• 1.0 out of 5 stars

    What is going on apple?

    • Written by David W from Winchester

    I bought this yesterday and worked fine just plug and play.
    Today fired up my new Macbook Pro again and no HDMI output.
    No rebooting worked, what is going on apple, my beesy will still worked fine?

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Useless expensive junk

    • Written by Daryl K from Espoo

    Recently bought a new MacBook Pro, which I use at the side of my desk plugged in to three external monitors. At least I used to on my old MacBook. With this new one, suddenly I need MORE adapters, and this is the only option for plugging it in to my displays. Works less than half the time, usually just gives me a black screen and flashes on and off. Restarting the laptop occasionally works but usually not. Surprisingly low quality for something from Apple. Look in to third party alternatives that don't cost $80. This is just another white paperweight now.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Pointless and unreliable

    • Written by Alex B from Worthing

    To those who are not technical, you may well assume as I did that this great new thing USB-C was the end to all our woes, and that if Apple used it, it would be Thunderbolt 2 or 3 ready in a £69 accessory like this, so you could plug a monitor into the USB-C port along with a 2nd one into the HDMI port. But no, all the USB-C port is for is power, which in the case of the Apple AV adapter I have, doesn't work, IE, I have a duff one. Anyway, why is it Apple don't make a 4 or 5 port USB-C hub with each of the ports TB3 ready, so one can connect the following to our MacBook Pros without worrying which port is TB3: TB3 hard drive, two external 4K monitors, power, GoPro Hero 6 (USB-C ready), removable TB3 drive, printer, wired mouse, camera such as the Panasonic GH5 that has a USB-C port. That's 8 items in total, 3 from the MB Pro direct, and 5 from the hub that is connected to one of the MB Pro ports. Hun should also include Speedy Ethernet port for wired connections, 3.5m audio in, 3.5m audio out and SD card slow. Chinese ones I have bought are unreliable. Apple? Over to you.

    11 of 13 people found this useful

  • 2.0 out of 5 stars

    Poor quality : the slightest touch and it disconnects :-(

    • Written by James C from Norwich

    I've had this adaptor not very long - considering I'd reasonably assumed it would last the life of the Macbook it's connected to.

    Now, the slightest touch of the adaptor, or move of the laptop, and the power disconnects, the external hard drive disconnects etc etc etc

    Disaster! I'm hoping the nice chaps at Chapelfield Apple will swap it over no questions asked. All it's done is sit on my desk for a few months!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Is this the modern Apple quality?

    • Written by Max B from Staines-Upon-Thames

    I received this with my work laptop, so okay, it was all essentially free to me so I cannot comment on price. Around my office (and indeed on this review page) most people have found differing issues. Mine issue is that although Apple states that the USB-B socket can be used to connect an iPhone and charge it, my reality is that it does not connect or charge through this connection. And yes, I have tested the iPhone cable and it works fine.

    There definitely seems to be an ongoing decline in Apple standards these days whilst they pump up the prices...

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Annoying essential, hit and miss quality and way overpriced

    • Written by Rob J from Tunbridge Wells

    As a sysadmin at my firm, I have had quite a lot of these adapters through my fingers. About 75% work fine, but I've had one outright failure and many others not working fully, with some combination of HDMI, USB3.0 or power input not working. I have two on my desk at the moment with non-working HDMI and am trying to get the firmware upgrade to take - yes, these things need firmware upgrades. Both adapters have gone through the installer without error, laptop rebooted (seriously, Apple, what do I need to reboot the entire laptop for??) and then immediately asks me to upgrade the firmware again.

    The sad fact is, you need these adapters to do anything useful. We've bought much, much more sensibly priced ones on other sites but found them even less reliable. It's worth noting, the USB-C port on these adapters is designed for power exclusively - you cannot plug a USB device into this port, which seems a silly oversight especially for the 12" MacBook (all our devices are 4-port MacBook Pro's however).

    When they work, they work like you'd expect from Apple, but the quality control is awful and for a device that lets you do something essential, the price is through the roof.

    14 of 14 people found this useful

  • 4.0 out of 5 stars

    Works fine. VERY Pricey.

    • Written by Mark B from Leeds

    I have two of these - one for my home setup and one for travelling. Hard to review this objectively because it's an essential item if you want to connect up to a HDMI monitor and plug in a USB peripheral. I can't imagine how you'd get on with a Macbook without one. To be fair, it does work, it's hard to get excited about it since it's literally just a multi-tap. Design is fine, I can't imagine it winning any awards but whatever.
    At this price it's hard to swallow, but even harder not to have, so you're a bit stuck.
    Be aware that the USB-C port on it will ONLY work to charge your laptop. You can't plug in a lightning-to-USB-C cable and have it charge your phone. Bit annoying. Not a deal breaker if you're running a Macbook Pro and have a few ports, but I can imagine it being incredibly frustrating if you're on a Macbook with the single port.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Lack of functionality

    • Written by Bradley H from Ware

    The USB-C can only be used to charge the MacBook, which hinders the functionality of it. I wanted to connect my external hard drive using the standard USB port and connect my Samsung S8 using the USB-C port, then transfer files directly from the hard drive to the phone without having to copy to the laptop then to the phone but the phone does not connect for data transfer to the MacBook (it does charge though). I thought this may have been because it was a Samsung device but I used my lightening to USB-C cable to connect my iPad to the port and alas it did not connect either.

