• 1.0 out of 5 stars

    Short term life

    • Written by E H from Dundee

    Only lasted around 6 months despite being used with care. Would cause songs to pause randomly and open voice control. This was bearable but then the left ear stopped working with no damage and the next week the right ear suddenly did the same. Very pricy to replace and hard to get ahold of cause of the lightning style plug needed. Seems like Apple just wants their headphones to die so everyone can switch to AirPods already, which isn’t going to happen for me since they are a ridiculous price, ugly, and are easily lost. Really disappointed with the drop in Apple headphone quality.

  • 1.0 out of 5 stars

    Needs to be redesigned

    • Written by Ian T from Liskeard

    The one that came with the phone were prone to the cutting in and out mentioned in other comments and lasted about 9 months before ceasing to function, they were replaced under warranty. The replacements lasted about 4 months, they are used a lot but used with care. I will try and get them replaced under warranty again but that is a 58 mile round trip + parking so almost the cost of replacing them. On a second phone the same has happened and the lightning to jackplug adaptor also broke. Really not good enough whatever happened to Apple's reputation for robust high quality design and engineering? I started with Apple on an Apple 1 as a university student and have had loads of machines from performa, to powermac, Apple Newton, digital camera, various laptops, servers, iMacs, iPods, iPads, iPhones, most were brilliant innovative and robust but i am really disappointed with the drop in standards over the last few years, my iPad Pro lasted til a few weeks out of guarantee and we have been through loads of headphones in the last 3 years.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    If only 0 stars were an option

    • Written by Lucy M from Cambridge

    I have been forced to purchase three pairs of these headphones over the last four months. They are not fit for purpose. The wire in the jack continuously bends meaning the sound goes on and off. Whilst listening to music this somehow causes voice control to turn on and off and skip through tracks whilst in Spotify and in Apple Music. Sounds plays through headphones then blares our of the phone. Normally a lover of apple products having purchased iPhones and laptops over the years. Definitely would not recommend. No doubt a ploy to force customers to spend up and purchase the air pods. Utterly disappointed, infuriating experience.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Came with iPhone 7, stopped working

    • Written by Deepa P from London

    I am not very happy that first of all I need a special earphone to go with iPhone and also they break so easy. These things put me off from getting any Apple product. Came on site to buy new ones but discouraged from all the negative reviews. May be I will change the phone and switch to android.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    One of them broke after about 3 months of having them.

    • Written by Isobel R from Cardiff

    I either want a refund or a new pair because I’ve treated this pair of earphones the best i possibly could and the right ear stopped working after only having it for three months after buying the iPhone 8 Plus for Christmas. Furious.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    So annoying

    • Written by Bryan C from Guildford

    Literally break so easily I have to get a new pair so often and it’s annoying. Yes they have good sound but such bad quality like you’d think being a multi billion dollar company they’d be able to produce long lasting earphones...

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    have to buy a new pair every few months

    • Written by Elliott H from Nottingham

    never seem to last more than 4 months terrible product really

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Apple company read this it’s worth it

    • Written by Rosie G from North Berwick

    Apple, these earphones are so bad, every 3 months I have to get a new pair because they are so bad. Same with the old one that you still sell. These are not worth the £29 you have to pay to buy them they are worth about £3. You make millions of pounds each year let alone probably each month so maybe if you feeling generous you give me a free pair because I’ve had enough with these earphones. Everyone I know complains about how easily they break. Yet You continuously choose to sell them you haven’t even tried to adapt them to make them work you pathetic tec company. Actually do something productive with your time there instead of trying every year to produce a different iPhone which just ends up basically being the same as the last one. I want to listen to music on my phone but yet again I can’t do that because your earphones stopped working again, and you know what you should be happy because I use Apple Music but after this it’s the final straw and I think it’s time to move to Spotify as they are clearly the better option.

    30 of 34 people found this useful

  • 1.0 out of 5 stars

    Not working

    • Written by Will C from Bristol

    Was happy to start with as quality sound and comfort. Light use of earphones and after 3 months the right ear piece is no longer working. This also happened to my last pair which had the pin adapter. Simply not good enough

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    The Breakage!

    • Written by Chris K from Port Talbot

    As an iphone 7 plus user, these are the only earphones i can really use without resorting to amazon for knock offs. This would be fine if they didn’t have a lifetime of about 3 months! I have gone through 5 pairs all ending in me smashing then up with rage after both earbuds stop outputting music. Terrible product and you know this apple!

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Broken again

    • Written by Elizabeth F from Melksham

    Bought a pair 9 months ago which broke within a couple of months. Bought a replacement pair 7 months ago which have broken today (right ear has stopped working).

    I use these headphones a lot but I really look after them as well.

    Will look for an alternative.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Same problems as reported in other reviews

    • Written by Marco S from London

    When you listen to them with the phone in your pocket, sometimes they stop working. You need to unplug them and plug them back in. After 6 months of light use (i take very good care of them) mine broke. The right earphone stopped working as mentioned in other reviews. Disappointing

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Replaced 3 in one year !

    • Written by Tala B from London

    The ones I bought with my iPhone 7 lasted almost year and a half and they worked just fine until the right side stopped working. Since then I’ve had to replace them three times and each time it barely lasts 2 months! Everytime it’s the same thing; the right side stops working. I use them frequently but I take good care of them and don’t use them while exercising so that they don’t get wet. And yet they keep breaking. Very disappointing!

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Broke within in a couple of months

    • Written by Arfon R from Haydock

    The volume adjustment buttons just don't work at all and occasionally sound does play. I came on here to look for another pair and for this price it is not worth it since it will break in 1 - 2 months.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Apples standard ear pods

    • Written by David S from Lincoln

    The standard issue ear pods are a joke. You pay upwards of £600 for a decent iPhone and it comes with these pods that won’t even stay in your ears.
    The weight of the hands free and skip track buttons pulls the pods right out of your ear with the slightest of movements. A simple test of these EarPods would have illuminated the problem and the design changed. It’s pretty obvious it’s a weight issue and by spreading it a little more could of helped rather than putting it all on the right hand side (hands free buttons) which pulls out of the ear constantly with the slightest head movent.
    No good for the gym or a bike ride or pretty much anything that involves moving your head.overall a Poor accessory and not tested correctly
    Considering the price tag of these phones you would of exspected a little more from the one main accessory needed to listen to music.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Sound quality is quite bad.

    • Written by Keir C from Southend

    In direct comparison with both the Air Pods and the standard 3.5mm jack Ear Pods, the sound quality of these headphones is terrible.
    They continuously slip out of the lighting port. This port was not designed to be used in conjunction with headphones!
    Do not buy until Apple improve the product.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Shockingly poor quality

    • Written by Diego M from London

    These came with my iPhone Xs and on the first day of using I noticed that they, essentially, ‘disconnect’ from the iPhone whenever the base of the wire is nudged, even slightly. The quality of these is shockingly bad. Not what you would expect after spending so much money.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Broke after 2 months

    • Written by Edie H

    Sound quality is good BUT they stopped working after only 2 months of use! The same happened to an older pair! Not worth £30!!!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Lasted 3 months

    • Written by Brynjar B from Edinburgh

    As usual they started skipping/stopping songs, starting Siri etc after 2.5 months :( I don't think I've ever had a pair last longer than 3 months since I bought the Iphone 3!

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    apple lightning headphones

    • Written by RUMANA B from London

    rubbish, breaks within 6months, not worth it, waste of money.

    8 of 8 people found this useful