it's hard to swallow, but even harder not to have, so you're a bit stuck.
    Be aware that the USB-C port on it will ONLY work to charge your laptop. You can't plug in a lightning-to-USB-C cable and have it charge your phone. Bit annoying. Not a deal breaker if you're running a Macbook Pro and have a few ports, but I can imagine it being incredibly frustrating if you're on a Macbook with the single port.

  • 2.0 out of 5 stars

    Lack of functionality

    The USB-C can only be used to charge the MacBook, which hinders the functionality of it. I wanted to connect my external hard drive using the standard USB port and connect my Samsung S8 using the USB-C port, then transfer files directly from the hard drive to the phone without having to copy to the laptop then to the phone but the phone does not connect for data transfer to the MacBook (it does charge though). I thought this may have been because it was a Samsung device but I used my lightening to USB-C cable to connect my iPad to the port and alas it did not connect either.

    On a side note, after being used for a while the adaptor comes out easily meaning anything connected is not safely ejected and you have to be very careful not to accidentally touch it in case this happens. I only give it two stars because both the HDMI and standard USB ports function properly.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Should be withdrawn from sale

    This adapter is unfit to be sold. I have tried it with 5 different HDMI cable and monitor combinations (all of which work fine with every other device I have plugged into them) and I cannot get it to work reliably. It works intermittently with one of my HDMI monitors until my macbook goes to sleep and then it won't work again until I reboot it and plug everything in in a certain order. It is an expensive piece of junk!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Works for while...

    I have now bought a total of six of these things, one each with each new Macbook or MacBook Pro I've been buying for staff. The results have been consistent. They work (usually for a few weeks) and then they stop working - and it's almost always the USB-C connector to the external screen that stops working. Oddly, it only stops working for that purpose- it's still works for power. I've also regularly taken the adaptor back to my local Apple store - where they replace them without fuss - only for the same thing to happen with the new ones.

    It's very frustrating as these adaptors are essential with the MacBook - which only has the one port.

    19 of 19 people found this useful

  • 2.0 out of 5 stars

    Very strange product

    I have this and the other multi-port adaptor and could not get the USB-C port to act as a feed-through on either, so if I connected (say) my monitor to the USB-C port, it did not work. However, it works the other way around - the power supply will feed through to my MacBook Pro. So this USB-C port is one-way only, not two-way. Very strange concept and not explained anywhere.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor durability!

    I bought this adapter alongside my 12-inch mac in July 2015. Within one year, the white rubber around the wire turned brown due to excessive heat generated by the wire. Shortly after, the wire split open. Just after using the adapter for 1 year, the USB port stopped working for my iPhone. For the cost of this adapter, it is poorly built. However, in typical mac fashion, you have to buy this adapter to be able to use a USB device or sync your iPhone while connecting your mac to a power source as it is the ONLY one on the market. I am very disappointed.

    20 of 20 people found this useful

  • 5.0 out of 5 stars

    Works perfect out of the box

    I had to install the firmware update that came up automatically as soon as I plugged in the Adapter. To be honest, I don't understand the bad reviews this adapter has as it works perfect with my 4K Dell 2715Q monitor over HDMI, my wireless Logitech Mouse and External Hard Drive. I have an additional USB Hub attached. Works like a charm.

    7 of 11 people found this useful

  • 5.0 out of 5 stars

    Adapt me up

    Works fab

    5 of 11 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY this

    I'm using this to connect a monitor, power and a Mac USB keyboard to my MacBook (Retina, 12-inch, Early 2016). The adapter worked for almost a day, but then the keyboard stopped responding. Checking the adapter I found it was so hot I could not hold it. I unplugged it and found that the ports on the back are smelling of burnt plastic. Clearly there is something fishy with this product - judging from all the other negative reviews too.

    A very bad situation. This is the only way I can connect a monitor to my MacBook - it's the only port. If Apple cannot provide me with a working adapter then my MacBook becomes severely limited!

    103 of 107 people found this useful

  • 4.0 out of 5 stars

    Three connections in a small connector

    Handily supports charging through USB-C while outputting to a monitor over HDMI and a standard USB connection all at once. It doesn't work with my cheap HDMI selector so it needs to be directly connected to my monitor which is the only downside.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Does not recognise USB3 drive

    I bought this alongside my MacBook so that I could backup my Mac. I now discover that this adapter is not compatible with USB 3.0 drives. Disappointed that this isn't mentioned on the packaging, nor was the information volunteered when I bought it.

    169 of 186 people found this useful

  • 3.0 out of 5 stars

    Charging through USB

    Only charges phone through USB port when connected to a computer. If you plug this into the USB C charger (that came with Macbook) you can't directly charge your iphone through USB without going through the computer.

    63 of 117 people found this useful

  • 2.0 out of 5 stars

    bulky and expensive

    Although it works fine it is bulky and the design ill considered, and rather more expensive than an Apple TV this rather essential item allows you to connect a USB 3 to your MacBook, but it's terribly bulky especially when you only want to connect a USB device for a few minutes to swap files. This slightly defeats the wonder of having such a slim package as the wonderful MacBook. Hopefully they will get around to doing a USB 3 stick to USB C sometime soon... meanwhile us early adopters feel foolish

    303 of 347 people found this useful