    On a side note, after being used for a while the adaptor comes out easily meaning anything connected is not safely ejected and you have to be very careful not to accidentally touch it in case this happens. I only give it two stars because both the HDMI and standard USB ports function properly.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Should be withdrawn from sale

    • Written by Matthew L from Wath-upon-Dearne

    This adapter is unfit to be sold. I have tried it with 5 different HDMI cable and monitor combinations (all of which work fine with every other device I have plugged into them) and I cannot get it to work reliably. It works intermittently with one of my HDMI monitors until my macbook goes to sleep and then it won't work again until I reboot it and plug everything in in a certain order. It is an expensive piece of junk!

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Works for while...

    • Written by Stephen B from Farnham

    I have now bought a total of six of these things, one each with each new Macbook or MacBook Pro I've been buying for staff. The results have been consistent. They work (usually for a few weeks) and then they stop working - and it's almost always the USB-C connector to the external screen that stops working. Oddly, it only stops working for that purpose- it's still works for power. I've also regularly taken the adaptor back to my local Apple store - where they replace them without fuss - only for the same thing to happen with the new ones.

    It's very frustrating as these adaptors are essential with the MacBook - which only has the one port.

    25 of 26 people found this useful

  • 2.0 out of 5 stars

    Very strange product

    • Written by Antony H from BURY ST. EDMUNDS

    I have this and the other multi-port adaptor and could not get the USB-C port to act as a feed-through on either, so if I connected (say) my monitor to the USB-C port, it did not work. However, it works the other way around - the power supply will feed through to my MacBook Pro. So this USB-C port is one-way only, not two-way. Very strange concept and not explained anywhere.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Poor durability!

    • Written by Adefoluso A from croydon

    I bought this adapter alongside my 12-inch mac in July 2015. Within one year, the white rubber around the wire turned brown due to excessive heat generated by the wire. Shortly after, the wire split open. Just after using the adapter for 1 year, the USB port stopped working for my iPhone. For the cost of this adapter, it is poorly built. However, in typical mac fashion, you have to buy this adapter to be able to use a USB device or sync your iPhone while connecting your mac to a power source as it is the ONLY one on the market. I am very disappointed.

    25 of 25 people found this useful

  • 5.0 out of 5 stars

    Works perfect out of the box

    • Written by Szabolcs Botond P from London

    I had to install the firmware update that came up automatically as soon as I plugged in the Adapter. To be honest, I don't understand the bad reviews this adapter has as it works perfect with my 4K Dell 2715Q monitor over HDMI, my wireless Logitech Mouse and External Hard Drive. I have an additional USB Hub attached. Works like a charm.

    9 of 14 people found this useful

  • 5.0 out of 5 stars

    Adapt me up

    • Written by Martin B from Winchester

    Works fab

    6 of 14 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY this

    • Written by Pascal D from Woking

    I'm using this to connect a monitor, power and a Mac USB keyboard to my MacBook (Retina, 12-inch, Early 2016). The adapter worked for almost a day, but then the keyboard stopped responding. Checking the adapter I found it was so hot I could not hold it. I unplugged it and found that the ports on the back are smelling of burnt plastic. Clearly there is something fishy with this product - judging from all the other negative reviews too.

    A very bad situation. This is the only way I can connect a monitor to my MacBook - it's the only port. If Apple cannot provide me with a working adapter then my MacBook becomes severely limited!

    138 of 146 people found this useful

  • 4.0 out of 5 stars

    Three connections in a small connector

    • Written by Chris A from Glasgow

    Handily supports charging through USB-C while outputting to a monitor over HDMI and a standard USB connection all at once. It doesn't work with my cheap HDMI selector so it needs to be directly connected to my monitor which is the only downside.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Does not recognise USB3 drive

    • Written by Geoff B from Faversham

    I bought this alongside my MacBook so that I could backup my Mac. I now discover that this adapter is not compatible with USB 3.0 drives. Disappointed that this isn't mentioned on the packaging, nor was the information volunteered when I bought it.

    195 of 216 people found this useful

  • 3.0 out of 5 stars

    Charging through USB

    • Written by David B from Badminton

    Only charges phone through USB port when connected to a computer. If you plug this into the USB C charger (that came with Macbook) you can't directly charge your iphone through USB without going through the computer.

    65 of 119 people found this useful

  • 2.0 out of 5 stars

    bulky and expensive

    • Written by Sebastian C from London

    Although it works fine it is bulky and the design ill considered, and rather more expensive than an Apple TV this rather essential item allows you to connect a USB 3 to your MacBook, but it's terribly bulky especially when you only want to connect a USB device for a few minutes to swap files. This slightly defeats the wonder of having such a slim package as the wonderful MacBook. Hopefully they will get around to doing a USB 3 stick to USB C sometime soon... meanwhile us early adopters feel foolish

    332 of 380 people found this useful